Essential Solar Reviews
4.5
Leave a review Based on 358 reviews
- 5 star 83
- 4 star 245
- 3 star 29
- 2 star 0
- 1 star 1
Average Customer Review
- Value 4.18
- System Quality 4.46
- Customer Service 4.59
- Installation 4.66
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About Essential Solar, Solar Installers
Essential Solar is a Solar Power Installation company based in Tullamarine and serves VIC. Here are their reviews as submitted by visitors to SolarQuotes
Essential Solar Solar Reviews
We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
Really great service, super fast and clean installation.
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Using solar quotes was really easy, the providers that were given were in touch promptly and all offered a good product. I'd reccomend for anyone looking at solar
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Everything about this company was excellent. Right from my first inquiry to getting the sales person out, then the electrician and then the installation. Nothing was too difficult for them.
All first class. Highly recommended Show additional information
All first class. Highly recommended Show additional information
Went with Essential Solar. I really liked their sales guy and the quality of product they offered. Certainly weren’t the cheapest but felt over the long haul it would be worth it.
Bit disappointed they didn’t have stock at the time of putting down my deposit so can’t yet comment on the installation process. Show additional information
Bit disappointed they didn’t have stock at the time of putting down my deposit so can’t yet comment on the installation process. Show additional information
Excellent company to deal with. They gave us quality installation plan and followed it completely. Our system is installed and we are very happy with it.
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Paul the sales rep was very friendly and informative without being pushy. He provided all the information we asked for and gave us time to think things over before we went ahead.
The installation was very quick and seamless and so far the system is working very well.
We are looking forward to our next electricity bill to see the savings, as well as doing our bit to reduce our carbon footprint. Show additional information
The installation was very quick and seamless and so far the system is working very well.
We are looking forward to our next electricity bill to see the savings, as well as doing our bit to reduce our carbon footprint. Show additional information
Essential Solar office staff have been exceptional in their assistance and support. As a cynical older person, regarding the deterioration of the standard of many things in society, I was greatly impressed by their courtesy, knowledge and a genuine enjoyment of their work.
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Overall my experience with Essential Solar has been very quick and easy. The girls in the office were very efficient. The installers did a fantastic job, Made things very easy throughout the whole process of having my solar installed. I highly recommend Essential Solar for anyone who is keen on installing Solar at their home
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I chose to go with Essential Solar due to their customer service and relations. All the other quotes I got when looking for a solar system were all online and provided via email. Essential Solar took the time to come out and go through the process, checked all the required onsite positioning of the panels & inverter. This gave me piece of mind that there weren't any hidden costs. The after install support and service has been fantastic and I'm glad I went with Essential Solar. They have provided me with all the required paperwork for the Victorian Solar Rebate without having to ask for it. It was clearly labeled and organised which made the process simple.
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It has been a good experience overall with essential solar from Ray, the salesperson, to the admin, customer service and the installers. Can't fault the job they have done with my solar system- I was extremely happy with the outcome. The after sales is magnificent, Hayley, Jannelle and Jessica -are the best as they always get back to my queries immediately with crystal clear explanation. Will definitely recommend essential solar with my colleagues.
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Essential Solar were great to deal with. Beginning with the initial quote through to completion of installation they provided a clear plan and followed it. The installation was very fast and professionally completed in a day. The regulatory approvals were all well handled by the Essential Solar team. The remote monitoring is excellent and meets our needs.
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No pressure very understanding and patient
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Our experience with Essential Solar from the outset was as refreshing as it was impressive. People turned up when they said they would; things got done by the time they said they would - in fact, well inside stated timeframes. They didn’t rely on e-mail communication but someone picked up the phone to speak with me and alert me to the arriving e-mail and explain the content. Afterwards, I got another call “Was everything OK?; Am I happy?; Is there anything else I needed?†With so much negative media attention on unscrupulous businesses, it’s a pity there’s not as much positive energy put into publisicing a company like Essential Solar who set a bench mark in terms of professionalism, ethical behaviour and efficiency. Would have no hesitation in recommending Essential Solar.
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Great dealing with this company. The whole process was seamless and efficient.
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The whole experience from beginning to end was timely, professional and quick. Installation was smooth, the guys were here at 10 and gone by 3, cleaned up and explained everything well. Very satisfied cubstomers here!
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Nothing but the best... Great company to deal with, fantastic team, most importantly the system performs better than what we were told.
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I was most impressed with the installers on the day, they just got on with the job in a no fuss way and completed it extremely quickly. My system uses the Enphase micro-inverters, which is regarded as top shelf. Unfortunately the Envoy s monitoring system failed on the day of install. Essential Solar quickly lodged an RMA warranty claim, but have been told by Enphase this could take up to two weeks to supply the replacement, which is disappointing but not something Essential Solar can control. I have been very happy so far with Essential Solar, I am looking forard to the system being completed.
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Thanks to Solar Quotes, the info and connections made the process a lot easier to navigate.
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The Technical Sales Consultant Vincent explained all options and solutions better than the other vendors
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I chose Essential Solar as my first impressions were they would deliver a good quality install and use better quality products. They delivered on all fronts and I’m happy to say they were professional , helpful and reliable . Also I’m particularly happy with the Fronius inverter and it’s monitoring functions so I can get the best out of the system .
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We had quotes from about four companies, and even though Essential Solar was not the cheapest, we felt that they provided the best value for money overall package. Firoz was very helpful in setting up the initial quote, but we had to make a number of changes to our planned layout due to our unusual roof. David was very helpful in discussions and leading us to a final solution. Mark and his installing team were very efficient and communicated well before and during the installation of our 21 300 watt panels with micro inverters.
The final step of connecting up to our electricity supplier was quick and efficient, and Essential Solar provided comprehensive documents and manuals on a USB stick.
The on-line monitoring software works extremely well, giving us reports on energy production and usage in real time. We are impressed with how much energy is being produced and presumably money saved.
I would highly recommend Essential Solar for your solar panel installation. Show additional information
The final step of connecting up to our electricity supplier was quick and efficient, and Essential Solar provided comprehensive documents and manuals on a USB stick.
The on-line monitoring software works extremely well, giving us reports on energy production and usage in real time. We are impressed with how much energy is being produced and presumably money saved.
I would highly recommend Essential Solar for your solar panel installation. Show additional information
We were very impressed with Essential Solar from Sales to Service and Installation. In fact, after sales service has been very good too. We got quotes from about 7 suppliers and everyone was very different.
We didn't go with the cheapest or the most expensive - we feel like we have obtained good value for money. They are installed now but not finally signed off - so time will only tell whether we made the right decision in terms of output! Show additional information
We didn't go with the cheapest or the most expensive - we feel like we have obtained good value for money. They are installed now but not finally signed off - so time will only tell whether we made the right decision in terms of output! Show additional information
The salesman stuffed up the number of panels that would fit, and the extra gear neeed for linking to our 3 phase system.The electritians did a nice installation job of panels and wiring. They now have to come back tomorrow to rewire to fix above problem.
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Very happy with your 3 recommendations, all we on the same page, saved me days of mucking around. All quotes were competitive and recommended the same system due to my shading issues. Essential solar really ticked all of the boxes and thats who we went with. Good communication all the way through, installation faultless, really happy... very very happy.
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Always pleasant and friendly to deal with. Efficient, on time, and well organised.
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