Adam Solar Reviews

Based on 320 ratings Aus Ranking

  • 5 star 198
  • 4 star 122
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.65
  • System Quality
    4.76
  • Customer Service
    4.91
  • Installation
    4.88

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About Adam Solar, Solar Installers

Adam Solar
Platinum Partner
Adam Solar is a SolarQuotes Client (what does this mean?)

A MESSAGE FROM ADAM KARROUM

Adam Solar (Adam Group Services Pty Ltd), Founder and Managing Director

What is most important to us is building a strong client relationship rather than treating the customer as a business transaction, you have my personal assurance that every installation by Adam Solar will be treated as if it were for my own home.

At Adam Solar we are committed to providing you with exceptional customer service, quality workmanship and value for money. We only use premium brands so you will have peace of mind knowing you are backed by not only us, but a well-established and trusted supplier network.

I come from a strong family background, where I was raised to understand the importance of trust, honesty, transparency and loyalty in all relationships, both personal and professional. Everything we do at Adam Solar is based around these four core values.

The culture embedded at Adam Solar is built on positive relationships, both with one another and our customers. Understanding your unique requirements and then tailoring the best solution for you is our goal.

We want to connect with people, rather than just transact. Our customers are the most important part of our business and we will always strive to exceed your expectations.

More about Adam Solar via this video:

Adam Karroum

MANAGING DIRECTOR at ADAM SOLAR

Adam Solar Solar Reviews

Excellent experience throughout

Adam was very helpful and informative throughout the process. He wasn't pushy and didn't denigrate other providers. He always returned calls the same day, even if well into the evening. He was very accommodating when we requested the installation date be pushed back on a couple of occasions. Installation went smoothly, tradespeople were neat and tidy. Design for panels is is very discreet and barely visible from the street. Too early to tell how close the actual savings will match up with the estimates (especially with the gloomy, wet weather). Show additional information

Professional installation

The communication process throughout sales and quotation was excellent. The instal team did a great job as well as keeping me up todate . The whole process from start to finish was stress free from my perspective . Even the grid connection has been organized by Adam Solar . A friend put me on to Adam Solar saying they were very good and from my experience my friend was 100% correct thankyou Adam Show additional information

Excellent professional Service and Installation

Adam provided excellent information and promptly answered any questions in a friendly manner.
The installer team provided the same level of service under difficult conditions, a job very well done all up.
Thank you Guys.
All high quality parts and system monitoring.
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awesome installer great communication

Adams sales/quoting process was very to the point & friendly also very accomodating when discussing the layout of the panels & what was available to us. The installation crew were very friendly efficient & informative on every step of the installation, they were very polite & punctual. The crew also showed us the app that we would be using & even set it up for us. Adam himself was very helpful with all of my questions (& there were lots :) ). overall i would reccomend others to use Adam solar for their solar installations. Thankyou Adam we are so glad that we chose to go with you. Show additional information

Well done, Thank you

very quick process from 1st contact to installation, even fixed the gate hinge while working next to the distribution board. Show additional information

Exceptional Service

Exceptional service from 1st contact, to installation and after sale service. Highly recommend Adam Solar Show additional information

Great Installer

It was very smooth process. Adam was very clear in the quote and installation went very well. I am now waiting for AGL to install smart meter. Show additional information

Review removed at the request of the reviewer

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Good value excellent service

Adam from Adam solar was great to deal with through the whole process of buying a large system (13.5kW). His advice was helpful, his quote reasonable, his installers highly competent and his after-installation care excellent. Thoroughly recommended. Show additional information

Excellent customer service and very knowledgeable

From quote to install was very pleasant. Quoting was no fuss and they explained everything very well. Installation was great and the team was really friendly and did a great job.
Really satisfied with everything overall.
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Solar & aircon together

I used Adam Solar to install both my air conditioner & solar system.
They communicate well, we’re punctual, friendly & the pricing was very competitive, what more can I say, highly recommended & would be my first port of call for future installations if needed.
Stuart
Adelaide
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Excellent work ethics by everyone

Adam was always available whenever I had questions, even calling me while away on a business trip. The quotation was in depth and thorough and I couldn’t fault the entire process.

The installation team arrived early and did the initial work prior to the panels and inverter delivery half an hour later. I was kept informed during the entire installation process. The guys were friendly, polite and went above and beyond expectations. I needed to have an earth rod raised down my side path prior to concreting early next week and they fixed that problem for me (even though it was not part of the solar installation process). I even had one of the guys look at a cupboard that was out of alignment and proceeded to adjust the hinges for me.
Where else would one get that kind of service?

The inverter was explained to me fully on completion of the installation.

All in all, a pleasant and hassle free installation process.
The entire process took just over half a day and all rubbish was removed.

Big tick Adam and your team. I highly recommend Adam Solar
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Very good customer service!!!

Adam was very professional and friendly the entire process from providing quotes to post installation process. He was very prompt in responding to any question regardless of time and day. He even suggested to check the actual panel and inverter in their warehouse to further assist us to determine which product to choose. Grant was so helpful. The installers, Jim and his team, were highly commendable. Overall we're very happy with the outcome. Show additional information

Professional, flexible and affordable

After many quotes and discussions, Adam Solar provided a great price without compromising on quality of the panels and inverter (which was essentially my brief). The installers were also great - friendly and efficient. The sunny days we have had this winter is evidencing that the system is working very well. Adam provided me great advice with the system where others provided a whole lot of bs - which fortunately I could spot but only after doing extensive research. Show additional information

all round great job

From the first phone call with Adam from 'ADAM SOLAR' to installing the app to monitor my newly installed solar panels was great.

Adam did what he promised and the installers arranged a time that suited us both. The installers (Matt and Sam) turned up on time, were very nice and kept me informed as they went along with their job.

They cleaned up all the packaging etc.. to a point where you wouldn't know that they had even been there. Matt helped me install the app on my phone and showed me the basics. I had contacted a few companies prior to finding ADAM SOLAR and he was by far the best person that I had dealt with in this industry. Price was a bit more than the others but you pay what you get for and I got it.

Mr G at Hawthorn.
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The amount of information on solar quotes was and is amazing - extremely well written to be informative and helpful.

Adam was extremely helpful during the quoting process and kept up that communication during the installation.

There were some challenges presented by our electrical system configuration but Adam's team of electricians persevered and got it all up and running in a few days.

Attentive, responsive, knowledgeable and a great system at the end of it all.

Highly recommended.
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Excellent communication, trustworthy. Referred by many happy friends!

I was referred by good friends who were very happy with their system. Adam Solar was easy to deal with and did not try and oversell to me like another company I was in contact with earlier. Ultimately very happy with the price and quality offered.
Installation went without a hitch. The tradesmen were polite, tidy and punctual.
Adam kept me in the loop every step of the way and that was greatly appreciated.

As my system was only installed I can't speak to the longevity of the system but based on my friends experiences so far there are no issues.
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Made it all very easy

All so easy. Adam and the team made the whole process simple and stress free Show additional information

Really happy.

We got a 5 kW system from Adam Solar 5 years ago, and have been really happy with it. So when we decided to add another 6.6 kW, so went straight back to Adam Solar.
They gave us a really nice price, with prompt service. On installation day the system was installed by lunchtime. Adam rang me that weekend to check that it has went well.
Really happy with our new system.
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Highly recommended

Adam gave me a quote proposal soon after I contacting him via email, along with a detailed report of the solar panels/inverter used, potential savings, and environmental impact. After I accepted the proposal, the installation was scheduled the following week and installation was done in a day. The installers were polite and professional. When the whirlybird and antenna on the roof got in the way of installation, they contacted Adam, and moved them to maximise the number of panels installed.

I would highly recommend Adam Solar to my family and friends.
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Great Service and products.

Good advice, great service. Both Adam and the installation team were very friendly, polite and helpful. Extremely happy with Adam Solar and would not hesitate to recommend them. Show additional information
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Great job

Great communication from start to finish. Installation team very professional, helpful and friendly. Extremely happy with Adam Solar's service and would not hesitate to recommend them. Show additional information
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We just had ADAM SOLAR install a 7.7kw solar panel system for us. From start to finish they were great, organising everything, keeping in touch.on the day of install, the 3 tradies who turned up were very friendly helpful in every way, I even got asked if it was okay if our power could be switched off for a short time (most times it would just be switched off, no asking!!). I can see why ADAM SOLAR are the number 1 solar company, excellent service, I would never have any hesitation recommending them to anybody who would want solar panels installed, thanks ADAM! Show additional information
Great customer service and communication throughout the entire process from quotation to final installation. What also impressed me was the installation team who were very professional and helpful. I would highly recommend Adam Solar. Show additional information
There is a reason Adam Solar is rated as No1 installer in Adelaide.
From the initial enquiry to final stages of installation, Adam and his team proved to be the most cost effective, knowledgeable, polite, efficient, and trustworthy company I’ve ever had the pleasure to deal with. I feel as though Adam personally went out of his way to save me money and treat me like a member of his own family! If I could give Adam and his team a 10 star rating I would do so without hesitation. So if you are considering installing a Solar system in Adelaide any time soon, do yourself a favour and put your trust in Adam Solar. I did and I couldn’t be happier!
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Yes performs well, Fronius invertor and smart meter give great information about solar production and consumption. Show additional information
Adam was very easy to deal with and always happy to answer any questions. He gave us a number of options for our system and was happy to adjust plans to meet our wants and needs. Adam was continually in contact with us throughout the whole process to check on how things were going and whether we had any queries. The price he was able to quote for us was equal to or better than anyone else we contacted. Show additional information
Emailed for a quote and got an answer back the same day - other installers I had to chase. Then just had to wait for the installation - very friendly and heplfull. Show additional information
Adam is easy to talk to, fantastic team of installer, efficient, excellent. Show additional information
The SolarQuotes process provided me with the information to make an informed decision on which sort of system to go with and Adam Solar delivered. Adam was easy to deal with and the installation was straight forward and hassle free. I have no hesitation in recommending Adam Solar. Show additional information
I was extremely pleased with my recent dealings with my Solar Supplier Adam Solar. Once the quote was discussed and accepted, the whole installation process went off without a hitch. Soon after, I was contacted by installers, and after slotting in a date, the rest was a pleasure to experience. Initial preparation of the roof, and the wiring was carried out by professional electrician and assistant. All the solar equipment was delivered and assembled with absolute ease. Once the installion work was completed, i was given an informative briefing of the operation of the system. This briefing and explanation given, was conducted in a simple and easily understood manner. Well done Adam Solar and team. Show additional information
Extremely happy with ADAM SOLAR very professional service from start to finish customer service was excellent very friendly and able to answer any question given in a prompt manner. Highly recommend Adam solar for a quality installation. Was completed on time and finished above expectations. Thankyou! Show additional information
Adam was a pleasure to deal with from the initial enquiry through to installation. We had discussions on 3 or 4 different configurations as I couldn’t decide what I really wanted and Adam was happy to put forward designs and upfront about cost effectiveness rather than just promoting a larger system. Installation was also top notch. Very happy with the result. Show additional information
Easy to get things going.
Everything seemed to go smoothly from beginning to final install.
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A great experience and certainly the company I would recommend to anyone considering getting a solar system in SA. Adam and his team were excellent communicators and took time to understand what our family needed. Instead of selling me the larger system with battery storage that I was interested in, Adam showed how it was not going to be cost effective for our household based on our consumption and the payback for the system and recommended a smaller and cheaper system that he judged would better suit our needs. This company is honest, efficient and made the setup and installation of the system easy. Adam Solar was a pleasure to deal with. Show additional information
Great service from beginning to end, great communication, great value for money, overall fantastic customer service! This is the first experience I have had installing solar and would highly recommend to anyone. Show additional information
Adam was the only person I contacted that knew the meaning of good customer service. He promptly followed up every query I had almost immediately - every time I called or emailed him. (And that was quite a few times!!). Gave us his honest opinions and what was best for our circumstances. Thank you. Show additional information
Came across as though there are alot of cowboys in the solar industry. However Adam solar were just a breeze to work with. Fantastic service, competitive pricing and a delight to work with. Show additional information
The solar system we chose was installed on a brittle terracotta tiled roof. The installation team took care to keep roof damage to a minimum and were extremely professional when communicating with me and gave a detailed explanation of what would happen during installation. They cleaned up after installation and explained how to look at the system to see how it was performing. They were punctual and polite. I highly recommend Adam Solar to anyone who is looking for an installer. Show additional information
Thank you Adam and your team for the seamless installation of my solar system on Friday 22 March Show additional information
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Great service and quality work. Would even reply to emails at midnight when I had questions. Show additional information
Great service, advice and they try really hard with customer satisfaction. Show additional information
I can't fault a single part of the process or installation with Adam Solar, everyone has been so easy to talk to and work with. The whole team has made the process exceptionally easy for me as the customer, and I'm incredibly appreciative of everything they've done to complete this challenging job. I've already been raving about it to my work colleagues and family, and will be passing on the details of this brilliant company to quite a few of them!

I would absolutely recommend Adam Solar and their installation team to anyone, Adam's customer service has been exceptional and he answered every question I had about the process without hesitation. I was able to correspond with him over email during times that suited my schedule, and he always got back to me very quickly with everything I needed to make the right decisions for our installation job.

I am very pleased that they were able to complete the job professionally and efficiently, especially given how challenging it seems to have been for the team with the excessive pitch and height of our townhouse roof!

Also as a sidenote - we got the Enphase Micro Inverters installed on our system, and (as a self-proclaimed statistics fanatic) I absolutely LOVE the monitoring system that they have set up with Enphase for it! It's absolutely exceptional that I can see my usage and production in such detail at any time on the phone app or desktop site.
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A real surprise to know that there are genuine people in this business. There is a lot of choice. I got three quotes and picked the one that wasn’t nessessarily the cheapest alternative but the one who was transparent with what was being supplied together with information which made it an easy choice in the end. I must congratulate Adam and the installation team for making it a pleasure for once to invest in something and get an instant return and I would not hesitate to recommend Adam Solar to friends and family. Show additional information
Not a lot of fuss, pre-paperwork or payment up front. Was installed a day before promised and although the job was physically difficult the team went about it professionally. I noticed they observed appropriate safety precautions and I was pleased with the constant feedback I received about the procedure and problems uncovered, which inevitably occurs with most installs. No issues were show stoppers and in the end everything worked well. Quite apart from other trades I've used, they cleaned up after themselves which is a credit to their work ethic. Show additional information
Adam Solar were very easy to deal with. I did not lift a finger the whole process, everything was done for us. Adam contacted us immediately and discussed options. We have minor shade issues and Adam was the only one who said we did not need micro investors. Every other company was doing the hard sell which meant a more expensive product. Even with the shade we got 50kw on the first day. It was the cheapest quote for the best product. The installers were superb. They arrived on time and worked in extreme heat to get the job done. I do not have one complaint. Highly recommend. Show additional information
Installers arrived on time very clean, tidy and good communicators. Explained system and installed software in computer to keep track of output all in all 99 percenters. Show additional information
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