G Solar and Electrical Pty Ltd

G Solar and Electrical Pty Ltd Reviews

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97% 0%
4.9

Based on 214 ratings

About

Established in 2014, G- Solar & Electrical is a locally owned and operated solar electrical company, owned by Grant Newman, a 5th generation Cairns local electrician with over 10 years experience in the renewable energy industry.

We have installed and maintained hundreds of high-quality solar systems, from 2kW up to 1.7MW, which deliver rapid return on investment for homeowners and businesses.

We provide No Obligation Site Inspections that are personally conducted by Grant to ensure clients are only provided the facts, based on his extensive local experience, with no sales talk. This also ensures that all quotes provided are firm, with no hidden extras.

We pride ourselves in not just ‘selling a solar system’ but supplying a quality energy solution installed by our own in-house team of CEC accredited installers and backed by our 10 Year ‘Peace Of Mind’ Installation & Service Guarantee.

At G-Solar, we make solar installation effortless and transparent, thanks to honest savings estimates, expert advice, quality products, professional installation, and true local after-sales service.

 

Local – Proudly 100% locally owned and operated since 2014.

 

Office – 32 magazine St Stratford feel free to drop in for a coffee.

 

Systems – All our quality systems are designed for our local conditions

 

Experience – We install and maintain hundreds of systems across the country

 

Installers – Our in-house team, including owner Grant, are all Clean Energy Accredited solar installers.

 

Electricians – Fully licensed electricians accredited to install, repair, and upgrade systems.

 

Warranty – If there ever should be a warranty claim, we will look after the claim from start to finish.

 

Installation – We provide our clients a 10yr company-backed installation warranty for total peace of mind.

 

We are a New Energy Tech Approved Seller, Clean Energy Council Member, Local Buy Pre-Qualified Supplier, and National Electrical and Communications Association member.

Reviewers report paying: $4,000 - $9,225 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

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G Solar and Electrical Pty Ltd Reviews (214)

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Average Scores

4.8/5

Value for money

4.9/5

Quality of System

4.9/5

Installation

4.9/5

Customer Service

  • 5 star 165
  • 4 star 48
  • 3 star 1
  • 2 star 0
  • 1 star 0

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Sunny days ahead

Nice people to deal with and happy with the costs. Crew turned up on time ... totally organized polite competent tidy. The old system came down and the new 6.6 KVA system was up and running in no time. Simple matter to read off the important numbers on the indoor unit.. Sunny days ahead !
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Credible, local and trustworthy!

The process from start to finish of this company was exceptional - it will blow your mind how efficient they are. Highly recommend!
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An incentive was offered by G Solar and Electrical Pty Ltd for this review. Learn more here.

Excellent job!

Absolutely an awesome experience with the G solar! The boys were very nice and clean with their work. Will always recommend you guys to other people.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Definitely recommended

The quoting stage was seamless, and explained how it all works in plain english.
They did not try and upsell and were very competitive with their quote.
Customer service was excellent, the team were like a well oiled machine.
There was a waiting period of about 6 weeks for installation, which is about norm in the current market, and also gives a great indication G Solar are well sought after and worth the wait.
Our instal was further delayed due to weather, completely out of the companies hands.
We highly recommend G Solar, professional, thorough and very reasonably priced.
Thanks for everything guys
Julie and Alex
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G-Solar for quality and reliability

We recently had our solar supplied and installed by G-Solar. They have been A1 professional form quoting through
to installation. Excellent communication and support, timely follow ups and professional at all times. Would highly recommend for anyone looking to install solar.

Panel rating: 5/5
Inverter rating: 5/5
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Original Review on 10-05-2023:

Very friendly and accommodating

Very easy to understand. I was impressed that the owner came himself to give me a quote. The staff have been informative,friiendly and polite when I have asked questions, and the installation was done on the day and time they said that they would be here. After the installation I was helped to install the app on my phone. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Lorraine : "Are you happy with the performance of your system so far?"

Yes. Very happy with the performance of my solar
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Tesla 13.5Kw Power Wall

G-Solar did a great job to install the Tesla Power Wall and connect it to our existing Solax Inverter.
They were very professional and efficient.
Easy to deal with from the time we called for a quote unitl post-installation.
All went well during the installation aside from an issue on the Tesla side (in the US) regarding the registration process.
It took a couple of hours of our time the next day to finalise the registration process in order to get software access to the power wall
G- Solar lso did some maintenance on our solare panels and inverter and did a great job.
I would not hesitate to recommend them.

Panel rating: 4/5
Inverter rating: 4/5
Battery rating: 5/5
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Good job.

Delivered all as promised. On time. No complaints all. I would recommend.
Inverter rating: 5/5
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Personal Service

G Solar was the only company that actually came on-site, someone climbed on the roof and inspected the existing setup. The others quoted from a phone call or just Google maps.
There were three levels of quotes plus some optional extras. I went with everything as it's going to pay for itself over time.
Installation was on time and neat and tidy. The grid connection was immediate.
A necessary follow up was the installation of a new meter box with Ergon. All went smoothly.

Panel rating: 5/5
Inverter rating: 5/5
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Happy customers

Great local company, easy to deal with showed up on time which I love. All staff were polite and easy to deal with we love our solar so far
Inverter rating: 5/5
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Great installation done by very efficient staff.

G-Solar arrived when they said they would and completed the installation well within the time they had said it would take. Prior to the installation the owner called personally and explained how things would proceed. We also got bonus equipment free due to promotional arrangements with the panel manufacturer. Excellent monitoring system.

Grid approval from Ergon Energy took an exceptional long period due to Cyclone but apart from that all went very well.

Inverter rating: 5/5
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Best local team around!

No pushy sales person but there to answer any questions if you have any. Knowledgeable, friendly team. Quality installation and products. 100% recommend G-Solar!
Panel rating: 5/5
Inverter rating: 5/5
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Fantastic service

The team at G-solar were all extremely knowledgeable and friendly. The quoting service was fast and easy, which made our decisions easy for install. Once accepted we received an install date. The team arrived on site on time and ready to work , installing our system same day. Would highly recommend them to anyone looking for solar.
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Installation

Everything went to plan.Very efficient technicians, who were also more than happy, to answer any questions on the day.
Highly recommend this business to any potential customer.
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Great service, Prompt response, Great communication, good value for money, strongly recommend.

G Solar made the process very simple and painless from the beginning, installers were professional and tidy.
Panel rating: 5/5
Inverter rating: 5/5
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Easy and Effortless

Very happy with the service I received. G Solar have excellent communication and did a very tidy installation. Friendly and professional staff also. Highly recommend.
Inverter rating: 5/5
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Fantastic from quote to installation

Very happy with the whole process and a competitive quote. Thanks team!
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All round professional

My experience from enquiring to executing installation was professional, informative, and of high standard. G-Solar were happy to answer any questions and completed the job quickly very happy with the result
Panel rating: 5/5
Inverter rating: 5/5
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Fantastic Service!

We recently had solar installed by G-Solar. The whole experience from quotation through to installation was great! We had our installation delayed due to Cyclone Jasper, however the communication for rescheduling was wonderful.
Now we’re enjoying the benefits of solar!

Inverter rating: 5/5
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Highly recommend G-Solar

G-Solar provided excellent service from start to finish. Their team was professional, knowledgeable, and efficient, offering a customised solar solution that fit our needs and budget. The installation process was smooth, and their post-installation support was outstanding. I highly recommend G-Solar for their fantastic service and solar expertise.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Outstanding Solar Experience with G Solar in Cairns!

After months of research and countless sales pitches from various solar companies, we finally decided to go with G Solar for our solar electricity system, and it was undeniably the best decision we made! From start to finish, the entire process was seamless and hassle-free.

The personalized quote process with G Solar was refreshingly easy. Grant, our contact at G Solar, was incredibly patient and knowledgeable, taking the time to explain every aspect of the system clearly and thoroughly. His responsiveness and willingness to address all our questions made the decision-making process a breeze.

The documentation provided by G Solar was well-organized and easy to understand, leaving no room for confusion. The installation itself was completed in just one day by a team of professionals who exhibited top-notch craftsmanship. Not only did they complete the job efficiently, but they also left absolutely no mess behind, which was truly impressive.

Since the installation, our solar system has been nothing short of amazing. The app provided by G Solar works seamlessly, allowing us to monitor our energy production and consumption effortlessly. Furthermore, the after-sale communication from G Solar has been exemplary, demonstrating their commitment to customer satisfaction.

What's more, G Solar's quote wasn't the most expensive we received, yet the quality of their service and products far exceeded our expectations.

In conclusion, we wholeheartedly recommend G Solar to anyone in Cairns looking for a reliable and trustworthy solar provider. Thank you, G Solar, for an outstanding experience and for helping us harness the power of solar energy!

Panel rating: 5/5
Inverter rating: 5/5
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G this company is Great

Professional from start to finish.
Exceptional customer service.
Installation performed without a hassle
Thank full we made the right choice for this installation.

Inverter rating: 5/5
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Solar installation in Cairns during unprecedented wild weather.

Technicians arrived on time . Work was completed and any mess cleaned up as they went. I went to check on installation now and then and they were happy to explain what was happening. Cyclone Jasper arrived in Cairns shortly after this and a large ceiling panel fell down in the garage during that night. G Solar management came out to inspect damage and the solar system. They checked solar was undamaged , reassured me and my tradesmen son that there was no entry of water nor poor trade work done so I have lodged an insurance claim. I am an 83 year old widow so needed and appreciated those hours spent checking damage by G Solar senior staff.
Panel rating: 5/5
Inverter rating: 5/5
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Customer satisfaction superstars

Clean installation. Super friendly team, on time always. Delivered an amazing product within our budget. Super happy to support a locally owned business!
Panel rating: 5/5
Inverter rating: 5/5
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The only installer who came on site before quoting, thus able to identify issues and answer my concerns. Good communication throughout, friendly and professional staff.

The only installer who came on site before quoting, thus able to identify issues and answer my concerns.
Good communication throughout, friendly and professional staff.
Came onsite after installation for Ergon's meter upgrade.
I chose the highest quality option plus all extras (HW control, Inverter power point, smart energy meter) plus upgrade to the meter box.
Also, the existing 3kw system was serviced.

Panel rating: 5/5
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Good investment!

We requested a quote online from G-Solar and the team did not waste any time. Next thing we know, Grant was at our doorstep!
Grant took the time to get to know us and explained everything solar in a language that is easy for us to understand. He made suggestions and encouraged us to make our own research. He did not put any pressure for us to choose G-Solar but left us with a good impression that G-Solar would be the perfect fit for our family and our first home. We recommend G-Solar to anyone wanting solar installed for their home.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Fantastic installation

Very good company to deal with. They opened their doors outside work hrs to accommodate me and super easy to deal with. Pushed the install forward when they had a gap and haven’t paid a bill since
Panel rating: 5/5
Inverter rating: 5/5
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Best in Cairns Solar Business

The whole process from quoting to installation and after hour service, is absolutley perfect from using this company.
Quoting all options/information was given. They worked with your budget. Gave you the break down on the quote.
The installers were on time and cleaned up after themselves. Could not of asked for a better bunch of workers.
The after hours team are great. Any questions needed to be answered was always sorted out. ASAP. I had 2 x systems put on a duplex (12 months old) and they are working so much better than the old system. Yes you pay more BUT you cannot compare the Service & Quality which will always save you in the long run. Happy Customer here...
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9 months later

9 months since install.
Very happy - no problems.
With our low power usage we achieve a credit almost every month.

Panel rating: 4/5
Inverter rating: 5/5
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Fantastic local company, prompt & courteous.

Ease of process was the clincher. Arrived on time to quote job. Comprehensive & easy to understand electronic quoting. Arrived on time for installation. Hasstle free from start to finnish, 10/10 from me.
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Helpful

Willing to work with us the customer. Nothing was a problem.
Inverter rating: 5/5
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Original Review on 22-12-2022:

Highly recommend

I couldn’t be happier with my system and the service I received. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Dallas: "Are you happy with the performance of your system so far?"

12 months on and love the system. It has exceeded my expectations
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Excellent service

Excellent customer service. Fast, efficient and friendly team, punctual and well presented. Sales and quoting was exceptional. Thank you.
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Fantastic system

Grant did a great job during his onsite visit and quote. The installation process was fantastic and we are very happy with the systems output. Customer service was very good and we have since had our system serviced and cleaned. Have recommended G-Solar to many friends who were looking at solar installation in their homes.
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Professional and effective

G Solar was amazing - professional, knowledgeable and delivered what they promised. The whole team from initial quote to install were efficient and happy and able to answer any question asked. Arrived when they said they would and completed the work as agreed.
They made the whole process easy. Wouldn’t hesitate to recommend them unreservedly.
I don’t usually review this is the exception

Panel rating: 5/5
Inverter rating: 5/5
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Friendly staff and excellent service

Excellent customer service from the original contact with G Solar to the conclusion of the work.
The old system was removed on the date booked and the new solar system installed.
Communication was first class throughout the work.
The installation staff are friendly and knowledgeable.
Once the new system was installed I was rum through the new inverter and linked to the net.
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System yet to be installed so ignore ratings

The process of getting quotes was straightforward once I had refined my own needs. Due to delays in scheduling and availability of products the system will not be installed for another 2 weeks.
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New Solare Install

Front the start, process was easy, quote was done quickly, Purchase was as expected, straight forward. Arrived on the day and on time and was always kept informed. Installation seemed a breezed, great team, well organized, neat workmanship, and training on completion. Very happy client.
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Great company to deal with

Great business to deal with. Site inspection left me understanding exactly what was being offered with the different options. Written quote was provided in timely manner. The installation team was on time and professional in everything they did. The office staff were brilliant, nothing was too much trouble for them.

I highly recommend G-Solar to anyone who is thinking of installing solar in the Cairns region.

Panel rating: 5/5
Inverter rating: 5/5
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Fantastic genuine company!

Received quote asap! Super easy sign up process and the job was completed efficiently and without fuss. 10/10 would and WILL use again. ?
Panel rating: 5/5
Inverter rating: 5/5
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Great system, fantastic communication.

I originally wanted to look at an EV charging point for a new car. We had an older PV system that was limited by the rules at the time. I booked a quote and Grant explained the new systems, how they work, what we could use etc.. I was trying to get him to sell me a battery system as I thought I wanted one.

His advice was honest and explained how they can be great but not always cost effective. I got multiple versions of the the quote with different options and in the end chose the most expensive of them! It shows that a soft sell can be more productive than a hard push and I ended up talking myself into the system.

The system has been in for a week and we've had our first scheduled outage with Ergon. The system took over perfectly and even though the outage started at 8:30a, there was enough battery from the night and the sun was high enough that I was able to continue working. Apart from the small interruption whilst the system (I presume) isolated itself from the network, it was seamless.

The Ferocious app provides enough information for me to be extremely happy with our choice. We've net exported every day since it's been installed and knowing we are now effectively carbon neutral for our own electricity supply is a great feeling.

The communication from the whole team at G-Solar was exceptional and everyone I have spoken to and met has been excellent. The installers were courteous, professional and quick. The admin team have been responsive. And Grant was a great salesperson.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Perfect Install & Experience

Highly professional and friendly local team from Grant, through to the admin office and the expert installation crew. On-time, polite and took the time to explain everything to me.
Panel rating: 5/5
Inverter rating: 5/5
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Happy Days

Communication excellent
Product functions as advertised
After sales and service spot on so far
Installation went without a hitch
Very Happy
Wait for a battery future
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Original Review on 03-11-2022:

Great installer, job was done well and as advertised

Everything with this job went smoothly. From the quote, phone conversations to the actual install, it was all done well and professionally.
The install was done tidy and to a high standard.
Will recommend G-Solar to others.
Very happy
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Billy: "Are you happy with the performance of your system so far?"

After a year the system is still working great and as expected.
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Awesome installer, very friendly

Install was very smooth, friendly guys and did a couple of little jobs as well
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Great local company to install a Solar System

From the moment Grant came out and did a Solar Health check on my old system I knew that this was a local company that I really wanted to work with. The team provided great customer service & were very prompt in getting back to me and answering any questions I had. The installation of my new solar system was very professional and the tradesmen were very polite and friendly.
Panel rating: 5/5
Inverter rating: 5/5
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Great installer

Simple and well done
Great install, friendly guys and good work
Customer service was great, answered questions and set up app no worries
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Very respectful professional people to deal with

Yes to everything from start to finish.I am a very satisfied customer and generating almost enough power to cover my needs.
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Professional and Courteous

A seamless process from quote to installation. Everything handled quickly and efficiently. Excellent communication throughout. Would highly recommend Grant and his team.
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A very professional install with high quality backup

Every process was excellent informative and easy . I would highly recommend G Sola Grant is an expert on all aspects of Sola
John and Charlotte.
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