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Cola Solar Reviews

Based on 143 reviews

  • 5 star 18
  • 4 star 106
  • 3 star 18
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.11
  • System Quality
    4.22
  • Customer Service
    4.49
  • Installation
    4.52

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About Cola Solar, Solar Installers

Cola Solar is a two-generation family business supplying solar power, solar hot water, heat pumps, LED lighting, hybrid and energy storage (battery) systems, off grid systems and heat recovery ventilation systems in Country Victoria. They offer a No Interest Ever! payment plan that means you don't need to pay for your solar system up front. They also offer a range of interest bearing unsecured options if you are approved for finance. Cola Solar say they only install high quality products which stand the test of time in the tough climates they service. For your extra peace of mind they say they meet or exceed all industry standard product warranties and match these with their own labour warranty. For example, if one of your solar panels produces less than 80% of its original output within 25 years they promise to replace it free of charge including the labour to install the replacement. Cola Solar's solar power grid connection service includes everything and more that can be offered by a solar installer in Victoria, including: 1) An independent inspection by Energy Safe Victoria. 2) Completion and submission of all the paperwork to claim the government rebate for you. 3) Creation and completion of all grid-connect paperwork and sending it securely to your power retailer (e.g; Origin) and your distributor (e.g; Powercor), with further copies to you.4) And just as importantly, always supplying products and workmanship of a standard that allows your system to export power efficiently back to the grid. Here are Cola Solar's Customer Reviews as submitted by visitors to SolarQuotes:

Cola Solar Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
It is not installed yet hopefully soon Show additional information
The Cola Solar sales person made it easy to understand the way the system works and what size system we really needed. Their service and communication throughout the process was fantastic. The two installers worked efficiently and did a great job. Everything was left neat and tidy. Show additional information
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Significantly underquoted initially then couldn't fulfil the initial agreement and revised it. Have paid the deposit but still nothing in regards to a start date (now over 8 weeks post initial deposit). Salesman is a nice guy and seems genuine though once the paperwork ends up back at head office there seems to be more of the big corporate feel where you sit and wait with little communication. I cant comment on the install yet as obviously I am still waiting on this.... Show additional information
The salesman was not at all pushy as I have experienced in the past. He explained everything clearly and did not try to sell me a bigger system than I needed and I did indeed ask about going bigger but he explained it would be a waste of money inview of my daily usage.

The system was installed promptly and within 2 weeks of installation I was on the grid.

I wanted a local company that was easy to get in touch with and this has proved so. I had several questions and they always got back to me straight away.

I would thoroughly recommend ColaSolar.
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Installers very professional and went that extra mile to do a good job, very impressed. Show additional information
Local workshop located in Bendigo Victoria Show additional information
We found Cola Solar from Bendigo an excellent firm to deal with and would not hesitate to recommend them to others . Salesman (Chris) took time to explain the choice of different sizes of systems , placement of panels & the option of a payment scheme . We were provided with a flow chart explaining the steps relating to the application process & time frame.
The workmen who came to install the system were punctual ,pleasant & helpful .
We have just received our first power bill since the installation & even though only part of the billing period was after the system was installed we can calculate that it is worthwhile to have gone ahead with solar
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Each experience with the company has been very professional, from the salesperson to the installers to the admin people. I would certainly recommend Cola Solar to anyone thinking of installing solar in the Central Victorian area. Show additional information
Solar Quotes provided superb service as I made way through the process of selecting a supplier. I received contact and quotes from three reliable and trusted suppliers. Solar Quotes provided a set of questions to ask the suppliers and I was able to follow-up with a couple of points of clarification to which Solar Quotes responded promptly and fully.
I was delighted with the support and knowledge provided by Solar Quotes as I navigated what had been up to that moment, a minefield!
I have just had the system installed and I have been very impressed with the efficiency, communication and information supplied by the company I identified through Solar Quotes.
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All three quotes were informative and well presented. Once decided, Cola Solar did what they said they'd do, when they said they would do it. Very happy with the service. Show additional information
The three quotes were competitive and all seemed to be high quality products at a reasonable price. The people quoting were professional in their approach and followed up on any queries that I had. Show additional information
Simple, effective and hassle free. Show additional information
Excellent service ,quick response good price I think and have had good feedback from others who have used this company Show additional information
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Cola Solar Bendigo are a very professional team ... great customer service from sales through to installation. Show additional information
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All the members of staff from all companies were very nice and very easy to talk to. Show additional information
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Waiting for the electrical inspection. It has been twelve days now, possibly due to Christmas but I haven't heard any word as to when I can expect it turned on. Show additional information
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It has been very interesting researching about solar systems. There are so many providers trying to sell. I must admit that I met some very interesting people providing me quotes etc... I also found that some of them had no idea about my needs. I learnt a lot from Peacock web site and I am so pleased that they recommended some local providers. I chose Cola Solar after carefully reviewing all the quotes I obtained from various providers, this included the top 4 energy providers and the large volume ones (They were only interested to sell !) With Cola Solar I immediatly felt comfortable. The sales person Anthony was not trying to sell me a system or push me, he spent the time to look at our needs to reduce electricity cost etc.... he also provided me with valuable information consistent with what Peacock is offering on the web site. I then realised that going solar was the right thing to do and I asked Cola Solar to go ahead with a 5kW system. The process was very easy and the turn around was quick and simple as they took care of everything. Their admin team was also keeping us in the loop about the process. From ordering to having the system on the roof was a couple of weeks. The install team were also very professional and real electricians! I heard from my friends some awful stories about unqualified sub contractors. With Cola Solar I was comfortable that they only use their own staff. The fact that it is a reputable family business is also an asset. I have since recommended them to a friend and will not hesitate to pass on their details. The system is great and well priced. I am also confident that they will not let me down if I my system requires repair or update. I highly recommend Cola Solar. Show additional information
The salesman Anthony provided good information, didn't try and sell me a bigger system than I needed and was happy to change the panels to whichever brand I wanted so I felt confident choosing Cola Solar. Show additional information
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Most professional sent somebody out to look at the situation fully explained the process. Timetable was adhered to and installers were professional. Show additional information
Very helpful staff. Did not try to sell me more than I required. Show additional information
cannot thank you enough for your help.....brian Show additional information
At time of completing survey our system had not been installed, however Cola Solar have kept us up to date with progress at all times. Customer service to date has been excellent Show additional information
Already done in previous feedback/review email Show additional information
So far everything has gone to plan and the installers were excellent. They arranged for the Independent inspector to come on the day of install so I was using my system immediately! Really the nicest bunch of blokes you could wish for.
After all the homework on Inverters and panels I went for a 3kw Growatt System.The inverter comes with a 10 year warranty. I was a bit dubious about the Growatt but the specs are superior to the SMA and overall it was $1,000 cheaper and an extra 5 yr warranty. Only time will tell but most of these things are manufactured in China and they are getting better all the time. I would recommend COLA SOLAR to anyone!
TONY.
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Good response and professional group Show additional information
The whole experience with Cola Solar from Bendigo was very professional and trouble free. The price of $7600.00 for 20 panels and an SMA 5kw inverter was very competitive. I had a few queries along the way about how to best use the system and procedural matters with service providers and the power company in our area. All of my queries were promptly answered and the sales and service department could not be faulted. The installation crew were very obliging and very informative as the installation progressed. Can't complain at all. My experience was that they are a good company to deal with and they are local. Show additional information
We have had solar for a year . When we put it up a nieghbour's tree partly blocked the west roof that has now been cut down. If I put them up now I would like some on the west roof to get the sun for cooking the evening meal, we have some on east and some on North. We use too much energy in the evening . We make ample electricity, the system is good but the the money back from the electricity sold back into the board is too low at 8 cents and on top of that they put up our rate to buy electricity. We are doing the right thing they should help us. Show additional information
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The over all experience was great, the salesman made the choice easier, no overselling or begging ect, just plain and simple straight forward facts and upfront honesty. Show additional information
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Very reliable,prompt friendly.
I found the entire experience very easy. Good people to do business with. Probably go back for their solar air conditioning soon.
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Very good no problem they where fantastic. They ring to follow up after anything was done thank you cola solar. Thanks Show additional information
Happy to recommend Cola Sola, professional company, communication was good, quality product, no surprises. Show additional information
There are some high pressure, smoothe talking salesmen out there, so beware! Not all chinese built systems are inferior, their technology is in many instances of an acceptable standard and their pricing is highly competitive. Show additional information
A high profile multinational corporation refused to meet us at their state office, presumably preferring to attempt to 'apply sales pressure' during an in-home meeting (that we would not have been prepared to agree to anyway). We walked away -what were they trying to hide?
We were only interested in a high quality (and expensive) installation, due to lack of appropriate roof space.
Were very happy with the service provided by two small operators, one metro, one country (family business), & swayed by the panel maker's link with an electricity retailer & the feed-in tariff offered.

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Damage to roof awaiting a resolution ? Also inspection and unit to be turned on by inspector ! Show additional information