Kozco Energy Group Reviews

Based on 155 ratings Aus Ranking

  • 5 star 86
  • 4 star 66
  • 3 star 3
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.65
  • System Quality
    4.69
  • Customer Service
    4.81
  • Installation
    4.82

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About Kozco Energy Group, Solar Installers

Kozco Energy Group
Platinum Partner
Kozco Energy Group is a SolarQuotes Client (what does this mean?)
ABN: 26 605 073 943  ABN active since 31 Mar 2015 | Kozco Energy Group Pty Ltd
verified
ACN: 605 073 943  ACN active since 31 Mar 2015 | Kozco Energy Group Pty Ltd
verified

Estimated pricing for system: $4,790 - $7,000 depending on hardware choice and installation difficulty ( how is this calculated? )

Kozco Energy Group is a Solar Power Installation company based in Croydon Park and serves SA. Here are their reviews as submitted by visitors to SolarQuotes

Kozco Energy Group Solar Reviews

Easy to deal with and good quality.

The company has been efficient, punctual and easy to deal with in all stages of the sales, design and installation process. Show additional information

Great service from start to finish

Our sales rep Sam was accommodating from the get go. We had a very tight timeline as we had been messed around by two other installers who didn't show up or respond to any of our emails/calls. Sam made it work for us and fit us in before the end of the year. He was responsive and provided me with all the information i requested.
The installation team were also great! They were unable to finish the job on the first day due to the incorrect parts being supplied but were honest with me as to why and came back on the weekend to finish the job. They were also unable to install our inverter where we wanted it to be but worked with us to come up with the best possible solution and made it work. They cleaned up after themselves and were very helpful in the explanation of how everything worked.
The after sales process has also been great. Nicole and Tayla have been extremely helpful with the meter set up with our Electricity company and supplying the relevant warranty information and paperwork.
I would definitely recommend Kozco to my family and friends.
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Kozco Experience

We contacted Kozco and had our system installed Oct 18 , we installed what was suggested based on our previous 4 Bills, which we accepted.
Installation process was fantastic all Kozco staff great to deal with, trades people were polite , and tidy.
Customer Service across all Staff sensational.
In the first year we saved approx $3000 based on previous bills
We have just installed a Tesla Battery with same level of fantastic service, and while it’s early it looks like our Power Bill will be reduced even more significantly.
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Good experience with Kozco installer, overall happy with installation and setup. Recommended

Sales\Quoting: The Process was pressure free. One of the few installers who actually came to property for a physical look, thats why they get the point. Aidan was friendly and provided good information. We were informed of the steps from agreeing on the system, paying deposit and then final payment on completion. This process also went well.
Installation: There was slight mix up of the install dates where they got the wrong date on the books but Kozco was able to adjust their schedule and have our system installed on the agreed date. Installers were punctual and friendly guys. The job appears to be done well with frame install, neat wiring and panel layout. Even though our meter box was old and complicated the guys stayed full day to get everything working before leaving.
Customer Service: Was overall good experience, other that install date mix up. They helped do the paperwork to change the old meter to smart solar meter. Explained the system operation. Setup solarweb for monitoring of solar production and consumption. Answered the many questions thrown at them.

It has been a month and happy with the solar production so far. Operating as expected.
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Kozco were accurate, informative, well organised, made me feel very comfortable of their ability to understand, design and install

Aidan made contact and was super friendly and down to earth from the outset. I felt more comfortable than with others.
He explained how they manage things, the equipment and was the first to tell me about the VPP and Tesla Offer, that was the key.
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All well went well

Everything went smoothly as the sales person/provider was my neighbor Show additional information

Professional service with fabulous work ethic.

Sam provided our quote and in conjunction with the in-office team, arranged the installation of our solar panels and battery within a short period of time. Sam also ensured he followed-up with a site inspection and actively sought feedback.
All of the installation team were extremely professional, tidy and friendly, providing important information about the hardware and control software.
It's been reassuring to receive this level of pre and post installation support, and sets Kozco Energy Group apart from the competition by a long way. Many thanks to Sam and the team. Highly recommended.
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Couldn’t be happier!

Excellent customer service and couldn’t be happier with the electricians, installers and Sam. Kozco had met all my expectations with pricing, quality and warranty. Sam was friendly and available at all times to answer my questions when needed. Highly recommend!! Show additional information

Solar Stars

From the first call the Kozco team Sam & Aidan in the sales team. Explained the process and cost etc clear so there was no issues on the day of installation.
And the day of installation was smooth and professional with safety as a priority and a professional manner through the job .
Would be happy to tell all my friends and family
And the Tesla Battery and Fronius solar system are already making savings to my bill
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Generally Kozko was excellent however:
1. The wrong panels arrived (lucky I was there because they had not realised)
2. The electrician did not complete the job - a mate of his had to install something that he had forgotten.
3. I’m not convinced that he has left enough room for the Origin smart meter. Origin is due within about 2 weeks so we will see.

I provided feedback to your website. Thank you for your very excellent help.
Cheers
David
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Kozco were very competitive and I up the spec on the panels to a twin series REC at a reasonable cost .
We have been very impressed so far and hopefully that turns out in the final returns as well.
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Excellent quality of installation. Very professional.

Technically the quality if the product and work was excellent. This is the second solar/battery order I placed with Kozco, so it show it went very well.
A few minor admin issues, which were resolved promptly.
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Very happy customer

We received very good service from Kozco from day one. Aidan came to quote and was polite, friendly and helpful. Follow up was good and the planning handled well. The installation team - Sam, Jake and Josh - worked quickly and well on a very hot (42 degree) day, and completed installation, clean-up etc very well. Good info on the install and what to expect next. The admin team - Tayla and Nicole - have also been really good to work with.
We are only a few days into using the system but very happy so far.
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The 3 suppliers that quoted to do the job were all within $350 from the cheapest to the most expensive. All the suppliers were keen to have the job and followed up by email or phone to discuss their quotes and clarify and issues that we may have. Show additional information

brilliant seamless installation , quality stainless clips and weather proof materials ,

very well organized, excellent product. Kozco helped me design and fulfill our Solar objectives , , we have definitely added value to our property and cosmetically it looks great, will use again, kind regards David Show additional information

Knowledgeable

A great group to work with on a large and complex system with extra electrical work needed. Will recommend them to others. Show additional information

Easy to deal with end to end.. great service, great work, great outcome

Great communication, ver easy to deal with. Prompt ( which seems to be a rarity in this industry) and professional in every way. Would highly recommend for anything solar... a battery in our case Show additional information

Efficient and effective!

Added a battery storage solution to our existing solar set up.
Easy communication, straightforward quote at very competitive price.
Very straightforward installation, stayed around to ensure that everything was working to our satisfaction and made sure we knew how to operate the app.
Would work with again and have recommended to others.
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Professional people.
Know their industry.
Extremely good installers.
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Great service from start to finish.

Aidan Riley who did the quote came out on the day of installation along with a dozen installers on the day it was scheduled. All were extremely professional, courteous, tidy and friendly. Stephanie in the office rang and keep us up to date on connection issues.
I have not seen service like this from an organisation in a long time and it was a pleasure doing business with Kozco Energy Group. Highly recommend.
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Smooth and easy process

Friendly and not pushy quoutes, answered my questions and made suggestions
Team did the installion on time and neatly leaving no mess.
Doing grid connection at present
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Excellent service

The fact the installer came to our house and explained exactly what they could offer won us over in the end. Hundreds of questions. A quicker install than I expected. Barriers to installation were addressed. Installers were very friendly and took all their rubbish away. Everything clearly explained. You could tell they had done this a lot of times. Very smooth. Well done and thank-you Show additional information

Great install from quote to finish

Kozco provided honest advice and quoted a custom system to suit my house and it's limitations. Installers worked hard and got it done in a solid day. So far so good! Show additional information

Retiree’s Choice

In my humble opinion I got the best deal the choices I made. I had a choice between Tindo and LG but ended up installing REC N-Peak solar panels. I also had to choose between Enphase micro inverters and Fronius Primo, I chose the latter. After thorough research, I jumped on a PV system installed by KOZCO ENERGY GROUP, a small but professional team that has a very brilliant future to diversify in the PV industry and its allied fields. KOZCO did everything after I made my choices. KOZCO ENERGY GROUP in 2 words, VERY EFFICIENT! Have I made the right decisions remain to be seen in the performance of my PV system in the years to come. Show additional information

Great price, good gear & quick installation

Quote was well priced even though it was a 2nd story installation. Sales person was good to deal with & made it easy. Installation was on time in the morning & sign off was early afternoon with system up & running. Grid connection (meter update) organised but held up by energy retailer. Show additional information
Overall very satisfied with Kozco. What I didn't like about Kozco was that they became completely unresponsive after I gave them the job. They didn't send a confirmation that they received the deposit, didn't return phone calls, didn't inform me of an installation date, nothing for about 3 weeks. In that sense the customer service experience was poor. However, my expectations around the quality of the system and the installation were absolutely met. Show additional information

Professional company and high quality

Superb customer service from start to completion of our Solar system. Aidan was impressive with his knowledge and we felt all the better knowing he is an electrician. My husband researched prior and Kozco met all our expectations with pricing, quality and warranty. Aidan was friendly and available at all times to answer our questions and I felt extremely comfortable having Aidan and the Kozco installers in our home. Many thanks. Show additional information

Elite service and suberb professionalism

From start to finish we had Aidan from Kosco take myself and my wife on our quest to get solor installed for our new home. Throughout the whole process from the sales and quoting through to the installation stages Aidan was extreamly helpful and knowledgable. The quote given was easily the best given the quality of the product compared to other companies. Throughout the installation process Aiden kept us up to date and was very polite and considerate of my wife and I's busy life style by being punctual and flexible to work around our busy schedules. Overall i would highly reccomend (and have to other friends) Kozco and Aidan if you are looking at getting solor installed in a professional and cost effective manner. Show additional information
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Happy customers!

Sam was very knowledgeable and great to deal with right from the start. Communication was very smooth. Installation team were friendly and mostly professional. We had a big group of team members come through as we had a 10.5kW system with Tesla battery installed. Electrician Minh was top guy. Would totally recommend Kozco to anyone looking to install a solar panel system. Show additional information

Great customer service. Highly recommend

Highly recommend Kozco. Sales person (Sam) was honest and knowledgeable. He was also easily accessible if I had any questions after the order. Install team (Minh and co) were prompt, friendly and tidy. Solar team (Nicole, Stephanie, Jess) were helpful and prompt. They look after all the other aspects to get my solar up and runing and communicate with energy retailer on your behalf. Show additional information
Generally a smooth process. Went well. Show additional information

Professional service, highly recommended

Kozco were recommended by a friend and we have already recommended them to others. Sam managed the sales and quotes process, and remained in regular contact throughout the installation and connection process. We found the entire team to be professional and knowledgeable, and they answered our many questions in a prompt and friendly manner. We chose a 26.4kW system, which was installed over 2 days, and within two weeks of signing the contract. The installation went smoothly and as planned. The office team at Kozco arranged the smart meter installation, and kept us updated throughout the process. We have now had our solar system for 6 months, and have already received a solar feed-in credit of $2047, plus 'free' electricity usage throughout the daylight hours. Our bills are better than zero - we have $600 in credit with our energy retailer. We are thrilled with this outcome on our investment, which should see our large system paid off in well under 5 years. Show additional information

Fantastic from first call to after sales service

Reven and the boys were awesome. Even apologized for running five minutes late. Steph was prompt and helpful in getting connected to the grid. Wayne replied to my missed call while on holiday.. It was refreshing doing business with such a team. Had been referred by their former customer who had been equally impressed. Show additional information

You are mad to not consider Kozco!

I am very impressed with the service and workmanship we have received from Kozco Group. The pricing was competitive and the process has been very smooth.

I started the solar journey opting for Adam Solar who sub contracted MDB electrical. Our roof pitch is 35 degrees and although I flagged the steep pitch with Adam solar early in the process it never translated to a site inspection. On installation day MDB left the site on the grounds of safety and 10 days later no 'solution' had been achieved and I was told thanks, but no thanks.

I emailed Kozco Group the next morning, 10 minutes later I was called and within 30 minutes I had a quote emailed through. The next day a site inspection was done and the 35 deg pitch offered no issues - go figure.

Everything went smoothly and I was pleased to be kept informed throughout the process. The installers arrived on time, placed the inverters where I wanted them and did a first rate job. They take the time to explain the system (and app that goes with Fronius). I was also pleased with the logical placement of panels across both east/west pitch.

I rarely write reviews, suffice to say Kozco are deserving of a good one!
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No fuss, great customer service

Not one of the 3 quotes but one of the many companies I approached myself.

Kozco was great from my initial inquiry up until after install completion.
I first called and asked for a solar quote - got a phone call from sales within 10 minutes. Sales person, Sam (there's multiple Sam's there), was honest and upfront about costings. All my questions were answered and pricing was competitive.

After confirmation of my system order, I was given a timeline and tentative install date.

Week of install date, weather is terrible the whole week, worst ON day of install. I called to check whether install day will go ahead (fully understanding if it got cancelled). Told install will go ahead.

Install day - installers arrive on time. Installed my system through terrible conditions (downpours and wind) and stayed until they were confident I was happy and understood my system (late Friday afternoon) Installers were all friendly and respectful. No swearing or obnoxious behaviour as you would find with some trades.

Throughout the whole process Kozco made themselves available for me to ask any questions as they arise.

They were wonderful to deal with and made my solar experience a positive one. Oh, I am super happy with my system and the outputs I am getting!
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Kozco were great. Installed in 4 weeks from depisit. Communication was great, and if i ever had any questions, they were on it it like a flash.
The install went smoothly, was very neat and is working well.
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Solar installation and service

We had 2 systems installed in the Sam week 1 x 12.5kw and 1x 15kw We had the most Amazing experience throughout the hole process from the day we met Sam to the day our solar was installed all the tradesman were professional thorough! I would highly recommend them. Show additional information

Adequate at best

The sales person at Kozco seemed to be helpfull enough, he did not know or ask about shading on my roof,which is important in solar installations. The installation was a disaster and they had to be called back to correct problems twice, one of the problems cannot be fixed. The workmanship of the installers was poor and the fixes done to correct the installation faults were a second best option. The customer service was reasonable with the job done when they said it would be done and the grid connection went smoothly in a timely manner. when it comes to solar installs, you need to know more about solar than the salesperson (not hard) and you definitely need to be on site when the installation is carried out. Show additional information
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Excellent service

The installation was thorough and the the service good.
Had problems with electricity turning off in the house after installation and sorted professionally and competently
They did a really good job
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Quick, reliable, punctual, great after service

Kozco husband and wife team made dealing with them easy.. managed to tackle issues regarding inverter shutdowns during the first month post installation and very punctual with timing.. reasonable pricing and great professional staff.. i have no doubts with the after sales service with them.. Show additional information

Professional company and great quality product

From the moment I contacted Sam and requested a quote, the team at Kozco we’re nothing short of fantastic. I receive the quote promptly and the process and system Information was clearly outlined. The installation team arrived on time and got straight into it, not wasting any time. The team were friendly and polite and conducted themselves in a professional manner.

The system and associated application were explained to me prior to the completion of the job.
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5 stars all round!

We couldn't be happier with the sales and service experience we've had with Kozco! The sales and quoting process was clear and thorough, and Sam explained everything in easy terms. The installation team did a great job and were professional and friendly, and explained what they were doing as the job progressed. Stephanie and Nicole liaised with us regularly about the whole process - what to expect, billing, booking dates and the meter change-over. Every contact we had with Kozco demonstrated their care and customer-focused culture. They went above and beyond our expectations! Show additional information
For the same system, other suppliers wanted anywhere from $200- 1200 more. Kozco were easy to work with and great communicators. The installers went through everything with me with no hassles. The workmen were all Aussie qualified which gave me peace of mind that the installation met Aussie standards. Show additional information

Excellent service in all aspects

Excellent customer service in all aspects. Helped us clarify what system was best for our situation. Installation was quick, efficient & tidy. They organised the grid connection after the installation of the panels. Highly recommend Kozco to anyone. Will use their services again. Show additional information

AAA rating

One of the most professional organisations I have dealt with.This is the second time I have used this company and their customer service is second to none. Show additional information
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