Kozco Energy Group Reviews

Based on 131 ratings Aus Ranking

  • 5 star 72
  • 4 star 55
  • 3 star 4
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.60
  • System Quality
    4.66
  • Customer Service
    4.79
  • Installation
    4.80

Show ratings from:

Timeline

The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

About Kozco Energy Group, Solar Installers

Kozco Energy Group
Platinum Partner
Kozco Energy Group is a SolarQuotes Client (what does this mean?)

Kozco Energy Group is a Solar Power Installation company based in Croydon Park and serves SA. Here are their reviews as submitted by visitors to SolarQuotes

Kozco Energy Group Solar Reviews

Happy customers!

Sam was very knowledgeable and great to deal with right from the start. Communication was very smooth. Installation team were friendly and mostly professional. We had a big group of team members come through as we had a 10.5kW system with Tesla battery installed. Electrician Minh was top guy. Would totally recommend Kozco to anyone looking to install a solar panel system. Show additional information

Great customer service. Highly recommend

Highly recommend Kozco. Sales person (Sam) was honest and knowledgeable. He was also easily accessible if I had any questions after the order. Install team (Minh and co) were prompt, friendly and tidy. Solar team (Nicole, Stephanie, Jess) were helpful and prompt. They look after all the other aspects to get my solar up and runing and communicate with energy retailer on your behalf. Show additional information
Generally a smooth process. Went well. Show additional information

Professional service, highly recommended

Kozco were recommended by a friend and we have already recommended them to others. Sam managed the sales and quotes process, and remained in regular contact throughout the installation and connection process. We found the entire team to be professional and knowledgeable, and they answered our many questions in a prompt and friendly manner. We chose a 26.4kW system, which was installed over 2 days, and within two weeks of signing the contract. The installation went smoothly and as planned. The office team at Kozco arranged the smart meter installation, and kept us updated throughout the process. We have now had our solar system for 6 months, and have already received a solar feed-in credit of $2047, plus 'free' electricity usage throughout the daylight hours. Our bills are better than zero - we have $600 in credit with our energy retailer. We are thrilled with this outcome on our investment, which should see our large system paid off in well under 5 years. Show additional information

Fantastic from first call to after sales service

Reven and the boys were awesome. Even apologized for running five minutes late. Steph was prompt and helpful in getting connected to the grid. Wayne replied to my missed call while on holiday.. It was refreshing doing business with such a team. Had been referred by their former customer who had been equally impressed. Show additional information

You are mad to not consider Kozco!

I am very impressed with the service and workmanship we have received from Kozco Group. The pricing was competitive and the process has been very smooth.

I started the solar journey opting for Adam Solar who sub contracted MDB electrical. Our roof pitch is 35 degrees and although I flagged the steep pitch with Adam solar early in the process it never translated to a site inspection. On installation day MDB left the site on the grounds of safety and 10 days later no 'solution' had been achieved and I was told thanks, but no thanks.

I emailed Kozco Group the next morning, 10 minutes later I was called and within 30 minutes I had a quote emailed through. The next day a site inspection was done and the 35 deg pitch offered no issues - go figure.

Everything went smoothly and I was pleased to be kept informed throughout the process. The installers arrived on time, placed the inverters where I wanted them and did a first rate job. They take the time to explain the system (and app that goes with Fronius). I was also pleased with the logical placement of panels across both east/west pitch.

I rarely write reviews, suffice to say Kozco are deserving of a good one!
Show additional information

No fuss, great customer service

Not one of the 3 quotes but one of the many companies I approached myself.

Kozco was great from my initial inquiry up until after install completion.
I first called and asked for a solar quote - got a phone call from sales within 10 minutes. Sales person, Sam (there's multiple Sam's there), was honest and upfront about costings. All my questions were answered and pricing was competitive.

After confirmation of my system order, I was given a timeline and tentative install date.

Week of install date, weather is terrible the whole week, worst ON day of install. I called to check whether install day will go ahead (fully understanding if it got cancelled). Told install will go ahead.

Install day - installers arrive on time. Installed my system through terrible conditions (downpours and wind) and stayed until they were confident I was happy and understood my system (late Friday afternoon) Installers were all friendly and respectful. No swearing or obnoxious behaviour as you would find with some trades.

Throughout the whole process Kozco made themselves available for me to ask any questions as they arise.

They were wonderful to deal with and made my solar experience a positive one. Oh, I am super happy with my system and the outputs I am getting!
Show additional information
Kozco were great. Installed in 4 weeks from depisit. Communication was great, and if i ever had any questions, they were on it it like a flash.
The install went smoothly, was very neat and is working well.
Show additional information
Show additional information

Solar installation and service

We had 2 systems installed in the Sam week 1 x 12.5kw and 1x 15kw We had the most Amazing experience throughout the hole process from the day we met Sam to the day our solar was installed all the tradesman were professional thorough! I would highly recommend them. Show additional information

Adequate at best

The sales person at Kozco seemed to be helpfull enough, he did not know or ask about shading on my roof,which is important in solar installations. The installation was a disaster and they had to be called back to correct problems twice, one of the problems cannot be fixed. The workmanship of the installers was poor and the fixes done to correct the installation faults were a second best option. The customer service was reasonable with the job done when they said it would be done and the grid connection went smoothly in a timely manner. when it comes to solar installs, you need to know more about solar than the salesperson (not hard) and you definitely need to be on site when the installation is carried out. Show additional information
Show additional information
Show additional information

Excellent service

The installation was thorough and the the service good.
Had problems with electricity turning off in the house after installation and sorted professionally and competently
They did a really good job
Show additional information

Quick, reliable, punctual, great after service

Kozco husband and wife team made dealing with them easy.. managed to tackle issues regarding inverter shutdowns during the first month post installation and very punctual with timing.. reasonable pricing and great professional staff.. i have no doubts with the after sales service with them.. Show additional information

Professional company and great quality product

From the moment I contacted Sam and requested a quote, the team at Kozco we’re nothing short of fantastic. I receive the quote promptly and the process and system Information was clearly outlined. The installation team arrived on time and got straight into it, not wasting any time. The team were friendly and polite and conducted themselves in a professional manner.

The system and associated application were explained to me prior to the completion of the job.
Show additional information

5 stars all round!

We couldn't be happier with the sales and service experience we've had with Kozco! The sales and quoting process was clear and thorough, and Sam explained everything in easy terms. The installation team did a great job and were professional and friendly, and explained what they were doing as the job progressed. Stephanie and Nicole liaised with us regularly about the whole process - what to expect, billing, booking dates and the meter change-over. Every contact we had with Kozco demonstrated their care and customer-focused culture. They went above and beyond our expectations! Show additional information
For the same system, other suppliers wanted anywhere from $200- 1200 more. Kozco were easy to work with and great communicators. The installers went through everything with me with no hassles. The workmen were all Aussie qualified which gave me peace of mind that the installation met Aussie standards. Show additional information

Excellent service in all aspects

Excellent customer service in all aspects. Helped us clarify what system was best for our situation. Installation was quick, efficient & tidy. They organised the grid connection after the installation of the panels. Highly recommend Kozco to anyone. Will use their services again. Show additional information

AAA rating

One of the most professional organisations I have dealt with.This is the second time I have used this company and their customer service is second to none. Show additional information

No hesitation in recommending.

Punctual, courteous, professional from installers to office staff. Followed thru with my energy provider. Show additional information

Professional service and high quality product

I would highly recommend Kozco Energy Group. The entire process felt effortless despite being quite complex behind the scenes. Kozco’s team handled it all and made it a stress free experience. The sales team were professional, prompt and addressed each and every one of our queries.

The administration team demonstrated a high level of communication and kept us informed throughout their dealings with our energy provider.

The installation team were punctual, professional and completed installation in their advised time frame. Upon completion, the team thoroughly explained our system and the associated monitoring application. Our site was left cleaner than when the team arrived.

I would recommend Kozco Energy Group for their professionalism and the high quality service and product that we were delivered.
Show additional information
I've certainly learnt a lot about solar systems. I've had other quotes from companies that advertise heavily but have learnt that they deal with cheaper goods. A nearby neighbour, who is an electrical engineer, recommended the company that he used and we ended up with them. I bought "The Good Solar Guide" and thoroughly recommend this book for anyone thinking about solar. Read it first before you sign with a company. Show additional information
After receiving 3 quotes using the Solar Quotes website, I spoke to Sam from Kozco Energy Group as I had a few questions in relation to the quote that he had completed for me. I found the quote extremely competitive and the quality of the products intended to be used of high quality. Sam was able to answer my questions. He was relaxed and not pushy in anyway. I accepted his proposal and the whole process from that point onwards was very smooth. On the day of install, every workman that attended was friendly and polite. The installation was first class and well explained after installation was complete. I have absolutely no hesitation in recommending this company. The customer service I received from the front office was amazing and the installation was better than I ever expected. Show additional information

Great Job

Installers very polite, efficient and hard working. Kept us informed of progress. Receptionist helped answer all our early queries re our electricity providers role. Show additional information

Installer was very good throughout the entire process.

While the installer couldn't have been better, the same could not be said about the energy providers. Show additional information

Fantastic installer

Wayne was very knowledgeable and all promises were delivered to a tee. Highly recommend to all Show additional information
The process was made easy with using your site and Kozco Show additional information
The Fronius inverter was faulty and had to be replaced which took about 3 days. Then the inverter would not connect to our WiFi. It appears Fronius wifi does not like to connect to 5kw(?) wifi systems which apparently are becoming the norm for households. There is substantial comment about this on the web and you-tube. In the end the inverter had to be hard wired to our computer system. Perhaps you might like to check this out and include your findings in your information for solar panel researchers. Show additional information
Kozco are also upgrading my HWS to a solar integrated heat pump system. System not yet installed. Show additional information

Very pleased with all my dealings with KOZCO, admin, sales & installation

Informative & polite sales staff. Installation on time, informative & efficient, staff courteous & respectful.
Customer service was very efficient & helpful.
Would highly recommend KOZCO ENERGY GROUP to anyone requiring solar.
Show additional information

Great company to deal with, quality installation, hassle free.

The whole process with Kozco went smoothly from Sam coming onsite to quote through to installation and handover. The install looks good, no exposed conduits, everything is routed through the wall cavity. Site left spotless and tidy, installers friendly and did a good job. Kozco even managed the council approval hassles (this part took almost 3 months with the council). Install occurred with 1 week of council approvals being resolved.

I would highly recommend Kozco for anyone looking for a quality install at a reasonable price.
Show additional information
Show additional information
My overall experience was great with the Kozco group. The salesman and installers were very helpful, friendly, and professional. After years of umming and ahhing we are very happy to say that we finally got the system and installation that we very much wanted all thanks to the guys at Kozco. Will continue to recommend to all friends and family! Show additional information
Great service, great quality install. Highly recommended. Show additional information
Kozco made the whole process of the instalment very easy for us. They were easy to talk to and also patient with all the questions we had.
The tradies cleans up well after themselves which made it easier for me as it was one less thing I had to worry about. The customer service was like no other.
I would definitely, highly recommend them to anyone who’s looking for stress-free solar panels installation.
Thank you.
Show additional information
Kozco energy group Installed our 7kw system and were fantastic throughout the whole process. Having got quotes from a number of electrical places, Kozco were efficient and easy to deal with throughout, answering all our questions and concerns. Ryan and his team were polite and friendly, working without disruption to our family. We’ve been very impressed with our system so far and are enjoying the savings! Show additional information
Kozco were very competitive on price and the salesman was more than happy to answer my many questions. The installation crew turned up on time and were very friendly. The installation is very neat and is working well. I have already recommended Kozco to family and friends. Show additional information
Great service, always contactable and answered any questions prior. Only company that offered to come around and look at house when quoting. Arranged a crew to remove the old system prior so I could clean the roof. Install to be done in a couple of weeks. Show additional information
Start to finish an over all great experience.. kozco were very professional, couldn't be happier. Thankyou to Sam for your fast replies and endless amount of knowledge. Big thankyou to the install team Allen and Ryan, the panels look great. Show additional information
Generally Kozko was excellent however:
1. The wrong panels arrived (lucky I was there because they had not realised)
2. The electrician did not complete the job - a mate of his had to install something that he had forgotten.
3. I’m not convinced that he has left enough room for the Origin smart meter. Origin is due within about 2 weeks so we will see.

I provided feedback to your website. Thank you for your very excellent help.
Cheers
David
Show additional information
Friendly and knowledgeable staff. Very good install experience. I highly recommend Kozco. Show additional information
Show additional information
Kozco kept us well informed of each step in the process. The installers arrived on time. They were very professional and even removed my solar pool heating from the roof and cleaned up the messy silicon from the roof tiles for me. All rubbish was removed from the site which was very good because I wasn't sure that they would take the metres of rubber pool heating. Operation of the system was clearly explained and there is a neat phone app to show the systems energy production etc. I wouldn't hesitate to recommend them to my friends. Show additional information
From the outset Kozco (Sam in particular) were above the rest. When I looked for Solar it's easy to get confused among the proliferation of installers promising to be the cheapest, the best etc. etc. but Kozco stood out for their incredible communication, their approach to best in class solutions and their fearless approach to recommending the best solution rather than 'win on price' and deal with a dissatisfied customer later (although their price was the best for our solution). Fast turnaround and an installation team that were professional, friendly and informative ensured a seamless installation experience. The solution is amazing, the detail for installation (no visible wiring or unnecessary conduit work) sets these guys apart. The fact that once we switched it on the preparation and attention to our specific requirements was evident in that we were producing enough to maximize self-consumption, charge our Tesla and put back into the grid. Happy is an understatement, rewarded-excited-satisfied are barely enough to describe our experience. Thanks Sam and thanks Kozco. Show additional information
Great experience and wiould recommend to anyone Show additional information
Kozco were very competitive and I up the spec on the panels to a twin series REC at a reasonable cost .
We have been very impressed so far and hopefully that turns out in the final returns as well.
Show additional information
Yes quite a lot but too detailed to dictate by my microphone. Generally speaking, Sam, the installer, was quite a competent person his team also seemed to handle the cells sorry panels with care. I will write a separate review of the whole detail after I have the battery installed, and and sufficient time has passed for me to truly evaluate the system. Show additional information
I used Kozco Energy Group (Adelaide, South Australia), for my Solar power investment and installation. After being recommended by Solar Quotes.

My initial point of contact was with Sam, who provided some thorough information about their products and offered 2 quotes. He did not try to up sell or do the hard sell, he recommended only what suited our family. He was prompt with the quotes and getting the paperwork/process started.
Chris, Revin and Michael installed the system. They were very friendly, polite, organised and tidy.

I had my solar power system up and running, attached to the App before they left. YAY.

I would have no hesitations in recommending this team to get you sorted with your Solar Power needs.
Show additional information
Great job guys. Keep it up. Cheers Show additional information
 To get your quotes, please enter your postcode: