Kozco Energy Group Reviews

Based on 146 ratings Aus Ranking

  • 5 star 81
  • 4 star 62
  • 3 star 3
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.63
  • System Quality
    4.68
  • Customer Service
    4.80
  • Installation
    4.83

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About Kozco Energy Group, Solar Installers

Kozco Energy Group
Platinum Partner
Kozco Energy Group is a SolarQuotes Client (what does this mean?)
ABN: 26 605 073 943  ABN active since 31 Mar 2015 | Kozco Energy Group Pty Ltd
verified
ACN: 605 073 943  ACN active since 31 Mar 2015 | Kozco Energy Group Pty Ltd
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
SA: BLD 267313 Kozco Energy Group Pty Ltd 
verified

Estimated pricing for system: $4,790 - $7,000 depending on hardware choice and installation difficulty ( how is this calculated? )

Kozco Energy Group is a Solar Power Installation company based in Croydon Park and serves SA. Here are their reviews as submitted by visitors to SolarQuotes

Kozco Energy Group Solar Reviews

Kozco were very competitive and I up the spec on the panels to a twin series REC at a reasonable cost .
We have been very impressed so far and hopefully that turns out in the final returns as well.
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Excellent quality of installation. Very professional.

Technically the quality if the product and work was excellent. This is the second solar/battery order I placed with Kozco, so it show it went very well.
A few minor admin issues, which were resolved promptly.
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Very happy customer

We received very good service from Kozco from day one. Aidan came to quote and was polite, friendly and helpful. Follow up was good and the planning handled well. The installation team - Sam, Jake and Josh - worked quickly and well on a very hot (42 degree) day, and completed installation, clean-up etc very well. Good info on the install and what to expect next. The admin team - Tayla and Nicole - have also been really good to work with.
We are only a few days into using the system but very happy so far.
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The 3 suppliers that quoted to do the job were all within $350 from the cheapest to the most expensive. All the suppliers were keen to have the job and followed up by email or phone to discuss their quotes and clarify and issues that we may have. Show additional information

brilliant seamless installation , quality stainless clips and weather proof materials ,

very well organized, excellent product. Kozco helped me design and fulfill our Solar objectives , , we have definitely added value to our property and cosmetically it looks great, will use again, kind regards David Show additional information

Knowledgeable

A great group to work with on a large and complex system with extra electrical work needed. Will recommend them to others. Show additional information

Easy to deal with end to end.. great service, great work, great outcome

Great communication, ver easy to deal with. Prompt ( which seems to be a rarity in this industry) and professional in every way. Would highly recommend for anything solar... a battery in our case Show additional information

Efficient and effective!

Added a battery storage solution to our existing solar set up.
Easy communication, straightforward quote at very competitive price.
Very straightforward installation, stayed around to ensure that everything was working to our satisfaction and made sure we knew how to operate the app.
Would work with again and have recommended to others.
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Professional people.
Know their industry.
Extremely good installers.
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Great service from start to finish.

Aidan Riley who did the quote came out on the day of installation along with a dozen installers on the day it was scheduled. All were extremely professional, courteous, tidy and friendly. Stephanie in the office rang and keep us up to date on connection issues.
I have not seen service like this from an organisation in a long time and it was a pleasure doing business with Kozco Energy Group. Highly recommend.
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Smooth and easy process

Friendly and not pushy quoutes, answered my questions and made suggestions
Team did the installion on time and neatly leaving no mess.
Doing grid connection at present
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Excellent service

The fact the installer came to our house and explained exactly what they could offer won us over in the end. Hundreds of questions. A quicker install than I expected. Barriers to installation were addressed. Installers were very friendly and took all their rubbish away. Everything clearly explained. You could tell they had done this a lot of times. Very smooth. Well done and thank-you Show additional information

Great install from quote to finish

Kozco provided honest advice and quoted a custom system to suit my house and it's limitations. Installers worked hard and got it done in a solid day. So far so good! Show additional information

Retiree’s Choice

In my humble opinion I got the best deal the choices I made. I had a choice between Tindo and LG but ended up installing REC N-Peak solar panels. I also had to choose between Enphase micro inverters and Fronius Primo, I chose the latter. After thorough research, I jumped on a PV system installed by KOZCO ENERGY GROUP, a small but professional team that has a very brilliant future to diversify in the PV industry and its allied fields. KOZCO did everything after I made my choices. KOZCO ENERGY GROUP in 2 words, VERY EFFICIENT! Have I made the right decisions remain to be seen in the performance of my PV system in the years to come. Show additional information

Great price, good gear & quick installation

Quote was well priced even though it was a 2nd story installation. Sales person was good to deal with & made it easy. Installation was on time in the morning & sign off was early afternoon with system up & running. Grid connection (meter update) organised but held up by energy retailer. Show additional information
Overall very satisfied with Kozco. What I didn't like about Kozco was that they became completely unresponsive after I gave them the job. They didn't send a confirmation that they received the deposit, didn't return phone calls, didn't inform me of an installation date, nothing for about 3 weeks. In that sense the customer service experience was poor. However, my expectations around the quality of the system and the installation were absolutely met. Show additional information

Professional company and high quality

Superb customer service from start to completion of our Solar system. Aidan was impressive with his knowledge and we felt all the better knowing he is an electrician. My husband researched prior and Kozco met all our expectations with pricing, quality and warranty. Aidan was friendly and available at all times to answer our questions and I felt extremely comfortable having Aidan and the Kozco installers in our home. Many thanks. Show additional information

Elite service and suberb professionalism

From start to finish we had Aidan from Kosco take myself and my wife on our quest to get solor installed for our new home. Throughout the whole process from the sales and quoting through to the installation stages Aidan was extreamly helpful and knowledgable. The quote given was easily the best given the quality of the product compared to other companies. Throughout the installation process Aiden kept us up to date and was very polite and considerate of my wife and I's busy life style by being punctual and flexible to work around our busy schedules. Overall i would highly reccomend (and have to other friends) Kozco and Aidan if you are looking at getting solor installed in a professional and cost effective manner. Show additional information
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Happy customers!

Sam was very knowledgeable and great to deal with right from the start. Communication was very smooth. Installation team were friendly and mostly professional. We had a big group of team members come through as we had a 10.5kW system with Tesla battery installed. Electrician Minh was top guy. Would totally recommend Kozco to anyone looking to install a solar panel system. Show additional information

Great customer service. Highly recommend

Highly recommend Kozco. Sales person (Sam) was honest and knowledgeable. He was also easily accessible if I had any questions after the order. Install team (Minh and co) were prompt, friendly and tidy. Solar team (Nicole, Stephanie, Jess) were helpful and prompt. They look after all the other aspects to get my solar up and runing and communicate with energy retailer on your behalf. Show additional information
Generally a smooth process. Went well. Show additional information

Professional service, highly recommended

Kozco were recommended by a friend and we have already recommended them to others. Sam managed the sales and quotes process, and remained in regular contact throughout the installation and connection process. We found the entire team to be professional and knowledgeable, and they answered our many questions in a prompt and friendly manner. We chose a 26.4kW system, which was installed over 2 days, and within two weeks of signing the contract. The installation went smoothly and as planned. The office team at Kozco arranged the smart meter installation, and kept us updated throughout the process. We have now had our solar system for 6 months, and have already received a solar feed-in credit of $2047, plus 'free' electricity usage throughout the daylight hours. Our bills are better than zero - we have $600 in credit with our energy retailer. We are thrilled with this outcome on our investment, which should see our large system paid off in well under 5 years. Show additional information

Fantastic from first call to after sales service

Reven and the boys were awesome. Even apologized for running five minutes late. Steph was prompt and helpful in getting connected to the grid. Wayne replied to my missed call while on holiday.. It was refreshing doing business with such a team. Had been referred by their former customer who had been equally impressed. Show additional information

You are mad to not consider Kozco!

I am very impressed with the service and workmanship we have received from Kozco Group. The pricing was competitive and the process has been very smooth.

I started the solar journey opting for Adam Solar who sub contracted MDB electrical. Our roof pitch is 35 degrees and although I flagged the steep pitch with Adam solar early in the process it never translated to a site inspection. On installation day MDB left the site on the grounds of safety and 10 days later no 'solution' had been achieved and I was told thanks, but no thanks.

I emailed Kozco Group the next morning, 10 minutes later I was called and within 30 minutes I had a quote emailed through. The next day a site inspection was done and the 35 deg pitch offered no issues - go figure.

Everything went smoothly and I was pleased to be kept informed throughout the process. The installers arrived on time, placed the inverters where I wanted them and did a first rate job. They take the time to explain the system (and app that goes with Fronius). I was also pleased with the logical placement of panels across both east/west pitch.

I rarely write reviews, suffice to say Kozco are deserving of a good one!
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No fuss, great customer service

Not one of the 3 quotes but one of the many companies I approached myself.

Kozco was great from my initial inquiry up until after install completion.
I first called and asked for a solar quote - got a phone call from sales within 10 minutes. Sales person, Sam (there's multiple Sam's there), was honest and upfront about costings. All my questions were answered and pricing was competitive.

After confirmation of my system order, I was given a timeline and tentative install date.

Week of install date, weather is terrible the whole week, worst ON day of install. I called to check whether install day will go ahead (fully understanding if it got cancelled). Told install will go ahead.

Install day - installers arrive on time. Installed my system through terrible conditions (downpours and wind) and stayed until they were confident I was happy and understood my system (late Friday afternoon) Installers were all friendly and respectful. No swearing or obnoxious behaviour as you would find with some trades.

Throughout the whole process Kozco made themselves available for me to ask any questions as they arise.

They were wonderful to deal with and made my solar experience a positive one. Oh, I am super happy with my system and the outputs I am getting!
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Kozco were great. Installed in 4 weeks from depisit. Communication was great, and if i ever had any questions, they were on it it like a flash.
The install went smoothly, was very neat and is working well.
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Solar installation and service

We had 2 systems installed in the Sam week 1 x 12.5kw and 1x 15kw We had the most Amazing experience throughout the hole process from the day we met Sam to the day our solar was installed all the tradesman were professional thorough! I would highly recommend them. Show additional information

Adequate at best

The sales person at Kozco seemed to be helpfull enough, he did not know or ask about shading on my roof,which is important in solar installations. The installation was a disaster and they had to be called back to correct problems twice, one of the problems cannot be fixed. The workmanship of the installers was poor and the fixes done to correct the installation faults were a second best option. The customer service was reasonable with the job done when they said it would be done and the grid connection went smoothly in a timely manner. when it comes to solar installs, you need to know more about solar than the salesperson (not hard) and you definitely need to be on site when the installation is carried out. Show additional information
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Excellent service

The installation was thorough and the the service good.
Had problems with electricity turning off in the house after installation and sorted professionally and competently
They did a really good job
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Quick, reliable, punctual, great after service

Kozco husband and wife team made dealing with them easy.. managed to tackle issues regarding inverter shutdowns during the first month post installation and very punctual with timing.. reasonable pricing and great professional staff.. i have no doubts with the after sales service with them.. Show additional information

Professional company and great quality product

From the moment I contacted Sam and requested a quote, the team at Kozco we’re nothing short of fantastic. I receive the quote promptly and the process and system Information was clearly outlined. The installation team arrived on time and got straight into it, not wasting any time. The team were friendly and polite and conducted themselves in a professional manner.

The system and associated application were explained to me prior to the completion of the job.
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5 stars all round!

We couldn't be happier with the sales and service experience we've had with Kozco! The sales and quoting process was clear and thorough, and Sam explained everything in easy terms. The installation team did a great job and were professional and friendly, and explained what they were doing as the job progressed. Stephanie and Nicole liaised with us regularly about the whole process - what to expect, billing, booking dates and the meter change-over. Every contact we had with Kozco demonstrated their care and customer-focused culture. They went above and beyond our expectations! Show additional information
For the same system, other suppliers wanted anywhere from $200- 1200 more. Kozco were easy to work with and great communicators. The installers went through everything with me with no hassles. The workmen were all Aussie qualified which gave me peace of mind that the installation met Aussie standards. Show additional information

Excellent service in all aspects

Excellent customer service in all aspects. Helped us clarify what system was best for our situation. Installation was quick, efficient & tidy. They organised the grid connection after the installation of the panels. Highly recommend Kozco to anyone. Will use their services again. Show additional information

AAA rating

One of the most professional organisations I have dealt with.This is the second time I have used this company and their customer service is second to none. Show additional information

No hesitation in recommending.

Punctual, courteous, professional from installers to office staff. Followed thru with my energy provider. Show additional information

Professional service and high quality product

I would highly recommend Kozco Energy Group. The entire process felt effortless despite being quite complex behind the scenes. Kozco’s team handled it all and made it a stress free experience. The sales team were professional, prompt and addressed each and every one of our queries.

The administration team demonstrated a high level of communication and kept us informed throughout their dealings with our energy provider.

The installation team were punctual, professional and completed installation in their advised time frame. Upon completion, the team thoroughly explained our system and the associated monitoring application. Our site was left cleaner than when the team arrived.

I would recommend Kozco Energy Group for their professionalism and the high quality service and product that we were delivered.
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I've certainly learnt a lot about solar systems. I've had other quotes from companies that advertise heavily but have learnt that they deal with cheaper goods. A nearby neighbour, who is an electrical engineer, recommended the company that he used and we ended up with them. I bought "The Good Solar Guide" and thoroughly recommend this book for anyone thinking about solar. Read it first before you sign with a company. Show additional information
After receiving 3 quotes using the Solar Quotes website, I spoke to Sam from Kozco Energy Group as I had a few questions in relation to the quote that he had completed for me. I found the quote extremely competitive and the quality of the products intended to be used of high quality. Sam was able to answer my questions. He was relaxed and not pushy in anyway. I accepted his proposal and the whole process from that point onwards was very smooth. On the day of install, every workman that attended was friendly and polite. The installation was first class and well explained after installation was complete. I have absolutely no hesitation in recommending this company. The customer service I received from the front office was amazing and the installation was better than I ever expected. Show additional information

Great Job

Installers very polite, efficient and hard working. Kept us informed of progress. Receptionist helped answer all our early queries re our electricity providers role. Show additional information

Installer was very good throughout the entire process.

While the installer couldn't have been better, the same could not be said about the energy providers. Show additional information

Fantastic installer

Wayne was very knowledgeable and all promises were delivered to a tee. Highly recommend to all Show additional information
The process was made easy with using your site and Kozco Show additional information
The Fronius inverter was faulty and had to be replaced which took about 3 days. Then the inverter would not connect to our WiFi. It appears Fronius wifi does not like to connect to 5kw(?) wifi systems which apparently are becoming the norm for households. There is substantial comment about this on the web and you-tube. In the end the inverter had to be hard wired to our computer system. Perhaps you might like to check this out and include your findings in your information for solar panel researchers. Show additional information
Kozco are also upgrading my HWS to a solar integrated heat pump system. System not yet installed. Show additional information
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