Sunwise Energy Reviews
4.4
Leave a review Based on 52 reviews
- 5 star 8
- 4 star 42
- 3 star 2
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.19
- System Quality 4.33
- Customer Service 4.39
- Installation 4.60
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About Sunwise Energy, Solar Installers
Locally owned and staffed by dedicated trained professionals.
Sunwise are proud members of the Clean Energy Council and have installed In excess of 10 Mega Watts of Solar Power throughout WA.
We offer solutions in all aspects of design, installation and service using only quality suppliers.
Sunwise Energy Solar Reviews
We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
I was glad to have your knowledge and feedback on supplying of installer quotes
Thanks again Ron Show additional information
Thanks again Ron Show additional information
Appreciated the directions given by you.
Rang names supplied plus others to determine best " äll round" deal. Very happy with result Show additional information
Rang names supplied plus others to determine best " äll round" deal. Very happy with result Show additional information
No. But i will say they were honest toward a professional level of service to maintain excellence quality in time and progress making sure i was happy from start to finish.
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Installation will be next week (8th)
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System is actually 2.5kw and price was just over $3000.
System installed on 20 December - the company shortcut the estimated waiting time from quote, kept in touch and generally performed very well.
Thanks for your introduction Show additional information
System installed on 20 December - the company shortcut the estimated waiting time from quote, kept in touch and generally performed very well.
Thanks for your introduction Show additional information
Good quote via email. No upselling. Good technichal advice from the electrical engineer. Paperwork completed smoothly. Installed on time by two very professional guys. System now cranking out 40-45 units a sunny day.... Exelent work guys, and one girl at Sunwise.
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After assessing and receiving quotes from 5 suppliers we went ahead with Sunwise Bunbury and are extremely happy with our purchase.
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The company from Perth did not attend house they simply gave me a quote over the phone. They also advised me at time they would charge us an extra 450 for coming down to Perth (2 hours ) to install system.
The other gave me a stupid quote (over $4k) than Sunwise.
Installation is due for November 8 so hope all goes well
Thank you for the information you supplied. It was most welcome and I have passed on your site to several of my collegues who are looking at Solar. Show additional information
The other gave me a stupid quote (over $4k) than Sunwise.
Installation is due for November 8 so hope all goes well
Thank you for the information you supplied. It was most welcome and I have passed on your site to several of my collegues who are looking at Solar. Show additional information
The two young men that did the installation were very professional and pleasant. They knew their stuff and they treated us, the customer with respect. Well done to Sunwise.
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The whole process was depressing! Such an unprofessional industry. Each installer we dealt with didn't deliver in some way or another - didn't show/came late/too informal (too "mate")/some bagged the others to install fear of using them/everyone came up with what they thought was the best option but each was completely different.
If it wasn't such an important issue to deal with I wouldn't bother dealing with any of them. Show additional information
If it wasn't such an important issue to deal with I wouldn't bother dealing with any of them. Show additional information
Prompt, friendly, polite and efficient service.
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Sunwise followed up immediately after me lodging my online request for a quote. The salesman wasn't pushy but was able to give advice and the installers were super polite and professional. Good follow up service when I had a few more questions after installation was already complete.
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All the 3 Installers you recommended were very good [I did end up with 8 quotes]
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Thank you for your quote
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Love the installation team. So polite patient and helpful.
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All the above was good as it was installed a few years ago. Also service for servicing excellent.
However note no reviews since 2014. Has there been an ownership change?
We had to have solar panels removed for roof repair. The project was held up, when the first appointment did not turn up. They said it was scheduled for the following week. Waited 2 weeks for that.
On the second try to remove them a tradie waited back an hour- again but didn't need too because they brought a second person. No communication with us or builder. Only good thing is that someone turned up this time.
Panels refitted this week and an accusation made that onsite builders had smashed one panel, and tried to hide it. I took this on face value until my husband told me that Sunwise staff had removed the panels and placed in area that is near a fence which causes a wind-tunnel. Not secured. They fell against a crossbeam they were leaned against. He put them up and they fell again. He then moved them to a safe area not touched by the tradies. Can't confirm, but presume they were smashed when they fell. I am paying to replace them as they do not accept responsibility. Technician told me that my property, my responsibility.
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However note no reviews since 2014. Has there been an ownership change?
We had to have solar panels removed for roof repair. The project was held up, when the first appointment did not turn up. They said it was scheduled for the following week. Waited 2 weeks for that.
On the second try to remove them a tradie waited back an hour- again but didn't need too because they brought a second person. No communication with us or builder. Only good thing is that someone turned up this time.
Panels refitted this week and an accusation made that onsite builders had smashed one panel, and tried to hide it. I took this on face value until my husband told me that Sunwise staff had removed the panels and placed in area that is near a fence which causes a wind-tunnel. Not secured. They fell against a crossbeam they were leaned against. He put them up and they fell again. He then moved them to a safe area not touched by the tradies. Can't confirm, but presume they were smashed when they fell. I am paying to replace them as they do not accept responsibility. Technician told me that my property, my responsibility.
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Had a problem with registering the online live feed and the sales rep called back and did his best to sort it out, but then called in the Zeversolar service person, who was very good also (Australian based, very polite and knowledgeable), and sorted it all out within a few days
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This is our 3rd Sunwise Solar System.
6 Years on from the first one they are still supporting it. Couldn't ask for a more friendly company. Very knowledgeable installers who go above and beyond. Show additional information
6 Years on from the first one they are still supporting it. Couldn't ask for a more friendly company. Very knowledgeable installers who go above and beyond. Show additional information
Very good system at a very good price Q Cell Plus - G4 Solar Panels and 5KW Fronius Primo Inverter at $7871.00
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I would recommend Sunwise Energy to any would be buyer of a solar energy system, They have excellent quality components and are such efficient folks to deal with.
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Solar quotes certainly are a independant service who gave me great advice right through the selection and purchase process.
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It took them a while to get the credit paperwork processed but after that was done, it was only 3 days afterwards that the system was installed. We have had the system generating for only 3 days but have had very good output so far. It should save us a considerable amount in future.
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We used a local supplier knowing that there a lot of cowboys out there and when asked all the questions from your sight they exceeded all questions.
We were very happy with the installation and the way the trades people worked I would recommend going to your web site before buying a system and study all the questions that should be asked as I did it was very helpful.
Thankyou Show additional information
We were very happy with the installation and the way the trades people worked I would recommend going to your web site before buying a system and study all the questions that should be asked as I did it was very helpful.
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I chose Sunwise because they are based in Bunbury which is reasonably close to my place of residence. They are an electrical based company who I hope will be around for a while and therefore able to provide back up service.
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Sunwise(Bunbury WA) were willing to beat the quote from the Perth supplier. The installers (who work for Sunwise, not contractors) did a great job of installing the system. There was an early failure of one of the micro inverters, which was replaced very quickly. I can highly recommend Sunwise.
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The SunWise Staff were professional, honest and on time. The installation was neat and everything was left clean when they finished. They even cleaned my gutters while on the roof. Their office called afterward to ask how i felt the job went. I sternly recommend Sunwise to anybody thinking of installing solar power.
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Dealing with Sunwise Electrics has been a Pleasure so far. Although, the system is yet to be installed I have found that the representative that came to my address and provided a quote was very knowledgeable and professional in their approach, in the way that every facet of the system was explained.
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Difficult to wade through the sales pitch to find good quality at best price. Sunrise staff were all pleasant and installers were professional.
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Most of the companies that came to give a quote were good new a lot about the product they were selling but one or two were like the car sales man and wanted you to sign up there and then. Which is not what I wanted, as I wanted to review what they had given us to look at first and pick which one suited us and the price we were willing to pay. I had done a bit of research first before any of them came so had an idea on what they were on about.
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Very please with the product and happy to be producing clean energy without going to the Power Supplier SOOOO much!
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After all my inquires I found the German manufacturer to be the most reliable system. I found all others are at risk so you really need to do your homework both in quality and price not two salesman never give you the same price. I purchased a Sunnyboy inverter with que panels and are both working well you have to pay for quality but you can barter good luck.
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Synergy (local electricity supplier) didn't update the meter for several weeks after solar was put on so I won't have a clear picture of how much solar I have used.
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just installed 19days but producing over 9kwh per day (summer time) meter changed yesterday
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I like the way the sales person took the time to explain all about solar power. I didnt understand much to start with but it was explained to us very clearly and she didnt move on until we were completly sure of what we were told and understood.
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Living outside of a metropolitan area has meant that nobody wants to quote or install. We contacted the supplier that did another local installation and they visited us and quoted and then installed. We are still waiting for the meter to be changed over by Western Power and are therefore, not yet getting all of the benefits of our investment at this stage.
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