Adam Solar - Company Review Notice Adam Solar - Company Review Notice
Adam Solar

Adam Solar Reviews

DETAILS
99% 0%
4.9

Based on 601 ratings 1 Review removed

About

A MESSAGE FROM ADAM KARROUM

Adam Solar (Adam Group Services Pty Ltd), Founder and Managing Director

What is most important to us is building a strong client relationship rather than treating the customer as a business transaction, you have my personal assurance that every installation by Adam Solar will be treated as if it were for my own home.

At Adam Solar we are committed to providing you with exceptional customer service, quality workmanship and value for money. We only use premium brands so you will have peace of mind knowing you are backed by not only us, but a well-established and trusted supplier network.

I come from a strong family background, where I was raised to understand the importance of trust, honesty, transparency and loyalty in all relationships, both personal and professional. Everything we do at Adam Solar is based around these four core values.

The culture embedded at Adam Solar is built on positive relationships, both with one another and our customers. Understanding your unique requirements and then tailoring the best solution for you is our goal.

We want to connect with people, rather than just transact. Our customers are the most important part of our business and we will always strive to exceed your expectations.

Adam Karroum

MANAGING DIRECTOR at ADAM SOLAR

Reviewers report paying: $5,577 - $9,700 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Adam Solar Reviews (601)

Show Most Recent reviews from All timeacross Australia

Average Scores

4.8/5

Value for money

4.9/5

Quality of System

4.9/5

Installation

5.0/5

Customer Service

  • 5 star 466
  • 4 star 135
  • 3 star 0
  • 2 star 0
  • 1 star 0

View Timeline

Excellent quality high standard Solar

The whole experience of working with Adam Solar and the crew that fit the solar panels was an easy one. Great communications and customer service throughout.
It’s a difficult roof photograph because of the house architecture, but it blends in beautifully and uses the natural areas of sunlight on the roof which has multi facets.
The placing of everything has been done in a way that it doesn’t distract from the lines of the house yet is functional and practical
We would definitely recommend Adam Solar for friends and family H and G
Show Details

Refreshing to deal with Adam Solar that prioritises customer satisfaction.

We extend our deepest gratitude to Adam Solar, Esther, and their team for the exceptional professionalism and efficiency demonstrated throughout the installation of our solar system.

From the outset, Adam impressed us with his meticulous quoting process, offering clarity and thoroughness at every step. Both Adam and Esther’s dedication to customer care sets a remarkable standard in the industry.

During the installation, we had the privilege of working with a team of diligent individuals who handled the setup of inverters, batteries, and panels with precision and expertise. Each member exhibited outstanding work ethic, professionalism, and courtesy, making the entire process smooth and hassle-free.

Both my husband and I found it incredibly refreshing to deal with a provider that prioritises customer satisfaction above all else. We wholeheartedly endorse Adam Solar to anyone seeking solar solutions without hesitation.
Show Details

Very satisfied customer

I went into this purchase knowing basically nothing about solar. Thanks to Google reviews I was put onto an excellent solar specialist in Adam Solar. My key take-away points that would be helpful to anyone looking to deal with Adam are:
- Great systems - the quote/design system was very clear and explained in great detail what options I was looking at.
- Great reference - we can all see the very high rating on their public reviews, but I came to find out that the previous occupant of the home I was installing solar on deals solar and works for a competitor. His words to me about my choice to go with Adam were in essence, "they're a very reputable and honest company, if they try and upsell you on something I'd suggest taking their advice". Then when looking at my quote he was pleased with the products and recommendations given by Adam.
- Great admin team - Adam and Esther both spent a lot of time explaining things to me and ultimately helping me be prepared for this installation.
Great electricians - the team that came to do the install were all very courteous, professional, and were happy to explain the new system in great detail.
This installation was a significant financial investment, one which I am very thankful had such a positive outcome. I have already recommended Adam Solar to my friends and believe that you will too if you choose to deal with them.

Panel rating: 5/5
Inverter rating: 5/5
Show Details

So far, so good!

Good, clear quote provided, installation done well, communication strong throughout. I wanted a solid budget system put in, and was quoted well for it. Happy so far
Inverter rating: 5/5
Show Details

Excellent service

Adam Solar was highly recommended by my bestfriend who built in 2019. I know when she picks a company to go with, she has done her research. When i contacted Adam from Adam Solar to get a quote, i knew why she picked them for Solar. He was very professional and provided excellent service from the start even until after our solar was installed. Our Solar installation was delayed for 2 years due to building delays and Adam Solar kept in touch the whole way. They helped us get our grant extended and helped us with pricing noting how much materials and labour have increased in the last 2 years. I am so happy I chose them from the start and highly recommend them to anyone looking into geting Solar and battery.
Show Details

An incentive was offered by Adam Solar for this review. Learn more here.

Great service

I have been Adam’s customer for 4 years, recently I need help, and get great service.
Show Details

Goodwe and 5kw Panels pp

Adam's team was everything I could have asked for.....professional, friendly, patient ( necessary with an old guy like me) and helpful in every way. The installation was seamless and very efficient. What's more, communication with Adam and Esther,back at HQ was always very useful and friendly. In short, I have nothing but praise for Adam Solar and have no hesitation in recommending them to all my friends. An absolute pleasure to deal with!
Inverter rating: 5/5
Show Details

Totally recommend

Adam Solar was recommended by a friend, they were professional right from the start, very friendly and easy to deal with. Once installed I had problems with our power provider, their communication was non-existing, it took three weeks longer than it should have and Esther helped me to get my meter changed over. I would strongly recommend Adam Solar for any Solar needs.
Show Details

Adam Solar made solar installation looked easy

Adam attended our property to prepare the quote for us. We were given 2 quotes as requested so we can choose which systems fit our budget. Adam was engaging, well spoken and polite. He was more like a mate than a seller. Adam and his team are very professional and thorough. He and Esther communicate well with us during the whole process and always respond to our queries/emails within 24 hours. As our roof is steep and high, getting the panels installed was no mean feat. His installation team, Myles, Tony & Jye, did a great job especially the neat cabling that they made other past tradies' work looked so unpleasing to the eyes. To top it off, they are also a bunch of very friendly guys! We highly recommend Adam Solar if you are researching to have solar panels installed soon.
Show Details

A great experience from start to finish

A great experience from start to finish.

Adam and his team worked seamlessly to complete our solar job.

From the initial inquiry to job completion they were readily available and kept us in the loop.

We obtained a number of quotes, Adam wasn't pushy about us making a decision and was able to answer any queries about differences between the proposals promptly and clearly. He was available for site visits, online meetings, phone calls and emails and spent time considering the aesthetics as well as the functionality of placement of the conduit, inverters, etc. His follow up, post-installation, to check on our satisfaction is testament to his client commitment.

Our roof needed some work done prior to installation of the solar panels and when these works were delayed, Adam's team was able to reschedule our job to within a couple of weeks of the initial dates so we didn't have to wait too long.

The team installed the panels worked tirelessly and were friendly, efficient and professional.

A truly excellent service.
Show Details

Wonderful experience with an awesome installation!

Extremely happy with our new solar system and the extraordinary level of high customer service we received from the start to finish of the project. Adam and the team displayed the highest level of professionalism that we have probably ever seen in a small business; all our questions were answered promptly and nothing was too much for the team. I would highly recommend them for your next Solar project. Well done Adam Solar, keep up the amazing work!!
Show Details

Highly recommend Adam solar

An outstanding job done by Adam solar. His team were professional and down to earth. The customer experience was amazing. The communication I received throughout the job is something all businesses should aspire to achieve. I’m glad I chose them over other businesses.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Show Details

Great Experience and Great service

From my initial phone call to the installation, my experience has been fantastic. The exceptional communication and explanations helped me understand the process and the installation went so smoothly. The trades people were so friendly and very helpful, and I am so happy I went with Adam Solar. Believe the reviews!!
Show Details

Fantastic experience all around

Adam and the team were great. Easy to talk to, prompt service and a very high standard of workmanship. Adam's attention to detail is outstanding.
Show Details

Great Service

I recently had the pleasure of working with Adam Solar for the installation of a solar system at my home, and I am extremely satisfied with their services. From start to finish, Adam Solar demonstrated a high level of professionalism and provided outstanding service.
Adam was incredibly helpful throughout the entire process and took the time to assess my energy needs and provided valuable guidance on the best solar system for my home. He answered all my questions and ensured I had a clear understanding of how the system would work and its benefits.

When it came to pricing, Adam Solar proved to be highly competitive and provided me with a detailed quote that was transparent and fair. I did some research and compared their prices with other companies in the market, and I found that Adam Solar offered one of the most competitive pricing options without compromising on quality.
The installation itself was carried out flawlessly. The team arrived on time, and their expertise was evident throughout the process. They were efficient, organized, and paid attention to every detail. The installation was completed within the estimated time-frame, and the system was up and running smoothly.

The after-installation support provided by Adam Solar was exceptional. Adam, Esther and Marley went above and beyond to ensure that I was satisfied with the system and that it was functioning optimally. They also promptly addressed any post-installation queries or issues I had, demonstrating their commitment to customer satisfaction.
Overall, my experience with Adam Solar was exceptional. Their helpfulness, professionalism, competitive pricing, and outstanding after-installation support made them a pleasure to deal with.
Show Details

An incentive was offered by Adam Solar for this review. Learn more here.

Adam solar

I recently had a great experience with Adam Solar.

The panel installers were quick, efficient, and incredibly friendly. Although they are not the cheapest option on the market, I was willing to pay a bit more for better quality and I was not disappointed.

The installers arrived on time and were able to complete the installation quickly and with great attention to detail. The backup assistance provided by the company was also incredibly helpful.

It was reassuring to know that Adam, the owner, was always in contact and available to answer my questions. I would highly recommend Adam Solar to anyone looking for a reputable and reliable solar panel installation company.
Show Details

The best guys in solar - Adam solar

I decided to go with Adam because of the reviews I read online. I can now confirm they are all true.
Being an electrician I would not have been the easiest customer. I have seen some poor installations from other companies and I was quite particular about what I wanted!
Adams installers were fantastic. They turned up when they said they would, worked hard, tidyed up and did a really neat job.
I haven't got anything negative to mention at all. I'm really impressed
Adam came out one evening and did the quote on-site, within 2 weeks the job was complete! I'm now making money from the sun, how good is that!!
Thanks Adam
Show Details

Professional installation

When my solar system underperformed, Adam Solar attended and quickly diagnosed that one third of the panels had failed (Adam Solar did not install the old system). They provided a competitive quote (inverter, panels and smart meter) and remained in contact through to installation. The installers were punctual, polite and professional and did an excellent job. The new system is working well and the performance is easily monitored through the smart meter.
Show Details

Best customer service.

I had issue with my solar inverter after three years. I called Adam solar and they fixed my inverter next day without any fuss. Highly recommended. Thank you Adam solar.
Panel rating: 5/5
Inverter rating: 5/5
Show Details

Refreshing experience. I wish more companies were like this.

I am thrilled to share my positive experience with Adam Solar! They recently provided me with a quote and installed my solar panels, and I could not be happier with their service.

From start to finish, Adam Solar was prompt, responsive, and attentive to my needs. They took the time to understand my situation and offered customised solutions that fit my circumstances. Their team was easy to work with, and they made the entire process as smooth and stress-free as possible.

What impressed me most about Adam Solar was their willingness to go above and beyond to ensure my satisfaction. Even after the installation was completed they even offered to do some extra work for me. It was clear that they truly care about their customers and want to ensure that they have a positive experience from start to finish.

Overall, I would highly recommend Adam Solar to anyone looking for a reliable and customer-focused solar panel provider. Their team is knowledgeable, professional, and dedicated to delivering exceptional service. Thank you, Adam Solar, for making my solar panel installation experience such a pleasure!

Inverter rating: 5/5
Show Details

An incentive was offered by Adam Solar for this review. Learn more here.

Great Service and prompt installation

Good quoting process and punctual installation. Great customer service and follow up
Show Details

Professional install of solar

I found Adam Solar to be efficient with quoting the Solar for Candian Panels and Goodwe Inverter. Installation was professional and well-coordinated finished in a timely manner and priced competitively. Very glad that I went with Adam Solar.
Show Details

Quality workmanship with Attention to detail.

Adam was ever patient throughout the process as we researched the best system for us. Top advice provided and once we finally settled on a system and Adam for the instal the team were fast and efficient. The installers took ownership of the process and ensured we were educated on system processes and safety.
Adam Solar was a name referred to us by other installers simply due to the quality of their work and the service they provide. Could not be happier with the system and service.
Thankyou to the whole Adam Solar team from the initial quote, the admin team and the installers. Absolute quality while remaining affordable.
Show Details

Reasonable price for one of the best installers with quality products and excellent service.

I had my 9.3kw system installed five years ago by Adam Solar. Right from the initial design stage through to installation and after sales service my experience with Adam Solar has been first class. Even five years later today I contacted him via the website email because one of my inverters wasn't working and the response was very prompt. Turned out the safety switch had tripped probably from a storm or something. That's the first time anything has gone wrong and it was doing what it was designed to do anyway. Flick the switch and away we go again.

They aren't the cheapest in town but you get what you pay for and to send a message five years later and get prompt free advice is the sort of service that sets them apart from the competition.

Hats off to this company and thank you. I haven't stopped recommending this company since day one and won't be stopping anytime soon.

Inverter rating: 5/5
Show Details

Good customer care

Consistent care and communication throughout the process. On time and completed the job as discussed.
Show Details

Great customer service

Installation was punctual.
Installed panels and upgraded switch board on the same day
Show Details

Fantastic Installer

Adam made the whole process of choosing a solar system very easy. He personally made himself available at any time for any questions I had and always checked to see if everything was proceeding well. I had total faith in the system that was recommended and never felt pressured.

The quote was the best price but it was the confidence I felt in Adam that lead me to choose Adam Solar to fit my system and I only had to wait three weeks for it to go on!

On the day of the installation, the tradesmen turned up right on time and worked very hard to have the system up promptly. We went through where we going to locate the inverter and I was very satisfied. They were an exceptional team and the best I have had to deal with. They were professional, approachable and went out of their way to help me. They went through everything with me including the phone app. for the system.
Esther was also wonderful to deal with and very patient. She rang me during the installation to check that everything was going smoothly and if I had any questions. Later I had a query about my app and she was onto it and rectified the problem immediately. It is these things that make a company exceptional. I have no problem at all in recommending Adam and his company Adam Solar for any solar system
Show Details

Fantastic team and company

Adam is very professional, giving you a informed quote and explaining the process very well. Install process is hassle free, teams are on time and nice to deal with. Highly recommended for anyone need a good solar system to be installed
Show Details

Great Customer service and Clean professional installation.

From the moment I requested a quote Adam called me to discuss options and shortly after I received a very detailed and formal proposal.
The installation team were fantastic, they worked through some poor weather conditions and completed the works to a very high standard.
The communication throughout the whole process was fantastic, very price competitive and just great customer service.

Panel rating: 5/5
Inverter rating: 5/5
Show Details

Good Experience

Adam, Esther and the installation team were all very prompt and considerate when answering queries and was left confident knowing parts used were of high quality and conduit was unobtrusive.

Quote was on the more expensive side compared to some others however as mentioned confident good parts were utilised.
Show Details

Highly Recommend - Solar Made Easy

Adam and his team made choosing a solar system for our new home a breeze.

Adam personally visted our home and took the time to explain the process and worked out a system that suited our needs and budget.

Everything was explained in a manner that was informative without feeling pressured into making a decision.

The day of the install, x4 tradesman arrived at 7:30am and worked well past 6:30pm to install the entire x40 panel system in the one day (as bad weather was forecast for the remaing week)

The tradesman took the extra care to wrap their ladder with a rag to ensure there was no damage to the houses gutters or facias.

They also cleaned up all packaging and mess made during install before taking the time to give me the run down on the inverter shutdown procedure and the use of the "SolarWeb" app.

This was again followed up by adam personally via phone the next day to ensure I was happy with the install and to answer any questions I may of had.

I hold Adam and his team to the highest of regard for their communication, professionalism and quality of service.
Show Details

Customer focused

Adam explained process and assisted in considering all options when quoting without being pushy
Installation went well and installers were polite,cleaned up and explained equipment well.
Adam also called to ensure all was well. overall a positive experience with no issues.
Show Details

Great work

I feel very secure and satisfied about Adam solar because of the professionalism and enthusiasm of the team. Esther also helped me a lot to go through the process. Hope to have chance to go with Adam solar again in the future.
Show Details

Fantastic service, great team

We went with Adam Solar for our new Solar Panels after a very frustrating process 4 month process with another national provider. Adam and Esther were great from the first contact to the time we switched on our Solar Panels.
We chose Adam Solar based purely on the number of 5 star ratings over a long period of time and it was the best decision we made. I am recommending Adam Solar to everyone. Thank you again Adam and Esther.
The price was fair, installation team were prompt, courteous, polite and clean!
Adam and Esther always responded to queries straight away and it was such a smooth process. Adam came by the same day to provide a quote, took the time out of hours to discuss the quote with my husband. Less than 3 weeks later, we had our solar panels installed and switched on.

Panel rating: 5/5
Inverter rating: 5/5
Show Details

An incentive was offered by Adam Solar for this review. Learn more here.

We've been told our system is good quality, its components have long warranties.
We'll have to see how it goes to later report what we think of its value tor money, performance and ongoing quality.
Show Details

Inverter problems and response to that issue

The quote and the installation was polite, punctual, tidy and done with the utmost professonalism, all done to the best in practice of customer service.
Inverter rating: 4/5
Show Details

Excellent post sales customer service!

My 2-year old Fronius inverter failed and the team at Adam Solar especially Esther and Adam were extremely helpful in liaising with the manufacturer for a replacement inverter including installation at no cost to me. Very satisfied with the service rendered and would highly recommend them.
Inverter rating: 4/5
Show Details

Professional easy simple

Had a solar system installed by Adam Solar recently. The whole process was simple and easy. Communication was excellent in responding to questions and queries. The day of the install was handled professionally as the crew make sure you are happy with location of everything. Adam, Esther and the install crew did a really good job and i am happy with the whole process.
Panel rating: 5/5
Inverter rating: 5/5
Show Details

Superb in every aspect

This was the easiest transaction I have ever had dealing with any company.
We wanted to replace a crappy old solar system that was usless. Esther talked me through everything & explained my options.
Adam & Esther are great - the quote was done quickly, Esther followed up everything with me. Such a pleasure to deal with & very helpful.
Our new solar system was in before I knew it.
Highly recommend Adam Solar to anyone wanting to replace or purchase a new system.
Show Details

Professional and friendly.

The team was professional and got me a system that will cover all my household needs. They were prompt and friendly. The little personal touches and even follow up calls and support until the power company did what was needed was great.
Show Details

Great Service and Product

Great experience from a customer point of view. Was quoted on two systems, had the pros and cons of the battery explained in detail, fully installed within weeks and follow up care was significant. Adam and Esther were superstars and I would highly recommend this company to others wanting to go the solar route.
Panel rating: 5/5
Show Details

Great friendly experience installers and Fantastic Product.

Hassle free quoting as the use Google earth to quote for installation.
Installation was done by an excellent team of very polite punctual guys that knew their stuff with great ideas for a beautiful job well done.
Customer service was very professional friendly and always there for any questions, and everything was organized for me I DG isn't have to arrange anything e.g. grind connection Smart meter scissor lift all done by Adam Solar. Installation of my system was Awesome. Thank you to Adam Solar Team.

Panel rating: 5/5
Inverter rating: 5/5
Show Details

Very Professional

Very happy with Adam Solar. Took care of all the communication to organise our meter upgrade. Install team was very professional and hard working. Happy to answer all my questions. Excellent price for a large system. No sales pressure just very happy to provide all the information we needed.
Show Details

Great System!

The flexible sales/quoting process created the system that I wanted and now very happy with the results!
The installers were great! - Very Knowledgable and trustworthy

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Show Details

Great service and professional installation!

Adam and Esther from Adam Solar are very helpful, always answer to our queries promptly. Solar installation process was very fast and seamless, installation team was very professional, punctual and kept the place tidy throughout. Overall, the team at Adam Solar has done a great job, would highly recommend Adam Solar!
Panel rating: 5/5
Inverter rating: 5/5
Show Details

Great fast follow-up- very responsive

Adam came out the same day I emailed, looked at the challenging location and came up with a great installation plan.
18 months later after going well there was suddenly no production. Again Adam attended my property the same day, checked the roof and contacted Fronius. After an inverter update all is working well again.

Panel rating: 5/5
Inverter rating: 5/5
Show Details

12 month review

I'm writing this review after having my solar system in place for 12 months, and having also referred a friend (who has now used Adam twice).

From the beginning Adam and his team were excellent to deal with. The installation was seamless, the crew were polite, tidy and professional. The test was when the inverter failed (just a faulty unit, no reflection on Adam Solar), this is where the 'you get what you pay for' is true. Adam responded immediately, and I had a replacement unit scheduled and installed within 48 hours.

Overall the service and quality have been excellent, and I would recommend anyone looking to install a system to at least give them a call.

As a side note, we went with a larger system and the modelling of usage and savings were also accurate and we had a return of approx $2,700 in the first year.

Panel rating: 5/5
Inverter rating: 4/5
Show Details

Great Company and Staff to deal with!

We have dealt with Adam Solar 3 times in the last 2 years. Always great communications and all trades on time and doing a fine job. We had a problem with the system installation and Adam rectified to 100% with no hesitation. We then upgraded to twice the solar panels and Tesla battery. Installation guys were excellent and all systems working perfectly.

Highly recommend them.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Show Details

Highly recommended solar installer

Great service, very professional. Not the cheapest but we are buying quality.

Installation was done quickly and smoothly. No problems at all and excellent communication throughout.
Show Details

Fantastic service from a local

Very approachable staff from Adam Solar.
All contractors were professional and punctual.
Very responsive to any questions we had and would highly recommend to anyone requiring solar in Adelaide.

Inverter rating: 5/5
Show Details
 To get your quotes, please enter your postcode: