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Gippsland Solar Installer Reviews

reviews

Based on 62 reviews

  • 5 star 23
  • 4 star 39
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.38
  • System Quality
    4.65
  • Customer Service
    4.87
  • Installation
    4.81

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About Gippsland Solar, Solar Installers

Gippsland Solar has been in the renewable energy business for many years - its installers have more than three decades' worth of experience between them.

One point of difference between this solar power company and others is that it directs a certain percentage of its sales back into the community. Furthermore, it uses local installers wherever possible.

Gippsland Solar prides itself on only using the best quality components available, as well as providing top level customer service. Furthermore, it hopes to encourage people in the Gippsland area to become more energy efficient and lower their carbon footprints.

Gippsland Solar Solar Reviews

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Solar Quotes was only able to provide one referral, and we got a quote from that supplier. The person we spoke to was very nice, but could not answer key questions, advising us to read the fine print once we got the quote. The quote was prepared and submitted without a site visit. We found this to be unsatisfactory. We then sourced a second quote ourselves, from local firm Gippsland Solar. Shane instilled confidence in us from the first conversation, attended our site and made a comprehensive assessment. His was not the cheapest quote, but we felt we would be well looked after throughout the process. That has proven to be true. Show additional information
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This was not the cheapest system we could have supplied but we did ask each supplier for quotes on Tier one panels and either Fronius or Sunnyboy inverters. The panels were the issue and we did find some of the sales people unaware of some of the brands we asked about. We also found that the harder sell people were not accurate in calculating the payback period or the amount of savings from the power bill. For instance, one lady told me that a 4 Kw system would eliminate my entire electricity bill. When I advised her that I would still have a supply charge she commented "Oh, I forgot that". Gippsland Solar installed within 2 weeks of me accepting the quote and the system was running before midday. The installers were employees of Gippsland Solar, not sub contractors which appealed to us. Show additional information
I chose Gippsland Solar because they are a local company, have done a lot of work in the region and are well reviewed. I thought they did a great job in a timely fashion. Show additional information
Gippsland Solar were extremely prompt in providing information, quotes and responding to our queries. They initially quoted for a 4.5kW system and when I sent an email to request a quote for the 3kW system they responded within 15mins. The system was installed within one week after paying the initial deposit. The installers turned up on schedule and were friendly, efficient and informative. I would have no hesitation in recommending them to anyone. Show additional information
The service was very personal. You can be confused with technical issues & Andrew was able to give us all the help we needed. Also, with so many people now trying to get in on the act with solar installations, it was great to know we are working with people who know their stuff and can be trusted. It also works in VERY well with Mirboo North's Energy Hub. Show additional information
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Good honest company to deal with. Show additional information
Although one can always find a cheaper price for anything, quality, service, punctuality and professionalism are probably a lot more important. My experience with the Gippsland Solar team has been fantastic and can truly recommend them. Show additional information
Gippsland Solar were a very professional company to deal with. Andy came to the house to discuss options, sent through a quote within 48 hours and answered all questions in a timely manner. Charlie who installed the system was very efficient and professional and gave a thorough run through of how to read the inverter at the end of his visit. I was so pleased with Gippsland Solar that I chose the same company to install a 3kw system and solar hot water unit at my daughter's house. Show additional information
We found Andrew and his team to be very friendly, approachable, helpful and professional in all our dealings with them. They were extremely efficient and what a clean job. We did a lot of research before purchasing a solar system and with Andy we got good value for money, with both quality and price. Would highly recommend Gippsland Solar. Well done Andy, look after those fingers mate. Show additional information
The Gippsland Solar team was great, very professional and had the installation completed within one day. We received our first Electricity bill recently after the solar install, meter switch over and agreement with Origin Energy. I was very pleasantly surprised to see that the last quarter of 2013, was totally paid for, the meter switch over fee ($165) was paid for and also, $185 credit on my bill to top it off ! This was not even a full quarter with the system in operation. So in summary, really happy with Installation, operation and feed-in from the system. Show additional information
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Andy really knows his stuff, I walked in to his shop just to talk about the possibility of getting solar panels, and what is available. Within ten minutes he met me at my house to assess the available space on the roof and to get a better idea of what we required. I had a quote emailed to me the next day. As for the installation team, they were excellent as well. It was a very hot (40+) day and the team worked all day to get the job done on time. They were courteous and polite, one even asked if we would like our pet rabbits cage moved into the shade! Most of all, they did an excellent job installing the panels. I would recommend Gippsland Solar to anybody who asks. Andy seems to have a real passion for solar and it shows in the knowledge he has and in the tradies he uses. Show additional information
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If your looking for a salesperson and company that's straight up, honest and returns your calls then give Gippsland solar a ring. The solar system we ordered was supplied promptly and installed with great detail to quality of fitment. Would I recommend this company, certainly would. thanks again Andrew and the crew from Gippsland solar. Show additional information
I can highly recommend Andrew and his team. The customer service was excellent and I felt they had my best interests at heart during the whole process. The system is now generating power to cover my needs at this time, however I have the ability to add more panels when I decide to add an air conditioner upstairs! Please talk to Andrew and get him out to your place - you will be very pleased you did! Show additional information
Professional, Caring and Respectful. Great service and communication from start to finish. Show additional information
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Gippsland Solar were pleasant to deal with and very helpful with all aspects of the installation. Show additional information
It has been a long time since we have experienced such prompt, polite and informative service. From our first contact with the company, we have received excellent service and have appreciated the promptness with which our system was installed. Also thought the installers were polite, respectful and did a great job cleaning up afterwards. Andrew's follow up call to make sure all was done to our satisfaction was appreciated. Really kept in touch and no phone calls from us necessary. Friends had told us of their satisfaction with this company but it exceeded our expectations greatly. Show additional information
Of the three companies I talked to I thought that Gippsland Solar was the most professional and were better able to offer solutions. Show additional information
The Company representative Andrew McCarthy came when he said he would and gave us all the advice that we required. He couldn't have been more helpful at the initial interview and responded immediately to further queries. His installation crew were efficient, pleasant and took great care installing the equipment (the installation inspector was most impressed by the quality of the installation, which he certified immediately). We were happy that this was a local Company with a good well deserved reputation.We would definitely recommend this Company. Show additional information
We purchased a solar hot water unit from Gippsland Solar and when we moved was so impressed that we purchased another one form our current home. Andrew gives value for money, service out of this world and quality products. Highly recommend Gippsland Solar Show additional information
Received 3 quotes for my system. Although not the cheapest, Gippsland Solar were so far above the other 2 companies in presentation, knowledge (both spoken & supplied) and all round customer service, I felt that as far as total value for money, they could not be beaten. Show additional information
Salesperson & installers were all very professional & efficient. I have been happy with all aspects of the purchase & installation process. I would highly recommend Gippsland Solar to anyone. Show additional information
Have chosen solar HWS only for the moment. Show additional information
Sensational "good old fashioned service"! I can highly recommend Andrew and the team. I shopped around and couldn't be happier with my decision. The system was high quality and the installation was great. All the care was taken and not one of my old brittle tiles was cracked (thanks Rick)! Time was taken to answer all of my questions and I wouldn't hesitate to recommend Gippsland Solar. Show additional information
Extremely professional service from the very first contact with Gippsland Solar. We tracked our extreme power bills down to our electric hot water heater and something needed to be done. Andrew provided me with detailed descriptions of the options and answered all my many questions (and seemed to really enjoy answering them too). I double check everything and he was spot on with all his info. Made making the choice for our hot water service simple. Installation was a simple and quick process. We had a couple teething problems with the system that were rectified quickly and easily. If you have any issue you can call Andrew and he sorts it out fast. We also took the opportunity to install a 4.56kw PV system which was supplied and installed at a great price. Again this was a quality and clean install with no issues at all. Our new meter was hooked up about a month after the install and with a flick of the switch we were generating. I recommend Gippsland Solar very highly.If you want to do business with one of the good guys out there, call Andrew. Show additional information
The whole exercise was pain free, professional and prompt. Would recommend Gippsland Solar to everyone. Show additional information
I initially was signed up with another company for solar panels and to cut a long story short it turned out to be a scam. Following this after researching a few companies I was not sure of which way to go until I heard about Gippsland Solar. From the first phone call with the info I was given from them, I knew I found the right people to deal with and their products were top quality. I recommend Gippsland Solar Show additional information
Soooooooooo happy with Gippsland Solar's service. From day dot they were so professional, was prompt to reply to emails and even though our electricity company stuffed us around, Gippsland Solar went out of their way to help us out after installation!!! I cannot highly recommend them enough. Thank you Andrew and team! Show additional information
Andy was great to deal with and did not abandon us when the job was done, like our last expererience. Show additional information
Andrew and his team are the most profesional team i have come across. We asked Andrew for a quote which he emailed by days end. With in 2 weeks of accepting his quote our hot water and power system were installed. Hot water was installed and operational in 1 day.but power company took another 2 weeks to connect our system, it was connected today. Thank you ANDREW. Show additional information
Gippsland Solar is fantastic to deal with and provide superior customer service. Nothing was too hard and was always willing to discuss the progress of the project. Overall a exceptional experience. I would highly recommend Gippsland Solar. Show additional information
After much research we chose Gippsland Solar to install a 4.5kW PV system in mid 2011 and then followed up with an evacuated tube solar HWS in Feb 2012. The systems supplied are excellent quality, and provide great performance at very competitive prices. We highly recommend Andrew and his team! Show additional information
Andrew was quick to respond to my enquiriy, answered questions thoroughly and provided quotes. The installation was carried out by Rick, a friendly electrician who worked a long day to give us an installation that looks and performs great. A speedy completion of paperwork by Rick and Andrew helped to get an inspection and meter installation completed in the following 8 days. We're now happily pumping out the kWs and feel well covered into the future with the equipment and workmanship warranties that exceed what many others offer. I also love the fact that Gippsland Solar is a local company with a great track record. Show additional information
The hold up now is apparently SP Ausnet to install the bi-directional meter. The panels and inverter have been up for a month now which is not really good enough. Show additional information
After making the decision to go Solar I did some research on the net and obtained a few quotes including some from Melbourne based companies. Gippsland Solar was recommended to us by a friend so I gave Andrew a call as well. I was impressed by his professionalism at once and with the change in the feed in tariffs fast approaching I decided to go with Andrew's company. We installed a 5kw system which was finished within 1 day. The tradesmen were fast and efficient and everything has been running smoothly since. All the paperwork was completed quickly and Andrew followed up with emails about the process after installation which was very helpful. I have made several calls to Andrew since and he was only to happy to answer all of my questions. We would thoroughly recommend Gippsland Solar to anyone thinking about going Solar. Show additional information
Gippsland Solar were prompt and courteous in all transactions, the system was installed within a very acceptable time frame. We decided that we wanted to go through a local installer and we were not disappointed! Show additional information
Having previously had a solar hot water system from Gippsland Solar, I had no hesitation in contacting Andrew for a quote for my solar system. Andrew arranged for our system to be installed within a few weeks of giving the quote. His crew of installers were thoroughly nice guys, who did a great job on a difficult roof, and cleaned up after they finished the job. Andrew handled all paperwork and was always available to answer any questions. I highly recommend Andrew and his team from Gippsland Solar Show additional information
True to his word, friendly, knowledgeable and accessible at any time. Have recommended him to others. No problems with the service from him and the system works marvelously. Show additional information
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The company that was going to install my solar system went into administration and I had a week to get a system installed before changes to feed in tarrifs. Andrew came to my aid and had a quality system installed with in the week. Every thing happen as it should, I could not have been more pleased with the out come, my system has not missed a beat. Thanks Andrew Show additional information
What a pleasure to deal with a company that has the customer's interests at heart. We found Gippsland Solar to be fast, efficient, professional and competitive throughout the quotation process. The installation was completed by qualified tradesmen who respected our property and carried out the work safely, cleanly and on time. Andrew submitted all associated paperwork quickly and competently and personally followed up after the installation process was complete. After hearing other people's horror stories we were tentative when we made the decision to look into solar power but after contacting Andrew our experience could not have been better. We highly recommend Andrew and his team if you are considering solar power. Show additional information
Very impressed with all the feedback we got from Andrew. Very highly professional with quick installation. Have recommended him to family and friends. Show additional information
I emailed Andrew he sent information and a quote which was easy to understand the system was installed and looks good it works can't wait for new meter Show additional information
Quality and service was excellent. No issues, and found Gippsland Solar staff extremely helpful and efficient. Dealing with distribution companies was another story. Show additional information