Adam Solar Reviews

Based on 332 ratings Aus Ranking

  • 5 star 210
  • 4 star 122
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.67
  • System Quality
    4.77
  • Customer Service
    4.91
  • Installation
    4.88

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About Adam Solar, Solar Installers

Adam Solar
Platinum Partner
Adam Solar is a SolarQuotes Client (what does this mean?)

A MESSAGE FROM ADAM KARROUM

Adam Solar (Adam Group Services Pty Ltd), Founder and Managing Director

What is most important to us is building a strong client relationship rather than treating the customer as a business transaction, you have my personal assurance that every installation by Adam Solar will be treated as if it were for my own home.

At Adam Solar we are committed to providing you with exceptional customer service, quality workmanship and value for money. We only use premium brands so you will have peace of mind knowing you are backed by not only us, but a well-established and trusted supplier network.

I come from a strong family background, where I was raised to understand the importance of trust, honesty, transparency and loyalty in all relationships, both personal and professional. Everything we do at Adam Solar is based around these four core values.

The culture embedded at Adam Solar is built on positive relationships, both with one another and our customers. Understanding your unique requirements and then tailoring the best solution for you is our goal.

We want to connect with people, rather than just transact. Our customers are the most important part of our business and we will always strive to exceed your expectations.

More about Adam Solar via this video:

Adam Karroum

MANAGING DIRECTOR at ADAM SOLAR

Adam Solar Solar Reviews

Sharp price, great quality and excellent service.

Of the 3 companies I approached I decided on Adam Solar. My decision was based on Adam's excellent communication and offering a good mix of quality components at very competitive pricing. Adam responded quickly to my initial enquiry and all follow up questions. The installation of the 6kW Fronius inverter (inc. smart meter) and 22 x JA Solar panels spread over east and west facing roof was trouble free. The installers arrived on-time, were polite with good communication. The site was left clean with broken tiles replaced. Adam called me during the day of installation to check if I was happy with progress and the next day to check I was happy with installation. Based on my experience I would use Adam Solar again and have no hesitation in recommending Adam Solar to others. The products installed are performing well. The east and west spread of panels really helps produce a more usable spread of power through the day than what I have experienced before with north facing panels. Show additional information

Fantastic installation and great service

It was a fairly extensive process of gathering information and comparing quotes. My criteria was it had to be South Australian based and owned as well as have great reviews from other purchasers. Adam Solar met all my criteria and did a great job. They suggested JA Solar panels and after doing some research I was impressed with the specs and went with those. They also recommended a more appropriate site for the installation which would give me the most bang for my dollar, I would definitely recommend them, whilst they may not be the cheapest, they offer good value systems that will last for 20 years plus and they back their work!! Show additional information

Excellent service, Adam was fantastic and beat our most competitive quote.

Adam Solar himself took our calls/queries immediately and arranged everything for us.

From initial contact, quoting, approving and installation, the full process was completed within 12 days.

Adam was straight up, answered all of our questions and handled all the paperwork so all we have to do is talk with our energy supplier.

True to his word, Adam's team of installers were very professional. They were very polite, explained the system afterwards, cleaned up, replaced fence sheets removed during the install and even looked out for our dog who tried to escape. The team told us what was happening during the process and took photos for us afterwards.

Highly recommend ADAM SOLAR!
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Five stars is not enough

Five Stars is not enough. Dealing with Adam Solar had me floating among the stars in the Milky Way!!!!!

Right from the start I was met with courtesy, absolute professionalism and great efficiency. I was looking for a quality job, using top quality products all at a good price and I wasn't disappointed. The weather was kind - the installers arrived bang on time bringing a lovely happy atmosphere with them. They worked solidly taking care with everything they did. I was 'kept in the loop' at all times. My convenience was well considered and everything fell into place in a timely way.

By the time the job was completed I was so impressed I will be singing their praises to all and sundry.

I have already said a million thanks to Adam Solar and I say again THANK YOU to all the gentleman involved.
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Solar install

Great service from start to finish and system fully installed in less than 2 weeks, Adam was very professional in his detail and quoting, his Installers where first rate and did a beautiful job with the install, so neat and tidy and hard working, would definitely recommend this company without hesitation and I know the after sales service is first rate because i have dealt with Adam solving a warranty issue on behalf of elderly friends 18 months ago, so the choice was easy for me so i'm sure he is committed to his customers and his business for the long haul.

Regards Ian
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Fantastic installer!

The quoting process was really quick and this was also done on a weekend. Spoke to Adam and 10 mins later received a quote from him, very impressive! The best thing about the process was how the system was tailored for my home with Adam making the recommendations based on my usage.

Marco and Jake were the installers, they were great to deal with. After they they finished installing the solar they cleaned up any mess that was made during the installation. Their workmanship was fantastic!
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Great Job!

I am writing this on my Mother's behalf.....Adam Solar was recommended to me by my grandson. I am very happy with them from start to finish. They arrived at my home the time they promised, which i greatly appreciated. Professional job all the way. Would recommend them highly. Show additional information

Efficient from the start

From the minute I contacted Adam he was very informative. He asked the right questions & clearly advised the process. Show additional information

Fantastic Company.

Adam was very helpful from start to finish! The Installers were Great, and did a Professional Job. Highly recommend this Company! AAA+++ Show additional information

Excellent service

Installation went very well, with the team keeping us well informed of all aspects throughout. Quick and efficient, no mess was left afterwards. Show additional information

Beautiful installation

The sales process was very fast and easy. The installation went very well and very fast. In total I am very happy. Thanks Adam. Show additional information

Very professional and very happy

Adam was the ultimate professional from the first phone call and right to the end of the installation. Adam asked me what I was looking for and gave me different options that I requested for me to consider. Some more phone calls, further explaining the technology and the pros and cons of each solution, and it did not take long to get to the best option for me, my house, payback time and my budget.

From then on I was kept informed, prior to each stage of the process, up to and including the installation. This included valuable assistance with the paperwork for SA Power Networks and the energy supplier.

The installation was over three efforts. One day was too dangerous to install the panels due to gale force winds, another day it was raining and the colour-bond roof was too slippery to install the panels and today the panels were installed the and final electrical work was completed. (18/7/219) Once again, I was kept informed of progress and the dialogue with the installers was first class.

I cannot speak highly enough of Marco and his team of installers. Courteous, friendly, very careful with my property and cleaned up after themselves. I had read about this before with reviews, and it is true. Marco also assisted with the installation of the Solar web phone app. Well done team.

All that needs to happen now is for SA Power Networks to install the smart meter and I will be able to use the solar panels.

All up, a great experience from a team that know their product and the industry very well. I would have no hesitation in recommending them to any genuine people requiring solar panels.
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Excellent experience throughout

Adam was very helpful and informative throughout the process. He wasn't pushy and didn't denigrate other providers. He always returned calls the same day, even if well into the evening. He was very accommodating when we requested the installation date be pushed back on a couple of occasions. Installation went smoothly, tradespeople were neat and tidy. Design for panels is is very discreet and barely visible from the street. Too early to tell how close the actual savings will match up with the estimates (especially with the gloomy, wet weather). Show additional information

Professional installation

The communication process throughout sales and quotation was excellent. The instal team did a great job as well as keeping me up todate . The whole process from start to finish was stress free from my perspective . Even the grid connection has been organized by Adam Solar . A friend put me on to Adam Solar saying they were very good and from my experience my friend was 100% correct thankyou Adam Show additional information

Excellent professional Service and Installation

Adam provided excellent information and promptly answered any questions in a friendly manner.
The installer team provided the same level of service under difficult conditions, a job very well done all up.
Thank you Guys.
All high quality parts and system monitoring.
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awesome installer great communication

Adams sales/quoting process was very to the point & friendly also very accomodating when discussing the layout of the panels & what was available to us. The installation crew were very friendly efficient & informative on every step of the installation, they were very polite & punctual. The crew also showed us the app that we would be using & even set it up for us. Adam himself was very helpful with all of my questions (& there were lots :) ). overall i would reccomend others to use Adam solar for their solar installations. Thankyou Adam we are so glad that we chose to go with you. Show additional information

Well done, Thank you

very quick process from 1st contact to installation, even fixed the gate hinge while working next to the distribution board. Show additional information

Exceptional Service

Exceptional service from 1st contact, to installation and after sale service. Highly recommend Adam Solar Show additional information

Great Installer

It was very smooth process. Adam was very clear in the quote and installation went very well. I am now waiting for AGL to install smart meter. Show additional information

Review removed at the request of the reviewer

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Good value excellent service

Adam from Adam solar was great to deal with through the whole process of buying a large system (13.5kW). His advice was helpful, his quote reasonable, his installers highly competent and his after-installation care excellent. Thoroughly recommended. Show additional information

Excellent customer service and very knowledgeable

From quote to install was very pleasant. Quoting was no fuss and they explained everything very well. Installation was great and the team was really friendly and did a great job.
Really satisfied with everything overall.
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Solar & aircon together

I used Adam Solar to install both my air conditioner & solar system.
They communicate well, we’re punctual, friendly & the pricing was very competitive, what more can I say, highly recommended & would be my first port of call for future installations if needed.
Stuart
Adelaide
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Excellent work ethics by everyone

Adam was always available whenever I had questions, even calling me while away on a business trip. The quotation was in depth and thorough and I couldn’t fault the entire process.

The installation team arrived early and did the initial work prior to the panels and inverter delivery half an hour later. I was kept informed during the entire installation process. The guys were friendly, polite and went above and beyond expectations. I needed to have an earth rod raised down my side path prior to concreting early next week and they fixed that problem for me (even though it was not part of the solar installation process). I even had one of the guys look at a cupboard that was out of alignment and proceeded to adjust the hinges for me.
Where else would one get that kind of service?

The inverter was explained to me fully on completion of the installation.

All in all, a pleasant and hassle free installation process.
The entire process took just over half a day and all rubbish was removed.

Big tick Adam and your team. I highly recommend Adam Solar
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Very good customer service!!!

Adam was very professional and friendly the entire process from providing quotes to post installation process. He was very prompt in responding to any question regardless of time and day. He even suggested to check the actual panel and inverter in their warehouse to further assist us to determine which product to choose. Grant was so helpful. The installers, Jim and his team, were highly commendable. Overall we're very happy with the outcome. Show additional information

Professional, flexible and affordable

After many quotes and discussions, Adam Solar provided a great price without compromising on quality of the panels and inverter (which was essentially my brief). The installers were also great - friendly and efficient. The sunny days we have had this winter is evidencing that the system is working very well. Adam provided me great advice with the system where others provided a whole lot of bs - which fortunately I could spot but only after doing extensive research. Show additional information

all round great job

From the first phone call with Adam from 'ADAM SOLAR' to installing the app to monitor my newly installed solar panels was great.

Adam did what he promised and the installers arranged a time that suited us both. The installers (Matt and Sam) turned up on time, were very nice and kept me informed as they went along with their job.

They cleaned up all the packaging etc.. to a point where you wouldn't know that they had even been there. Matt helped me install the app on my phone and showed me the basics. I had contacted a few companies prior to finding ADAM SOLAR and he was by far the best person that I had dealt with in this industry. Price was a bit more than the others but you pay what you get for and I got it.

Mr G at Hawthorn.
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The amount of information on solar quotes was and is amazing - extremely well written to be informative and helpful.

Adam was extremely helpful during the quoting process and kept up that communication during the installation.

There were some challenges presented by our electrical system configuration but Adam's team of electricians persevered and got it all up and running in a few days.

Attentive, responsive, knowledgeable and a great system at the end of it all.

Highly recommended.
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Excellent communication, trustworthy. Referred by many happy friends!

I was referred by good friends who were very happy with their system. Adam Solar was easy to deal with and did not try and oversell to me like another company I was in contact with earlier. Ultimately very happy with the price and quality offered.
Installation went without a hitch. The tradesmen were polite, tidy and punctual.
Adam kept me in the loop every step of the way and that was greatly appreciated.

As my system was only installed I can't speak to the longevity of the system but based on my friends experiences so far there are no issues.
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Made it all very easy

All so easy. Adam and the team made the whole process simple and stress free Show additional information

Really happy.

We got a 5 kW system from Adam Solar 5 years ago, and have been really happy with it. So when we decided to add another 6.6 kW, so went straight back to Adam Solar.
They gave us a really nice price, with prompt service. On installation day the system was installed by lunchtime. Adam rang me that weekend to check that it has went well.
Really happy with our new system.
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Highly recommended

Adam gave me a quote proposal soon after I contacting him via email, along with a detailed report of the solar panels/inverter used, potential savings, and environmental impact. After I accepted the proposal, the installation was scheduled the following week and installation was done in a day. The installers were polite and professional. When the whirlybird and antenna on the roof got in the way of installation, they contacted Adam, and moved them to maximise the number of panels installed.

I would highly recommend Adam Solar to my family and friends.
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Great Service and products.

Good advice, great service. Both Adam and the installation team were very friendly, polite and helpful. Extremely happy with Adam Solar and would not hesitate to recommend them. Show additional information
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Great job

Great communication from start to finish. Installation team very professional, helpful and friendly. Extremely happy with Adam Solar's service and would not hesitate to recommend them. Show additional information
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We just had ADAM SOLAR install a 7.7kw solar panel system for us. From start to finish they were great, organising everything, keeping in touch.on the day of install, the 3 tradies who turned up were very friendly helpful in every way, I even got asked if it was okay if our power could be switched off for a short time (most times it would just be switched off, no asking!!). I can see why ADAM SOLAR are the number 1 solar company, excellent service, I would never have any hesitation recommending them to anybody who would want solar panels installed, thanks ADAM! Show additional information
Great customer service and communication throughout the entire process from quotation to final installation. What also impressed me was the installation team who were very professional and helpful. I would highly recommend Adam Solar. Show additional information
There is a reason Adam Solar is rated as No1 installer in Adelaide.
From the initial enquiry to final stages of installation, Adam and his team proved to be the most cost effective, knowledgeable, polite, efficient, and trustworthy company I’ve ever had the pleasure to deal with. I feel as though Adam personally went out of his way to save me money and treat me like a member of his own family! If I could give Adam and his team a 10 star rating I would do so without hesitation. So if you are considering installing a Solar system in Adelaide any time soon, do yourself a favour and put your trust in Adam Solar. I did and I couldn’t be happier!
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Yes performs well, Fronius invertor and smart meter give great information about solar production and consumption. Show additional information
Adam was very easy to deal with and always happy to answer any questions. He gave us a number of options for our system and was happy to adjust plans to meet our wants and needs. Adam was continually in contact with us throughout the whole process to check on how things were going and whether we had any queries. The price he was able to quote for us was equal to or better than anyone else we contacted. Show additional information
Emailed for a quote and got an answer back the same day - other installers I had to chase. Then just had to wait for the installation - very friendly and heplfull. Show additional information
Adam is easy to talk to, fantastic team of installer, efficient, excellent. Show additional information
The SolarQuotes process provided me with the information to make an informed decision on which sort of system to go with and Adam Solar delivered. Adam was easy to deal with and the installation was straight forward and hassle free. I have no hesitation in recommending Adam Solar. Show additional information
I was extremely pleased with my recent dealings with my Solar Supplier Adam Solar. Once the quote was discussed and accepted, the whole installation process went off without a hitch. Soon after, I was contacted by installers, and after slotting in a date, the rest was a pleasure to experience. Initial preparation of the roof, and the wiring was carried out by professional electrician and assistant. All the solar equipment was delivered and assembled with absolute ease. Once the installion work was completed, i was given an informative briefing of the operation of the system. This briefing and explanation given, was conducted in a simple and easily understood manner. Well done Adam Solar and team. Show additional information
Extremely happy with ADAM SOLAR very professional service from start to finish customer service was excellent very friendly and able to answer any question given in a prompt manner. Highly recommend Adam solar for a quality installation. Was completed on time and finished above expectations. Thankyou! Show additional information
Adam was a pleasure to deal with from the initial enquiry through to installation. We had discussions on 3 or 4 different configurations as I couldn’t decide what I really wanted and Adam was happy to put forward designs and upfront about cost effectiveness rather than just promoting a larger system. Installation was also top notch. Very happy with the result. Show additional information
Easy to get things going.
Everything seemed to go smoothly from beginning to final install.
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A great experience and certainly the company I would recommend to anyone considering getting a solar system in SA. Adam and his team were excellent communicators and took time to understand what our family needed. Instead of selling me the larger system with battery storage that I was interested in, Adam showed how it was not going to be cost effective for our household based on our consumption and the payback for the system and recommended a smaller and cheaper system that he judged would better suit our needs. This company is honest, efficient and made the setup and installation of the system easy. Adam Solar was a pleasure to deal with. Show additional information
Great service from beginning to end, great communication, great value for money, overall fantastic customer service! This is the first experience I have had installing solar and would highly recommend to anyone. Show additional information
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