Koala Solar

Koala Solar Reviews

4.9

Based on 498 ratings

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About

Koala Solar is a local, family-run business based in sunny Perth, WA. Our installation team are CEC accredited solar installers – experienced electricians on a mission to help all West Australians achieve energy independence. Started in 2012 as Line Tech Energy, we became Koala Solar in 2015.

You’ll notice the systems we install are a little different: quality solar systems that include a 10-year workmanship warranty, aftercare support and maintenance. 

Koala Solar provides residential and commercial solar systems in Perth and the South West region, with a wide range of solar panels, inverters and batteries available to add value to your property. 
We are also Fronius Solutions Partner and Tesla Powerwall Certified Installers. 

Koala Solar is an Approved Retailer of the Clean Energy Council of Australia, and our inhouse installers are qualified and CEC certified electricians. We have completed thousands of solar panel installations in Perth and throughout Western Australia suburbs. When you engage our services, you can expect:

  • CEC Accredited inhouse Solar Installers - no sub-contractors!
  • Tier 1 Solar Panels
  • Free Quotes & Site Visits
  • 10-Year Workmanship Warranty
  • Aftercare Support & Maintenance

Reviewers report paying: $3,390 - $7,400 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panel, inverter, battery, EV charger and hot water heat pump brands

Inverter brands currently installed

Inverter brands previously installed

EV Charger brands currently installed

Hot water heat pump brands currently installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Koala Solar Reviews (22)

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Average Scores

4.9/5

Value for money

4.9/5

Quality of System

5.0/5

Installation

5.0/5

Customer Service

  • 5 star 19
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

An incentive was offered by Koala Solar for this review. Learn more here.

Yay. Free power

The installers were on time, polite and able to answer all my questions. They explained the system and the app and waited until I was comfortable with it all. The installation went well and all looks good. Bring on the free power.
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Fantastic service and communication.

From the first phone call, everyone we interacted with was attentive and respectful. The onsite visit allowed for us to ask questions, clarify our needs and determine the best configuration for what we wanted to achieve. There was no pressure during the process. The electronic quote system was clear and easy to use. The installers were punctual, organised, professional and polite. They communicated well and ensured we understood how the system operated and the app worked before they left. The installation was not invasive in any way. They were tidy and cleaned up after themselves.
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6.6KW Solar System

Koala Solar came recommended to me by a friend and my experience with them has been flawless in every aspect from the initial advice on the most appropriate system for my home to the installation and advice on operation/monitoring of the system.

Koala have taken all the hassle out of the solar installation for me and I'm more than happy with the quality of my new system and quality of the installation. The installation was completed within a few hours and the team engaged with me throughout and answered any questions I had.

I will not hesitate to engage Koala again for any upgrade to my system in future.

Panel rating: 5/5
Inverter rating: 5/5
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Seamless experience

Such a seamless and easy process from obtaining a quote right through to the installation. Everything was super organised and we couldn’t be more satisfied with our new solar panels.
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An incentive was offered by Koala Solar for this review. Learn more here.

Reliable and Good Customer Service

We were put in touch with Koala Solar through the recommendation of SolarQuotes. Adam came out to our place to give us a quote. We found him to be knowledgeable and reliable. The system he recommended for us fitted our needs and preferences. We had some questions subsequent to his visit, and he proved to be very responsive to all our questions and concerns. Although the wait to have the system installed took a little time, the staff at Solar kept us well informed all through the process. On the day of the installation, the technicians turned up on time and were extremely polite and friendly. We are happy with their service attitude.
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An incentive was offered by Koala Solar for this review. Learn more here.

Very Happy

I am very happy with the service & price from Koala Solar. I would recommend them without a doubt. Very helpful and courteous at all times & always happy to answer any queries I may have had. Thank you to the team.
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An incentive was offered by Koala Solar for this review. Learn more here.

Great experience, very happy

From the moment I called Koala for a quote, to completed installation they process has been smooth and they've been very helpful answering all my questions. Would highly recommend to others.
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An incentive was offered by Koala Solar for this review. Learn more here.

A family run business that provided exceptional, personable service.

From my first contact with Koala Solar, I felt confident I was finally getting the right information about solar energy. Before that, I had been overwhelmed by varying details and prices from other sources. Koala Solar took the time to explain a suitable option, along with two variants at different price points. When I called back later for clarification, they patiently and thoroughly explained everything, helping me make an informed decision.

The installation process was outstanding. Koala Solar arrived on time, as promised, and took the time to walk me through the entire system. The work area was left spotless, and the installers were punctual, polite, and tidy.

It's refreshing to work with a local, family-run business that offers excellent service.
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An incentive was offered by Koala Solar for this review. Learn more here.

Excellent experience with koala solar

This week koala solar installed our new solar system and we couldn’t be happier!

From the moment we first contacted koala solar and asked them to come out to look at our roof structure and discuss positioning of the battery and inverter, which they did (something that other installers either won’t do or winge about doing!) through to the actual day of installation, we were impressed! Nothing was too difficult and the team worked professionally and courteously and left our house clean and tidy.
We both love the app that goes with the installation and being able to watch a live data feed of how much power the panels are generating into our house, battery and grid.
Well done guys. A great local WA family run business. We would not hesitate recommending this company.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Quick install, great service from start to finish

The system was quickly installed (arrived 7am and left around 10am), they were on-time no problems and the guys communicated really well.
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Terrific Installation

The guys sorted out a very difficult high roof very expertly when other installers would not do our house which was three stories high. And very good workmanship all over in just four hours, Very efficient and customer orientated.
Inverter rating: 5/5
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"A-grade" quality Perth installer in every aspect from sales to installation

Quoting process: Took the time to listen and provide the information I needed to make a decision. Being an engineer I had a lot of questions. No pushiness, over specifying or over selling. In fact recommended I not used certain elements or components and the reason why.

Installation: Got me an early install day much to my delight. Installers were punctual, polite, informative, and tidy.

Customer Service: Took control of everything and made the job easy for me. Answered my ongoing questions right up to install. All grid connection and paperwork was taken care of.

Things I felt I needed to do prior: I ensured the roof tiles were cleaned prior ready to be covered by the panels. I ensured I had spare tiles on hand to deal with any breakages. I eradicated some wasp nests so the installers wouldn't be confronted on the day of install. I checked for any potential shadowing that might occur where the panels were planned to go. Found a TV antenna that might potentially cause shadowing, but that was not problem, the installed adapted in ensured the positioning took those issues into account.

Panel rating: 5/5
Inverter rating: 5/5
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Professional installation

Very informative and efficient in the sales and application process.
Arrived on time on the day of installation, and explained everything I needed to know about the system. Area they were working in left spotless before leaving.

Panel rating: 4/5
Inverter rating: 4/5
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All round impressive installation

Punctual, efficient, knowledgeable and cleaned up after installation was complete.
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Great result, very professional, would happily use them again.

Great work by a very professional team of installers, would happily use them again.
Communication was spot on, very hot day, did a great job.

Panel rating: 5/5
Inverter rating: 5/5
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Amazing Team

I came across Koala Solar when doing research on Solarquotes.com.au. From first interaction to the whole process of installation was amazing.

Stuart and the team rocked up at 7am as promised. Throughout the installation process, Stu kept me in the loop. The site was left with no mess at all.

Happy to recommend Koala Solar for your solar and battery installation. The team are amazing.

Panel rating: 5/5
Battery rating: 5/5
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An incentive was offered by Koala Solar for this review. Learn more here.

Extremely professional

Very professional sales team, great communication and non pushy sales with competitive pricing,
Installation was done quick and very happy with the quality of the workmanship.

Panel rating: 5/5
Inverter rating: 5/5
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Fast, efficient and great communicators

From start to finish, Koala Solar were ahead of the compeition. In particular was the way in which they communicated. I must apologiese for the number of emails, messages and calls I made, but Adam put me at ease with each question I fired over.
On the day of the install, they were solid, courtious and done quicker than I expected. I am now watching our usage on the app and loving every second.
I look forward to engaging them again once we buy and EV and need a charger installed.

Inverter rating: 5/5
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Very efficient, friendly and competent team.

Received a phone call the same day I was referred by Solarquotes. Sean listened to my needs and submitted two formal quotation the same day. Their price was very competitive and they follow a simple "sign a contract commitment" with full payment on job completion. Bree kept me informed on progress and did all the liaison with the energy suppliers. The installation team arrived on the date agreed 6 weeks before and was very professional and efficient. I am a very satisfied customer.
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Wonderful Team

Great team of people at Koala, provided lots of information to me. They made the process super easy and convenient. Great to work with!
Panel rating: 5/5
Inverter rating: 5/5
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Efficient and Effective

Received quote within a few days and installation was booked within 2 weeks.

Installers were very professional, arrived on time and left a clean and tidy site. Solar was working same day as installation.

Panel rating: 5/5
Inverter rating: 5/5
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Fantastic Perth-based installed...highly recommended!

The guys from Koala Solar arrived promptly and on time, were very friendly to deal with, were very helpful explaining everything (I had a few stupid questions!), were tidy and super efficient and finished the entire install of the 15 JA panels, Fronius inverter and a Tesla EV charger in under 3 hours.

They even swept up the garage for me...bonus!!

Koala Solar are a fantastic company to get your solar through in Perth...highly recommended :)
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