Adam Solar Reviews

Based on 387 ratings Aus Ranking

  • 5 star 262
  • 4 star 125
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.72
  • System Quality
    4.80
  • Customer Service
    4.92
  • Installation
    4.90

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About Adam Solar, Solar Installers

Adam Solar
Platinum Partner
Adam Solar is a SolarQuotes Client (what does this mean?)
ABN: 19 159 019 440  ABN active since 01 Jul 2012 | Adam Group Services Pty Ltd
verified
ACN: 159 019 440  ACN active since 18 Jun 2012 | Adam Group Services Pty Ltd
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
SA: BLD 280826 Adam Group Services Pty Ltd 
verified

Reviewers report paying: $4,450 - $6,900 for depending on hardware choice and installation difficulty ( how is this calculated? )

A MESSAGE FROM ADAM KARROUM

Adam Solar (Adam Group Services Pty Ltd), Founder and Managing Director

What is most important to us is building a strong client relationship rather than treating the customer as a business transaction, you have my personal assurance that every installation by Adam Solar will be treated as if it were for my own home.

At Adam Solar we are committed to providing you with exceptional customer service, quality workmanship and value for money. We only use premium brands so you will have peace of mind knowing you are backed by not only us, but a well-established and trusted supplier network.

I come from a strong family background, where I was raised to understand the importance of trust, honesty, transparency and loyalty in all relationships, both personal and professional. Everything we do at Adam Solar is based around these four core values.

The culture embedded at Adam Solar is built on positive relationships, both with one another and our customers. Understanding your unique requirements and then tailoring the best solution for you is our goal.

We want to connect with people, rather than just transact. Our customers are the most important part of our business and we will always strive to exceed your expectations.

Adam Karroum

MANAGING DIRECTOR at ADAM SOLAR

Adam Solar Solar Reviews

Excellent company

I obtained 7 quotes in order to get a balanced understanding of the market and chose Adam Solar to undertake the project. Adam was very thorough in his assessment of our roof space and materials and also the system design. He was keen to understand what we wanted to achieve, our financial expectations and our family needs, which are unique due to having 2 people with disabilities in the home. The quoting process was inclusive and gave us a strong sense of confidence that we would get a quality product and excellent service.
Installation occurred 2 weeks later and thanks to Adam's efficient communication with our electricity provider, SA Power Networks and his team, everything went smoothly and on time. The installation team were amazing: efficient, tidy, respectful, polite and to top it of they kept us informed throughout the entire process.
Their price was competitive and the outcomes have met our expectations.
Adam Solar is a very professional company who I can confidently recommend to anyone wanting to have solar installed.
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Outstanding retailer, top quality system, installation a breeze 10/10 for customer service

Having done my research over a few months on solar systems, brand quality, other retailers...products, pricing and value I chose Adam Solar, and having written a number of reviews on google I can honestly say Adam solar has my highest recommendation.
He came to my home, explained everything to me very clearly, gave me a very professional laid out quote document. Adam always answered my telephone calls immediately, he contacted all relevant authorities and the installers were here on time and were a great team who were polite, tidy, helpful and nothing was of any bother....Thanks Guys!
All in all it was no fuss, I had no concerns....thankyou Adam and your team
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The smoothest transaction start to finish. Adam made sure that all needs were met and was diligent in the entire process.

I would certainly recommend Adam solar to anyone interested. I guess there is a reason why they are rated so highly. These days it's hard to find legitamate satisfaction by retailers on consumers, but Adam and his team were all great. Show additional information

Awesome Company, Great experience

I came across Adam Solar through research as most do and I can say the 5 star reviews are absolutely deserved. I had numerous companies quote me and Adam definitely has the best customer service and goes above and beyond. I was building a new house and had a few hurdles with regards to getting mains power sorted out and had to re-plan solar setups numerous times and Adam was very understanding and helpful. Ben and the team of installers did a great job and were very enthusiastic about the solar system and providing the best setup. Overall an excellent experience throughout, would not hesitate recommending Adam and the team from Adam Solar. Thanks! Show additional information

Simply did what they said they would do - perfectly!

I searched online for a solar company with great reviews. Adam was right up there and so I went further by checking with a few people who had installed with Adam Solar recently. They couldn’t have spoken higher or better about the firm. I did get three quotes and whilst Adam wasn’t the cheapest it was the best value in my opinion – something important to me as a businessman. The whole process took less than two weeks and was perfectly done Show additional information

Great personal service

Adan came round personally to assess our requirements and the scope provided by our roof. He was honest and clear and answered all our questions. The system that he recommended was cheaper than we had envisaged and seems to be generating extremely well. We would strongly recommend Adam Solar. Show additional information

Great quote, quick install, great system

After submitting my information online, an impressively thorough quote was sent back very promptly. And this was late December! They also could get the installation done in a very short time frame, when other solar companies I talked to couldn't do it for months. Adam was always in touch with me throughout and made sure I had no issues. A very professional organisation. Show additional information

We would highly recommend Adam Solar

Adam Solar were wonderful to deal with. Adam quoted the job and provided us with what was best for us, as initially we were looking at a battery system which wouldn’t have been the best option for us. The installation team were polite and let us know what was going on as the day and installation progressed. We would highly recommend Adam Solar - the team certainly communicates well and are customer focused. Show additional information

Value for Money and great service

The quoting process was simple and efficient; the installation went smoothly with no damage to the ceramic roof tiles which was a pleasant surprise. Everything for us, including the arrangement of grid connection, solar rebate, AGL and SA Power approvals. We would highly recommend Adam Solar to family and friends. Show additional information

Fantastic team

Adam was fantastic, easy to talk to and very approachable. He answered all our questions promptly and he really knows this business. We will definitely recommend him to others! Show additional information

Best service ever!

Adam Solar are the best! After being given the run around by another company, I rang Adam and he returned my call that day. He visited personally the following day and within 24 hours, I had a quote, complete with explanation and graphs which I found easy to understand. When the installation date was arranged, I was anxious about meeting with the workmen and then getting to work on time. No need to worry. The installer was here at 7am and he was so helpful. Also, I was worried about my huge antenna being shifted, but without any fuss, he recommended a smaller digital antenna, ordered it, and by the time I came home from work at midday (I'm part-time), he had put it in the roof cavity out of sight. Amazing, plus the reception is crystal clear. The panels were installed without any fuss and look great. I'm a very happy customer and give Adam 5 shining stars! Show additional information

Fantastic communication and easy to work with. Delivered a high quality product with high quality installation. Highly recommend!!

I could not be happier with my solar system from Adam solar! The quoting/sales process was very efficient - Adam came over on a weekend with a proposed roof design & specs, breakdown of costs etc. We did a walk around the property and he explained where panels would be located and why.
Adam Solars installation team were extremely professional and tidy and performed the install to a very high standard. They completed the install over 2 long days to ensure it was of a high standard and not rush any aspect of the job.

Adam's customer service was exceptional - he is an honest, respectful and very knowledgable businessman. Adam was contactable day and night throughout the process and went above and beyond to organise jobs such as meter exchange with our energy provider and a technician to inspect the system post-install.

Adam's dedication to reply to emails at anytime of the day, perform the initial property inspection on a weekend and his explanation/examples of the superior workmanship of his team were what sold me on choosing his company.
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Would definitely recommend to others

Adam is very friendly and personable, and also has the best interests of his customers at heart, over potentially making more money on a job. The people who came out to install the solar panels and inverter were all very professional and definitely took pride in their work. Show additional information

Perfect service, installation, and system Quality

I am writing this review after one month from system installation. I got quote from several companies and compared prices and system quality and also online reviews. For this I have chosen Adam Solar.
I contacted Adam by phone on Thursday and received quotation on the same date, I signed the proposal on Friday and system installation were completed and done five days later on Wednesday. The process from quotation to installation took less than a week. Very professional, friendly, and truly give you the feel of family business. Adam arrange from meter upgrade with electricity retailer and was installed smoothly within two weeks.
Literally, can’t imagine nowadays you can have such smooth and stress-free service for such large system.
I had the best service from Adam and his team. If there is more than five start rating definitely, they deserve it.
I truly believe your brand and reputation shall expand to other services as you clearly stand way above anyone else. Well done.
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Exceptional Service

Brilliant customer service and the communication with Adam was outstanding. Great business ethic, something which is rare these days. The installation team was very professional, efficient and neat. Would highly recommend Adam solar and would rate him with more than five stars...! Show additional information

Great Service

Adam gave a range of quotes with helpful advice. The installation went smoothly with friendly installer also giving some technical information. Post installation Adam checked that the system was working OK. It was a positive experience in what could be a potential stressful situation. All good. Show additional information

Excellent customer Service

Totally professional from start to finish could not have asked for better Customer Service. Even after installation still get follow up phones calls to ensure everything ok. Totally recommend Adam Solar no comparison to the other companies that were quoting me definitely best Solar Company in Adelaide.. Show additional information

7 years later no problems and excellent after sale service

I had my system installed for since 2013 with Adam Solar, this company cares about building a long term client relationship and have provided us continues support over the years.

I have recommend to family and friends over the years and they are also very satisfied. Thank you Adam Solar and sorry for taking me so long to post a review!
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Above and beyond

Excellent installation. Adam and his team went above and beyond to get our system up and running ASAP and answered all our questions promptly along the way. We would highly recommend them for a neat and tidy professional install, using high quality product. Show additional information

Couldn't ask for better!!

I had been watching the reviews for Adam Solar for a very long time and they stayed consistently high. I decided to go with them and found all of their staff to be very helpful. Adam himself, is down to earth and doesn't try to hard sell at all. I have since enquired about a battery but instead of trying to grab my money he gave me advice to hold off for a while and gave me solid reasons for me, personally to do so. The installation went without a hitch. The crew were all on time, courteous and answered all of my questions in a way that someone with no idea about the process could understand. They also do roof restorations and the guys who did my roof prior to my solar were also fantastic. I cannot complain at all.
Adam will touch base with you during and after the process and make sure you, as a customer, are fully informed and satisfied with the job.
I highly recommend Adam Solar to anyone considering making the change to their power arrangements.
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Great installation

This was a difficult installation because of height of the roof but all went well, took a bit longer than estimated. This is a 10kw system which attained the estimated 14mw p.a. in less than 10 months. Our electricity account is in credit and has been all year. Suggest seeking annual comparisons with F.I.T's as they vary a lot and change all the time. Show additional information

Excellent Installer

Adam returned my online enquiry within minutes, a brief phone discussion & he had emailed me a quote within hrs. As we wanted to modify the position of panels on the roof, a follow up quote was sent again within hrs of our discussion. Adam came up with a system that suited our needs, price, and the street appearance that we were looking for. Installation was carried out on schedule 2 weeks after agreeing to the quote, very neat install & left the property clean & tidy. All rubbish was removed from site. Grid connection which was organised by Adam happened on the agreed day & we are now producing solar power at a higher rate that expected. I believe Adam intentionally quotes conservative returns so as not to disappoint the client Show additional information

Adam Solar A Great Company To Deal With

From the first phone call all questions were answered promptly and options quickly provided. A really friendly and personal approach throughout. Installers arrived when they said they would and kept us updated throughout the install. The system is working beautifully and we are very happy we chose Adam Solar. Show additional information

Amazing Adam, great experience

It was great experience to deal with Adam Solar, from beginning to completion. Show additional information

Good Solar!

For an experiencing in buying the highest value item I've ever purchased WITHOUT actually meeting a sales person or seeing a product to touch/feel/inspect prior to payment, everything went very smoothly, and I'm really happy with the result.

Over the course of about a year during a new house build I was in contact with Adam directly to get quotes on about 3-4 different systems above and below my budget. Plus a few sporadic questions that arose. Predominantly this was over email which suited me nicely. And a couple of phone calls, during which Adam came across as down to earth and not hard-selling anything - something I appreciated.

I found Adam to always be responsive, informative, and helpful.

Prior to installation the panels quoted on had upgraded to the next series - better efficiency, needing one less panel. And the cost remained the same, which I was pleased with.

Installation was scheduled and occurred without issue over the course of a morning. The installers were nice, considerate, and even kept going during a very light shower.

The only problem I experienced was with the energy supplier and delays in getting an NMI # - but again Adam helped where he could and was patient with their (AGL's) delays.

All in all I'm pleased as punch with my solar!
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Excellent customer Service

I am still waiting for Grid Connection which is not really within the installers control, but as far as the Service and Installation goes I am extremely happy.
I wanted customer service and peace of mind and so far I could genuinely not ask for more.
If it continues post connection and into the systems service life (and i expect it will) then I can't not give 5 stars (and I rarely do).
Not the cheapest, but worth the extra for a personal touch with "Old School" values.
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Feed back

Excellent communication and service - prompt - courteous and polite- answered questions -cleaned up site Show additional information

Fantastic after sales support

WOW what amazing after sales customer support.

Called Adam Solar in desperation to let them know of the awful experience I was having trying to get the new solar meter installed so we could actual use our 4kw system.

Adam understood my frustration and anxiety and sent his electrician out after hours to do a job that was not part of the solar install but something the energy supplier was refusing to do.

Electrician Simon - you are a legend. Even at 6pm at night, after a long day, pleasant and happy to help. Adam - thank you for relieving me of weeks of anxiety.
One very, very happy customer and solar will be on by christmas.

I thank you for your help and support.
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Excellent customer service

Adam was very accessible and helpful during the whole process. He returned my calls promptly, and provided me with all the information I needed. The installers were. at the job at the agreed time. The installation was done very professionally. I would be happy to recommend Adam Solar Show additional information

Excellent from start to completion

Totally professional from start to finish, then a call from the owner of the business on a Saturday to ensure all was as promised - outstanding! Show additional information

Great, communication. Installation was faultless.

Excellent communication about the quote and options. The installers were very good and punctual. the overall buyer experience has been very good. Show additional information

Great job from start to finish!

Adam was easy to deal with, explained everything and had the system installed in no time at all.

I would highly recommend Adam solar for a quality installation.
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Good service and install

Adam was very helpful in the search for a provider and the installers were capable and friendly, good job. Show additional information

Brilliant team to work with

Great experience getting a solar system installed with Adam and his team. From the initial quote to installation everything went smoothly. Adam explained the options and plan clearly and kept me involved throughout the process.
Onsite team were polite, professional and got the job done on schedule. My roof wasn't a straightforward job but they took it in stride and solved all problems without any hassle
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Fantastic from first contact to install.

Very professional, good prices on high quality product. All contact was immediate and positive experience. Very happy with product and service. Install guys arrived exactly on time and cleaned up as they went. Highly recommend. Show additional information

Great after sales service

We bought our solar system from Adam 14 months ago. Recently, the inverter started tripping and Adam Solar immediately found the problem and corrected the situation. Very pleased to have great after sales service. Show additional information

Wonderful service

Quoting process was fast and simple. Adam was happy to provide quotes for numerous system variations and answered all my questions. Installation was prompt and hassle free. Overall fantastic customer service Show additional information

On time and inplace

Very pleased with Adam solar. From initial phone call through to installation. Show additional information

Best in Australia

Adam was a true professional, he knows his product inside out. We got the best system available at a fantastic price. His work men arrived on time and finished early. Show additional information

Job well done

I finished the quoting process with Adam Karroum personally. I have been promised that installation will be done on Thursday 17.10 or next week (we were talking on 12.10).Jim and the team were there on time and the job was done in a couple of hours.The guys were very tidy with they job and they replaced a couple of tiles as well.I also received a few calls from Adam during installation time asking me if everything was ok and if I had any additional comments. The Grid connection was organised on same day and finished today. I'd like to thank Adam and the team for another job well done. Show additional information

Great installation and after sale service

Adam is very friendly and through out the quoting process is willing to provided alternative solutions and additional advice. As a result we have ended up with a system that is perfect for our needs. The installation process was seamless and the installers are highly professional. The system has be working for a little over a month now and has exceeded our expectations, along with Adam's excellent after sales support. I would not hesitate to recommend Adam Solar to anyone. Show additional information

Awesome Customer Service. Fantastic system.

I have been contemplating solar panels for years, but, to be honest, didn’t know who I could trust. Adam Solar installed a system for my brother about 5 years ago. He has been so happy with the result, that he had them do installations on a number of his investment properties, and has never looked back. Adam Solar then installed a system for my parents and they have had nothing but praise for the company.
So the evidence and track record was there, but then what about the cost?
I was pleasantly surprised at how inexpensive solar has become, and with the calculated savings, I’ll recover the cost in no time!
Adam Solar has been a dream to deal with from the moment I contacted them. Friendly, thorough, great workmanship done on time, as quoted. Great customer service and super quick follow up to any questions or queries.
I can thoroughly recommend Adam Solar and have already referred friends of mine to the company.
My only regret is that I waited so long and didn’t contact them sooner!!
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Superb after sale support!

Adam and his team had once again proven why they are number one in solar installation.

Last Sunday I received a “475” error via sms from fronius solar.web. I immediately sent an sms to Adam and Jim hoping that they will reply first thing Monday. Surprisingly, both of them responded within 2 hours. Jim and his colleague came to our house before lunch time on a Sunday! They quickly checked the system, went on the roof to check what’s causing the issue. They even explained to me what had happened. We were so pleased and appreciative of what they have done considering that they have sacrificed some of their family time. The following day, Adam sent a follow up message to check if there’s still any issue. What an after sale support! Adam and Jim thank you for doing above and beyond to fix the problem!

Keep up the good work and all the best in the future!
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Exceptional service an value for money.

I had done a little research before approaching solar installation. I reached out to 4 different providers and Adam Solar stood out by far. He assisted me in making a better decision for my energy needs and saved me money. I was informed of the progress of my application every step of the way, and the provider was available to answer questions before and after installation occurred. This was great, because for me solar installation was some what of an investment and being confident in my provider was important. The installers also did a great job, very professional and informative. Overall I got solar panels and an inverter of reputable brands and high quality at a very reasonable price. Show additional information
The installers were very professional and communicated the installation steps clearly. They weren't entirely prepared to install the solar controller on the southern side of the house as I had originally discussed, however they made every effort to make sure it happened without fuss. Show additional information

Awsome Job!!

Great to deal with from the start, not having to deal with call centers in Sydney!! based in Adelaide using Adelaide people
Contacted straight away, my needs listened to and a system designed to suit
Installation was prompt, punctual a great group of guys 4 installers had the job done in a day. Using the inverter and app was explained well
left no mess, quality install!
just now waiting for energy supplier to change meter and connect to the grid
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Best Price and Great Service

We shopped around quite extensively and found Adam Solar to have the most detailed and informative quote as well as a very competitive price. They were also very fast in contacting us and organizing a quote. The installation was very professional and the installers were helpful and courteous arriving when they said they would. The inverter app is absolutely amazing and I'm constantly monitoring it to see the savings right in front of my eyes, it's very easy to use and understand.
Thank you Adam for an enjoyable experience from beginning to end, now I am looking forward to receiving an electricity bill to see our savings.
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Excellent service

Adam was very professional and very quick in responding to questions and providing competitive quotes, even after hours. The installation team arrived on time, were polite and cleaned up the rubbish. The whole process from obtaining quotes, to signing contract and installation was very quick, less than 2 weeks from first contact. I'm still waiting for AGL to change to meter to properly test the system. I'm sure there won't be any problems, but even if there is, I'm at ease knowing Adam is only a phone call away. Show additional information

Solar + Aircon excellent service highly recommended

I contacted Adam Solar for solar installation at my new property. They are professional,on time and and a great service.They offered me Aircon installation as well. I am delighted by their service and would highly recommend it to any residential or business customer. Thanks, Ajay Show additional information

One year on and all is great

I have now had 4 quarters of electricity bills from Origin Energy since being on solar. Based on my previous 4 quarters before the solar panels came into effect I have saved $2,674.89 for a year on solar. I estimate based on these figures I will have paid off the solar panels in 4.5-5 years.
I have found the Enphase app that reports the micro inverter performance on each panel to be very helpful. Definitely have no regrets about getting a high end system and in 4 years time it will all be paid off. I expect another 15-20 years of free power after that. Wish I had done it sooner.
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