Kozco Energy Group Reviews

Based on 174 ratings Aus Ranking

  • 5 star 102
  • 4 star 68
  • 3 star 4
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.67
  • System Quality
    4.72
  • Customer Service
    4.80
  • Installation
    4.84

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About Kozco Energy Group, Solar Installers

Kozco Energy Group
Platinum Partner
Kozco Energy Group is a SolarQuotes Client (what does this mean?)
ABN: 26 605 073 943  ABN active since 31 Mar 2015 | Kozco Energy Group Pty Ltd
verified
ACN: 605 073 943  ACN active since 31 Mar 2015 | Kozco Energy Group Pty Ltd
verified

Reviewers report paying: $4,790 - $11,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Kozco Energy Group is a Solar Power Installation company based in Croydon Park and serves SA. Here are their reviews as submitted by visitors to SolarQuotes

Kozco Energy Group Solar Reviews

Installation of solar system

We were happy with our quote. The company we choose was a bit dearer than ,some of the others, however they had the best inverter. Our system was installed yesterday & the boys did a great job of installing it. Show additional information

Quality work and customer service

Kozco provided quote and answered inquiries, emails in a professional and timely manner. I knew from an instance they were the solar installer for me. The day of installation also proved that case when installers arrived on time and worked very hard. Installation was not easy regarding the pitch of my roof. They powered through and cleaned up very well. I will be recommending Kozco or anyone planning to install a solar system. I’m going to hirer their other electrical services also. Show additional information

Professional

We received quotes from a few suppliers but were most impressed with team from Kozco, fully explained right from the start and great communication from start to finish. On the day of installation the team were friendly and polite and we have been happy with the system since. Show additional information

Amazing 5 star experience

Had a email from Sam tesla at Kozco with a quote that he determined worked best for us. Turned out he had done his research and it was elite. Install, sales and admin were all just as good. System has been on a month and so far we’re cash flow positive. Please give Kozco a try for your solar needs. Show additional information

Perfection to a T

The Installation process started with a hassle free email from Sam, we then had a inspection done with Sam. He is a qualified Electrician and Solar Installer so pointed out some things the other company's did not. We went with a 10kw and Tesla to suit our demands. Beware as most company's only wanted to do a 6.6kw which we determined didn't meet our needs. Install was smooth from the Kozco Team and the explanation and administration work also matched the whole process. Incredibly happy and will refer Sam and his team to anyone who asks. Thanks heaps SolarQuotes. Show additional information

Great work!

Kozco did a great job from quoting, documentation, the cost-benefit analysis, explanation and installation.
The installation was straight forward and the team communicated with me during the whole process. Full system was installed in 1.5 days with almost no disruption to the family. Power was off for a short time only.
Operation now is great and the system works perfectly, saving costs immediately.
The Tesla App gives live energy production, storage levels and usage.
Thank you Kozco!
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Kozco, the right Solar Company for us

Kozco began with a friendly and knowledgeable staff who provided a detailed quote, lots of information and answered all our questions.
The installation followed the same, great staff and job completed in a timely and professional manner.
Our customer service experience was excellent, they communicated with us throughout the process and followed through to the end.
I thoroughly recommend Kozco to look after you for all your solar needs.
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Great customer service, efficient installation

Had a great experience with Kozco, they were extremely responsive in answering any questions we had and the installation process was quick and efficient. Show additional information

Fantastic Friendly Service

After contacting Kozco for a quote they where out very quickly to have a look. Aiden Riley was very helpful in the whole process. Kozco have very friendly and helpful staff and I highly recommend them to anyone. Show additional information
The team at Kozco are fantastic. The whole process was very professional and went very smoothly. I would highly recommend Aiden Riley and the team from Kozco Show additional information

Very Happy. I have recommended them to family and friends

The quote I received from Kozco was extremely competitive, so much so that i decided to add a Tesla Storage Battery as well.
The installation team were on time, polite and cleaned up all rubbish upon completion of the job.
The support and administration team were available to address any queries i had during and after purchase.
I would highly recommend Kozco to friends and family.
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Perfect and professional installation

With an existing system already in place, the company rep was able to provide a next day quote on expanding my system to my garage and fit a battery. The customer service after agreeing to proceed was simple and easy and the date set. Although the job took a bit longer than planned, it was brought forward due to avoid inclement weather and the system worked perfectly. I’m extremely happy with the whole process. Show additional information

Great customer service. Highly recommend

Highly recommend Kozco. Sales person (Sam) was honest and knowledgeable. He was also easily accessible if I had any questions after the order. Install team (Minh and co) were prompt, friendly and tidy. Solar team (Nicole, Stephanie, Jess) were helpful and prompt. They look after all the other aspects to get my solar up and runing and communicate with energy retailer on your behalf. Show additional information

Excellent, very happy

Sam and team was great from the start and then the installation crew were fantastic. Very informative information from the initial enquiry until the completion of installation. Would highly recommend.

Supplier Reply

Hi Sarah,

Thank you for your feedback and review, Nothing makes our team feel more satisfied than knowing we've made our customers happy. :)
Thanks

Wayne on belhalf of the Kozco team
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Great company to deal with at all levels

Every stage of this important purchase has been handled to such a high degree of customer satisfaction, sales, installation and technical support.

Supplier Reply

Cheers Simon, Glad your experience was 5 star which is what we are always striving for at Kozco, the feedback is appreciated.
cheers
Wayne on behalf of the Kozco team
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Mixed bag.

There was a an initial phone call to arrange to be there for them to pre wire the system before installation. I planned for leave from work and it was cancelled. The second phone call was for a different day which I asked was I needed on site to allow for access. I was told no, which made me wonder why I was not told that to start with.
Other aspects of dealing with them were far smoother and more professional - prior contacting the solar company I had organized to get the roof replaced and gave both companies each others' contact details. kozco called the roof company the roof company did nothing.

Update 28/4/2020: The follow up after installation has been thorough

Supplier Reply

Hi George,

Thank you for your feedback, we strive to give every customer the best experience possible, we apologise that the installation date had to be changed.
We are glad the installation went well and will be here to support your system for years to come.

Thankyou
Wayne
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Very Professional Installation

Kozco were very professional for our solar installation. Aidan answered all of my questions (there were many!!) and worked through all of the details that were necessary because we were adding a new solar system to our original system . The installation crew were very accommodating to last minute panel layout changes and even ran ethernet cable to network the inverter and smartmeter instead of wifi. Very professional from start to finish and they handled all approvals and SA power changes. We needed a couple of tweaks to the system after commissioning and Kozco were happy to send our someone to have a look and make changes for us as well as explain the Fronius app. I would highly recommend these guys to anyone looking to install solar. Show additional information
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Low Stress sales process and installation.

The team at Kozco were great. Aidan was very accommodating when I requested requotes for various options. We finally settled on the Trina panels and Goodwe inverter with Solar Analytics. Installation date was locked in and Aidan did a pre-installation site survey to confirm inverter location and also my request to replace the old RCD Main switch and power and light circuit breakers with RCBO's. It was no problem for Kozco. The installation went smoothly thanks to Sam, Josh and Ryan. The job was completed with no issues by 2pm.

Supplier Reply

Thankyou so much for the feedback Robert, Glad your installation met expectations.

all the best
Wayne on behalf of the kozco team
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Professional installation, quality installers.

Great service & installation even our energy retailer meter installer made comment on the high standard quality of the work they had done.

Supplier Reply

Thankyou Ben, we love hearing feedback like this, i will pass on to the installers and also good to hear other industry professionals are noticing the high quality Kozco provide.
thanks again
Wayne on behalf of the kozco team
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Liked that they in SA, not the dearest or cheapest

Hasn’t been installed yet but will let you know , were quick to contact, very friendly

Supplier Reply

Thank you Anne appreciate the feedback. Show additional information

Easy to deal with and good quality.

The company has been efficient, punctual and easy to deal with in all stages of the sales, design and installation process.

Supplier Reply

Cheers Gary

great to hear we made to process easy for you, our team appreciates the feedback.

Thankyou
Wayne on behalf of the kozco team
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Great service from start to finish

Our sales rep Sam was accommodating from the get go. We had a very tight timeline as we had been messed around by two other installers who didn't show up or respond to any of our emails/calls. Sam made it work for us and fit us in before the end of the year. He was responsive and provided me with all the information i requested.
The installation team were also great! They were unable to finish the job on the first day due to the incorrect parts being supplied but were honest with me as to why and came back on the weekend to finish the job. They were also unable to install our inverter where we wanted it to be but worked with us to come up with the best possible solution and made it work. They cleaned up after themselves and were very helpful in the explanation of how everything worked.
The after sales process has also been great. Nicole and Tayla have been extremely helpful with the meter set up with our Electricity company and supplying the relevant warranty information and paperwork.
I would definitely recommend Kozco to my family and friends.

Supplier Reply

Thanks Tina,
As with any company sometimes there is a slight hiccup eg with the parts, Kozco always strive to be fast and efficent in rectifying the issue and ensuring our customers are happy.

Thank you for the feedback
Wayne on behalf of the kozco team
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Kozco Experience

We contacted Kozco and had our system installed Oct 18 , we installed what was suggested based on our previous 4 Bills, which we accepted.
Installation process was fantastic all Kozco staff great to deal with, trades people were polite , and tidy.
Customer Service across all Staff sensational.
In the first year we saved approx $3000 based on previous bills
We have just installed a Tesla Battery with same level of fantastic service, and while it’s early it looks like our Power Bill will be reduced even more significantly.

Supplier Reply

Thank you John
providing quality, great service and products is our game and we are so happy you have had an excellent experience

cheers
Wayne on behalf of team kozco
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Good experience with Kozco installer, overall happy with installation and setup. Recommended

Sales\Quoting: The Process was pressure free. One of the few installers who actually came to property for a physical look, thats why they get the point. Aidan was friendly and provided good information. We were informed of the steps from agreeing on the system, paying deposit and then final payment on completion. This process also went well.
Installation: There was slight mix up of the install dates where they got the wrong date on the books but Kozco was able to adjust their schedule and have our system installed on the agreed date. Installers were punctual and friendly guys. The job appears to be done well with frame install, neat wiring and panel layout. Even though our meter box was old and complicated the guys stayed full day to get everything working before leaving.
Customer Service: Was overall good experience, other that install date mix up. They helped do the paperwork to change the old meter to smart solar meter. Explained the system operation. Setup solarweb for monitoring of solar production and consumption. Answered the many questions thrown at them.

It has been a month and happy with the solar production so far. Operating as expected.

Update 10/3/2020 Warning for people who get solar system installed prior to having a new solar meter installed ie: using old clock-face electricity meter. Turn Off the solar system and don't let the old meter run backwards else the energy retailer will consider that tampering with readings and charge estimated readings. I wasn't made aware of this during installation
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Kozco were accurate, informative, well organised, made me feel very comfortable of their ability to understand, design and install

Aidan made contact and was super friendly and down to earth from the outset. I felt more comfortable than with others.
He explained how they manage things, the equipment and was the first to tell me about the VPP and Tesla Offer, that was the key.

Supplier Reply

Hi Bruce
Appreciate the feedback, we will pass on to the team

Thank you
Wayne on behalf of the kozco team
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All well went well

Everything went smoothly as the sales person/provider was my neighbor

Supplier Reply

Hey Johnson

Well what are neighbours for? great to know all went well for you

Thank you for the feedback
Wayne on behalf of team kozco
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Professional service with fabulous work ethic.

Sam provided our quote and in conjunction with the in-office team, arranged the installation of our solar panels and battery within a short period of time. Sam also ensured he followed-up with a site inspection and actively sought feedback.
All of the installation team were extremely professional, tidy and friendly, providing important information about the hardware and control software.
It's been reassuring to receive this level of pre and post installation support, and sets Kozco Energy Group apart from the competition by a long way. Many thanks to Sam and the team. Highly recommended.
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Couldn’t be happier!

Excellent customer service and couldn’t be happier with the electricians, installers and Sam. Kozco had met all my expectations with pricing, quality and warranty. Sam was friendly and available at all times to answer my questions when needed. Highly recommend!! Show additional information

Solar Stars

From the first call the Kozco team Sam & Aidan in the sales team. Explained the process and cost etc clear so there was no issues on the day of installation.
And the day of installation was smooth and professional with safety as a priority and a professional manner through the job .
Would be happy to tell all my friends and family
And the Tesla Battery and Fronius solar system are already making savings to my bill
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Generally Kozko was excellent however:
1. The wrong panels arrived (lucky I was there because they had not realised)
2. The electrician did not complete the job - a mate of his had to install something that he had forgotten.
3. I’m not convinced that he has left enough room for the Origin smart meter. Origin is due within about 2 weeks so we will see.

I provided feedback to your website. Thank you for your very excellent help.
Cheers
David
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Kozco were very competitive and I up the spec on the panels to a twin series REC at a reasonable cost .
We have been very impressed so far and hopefully that turns out in the final returns as well.
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Excellent quality of installation. Very professional.

Technically the quality if the product and work was excellent. This is the second solar/battery order I placed with Kozco, so it show it went very well.
A few minor admin issues, which were resolved promptly.
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Very happy customer

We received very good service from Kozco from day one. Aidan came to quote and was polite, friendly and helpful. Follow up was good and the planning handled well. The installation team - Sam, Jake and Josh - worked quickly and well on a very hot (42 degree) day, and completed installation, clean-up etc very well. Good info on the install and what to expect next. The admin team - Tayla and Nicole - have also been really good to work with.
We are only a few days into using the system but very happy so far.
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The 3 suppliers that quoted to do the job were all within $350 from the cheapest to the most expensive. All the suppliers were keen to have the job and followed up by email or phone to discuss their quotes and clarify and issues that we may have. Show additional information

brilliant seamless installation , quality stainless clips and weather proof materials ,

very well organized, excellent product. Kozco helped me design and fulfill our Solar objectives , , we have definitely added value to our property and cosmetically it looks great, will use again, kind regards David Show additional information

Knowledgeable

A great group to work with on a large and complex system with extra electrical work needed. Will recommend them to others. Show additional information

Easy to deal with end to end.. great service, great work, great outcome

Great communication, ver easy to deal with. Prompt ( which seems to be a rarity in this industry) and professional in every way. Would highly recommend for anything solar... a battery in our case Show additional information

Efficient and effective!

Added a battery storage solution to our existing solar set up.
Easy communication, straightforward quote at very competitive price.
Very straightforward installation, stayed around to ensure that everything was working to our satisfaction and made sure we knew how to operate the app.
Would work with again and have recommended to others.
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Professional people.
Know their industry.
Extremely good installers.
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Great service from start to finish.

Aidan Riley who did the quote came out on the day of installation along with a dozen installers on the day it was scheduled. All were extremely professional, courteous, tidy and friendly. Stephanie in the office rang and keep us up to date on connection issues.
I have not seen service like this from an organisation in a long time and it was a pleasure doing business with Kozco Energy Group. Highly recommend.
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Smooth and easy process

Friendly and not pushy quoutes, answered my questions and made suggestions
Team did the installion on time and neatly leaving no mess.
Doing grid connection at present
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Excellent service

The fact the installer came to our house and explained exactly what they could offer won us over in the end. Hundreds of questions. A quicker install than I expected. Barriers to installation were addressed. Installers were very friendly and took all their rubbish away. Everything clearly explained. You could tell they had done this a lot of times. Very smooth. Well done and thank-you Show additional information

Great install from quote to finish

Kozco provided honest advice and quoted a custom system to suit my house and it's limitations. Installers worked hard and got it done in a solid day. So far so good! Show additional information

Retiree’s Choice

In my humble opinion I got the best deal the choices I made. I had a choice between Tindo and LG but ended up installing REC N-Peak solar panels. I also had to choose between Enphase micro inverters and Fronius Primo, I chose the latter. After thorough research, I jumped on a PV system installed by KOZCO ENERGY GROUP, a small but professional team that has a very brilliant future to diversify in the PV industry and its allied fields. KOZCO did everything after I made my choices. KOZCO ENERGY GROUP in 2 words, VERY EFFICIENT! Have I made the right decisions remain to be seen in the performance of my PV system in the years to come. Show additional information

Great price, good gear & quick installation

Quote was well priced even though it was a 2nd story installation. Sales person was good to deal with & made it easy. Installation was on time in the morning & sign off was early afternoon with system up & running. Grid connection (meter update) organised but held up by energy retailer. Show additional information
Overall very satisfied with Kozco. What I didn't like about Kozco was that they became completely unresponsive after I gave them the job. They didn't send a confirmation that they received the deposit, didn't return phone calls, didn't inform me of an installation date, nothing for about 3 weeks. In that sense the customer service experience was poor. However, my expectations around the quality of the system and the installation were absolutely met. Show additional information

Professional company and high quality

Superb customer service from start to completion of our Solar system. Aidan was impressive with his knowledge and we felt all the better knowing he is an electrician. My husband researched prior and Kozco met all our expectations with pricing, quality and warranty. Aidan was friendly and available at all times to answer our questions and I felt extremely comfortable having Aidan and the Kozco installers in our home. Many thanks. Show additional information

Elite service and suberb professionalism

From start to finish we had Aidan from Kosco take myself and my wife on our quest to get solor installed for our new home. Throughout the whole process from the sales and quoting through to the installation stages Aidan was extreamly helpful and knowledgable. The quote given was easily the best given the quality of the product compared to other companies. Throughout the installation process Aiden kept us up to date and was very polite and considerate of my wife and I's busy life style by being punctual and flexible to work around our busy schedules. Overall i would highly reccomend (and have to other friends) Kozco and Aidan if you are looking at getting solor installed in a professional and cost effective manner. Show additional information
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