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Sunrun Solar Reviews

Based on 50 reviews

  • 5 star 18
  • 4 star 30
  • 3 star 1
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

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About Sunrun Solar, Solar Installers

Sunrun Solar is a Solar Power Installation company based in Mount Waverley and serves parts of Victoria. Here are their reviews as submitted by visitors to SolarQuotes

Sunrun Solar Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
The guys from SunRun as well as their installers were true professionals - I wanted a quality system and installation that would last for a long time. They did not disappoint, very happy with the Solar Edge system they supplied - can even monitor my usage from the app on my phone. Show additional information
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Great experience dealing with this company. Sales consultant, Ravi Thakar was most helpful, not pushy and kept costs down for us as much as possible. Installers, Martin and Steve were excellent, working in extreme conditions (38 degrees). We needed a full new safety switch board and as the installers were fully qualified electricians in was installed at the same time, thereby saving us considerable time and money Show additional information
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One of the best deal with best installations. Thanks to the great team and especially Ravi for getting the deal done. Show additional information
Ravi at Sunrun was a pleasure to deal with. A no pressure salesperson with all the required answers to my questions. Gerard and the installation team were also top notch. I would definitely recommend Sunrun to anybody looking at getting solar in Melbourne. Show additional information
Honest and genuine quote. Easy to talk to and understood my requirements. No doggy sales pitches or twists. Educated me through the whole process and all stages went smoothly. I would highly recommend to my friends and relatives. Sales team is available anytime to answer my questions over email or phone. Show additional information
Dealing with Sunrun Solar has been a great experience. They guided us through the process and supplied all the information necessary for us to make an informed decision. Although it is important to make your own research Sunrun Solar were great in filling in the gaps and giving us the comprehensive picture so we were confident to install the system from them and not needed to be wary of the sales person just concentrating on price and a sale. Would recommend this Company to anyone who is wanting quality all the way through. Show additional information
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Sunrun Solar were competitive and reliable and I would recommend them to others. Show additional information
They took my deposit when the stock wasn’t in Australia, then panel were stuck on the docks. Month later rang to get an installation date as I needed to take the day off work. I got a phone call the day before from them cancelling. When it was installed they drilled through my roof and left screw ends sticking out of my ceiling. They have taken money of the purchase price but the overall experience was bad. Show additional information
Ravi was very patient and took time to explain why things changed because of Powercorp limitations. He always took time to make sure I understood what was going on. Show additional information
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I have done a lot of research and contacted different companies. Solar run was not doing Pushy deals. Gave lot of time to think whether to go ahead or not. I have never interacted with a sales person as good as Ravi Thakkar. Installed 4kW REC panels almost $2000 less than another company offered. The way they do the work is beyond word. I had water solar heating system at the roof and they suggested to put a space for the access. Another company was not even bothered about the position of the heater system and they want to put the maximum panels and blocking the access to heater panel. If some company push for on the spot discount on same day, please note that there is something hidden in the deal. But the way Sun Run handle a customer is a learning to all. The installation team also did a great job. Not even a single tiles was replaced. Even though the day of installation was raining , they completed the work as soon as possible. My system was up and running in 4 working days after installation. They have forwarded all the paper work to my energy provider for feed in . You will be before hand itself informed about the total expense and will not have any surprise at later stage. Show additional information
My meter is configured yesterday. 20/11/2017 looks like the solar is generating heaps of power.
Julien is my sales consultant . He is helpful patient and giving good recommendations. I reckon he is the sales person to go to. I ve got a good deal off him . will give him 5 stars for his service.
Did not witness the installation but the whole workmanship is looking pretty good after I checked over. my system is not the best on the market. I've got a budget however with warranty they are giving the system wont go wrong. I am very happy with what I am getting so far.
keep up the good work guys.
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There was some confusion with the paperwork as it has not been submitted by the installer as soon as the installation was finished but was fixed right away. Overall it has been a good experience with Sunrun solar. Ravi from Sunrun solar was extremely helpful during the whole process, arranged installation date much quicker than I thought. Happy to recommend these guys to my friends. Show additional information
They came, they quoted, they did the job very quickly, could not fault them, Very Happy Show additional information
Too early to say - waiting for installation. They delayed to fit in with our calendar Show additional information
Very happy with this company. Not at all pushy and always willing to answer our questions. Show additional information
I went to the big solar suppliers first but they only confused me. Sunrun solar gave me a comprehensive list of options and helped me understand the pros/cons of each. As a person who doesn't understand solar generation well I got a great explanation of how it all works and what was best for me given my roof dimensions, location etc. Show additional information
Sunrun Solar provided a very impressive service. Ravi and Tarak explained everything in minute detail and never showed any frustration when we kept asking 100's of questions to try and learn as much about solar as possible. No pushy sales service, Ravi and Tarak allowed us time to think over what we were going into and after getting several quotes from other companies and experiencing their sales techniques, we knew Sunrun were going to be the most superior company to deal with. Our 4.0 Fronius system and 14 REC panels were installed today...installers Steve and Ethan were also wonderful, taking time to explain carefully to us all the elements of what they were doing and again answering whatever questions we posed. Sunrun ensured the installation occurred on the exact date as planned and it.
From the moment we started the process with Finn on Solar Quotes to the installation day we took a few months as we explored everything we needed to know. System running prefectly today and now waiting to have our inspection and the system officially turned on..we can then report back with how it is operating.
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I had an excellent experience with Sunrun solar. Jaryd has been great in providing me the quote, answered my questions and my concerns. The installer Michael and Brendan were great as well. Everything is working really good and and I am very happy. I have recommended Sunrun to my nephew and will recommend Sunrun solar to my friends who wants to have a solar system for a really good price. Show additional information
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Initial review at this stage upon installation and activation. Meter cfg yet to be done but that's waiting on energy supplier, not the solar guys.

Of 3 quotes, Sunrun Solar were the only guys that without prompting suggested placement of the solar panels to the rear of the house as I wanted, to avoid potential shading from a tree out the front. They were also the cheapest of the 3 too.

The team were pleasant to deal with, answered the questions I had, discussed options available (including provision for storage later), installed on-time and within short time frame, neat install job, inverter in convenient place, all good.

6kw system, producing good power.

Overall would highly recommend them, pleasant to deal with, knowledgeable, neat and tidy and on-time job with good support available post install.
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After several other quotes and various sales persons insisting we sign up immediately or miss their astonishing deal one can not be hesitant. With Sunrun we were encouraged to check all our options but let them know our final decision and discuss further options. We are currently wired for 3 phase but only have 2 phases available. Sunrun did all the hard yards for us without any misleading information.the whole job from concept to completion was absolutely brilliant. We will be using Sunrun for future solar system on new shedding and battery backup when they believe it is cost effective. We would recommend these guys to anyone Show additional information
Great Customer Service both before & after installation. Very happy with the company. I would highly recommend Sunrun Solar to any one. Show additional information
Recommended by a satisfied customer. Prompt and friendly response following phone inquiry. Neat work by the installing team. Show additional information
We live in the country and not all suppliers are able to deal with this, Sunrun seem to be competent and not to pushy, are able to install to our time table and are flexible in meeting our requirements Show additional information
I had an excellent experience with Sunrun solar from the beginning. Jaryd has been great in providing me customised quotes for different brands. Had no issues in providing model numbers and warranty terms and it was all clear. Other installers quoted me $1000-1500 more for the same system. Installation was done in 3 weeks and the installer "Steve"' was great as well. Had no problems when I requested him to install the inverter inside the garage. Left the place neat and tidy. All components are working really good and on a good sunny day I had a generation of 27kWh. Very happy with the outcome. Hope they will keep up their good work and support customers if something goes wrong in the future. Will recommend Sunrun solar to anyone who would like to have a good solar system for a really good price. Show additional information
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Such a good experience from Julien working up the order to Tarak and his installation team. Was very comforting hearing the Ausnet inspector say it's one of the best installs he's seen.

Thanks guys!!
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The installers were great. The guys at sunrun were exceptional. Overall a great experience! Show additional information
The whole process went very smoothly. Show additional information
The only thing ,(that's not their fault,) is the solar system has not been turned on yet . The solar panels were put on the roof on the 1st of august and still not turned on . The inspection has not happened yet ! Show additional information
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Excellent service!! they really provide you with some good options according to your needs. Show additional information
Great service. Very professional and good knowledge of system. Highly recommend them Show additional information
Thankyou for supplying 3 providers for quotes. Overall it was a great experience. Show additional information
All 3 quotes we're good and very competitive. It was hard to choose. Sunrun installed 1 week after order and all was good and neat. Show additional information
Prompt with Quote, including requested variations, price very competitive and they were happy to answer all questions I could think of. Show additional information
System installed on time and in a professional manner on 20th June. Still waiting on Ausnet to inspect and switch on. Guess they don't have any economic incentive to hurry!
I would happily recommend Sunrun and their installer to others.
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All communications with Tarak were by email, SMS or over the phone. Likewise with the installer and the inspector. Tarak was very patient with all my questions, and was very professional and very knowledgeable. The installer Martin, and his team turned up on time and again were thoroughly professional in their work. The inspector came the following week to certify the work. The price was where I expected it should be and it was all quality components (Canadian PVs and Fronius inverter). I couldn't fault anything in the whole process, and highly recommend Tarak and Sunrunsolar. When batteries become cost-effective I will contact Tarak again, unless I hear from him first. Show additional information
Comprehensive info on available options and their relative quality / reliabiility helped me make decision. All phone calls and emails were answered promptly. Quote contained all required information and described the system completely and accurately.
Invoicing and payment system was simple and efficient.
Installers were on time, knew what they were doing, completed their work very professionally and explained the operation of the system.
I would confidently recommend Sunrun Solar to others wanting to install a solar system.

I would also record my thanks to Solarquotes for the information they made available, and for the great little comparison tool provided.
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It was an extremely useful experience. The guidance provided by Finn was fantastic. The installer I chose was extremely helpful and provided a very professional quote and was prepared to move a little on the price. Show additional information