Cola Solar Reviews

Based on 211 reviews Aus Ranking

  • 5 star 33
  • 4 star 152
  • 3 star 24
  • 2 star 2
  • 1 star 0

Average Customer Review

  • Value
    4.14
  • System Quality
    4.22
  • Customer Service
    4.46
  • Installation
    4.53

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About Cola Solar, Solar Installers

Cola Solar
Gold Partner
Cola Solar is a SolarQuotes Client (what does this mean?)

Cola Solar is a two-generation family owned and operated business based out of Bendigo, Victoria. Our goal is to offer affordable renewable energy solutions, delivered with certified professional service, and the warm welcoming customer service you expect from a family business.

Cola Solar services homes and businesses throughout Victoria.

Cola Solar are happy to work with you from design to installation in order to tailor make a renewable energy plan which best suits your budget and energy needs.


Benefits of Cola Solar

Family owned local business


Operating for over nine years

Over 4,000 installs

Specialising in residential and commercial solar

High-quality products

Professional service

We use CEC accredited installers

Multiple finance options

Comply with the Victorian Government rebate criteria

Maintenance and panel cleaning available



High Profile Installations

150kW JL King Fresh Produce

90kW National Hotel Complex

100kW Bendigo Day Surgery

100kW Hume & Iser

224kW Poyser Motor Group

32kW Bradie’s Tavern

170kW Bendigo Council 

319kW Macedon Shire Ranges Council

And many more!

 


Connect with us on social media:

Facebook: https://www.facebook.com/colasolar


YouTube: https://www.youtube.com/colasolartv


Newsletter: https://us15.campaign-archive.com/home/?u=d2ae0d5856da8eaf950481642&id=06333b5ddd

Instagram: https://www.instagram.com/cola_solar

Cola Solar Solar Reviews

Fanstastic installer.

Cola Solar offered a very competitive quote with high quality brands. They were very knowledgeable and professional, and this was evident throughout the whole process not just the quoting aspect. They have a very cohesive team that works well together, bringing together all the different parts of the quoting, ordering, installation and post-installation. I was kept up to date the entire time with regular emails, and when I did need to ask them questions they were informative and friendly. The panels I initially ordered were not able to be delivered but Cola Solar told me as soon as they were aware of the issue and ended up providing me the same brand panels at a higher kW for no extra cost at their own initiative. The installation itself went very smoothly with no issues at all, as did the final independent inspection. I am very happy I went through Cola Solar and highly recommend them. Show additional information
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On the whole Colar Solar were great, fantastic communication during the entire process. Everything was smooth and communication to me excellent.

The only grip and it's a minor one, all things considered.

The after install support did not seem to have a great deal of experience with the Fronius smart meter bolt on option that I purchased.
As I was keen to not only have information on the solar production but also on my own electrical usage (loads and production).

The Fronius system seems to be reporting that it has firmware updates pending.
This system has a admin password that is set by the installer, post install no one appears to know what this has been set to.

I appreciate that firmware updates can be risky and a bad one can render a device as a brick. But It would be an extra benefit to a client any pending updates were handled at the time of the install, rather than left to the consumer to either ignore (and never have the benefits of bug or security improvements) or update and non-technical user risk bricking their components. The admin password set on the smart meter should be supplied to the client, regardless if they ever intend to do anything with the system or not.

I shall follow this issue up directly with Fronius support.
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Great to do business with

Asked different people who they had used for their Solar installation and quite a few in our area suggested Cola Solar. Rang Cola Solar and after sending a few photo's (we were well out of the area to come and inspect) we settled on Cola Solar and couldn't be more pleased. The installation guys showed up on time and quickly set about doing what they do, everyone hooked in and knew what their job was without anyone clashing.

Once installation was finished, everything was explained to us and how the system should be operating and if we had any issues to contact them, which we haven't needed to do as yet.

Even when the inspector came out he pretty much explained how things should be working and what to look out for if we thought things didn't seem right was pretty much the same as Cola Solar's.

Even though the installation was part way through a electricity cycle we noticed a there was a difference on our bill and it has continued to drop.
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Excellent customer service. Great communication through every step of the process. Show additional information
Kept informed from start to finish. Met all requirements. Show additional information
The after-installation service I received was outstanding!
The system started cutting my power costs almost immediately, and to a significant degree.
The technical and administrative staff of Col Solar are both capable and helpful.
Apleasure to do business with this company!
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I think it is important to get a number of quotes, speak to people at the suppliers as well as to others who have had solar installed already. Also go for components at the top of the range if you can afford it, they do have a proven track record. Show additional information
All the people at Cola Solar were polite, courteous and very helpful. They kept us up date with the process, and we really appreciated their frequent communication and contact with us. Show additional information
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We have a house in Bendigo and a house in Melbourne. Cola Solar did both. We were very happy with the purchase and installation but getting support from them afterwards has been challenging. Immediately after the installation I tried to contact them because even in direct sunlight we were not getting anywhere near 1.5KW and also the monitor screen on the inverter was blinking. It took threats to engage consumer affairs and get a 3rd party to review their work (at Cola's expense) to get a response. Now, seven years later one of the inverters has failed - out of warranty apparently. Twice they said they'd call back and didn't. Now it's going to cost a large amount of money. Add that to the installation cost and the "savings" suddenly becomes a whole lot less significant. Show additional information
All good.
Thank you for recommending these solar distributors. All seemed excellent but Cola solar was a better price and very thorough.
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I initially installed a 2kW system in from another company who were based in Wangaratta April 2009, the quality of the system is really good and I haven't had any problems with it. Like most of the early systems it was quite expensive at $11,000. In April 2017 I added another 2kW system from Cola Solar which was a real bonus and it too is operating well. Show additional information
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During the rush in late 2018 for homeowners to install solar panels and thus be able to be in a position to claim the Victorian Government Solar Panel Rebate, I engaged Colar Solar to install solar panels on my roof, however they soon ran out of 275w Risen solar panels and I was contacted and offered 285w Risen solar panels in their place and to my delight at the same quoted price. Also during the electrical inspection I was reassured by the inspector that the quality of installation by Colar Solar was of a very high standard and very neatly laid out. Another plus for the Colar Solar installation company was that although there was a big rush by homeowners to get solar panels installed and thus creating a queue of homeowners waiting to have the PV panels installed, I was contacted weekly by Colar Solar via email and kept updated in relation to how my order was progressing through the process and the likely time-frame for installation. I didn't have to chase up at any stage. Show additional information
We have used Cola Sola for the installation of hot water service, solar panels and Tesla battery. For each job, they have been professional, prompt and helpful. We have no hesitation in recommending Cola Solar for these types of jobs. Show additional information
Finding a good electric supply company has been crucial. Recently changed my plan with Momentum, and firdt bill was a credit. Very happy. Show additional information
Cola Solar are a great Company to deal with.
Sales people were excellent and the office staff kept me regularly informed of the progress from initial discussions to completed installation.
Installation staff very efficient, excellent work and completely cleaned the site before departing!
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"Definitely a 10 from us."
"What can I say about Cola Solar?"

Well right from the first email we sent several weeks ago until the completed install we give them a ten out of ten.

Constant communication leading up to our install day was amazing. A very professional team turned up on time and I was especially impressed with their great workmanship. I taught A Grade Electrical students in TAFE in the 80's and I know good workmanship when I see it.

Thanks Cola Solar.
Definitely a 10 from us.
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Overall this company was fantastic both with communication and installation of the system. They're after sales support and help have been outstanding. Show additional information
Customer service is non existent as soon as you are signed up. After several stuff ups by incompetent staff the General Manager promised to send us a Bunnings gift card to make up for some of the inconvenience they caused. 3 months later and after 2 follow ups and promises from I have given up on receiving it! Show additional information
Cola Sola gave me good follow up all through the process. They explained the process well and answered my questions. Both the office staff and the installers were friendly and easy to get along with. Very happy with their service. Show additional information
Still waiting for inspector to turn it on so cannot say much about system if real good or not all I can hope for that I have a good run with it. Show additional information
Great sales team and quality products, however once you get past the initial contract signing they couldn't organise themselves out of a paper bag. Its now been 3 months and still no solar. Show additional information
Not installed yet, still waiting. Show additional information
From my first phone call for a quote to the installation was great informed weekly when the installation will take place and it was in the time we were told installation went well inspection done quickly system up and running and doing great job ian Show additional information
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Cola Solar was an excellent company to deal with. Show additional information
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Answered all questions promptly. Were courteous with their interactions. Show additional information
The customer service provided by Cola Solar has been fantastic since first contact.
Communication has been faultless with emails and phone calls.
Top quality system being provided. Cola Solar said 6-8 weeks for install however getting it done in 5 weeks since deposit paid.
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Our overhead supply failed after the installation for the solar system test/ check and it turned that the cable had a short in it
It certainly had nothing to do with the installation but Cola Solar did everything in their power to get emergency power connected and supported us with advice, I feel that they were genuinely concerned and really did want to help us even though they didn’t have to.
Fantastic
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It would be nice if any of the suppliers would come to the house and take a look at where the panels and inverter would be placed. I had to send photos by email of the house showing roof and where I want the inverter. All the sales work was done by phone. Show additional information
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Initial engagement was very good. After paying deposit the service dropped away, however this did coincide with the Victorian government change of solar policy which I believe increased interest in solar and probably impacted their service. Show additional information
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Did not keep us informed had to ring them to find out what was going on and when it was getting installed. Show additional information
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We had several hiccups on installation which when we called and told them about, they never addressed.
More recently we have had our power placed underground and have found dealing with this company terrible.
Their customer service is negligible in that they simply do not get back to you. I think their policy is to ignore and hope you go away. WE spent over $40,000 with this company but as soon as they had our money that was it. We would not recommend this company to anyone.
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Great communication from Cola Solar. CS engaged local techs (Eko Solar) to do the installation.CS stated end of October for installation..actual date Nov 3.
System is up and running. Very satisfied. *****
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Very happy with the service from start to finish from Colar Solar, and the professional service from the contractor ( Monty's Electrical). Show additional information
The guys that done the installation were very friendly and knew what they were doing, and finished the job in 6 hours, i was very happy, now i'm just waiting for my electricity bill to turn up and see the difference in my bill. Show additional information
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