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Solar Storage Solutions Pty Ltd Reviews

Based on 11 reviews

  • 5 star 4
  • 4 star 6
  • 3 star 1
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.64
  • System Quality
    4.64
  • Customer Service
    4.64
  • Installation
    4.36

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About Solar Storage Solutions Pty Ltd, Solar Installers

Solar Storage Solutions Pty Ltd is a Solar Power Installation company based in Townsville and serves QLD. Here are their reviews as submitted by visitors to SolarQuotes

Solar Storage Solutions Pty Ltd Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
Absolutely fantastic customer service and communication Show additional information
I had a 10 kilowatts battery installed as well, so far it has worked brilliantly, I am using 1 kW a day from the grid and putting up to 25 kW a day into the grid.
Yay no power bills .
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Got a quote from Solar Storage Solutions (Townsville) following Finn's advice and website reviews. After reading pertinent information on SolarQuotes.com.au I was far more aware of systems, efficiency, panels, inverters and power consumption/calculations. I learnt a considerable amount and was able to negotiate with installers based on knowledge and research. Finn Peacock's well written and widely respected information is outstanding, particularly for the layperson. Great site and brilliant support from Finn and his team.

Solar Solutions was a great company to deal with, they kept in constant communication and conducted themselves professionally and ethically. All questions were answered and the original plan to install the panels on the external shed as opposed to the roof would have been far less efficient. Solar Storage Solutions advised me of the best and most effective location and were keen to ensure that their installation met my needs, and not necessarily just the easiest and quickest option. As a local business they rely heavily on reputation and service, and the conduct of their operations is second to none. Only issue was the subcontracted trenching work however they advised they will not be using the subcontractor (for digging and laying cable) again. All in all, great service from a long time and respected installer. Pay for quality and get a system installed by a reputable local business, it pays off every time.
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The company representative seemed to know the product well and was not pushy and answered all our questions openly. The installers were punctual and professional, the did a great, very neat and tidy install. We had a couple of minor hiccups with the system to start with but that was fixed promptly without hassle. I would recommend this company anytime. Show additional information
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Everything was a pleasure. Company was awesome to deal with, the installers were nice and helpful. Everyone knew what they were talking about. There was a lot of variety to choose from. Show additional information
See previous comments under OTHER. Show additional information
Good provider. Recommended him to father in law who had him also install a 6kw system.
Was able to tell me upfront about issues and wasnt just after my money
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There were some problems with the installation in terms of communication and execution which affected the ratings above. Had the installers tried a little bit harder to keep us informed it would have been much better.

All that said the owner of the business is responsive and has done his best to sort things out and he put a lot of effort into helping me understand the options and what was best for our situation. Had it not been for the problems with installation the ratings would have been higher.
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The supplier [owner/manager] was very helpful and I was able to grasp the concept of how and why the system works. The installers/electricians were polite and effiecent as were the Ergon Techinians with the Form A. Highly recommend both Companies. Show additional information