GT Solar Reviews

Based on 82 ratings Aus Ranking

  • 5 star 65
  • 4 star 17
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.95
  • System Quality
    4.89
  • Customer Service
    4.95
  • Installation
    4.88

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About GT Solar, Solar Installers

GT Solar

Reviewers report paying: $1,038 - $6,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Established in 2010, GT SOLAR specialises in the design and installation of grid-connected solar systems for residential and commercial properties across the states. We supply and install a comprehensive range of Clean Energy Council (CEC) approved products, creating custom systems that are designed to meet the specific needs of individual customers.

GT Solar Solar Reviews

Excellent customer service

Jack’s has got a excellent customer service and communication skill! He answered all my questions promptly and nothing is too much trouble for him. I will strongly recommend his service. Show additional information

Neat and friendly

I am very fussy and particular and GTsolar took that on board.
The solar panels are visible from the road and had to look good and they are.
The inverter was beautifully installed, very neat.
Overall a pleasant experience with GT solar,
Thanks Meltan with your guidence.
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Great customer service

Quality product & installation at a competitive price provided by GT team. Jack provided a great customer service from pre-sales through to installation and post-installation with responsive & professional advice & follow up over the phone and multiple site visits. Show additional information

Excellent clientele service before and after sales

Highly recommended. Got referred by a friend due to an extra ordinary customer care by GT Solar Sales Specialist-Mel Tan. 101% satisfaction from start to finish stages of the product installation. Comprehensive iinormation provided prior to signing the contract. Mel Tan will make the technical facts easy to understand to typical homeowners. GT Solar team made it easy for us to acquire solar panels system. They made itt all possible down from the paperwork to convert our current electricity plan to solar meter replacement, installation and grid connection, and up to monitoring the energy production thought the app.

The installetes came on time as agreed and had a pleasant conversation with them.

Done and dusted in a blink of an eye. Good job Mel Tan!
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Highly recommended.

We recently had our system put in with GT solar and Kuya Mel Tan here in Murray Bridge.
From the start, all the travels, explanation, process and installation, kuya Mel was very hands on and very patient with us. Thank you so much Kuya for taking time explaining everything to us and given a perfect deal which suits our needs and budget!
We highly recommend GT SOLAR company and Kuya Mel for anyone looking to install Solar! God Bless.
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GT Solar

From start to finish of the quoting and payment process Jack was always keeping in touch and was always informative and available to answer any questions. The installers were on time and finished the installation with professionalism and we're polite and courteous. Everything from grid connection to installation was all organized nothing left to the customer to do. Show additional information

Excellent

It was a great customer service by Meltan talked about all things i needed to know despite my first solar panel installed, I recommend him to my friends Show additional information

Not too pushy, friendly, good advice, good service and follow up.

Excellent
Polite, tidy and punctual
Customer service good. Waiting for Origin to install smart metre then Jack will come back to show me how to use the app.
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Great job.

The boys done a great job on the install and jack has been very helpful through the whole process. Show additional information

Fantastic installer, beautiful

I am verry happy about my solar
Ibouth from GT solar. Mel Tan explain clearly about quoting process.
The instalalation is verry professional and the custumer service helping me to organise the grid connection.
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Fantastic installer

I am happy with the solar panel and the deal I got from GT SOLAR.
Mr. Mel Tan is very polite and friendly.
I will highly recommend him to my friend's and my co workers.
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Awesome installer and service from Mel Tan

Mel Tan took our needs with heart from start to finish of the process. Mel is very knowledgeable of the process and willingly shared his wisdom to all (even non customers) as he’s really passionate about helping influence the world in a positive way. He sold us very good product to which we are highly satisfied. Show additional information

Timely communication and value for money

We were given many options to come up with a good decision. Mel Tan was responsive to our inquiries and made sure he's present even after installation. He was very accommodating to our requests and after-sales inquiries. Show additional information

Fantastic installer

Fantastic installer. Jack is nice. He solved the problem is quick. Show additional information

Perfect customer service

My sales representative is Jack, he fully helped me from selecting the solar panels and inverter till the grid connection.
Super kind person, thanks bruiz.
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Excellent Job

Smooth communication for enquire stage, installation was quick, clean and efficient. Highly recommend this company. Show additional information

Great Salesmanship

Really happy with the process from Jack coming out quoting me right through to installation and contact after being installed. Jack was fantastic at going through products and quick replies to any questions I had. Really happy with customer service and the product I received 100% highly recommend this company to family and friends. Thank you for your service Show additional information

Happy Customer

The sales person was amazing excellent customer service. The installation went very well with the gentlemen being punctual, polite and leaving everything very tidy. Show additional information

Extremely helpful

Right from the start Jack was there to help any questions I needed answering he was just a text or phone call away. Whole process went smoothly and Jack’s after installation service was awesome. Show additional information

Superb customer service from jack

Just recently had our 6.6kw system fitted by gt solar and I’m very happy with our results. I chose gt after speaking with jack who was very knowledgeable and professional who didn’t call me every day to see if I’d decided what to do! The whole process was pretty smooth and so far so good! Long may the sunshine continue! Show additional information

Good system. Good service. Strongly recommend

GT solar was recommended by friend. Jack came and did the initial talk. He went through electricity bill with us. Made suggestions on size of system and brands of panels and inverters. Answered our questions.
Good system. good customer service.
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Efficient

Skillful and neat installation. Great customer service. Very approachable sales staff. Prompt reply to queries. Show additional information

Value option for solar, Beautifully installed

Just have my solar system installed three weeks ago from GT Solar. It was a fantastic experience. I am a very happy customer Show additional information

Very competitive price, great service.

Jack and his team provided us a quick and professional service. The overall cost is also a lot cheaper than other companies. Highly recommended. Show additional information

Great installers and professional customer service

Very good teamwork. All the staffs are polite and professional. Show additional information

Great customer service

I highly recommend GT solar because they have great customer service. Sophia was very pleasant and easy to deal with, questions were answered promptly.
The installation team was nice and friendly. They have done a professional job. Couldn’t be happier with the whole process.
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Great customer service and great trades men!

Would be happy to recommend this company to my friends. Jack is really helpful and very informative through the whole process. The installers arrived on time and they were very professional on what they do, left the area clean and tidy. Show additional information

Highly recommended company to deal with!

Get a competitive price from Jack and explained the difference between brands. And installation team are very professional too. Help me download the app from my phone. After that Jack called back to get follow up. Every step goes quick and smooth. Show additional information

Great customer support

Jack did not hesitate to come on a public holiday for the initial quote. He gave detailed information on the best suitable system. We had other quotes but selected GT Solar because they are locally based and their customer support and services is commendable. Process is seamless including installation and Jack would sometimes check in if everything is running smoothly. Highly recommend to anyone thinking to go solar. Show additional information

Very good job

The process goes well
The team is professional and provides a high-quality service.
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Pleasant and satisfactory service

Professional services from the very start. All questions answered, and took you step by step made it very easy for me. Procedure handling is very rapid and installation is no problems at all. Show additional information

Fantastic installer.

Very fast to install only one week after contract. The service is professional. Highly recommend. Show additional information

Great job from GT-Solar

Jack was very nice and helpful - explained everything thoroughly.

We are very pleased to get the Solar Panels and Inverter installed and see it working perfectly. The service is also quite customized. He did satisfy me for my extra request to use bigger size DC cable than standard with reasonable extra cost. I know some other Solar companies just simply refused me.

We were very pleased with the efficient manner in which three guys carried out the installation. (Sorry for forgetting their names)

We are very happy so far - invert runs well and generate electricity as expected. Well done Jack!
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Excellent job

The job they have done for us was nice and neat, and great customer service Show additional information

Fantastic customer service. Will recommend to friends

Initially this company was recommeded by my neighbour because we have just moved in & found our electricity bill was extremely high.
Then I called Gavin - the sales manager of this company. He agreed to pay us a visit.
A very polite young man who taught us a lot abot solar.
He offered some valuable suggestions and even provided a forecasting report for the system designed.
However, my wife is a very cautious person and she suggested to search more in the market. Thus we digged a lot.
After comparing dozens of quotes, we found GT still could be the best option:
1. The price is fair. 2. Office in CT and local warehouse in Adelaide means we have no need to worry about future warranty issues. 3. Their customer service is fantastic - all the paperworks were done by them.
So we back to Gavin and the whole installation was very successful.
Now, we are almost eliminating bill payment.
Just briefly sharing our experience. Hope will help anyone who wants to buy solar.
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Fantastic installer.

They explained everything clearly beforehand. The installation was professional and met our own requirements as our roof is tricky. Highly recommended! Show additional information
Good service and good product. they help organise the grid connection after the install. Show additional information

Professional and responsible

Jack is very professional and knowledgeable. I got a few quotes but Jack explained the most detailed info and always responds in a timely manner. Installation was efficient and neat. After installation, Jack has still been very easy to communicate with. Any little thing, I know I will get a response from him and he will deal with it. Can’t expect more from this team. Show additional information

Beautiful installation. Great service.

Jack provideded plenty product information and helped design the system. The install team was professional and did a tidy work. Their services are always on time and excellent. Show additional information

Great information from Jack, pre and post instalation, with installer team doing a good tidy job. Every thing done in a very timely manner.

Very easy process, with all question answered quickly and installer team working efficiently. Show additional information

Job well done

GT solar did a great job with my solar install,

The salesman Jack provided great customer service before & after installation,

I would recommend them to anyone.
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Excellence on every level

Respectful, patient, responsive from the point of sale discussions through to after installation service. They have not wavered in timely and quality attention and care. Jack was flexible with his availability and very responsive, before and after sales and installation. Installers were equally respectful and helpful. We confidently recommend GT Solar for your solar needs - you will not be disappointed. Show additional information

Highly recomend

Great install and follow up service. Very professional and great communication.
Many thanks
Tom, Prospect.
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Great value for money

Jack from GT solar helped us throughout this solar process. He guided us with the solar system that most fitted our budget and value for money. He also recommended the best solar plan for us with the best solar rebates. Installation was great and the installer was very polite, tidy and helpful. He even helped us to secure our air conditioning unit with a few screws when he found out it wasnt screwed in place.
Amazing after sale customer service to ensure we connected to the grid with no problems. Great work, GT Solar.
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Fantastic sales and support service from Jack Yang and the installers

Jack explained the sales and quoting process, came over to the house even on a public holiday. He answered all our questions and provided great advice. The installation was seamless and was explained in detailed. Show additional information

Great after sales support!

Jack is so helpful and patient explain from how it works to how much it cost. Great after-sales support from JACK help me get my meter and account ready! Definitely recommend getting solar setup by JACK! Show additional information

Fantastic installer! Great customer service after installation.

Fair price
Efficient installation
Friendly service
Jack is always very helpful when we have questions or problems after installation.
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Good installation good custom service

Good installation good custom service good performance
thank you thank you
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Fantastic Job

Very good customer service and efficient and effective installation. Thanks. Show additional information

Prompt, personal and professional

Very pleased with the prompt, personal and professional customer service provided and with the attention to detail in answering our queries and concerns. The solar system is yet to prove itself over the long term but as a newly installed system, appears to be working very effectively and efficiently. Very happy with GT solar, especially Jack and the installation team. Show additional information
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