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Cola Solar Reviews

Based on 175 reviews

  • 5 star 22
  • 4 star 131
  • 3 star 21
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

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About Cola Solar, Solar Installers

Cola Solar is a two-generation family business supplying solar power, solar hot water, heat pumps, LED lighting, hybrid and energy storage (battery) systems, off grid systems and heat recovery ventilation systems in Country Victoria. They offer a No Interest Ever! payment plan that means you don't need to pay for your solar system up front. They also offer a range of interest bearing unsecured options if you are approved for finance. Cola Solar say they only install high quality products which stand the test of time in the tough climates they service. For your extra peace of mind they say they meet or exceed all industry standard product warranties and match these with their own labour warranty. For example, if one of your solar panels produces less than 80% of its original output within 25 years they promise to replace it free of charge including the labour to install the replacement. Cola Solar's solar power grid connection service includes everything and more that can be offered by a solar installer in Victoria, including: 1) An independent inspection by Energy Safe Victoria. 2) Completion and submission of all the paperwork to claim the government rebate for you. 3) Creation and completion of all grid-connect paperwork and sending it securely to your power retailer (e.g; Origin) and your distributor (e.g; Powercor), with further copies to you.4) And just as importantly, always supplying products and workmanship of a standard that allows your system to export power efficiently back to the grid. Here are Cola Solar's Customer Reviews as submitted by visitors to SolarQuotes:

Cola Solar Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
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Initial engagement was very good. After paying deposit the service dropped away, however this did coincide with the Victorian government change of solar policy which I believe increased interest in solar and probably impacted their service. Show additional information
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Did not keep us informed had to ring them to find out what was going on and when it was getting installed. Show additional information
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We had several hiccups on installation which when we called and told them about, they never addressed.
More recently we have had our power placed underground and have found dealing with this company terrible.
Their customer service is negligible in that they simply do not get back to you. I think their policy is to ignore and hope you go away. WE spent over $40,000 with this company but as soon as they had our money that was it. We would not recommend this company to anyone.
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Very happy with the service from start to finish from Colar Solar, and the professional service from the contractor ( Monty's Electrical). Show additional information
The guys that done the installation were very friendly and knew what they were doing, and finished the job in 6 hours, i was very happy, now i'm just waiting for my electricity bill to turn up and see the difference in my bill. Show additional information
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still waiting for inspector to turn it on so cannot say much about system if real good or not all i can hope for that I have a good run with it Show additional information
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The information you provided made the whole experience much easier to understand and helped me to "compare apples with apples" so that it was clear what i was getting. Show additional information
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Great service and good follow up. Show additional information
Cola Solar were the only ones that bothered to call me and discuss my needs before doing a quote Show additional information
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Your crew were at my Ballarat Office/residence today for installation. With the exception of two things, they did very well, and so I like to say thank you.

First, for the crew's friendliness, politeness and punctuality, they excelled. Those are really good business values and culture to have. Next, for the relentless efforts put in by their electricians (Jordan and Caleb) towards the end when there were network connectivity issues.

The only two things that I would love to leave for improvements are that:
1. There were dusty finger marks all over the power isolation boxes, so housekeeping may be something to improve on. As an Engineer who has overseen many installations myself, I don’t leave site except I am certain it is thoroughly clean.

2. They may want to chat with their Inverter vendor on improving the security of network connectivity for their installations. Security not something that came across as of priority for the vendor.
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Cola provided a detailed analysis of the options and explained why the selected panels and inverters were chosen. Enabling an informed decision, easy comparison to internet reviews and ratings. Once the quote was accepted and the despot paid the approvals and installation was seamless, it just happened on time and on budget. Show additional information
Due to a medical issue I can be a 'difficult' person to deal with, Cola Solar were good. Show additional information
Great communication from Cola Solar. CS engaged local techs (Eko Solar) to do the installation.CS stated end of October for installation..actual date Nov 3.
System is up and running. Very satisfied. *****
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Initially we were looking for a solar system to produce enough power for ALL our daylight requirements. Our aim was to get our annual electricity bill to neutral, or perhaps just the cost of supply over the duration of a year.

Additionally the power the system produced in the warmer months needed to be greater than our daily requirements so that what went back into the grid would provide a significant offset towards our usage in the cooler months.

Cola Solar convinced us that a solar panel system TOGETHER with a solar hot water system would best meet our needs. Our daily usage was around 19kwh and nearly 11 of those were used to heat our hot water. Chris from Cola Solar explained that an all solar panel system could meet our requirements however the solar panels AND the solar hot water system would do it better. He used the analogy of travelling off-road in a vehicle to compare the two options. You could go off-road in a BMW sports car BUT a 4x4 would do the job much better because it is designed to travel off-road.
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The whole process was excellent. Cola Sola are a fantastic group who showed they really know there stuff. The enphase system is working great and should do us well into the future. We recommend cola Sola to all central Victorians. A local Bendigo company . Show additional information
wont be installed until mid august 2017 Show additional information
The communication was excellent and the installers were quick and efficient. The whole process went smoothly and without any dramas.
Highly recommend Cola Solar for central Victorians.
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The system was installed by contractors to Colasolar they were very efficient I only know their first names Josh & Willy.
The main trouble with this quoting system is ,I bought a system with a 5KW invertor and panels to supply 33% more capacity to get the full rebate believing that I would get near 5kw on a sunny winters day but no, the best it does is in bright sun 4.6KW most of the time 0.5 to2.5KWs If I had know this I might of rethought buying solar.
My complaint is that this was not explained as required by the Clean Energy Commission solar retailers code of conduct section " point of contact 2.1.6".especially Pt (e) but in fact none of this was provided. I only found out about the code of conduct recently as I found its difficult to find on the internet. I checked the equipment on the net mainly your site.
I understand that installer who are eligible for the rebate must be signatories to this program.
Thanks for your site it was a great help, maybe you could highlight this code of conduct for prospective buyers so they are aware of what to expect from their system.
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It is not installed yet hopefully soon Show additional information
The Cola Solar sales person made it easy to understand the way the system works and what size system we really needed. Their service and communication throughout the process was fantastic. The two installers worked efficiently and did a great job. Everything was left neat and tidy. Show additional information
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Significantly underquoted initially then couldn't fulfil the initial agreement and revised it. Have paid the deposit but still nothing in regards to a start date (now over 8 weeks post initial deposit). Salesman is a nice guy and seems genuine though once the paperwork ends up back at head office there seems to be more of the big corporate feel where you sit and wait with little communication. I cant comment on the install yet as obviously I am still waiting on this.... Show additional information
The salesman was not at all pushy as I have experienced in the past. He explained everything clearly and did not try to sell me a bigger system than I needed and I did indeed ask about going bigger but he explained it would be a waste of money inview of my daily usage.

The system was installed promptly and within 2 weeks of installation I was on the grid.

I wanted a local company that was easy to get in touch with and this has proved so. I had several questions and they always got back to me straight away.

I would thoroughly recommend ColaSolar.
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Installers very professional and went that extra mile to do a good job, very impressed. Show additional information
Local workshop located in Bendigo Victoria Show additional information
We found Cola Solar from Bendigo an excellent firm to deal with and would not hesitate to recommend them to others . Salesman (Chris) took time to explain the choice of different sizes of systems , placement of panels & the option of a payment scheme . We were provided with a flow chart explaining the steps relating to the application process & time frame.
The workmen who came to install the system were punctual ,pleasant & helpful .
We have just received our first power bill since the installation & even though only part of the billing period was after the system was installed we can calculate that it is worthwhile to have gone ahead with solar
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Each experience with the company has been very professional, from the salesperson to the installers to the admin people. I would certainly recommend Cola Solar to anyone thinking of installing solar in the Central Victorian area. Show additional information
Solar Quotes provided superb service as I made way through the process of selecting a supplier. I received contact and quotes from three reliable and trusted suppliers. Solar Quotes provided a set of questions to ask the suppliers and I was able to follow-up with a couple of points of clarification to which Solar Quotes responded promptly and fully.
I was delighted with the support and knowledge provided by Solar Quotes as I navigated what had been up to that moment, a minefield!
I have just had the system installed and I have been very impressed with the efficiency, communication and information supplied by the company I identified through Solar Quotes.
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All three quotes were informative and well presented. Once decided, Cola Solar did what they said they'd do, when they said they would do it. Very happy with the service. Show additional information
The three quotes were competitive and all seemed to be high quality products at a reasonable price. The people quoting were professional in their approach and followed up on any queries that I had. Show additional information
Simple, effective and hassle free. Show additional information
Excellent service ,quick response good price I think and have had good feedback from others who have used this company Show additional information