Adam Solar Reviews

Based on 496 ratings Aus Ranking

  • 5 star 367
  • 4 star 129
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.77
  • System Quality
    4.84
  • Customer Service
    4.94
  • Installation
    4.92

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About Adam Solar, Solar Installers

Adam Solar
ABN: 19 159 019 440  ABN active since 01 Jul 2012 | Adam Group Services Pty Ltd
verified
ACN: 159 019 440  ACN active since 18 Jun 2012 | Adam Group Services Pty Ltd
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
SA: BLD 280826 Adam Group Services Pty Ltd 
verified

Reviewers report paying: $3,500 - $11,890 for depending on hardware choice and installation difficulty ( how is this calculated? )

A MESSAGE FROM ADAM KARROUM

Adam Solar (Adam Group Services Pty Ltd), Founder and Managing Director

What is most important to us is building a strong client relationship rather than treating the customer as a business transaction, you have my personal assurance that every installation by Adam Solar will be treated as if it were for my own home.

At Adam Solar we are committed to providing you with exceptional customer service, quality workmanship and value for money. We only use premium brands so you will have peace of mind knowing you are backed by not only us, but a well-established and trusted supplier network.

I come from a strong family background, where I was raised to understand the importance of trust, honesty, transparency and loyalty in all relationships, both personal and professional. Everything we do at Adam Solar is based around these four core values.

The culture embedded at Adam Solar is built on positive relationships, both with one another and our customers. Understanding your unique requirements and then tailoring the best solution for you is our goal.

We want to connect with people, rather than just transact. Our customers are the most important part of our business and we will always strive to exceed your expectations.

Adam Karroum

MANAGING DIRECTOR at ADAM SOLAR

Adam Solar Solar Reviews

Brilliant Service

We had our system installed this week by Adam Solar. Their client service was exceptional. We requested a quote and Adam came to our house the same day. He gave us some different options to consider and the cost of each, in relation to both inverters and solar panels. There was no ‘hard sell’ at all. We were then promptly provided with a clear and informative written proposal. We paid the deposit and the installation date was scheduled immediately. We contacted Adam a few times after paying the deposit with queries about different matters and he responded promptly every time. Adam also arranged the grid connection for us directly with our electricity provider. We were extremely impressed by the fantastic service we received at all times.
The installation team were friendly and polite and they left our home spotless.
It often feels like many things that should be straightforward are a hassle these days, such as dealing with financial institutions, telcos and tradesmen. But Adam made this entire process hassle free and stress free. We could not believe how quick and easy it was. Thank you Adam, Esther and your installation team. You were brilliant.
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High quality Company

One of the few organisations that actually attend the premises to quote.Personal service from Adam is high qualityThe installers did a great job,clearly they have the same ethos as the owner.Can’t recommend them highly enough Show additional information

Great Company

We searched around for Solar installers and thought Adam Solar to be the best. Adam came and gave us the information we were looking for and was very polite and friendly. His workers, Julien and Adam were fantastic. They worked all day non stop and left the premises clean and tidy. I would not hesitate in recommending Adam Solar to anyone looking to install Solar. Show additional information

Fantastic

Adam was very easy to deal with and made the whole process simple and easy to understand. Great work. Keep it up Show additional information

Impressive!!

Needed to replace my Inverter - where do I start? So many Cowboys out there!!

Adam Solar was recommended, did my homework, checked his business out, liked what I read and saw, honest looking chap, committed to his business, great customer service, no hard sells, gives good advice, no bad reviews - he is the guy for me!!

Adam took care of everything, paperwork, etc., kept me informed and kept everything very simple!

If you are looking for anything Solar - don't hesitate, give Adam a call - you won't regret it!!
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Responsive and honest

Adam was highly responsive and came to my place to quote the day after my initial query, with install booked for shortly after - all during a busy period where others need constant prompting to respond, if at all. Nothing seemed too much trouble and it was a pleasure to deal with someone who is open and honest, delivering on time and being flexible to changing needs. Show additional information

Professional installer

I am happy with the whole process that was absolutely efficient with no issue. Adam visited my place once for inspection and given me the quote on that day, which seems a good price considering the quality of the items. It took just one day to install the solar system on the day as it was planned. The installation team was friendly and did a good job including organizing the grid connection. Show additional information

Amazing customer service

The process from beginning to end was impeccable.

Adam was always prompt with answering any questions I had and assisted through his communication with the builder to to ensure I got the install competed before the rebate is reduced at the end of the year.

The installation was tidy and looks great.

The experience was absolutely enjoyable, you won't regret going with Adam Solar.

Thank you! Keep up the great work Adam and team.
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Amazing customer service!

I got five quotes for my solar and did hours and hours of research, mostly on solarquotes.com. I went with the Fronius 5kw inverter with 19 Qcell 350 panels coming to 6.6kw.
Adam wasn't the most expensive and he wasn't much more expensive than a cheaper inverter and panel from another highly recommended installer.
I got my Adam quote in January 2020 but held off until December 2020 when I could pay in cash. Adam honored the original quote and also recommended I upgrade to the 350 instead of the 330 panel as they had just came out for very little extra.
Being Summer I didn't expect it to be installed so quickly but Adam made space with a local installer of his and it was installed before Christmas. I'm very happy with it and it has hit 45kwh in a day several times already.
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Fantastic job

Very happy with whole process from sales to installation. Adam was very friendly and informative . He checked whole process and updated. Installers were fantastic. Very neat and tidy job. Show additional information

Brilliant system, very knowledgeable installer

As we have been stung before by solar companies that offer systems too good to be true and ending up to be a big mistake I went with Adam solar after reading many reviews. He is very knowledgeable, reasonable and will only use quality panels and inverters. You get what you pay for and I didn't mind spending a bit more for quality and workmanship. I'm extremely happy with the system he quoted me and even went beyond to replace a cable 50 meters to the shed so we could have the panels and inverters on the shed roof. That was an extra spend in the quote but I preferred that. Installation was quick and very neat. The guys did a great job. After a few weeks of eyeing the performance of the system I'm glad I didn't spend an extra 10g on a battery as there is no need for one, I can already see ill be getting cheques from AGL thanks again Adam and the team. Very happy with the whole process. Show additional information

Great after sales service

Very happy with Adam Solar, the after sales service was excellent. Our inverter developed a noisy fan we called Adam and they promptly came out and replaced the whole inverter. This is why we chose this company we heard how good their service was. Show additional information

Everything in life should be as easy as this

The whole process was so easy and work that was done on my roof is faultless.
Guys cleaned up everything, explained everything in easiest most simple ways.
Pretty much everything was sorted with electricity provider and power network etc.
Customer service like this is hard to find these days.
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Great service! 10 out of 10!

Adam is a very pleasant person to deal with. He is very helpful and always make you feel and know that you are important. His team who installed the system did a fantastic job. They are very friendly and nice. Adam rang before, during and after the installation made sure everything is running smoothly. I had to reschedule our installation many times due to our internet connection and Adam was very understanding and accommodating to what was needed. Highly recommended! Thank you Adam and your team ???? very happy with the whole process! Show additional information

Recommendation for Adam Solar

Adam Solar installed our panels in December 2020. Their service and attention to detail was excellent and the design of the system was tailored to suit our roof orientation and shading. Adam Solar’s price was comparable with the other suppliers we contacted but we felt their proposal was better engineered to meet our specific needs. The installation team was knowledgeable and efficient, explaining the various components of the system to us. The “Enlighten” app which allows us to monitor the system was also easy to set up and provides a simple overview of how the system is performing.

All in all we are very pleased with our installation and have no hesitation in strongly recommending Adam Solar to any anyone who is seeking a solar power system.
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5-star service from start to finish. Very professional and quick to respond.

I called Adam’s office on a Sat afternoon. He returned my call within 5 min. He came to our house for a site visit on the same evening. Adam was the only representative from the five solar companies I asked for quotes who took the time to visit our house, climb up a ladder and assess our roof for shading and possible installation problems. He gave me two comprehensive quotes the next day!

Adam was very patient and helpful. He answered all our questions clearly and promptly, which gave us a peace of mind. Adam had organised everything and arranged the installation quickly, despite a delay due to the second lockdown.

The installers were first class. They were punctual and explained everything clearly. They were very professional, polite and tidy. They had done a very good job and worked late to get it done.

Thanks so much Adam and the installation team! Would highly recommend Adam Solar.
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Very professional

Adam’s genuine and sincere passion for his solar business and its business ethics was very refreshing. Price for PV system was competitive. Service all the way through from quoting to installation to managing required paperwork was excellent.His team that installed the PV system were great in the way they planned, went about the installation and cleaned up on completion...in my terms, all “legends”. Show additional information

Fantastic

Was very easy and helpful. Informative and supportive. System neat and tidy Show additional information

Great experience

Adam solar provided us a top notch ,hassle free and speedy solar installation ,who could ask for more ,great job all round! Show additional information

Fantastic from initial contact to well after installation.

We contacted Adam via email and he was very quick to respond. He explained everything we needed and price was very competitive with other quotes we had. He was even able to accommodate the date we were hoping to install.
The installers were punctual, explained everything clearly and left the place extremely tidy! I think they even swept up some mess they didn't make.
Customer service has been amazing. Adam had organised everything so there was nothing for us to do except enjoy the savings. Would highly recommend adam solar!
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Adam Solar were great

Adam Solar were great to deal with; can't fault the quality of the work from start to finish. Highly reccommend to anyone wanting to instal solar; thanks Show additional information

Great service!

Great service from Adam and his team, they go all out to accommodate you and are honest about what you need. Thanks a lot guys! Show additional information

Great Customer Service

I decided to get 3 quotes for Solar and was glad that I went with Adam Solar. Adam and his team were extremely professional. The team did a great job on the install working late to get it done. The many 5 star reviews don't lie so if you don't want to deal with cowboys and pushy sales people, get 1 quote and go with Adam. It was one of the best customer service experiences I have ever had in any industry. Show additional information

excellent service

excellent service overall ; quick installation and follow up phone calls were appreciable ; i would certainly recommend him ; Show additional information

5 stars

Adam and the team at Adam Solar have been great to work with. Adam has been very helpful as we've bounced between different size units, batteries etc...ultimately landing on a 16kw unit with no battery. Adam's team took two days to install the panels which was a huge effort and left the roof and house very tidy - all packaging was taken off site when they left. 5 stars.

The team at Adam Solar were very organised, punctual and polite. I cannot fault the customer service, Adam was always available for a chat throughout the entire process.
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Excellent job

Wow great service fast reply arranged installation the guys who installed first class cannot be happier Show additional information

Excellent organisation

We received our all inclusive quote quickly. The work was completed quickly by a team who ensured it was done to a high standard. Grid connection done by the company. I would certainly recommend Adam Solar for all your solar requirements. Show additional information

Very professional job from start to finish

I have already given a brief review but want to add that today, a Government inspector came to inspect the installation.

He is attached to the department of Mines and Energy and sent out to. He k electrical work done.

He was very impressed with the neatness and quality of the job done, Nd couldn't fault anything. He made the comment that all installers are not as good, there are lots of. Cowboys out there.

My installation was done on 9/11/20 and I am very impressed with the results showing on my app on my iPhone which came as part of the job.

Thanks Adam and your team.
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5 Star Operation from beginning to end

Adam Solar are a 5 Star operation. From the first phonecall right through to quoting, installation and post-completion. They took time to consider our site specific needs, explain the technology options available and understand what we wanted out of our solar system. Furthermore, Adam himself was the only representative from the four companies we engaged for quotes that took the time to visit our house, climb up a ladder and assess our roof, its aspect and shading. The installation (11.84kW, 32 Longi panels and a 10kw solar edge inverter) took one day. The contractors used were first class, respectful, exceptionally tidy and like Adam took time to explain the system and its operation to us at the end of a long days work. Look no further than Adam Solar. Show additional information

Great doing business with Adam Solar

After several quotes and confusion over what system was right for me, Adam Solar was a clear standout from the rest.
Adam came out to site check the job, we sat down and covered all aspects of what was required.
All my questions were answered plus more. This made my decision very easy. Work was carried out ahead of schedule by his installers.
These guys were great, friendly, very focused on the task ahead, spent the time to do the job right, worked very hard, was a hot day, very much appreciated guys !!

All the best
Daniel
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Adam Solar 13.1kw 3 Phase system

Adam Solar provided a top rate install and after sales support pricing was competitive given the quality of the system using Canadian Solar panels and Fronius inverter. No dodgy cheap stuff. Show additional information

Positive and Easy Engagement

Informative and knowledgeable engagement throughout.

Adam always responded promptly (usually within a few hours) to all questions and potential installation variations related to repair/replace of our existing solar system.

Install date and time arranged within 24-hours of decision. Excellent.

Installer was friendly, efficient and cleaned up before he left.
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Seamless installation!

With fast and efficient service, all paperwork including grid connection through supplier taken care of, and honest ongoing communication from Adam and his team of installers, the process could not have been easier. Would not hesitate to recommend Adam Solar! Show additional information

Pick Adam Solar

We are really happy with the service and the communication with Adam Solar. They were recomended to us and we are so happy we decided to go with them... we definitely recomend them. Show additional information

Fantastic solar company - Adam Solar

Adam solar has made the whole process much easier than I thought it would be. The original quote was comprehensive but easy to understand. The installation team were very respect and tidy. The follow up has been exceptional. I highly recommend the team at Adam Solar. Show additional information

Punctual, Professional, and Reliable

We had been discussing having solar installed for over a year but was hesitant due to numerous reasons. A friend recommended Adams Solar and after a 5min chat and some basic details forwarded to Adam a straight forward and easy to read quote was supplied outlining all the benefits. From there, the process took just over a month with little effort required at our end and now couldn’t be happier with the install. Thanks so much Adam and team. Show additional information

Fantastic service

Adam handled the whole process from quote to arranging the installation and made everything easy to understand. The quote was given on the same day via email and included all the information needed . The quote was affordable and I was very happy to be dealing with a company that actually takes their customer service seriously. The installation team were friendly and polite and were happy to answer any questions on the day. Would highly recommend Adam Solar and have already done so. Show additional information

Great work, professional and friendly

Adam is a very respectful guy who does everything in his power to do the right thing by you, from calling you at suitable times and reschedules to a time that suits you and usually calls pretty close to that time. The price was very reasonable and I believe Adam provided me with sound advice for what I was looking for. It pays to do alot of your own research before going in to getting quotes in general. It makes the solar companies job easier to help you and provide more personalised information.

There was a small issue with our inverter being delayed by shipping. But Adam was very open and honest about the delays and being in a covid climate it wasn't the end of the world. Adam called us a few days prior to let me know that the inverter may not arrive in time which was great. I would have been annoyed if you rock up to do the work and tell me at the end of the day that you don't have all the parts.

I would recommend Adam to any of my friends and family to provide solar quotes and installation.
It was very pleasant to have trades come to your house and leave the place as they found it without leaving rubbish and there lunch scraps everyone. The installation team were very professional and friendly.

:)
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Solar installation and after sales service

The entire experience of dealing with Adam Solar has been an absolute pleasure. The solar system design and supply was so easy, conducted and installed professionally and on time. Since the installation of the system my power bills have disappeared and i receive rebates from my supplier every month.

From an after sales perspective Adam, from Adam Solar, has been fantastic. I had been receiving a few state codes on my inverter that i was unsure about, so called Adam for help. He was very helpful, explaining the state codes, which were just to do with SAPN voltage levels, and did a complete firmware update of the system, which i should have been doing myself!

Cant fault Adam Solar, would definitely recommend this company to anybody considering the installation of a solar system.
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This is the last Solar review you need to read

If you are reading this, you're probably like me 5 weeks ago. You have made the decision to get solar as it just makes so much financial sense - now you need to find a reputable supplier and installer of solar panels. Let the fun begin!

Everyone says you should get at least 3 quotes - and yes you should. However, your phone probably doesn't stop ringing, your inbox is full and your facebook feed contains nothing else apart from solar adverts. You'll sit through slick sales presentations, get endless follow up calls and probably get confused and wish you never started this journey at all. Hang in there...

One call with Adam at AdamSolar and you will notice the difference. You wont get a sales pitch - you'll actually have a conversation about what you need. Refreshing. Instantly you'll hear the passion that Adam has about all things solar. He knows his stuff. He'll answer all your questions. You'll get a competitive quote. Review it, and if you accept it, you'll get an installation date.

His team then turns up on the day, on time, professional, friendly and ready to do their thing. I left them to do what they do. At the end of the day, they cleaned up and it was like they were never at my house. Couldn't have gone any more smoothly.

Couldn't recommended Adam Solar highly enough!
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Great from start to finish

I was really impressed with the whole process. Adam was fast come out and quote, took time to consider the most cost effective installation approach, assessed the roof thoroughly at quotation time and was keen to find an aesthetic design outcome.
Their fee was very competitive, their installers were polite and professional, and post-installation support has been fast.
Overall, we’ve been very happy with their service and happily recommend them.
Installed system was 6.6kW.
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Excellent company

This was our second time using Adam solar, very reliable and easy to deal with. His installers always clean up afterwards, pricing is very competitive. Show additional information

Great service

Adam delivered all promised and assisted with everything from the start. The electricians were on time, friendly and worked through to complete the job and tidy in one day.
Adam arranged connection, monitoring and extended warranties and followed up to check if there was any issues with the install.
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Fantastic installer excellent installation.

The Installation was completed in the day with no problem at all. Adam was very helpful and the panels and inverter are excellent quality. I wouldn't go with anyone else. Highly recommended. Show additional information

Attention to detail

We have an old and small existing solar system and massive energy bills. Adam Solar was one of the Solar Quotes preferred suppliers we contacted. Our energy usage is mostly at night so a battery system with blackout protection was requested, Adam Solar provided a detailed quote and several options. After accepting the quote an on site inspection revealed a couple of minor issues, with the roof where the panels where to go.
Adam Solar provided contact details for tradies to fix the issues or we could use our own. The installation of the panels and battery went smoothly on the day. The battery side took a bit extra time to commission and monitor its operation.
After several weeks I noticed odd solar generation spikes, Adam Solar followed up and has been in touch with the relevant suppliers to resolve this issue. Adam Solar listen to their customers and follow up which is outstanding customer service. Adam Solar is highly recommended.
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Best Solar Experience

Adam was fantastic from the get go.

I had other quotes but Adam gives you personal service and treats the installation as he was doing it on his own home.

He also follows up to see if everything is going okay.

I highly recommend recommend Adam and his professional team if you want a proper job done.

Thanks Again Adam!
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Fantastic, Value-for-Money Experience with Adam Solar

Adam Solar is brilliant. When I started looking for a solar installer as my house plans were being finalised, I looked up installers in Adelaide and read their reviews. Adam solar was so highly recommended that I immediately made my mind up to make contact

Whereas other installers I had been in touch with were rigid in what they could offer, Adam gave me the option to choose what panels and invertor I wanted and also asked what system size I wanted. He took time to explain to me the various bits and bobs that were important to know. Adam said he was willing to work within my budget.

I got a quote in May 2019 and only had the installation in early Sep 2020 but Adam was happy to maintain the favourable quote in spite of the fact that the STCs had dropped at the start of the new financial year. The installation was smooth and the guys brilliant to deal with. A small mishap resulted in my wall in the hallway being drilled through from the garage where the invertor was being installed but the guys straight away repaired the damage before they left and came back a couple of days later to make sure it was all nice, neat, painted and looking good. I was really happy with that.

Adam also was happy to advise me on non-solar related issues like my aircon and what options were suitable for our house. Looks like Adam is well connected because he also put me in touch with a TV antenna guy who came and did a good job as well.

Pleasant experience dealing with Adam and I will not hesitate to recommend him and will definitely go back when its time to install a solar battery.
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Extraordinary and professional experience - Don't look any further

Overall a fantastic experience. From the sales and quoting process, to the install and handover. It could not have gone smoother.

Adam and his team are fantastic. At no point did I feel like another job.

The quoting process and online tools he used made it very easy to engage and be confident i was getting a fantastic deal. He helped answer questions at any time, even engaging out of hours or on the weekend.

Adam organised everything - right down to visiting site when the install was in progress. There was nothing that i needed to do.

The installation team were fantastic and didn't bother me at all. They looked after themselves and kept everything neat and tidy.

Don't bother getting overwhelmed with scrolling past, i had no regrets with Adam other than not signing up earlier. Absolutely awesome experience.
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Excellent service!

After extensive reviews and canvasing of other solar companies, Adam set himself apart by personally tailoring a high quality system fit for my family’s home and ongoing needs. It’s the personal touch from the owner of the company that we really appreciated.

Everything went quick and smoothly. From the initial quote, on-site inspection, installation, right through to post installation and ongoing service (often the most important!), Adam and his boys were there for all stages. Even when there were minor setbacks (i.e. shed roof repair to solar ready standards), Adam’s team were able to deal with the issue and still able to deliver on full installation, within the same day service.

Overall, very impressed with Adam’s services.
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5 stars - really happy

Excellent experience start to finish. From the first phone call, felt Adam was upfront and honest about what he recommended and thought would be best for us. They have taken car of everything and the price was really good too.
Extremely professional service, installed the system quickly and without incident. Couldn't be happier
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