Perth Solar Warehouse Reviews

Based on 87 ratings Aus Ranking

  • 5 star 71
  • 4 star 15
  • 3 star 0
  • 2 star 0
  • 1 star 1

Average Customer Review

  • Value
    4.85
  • System Quality
    4.92
  • Customer Service
    4.90
  • Installation
    4.90

Show ratings from:

Timeline

The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

About Perth Solar Warehouse, Solar Installers

Perth Solar Warehouse

Reviewers report paying: $3,240 - $8,290 for depending on hardware choice and installation difficulty ( how is this calculated? )

Perth Solar Warehouse is a Solar Power Installation company based in Bibra Lake and serves WA. Here are their reviews as submitted by visitors to SolarQuotes

Perth Solar Warehouse Solar Reviews

Happy Solar Install

Very happy with PSW. From the start, the price was competitive, they worked with me to ensure the the right technical solution was provided, I had an existing system but needed more power. They were very thorough with the quote and explanation of the process/ Installation was clean and efficient and follow up advise /help has been excellent Show additional information

VALUE FOR MONEY

sales/quoting process: (Jesse) who quoted was not pushy and very patient with my many questions / emails

Pre-installation process all arranged and done by PSW

The Installation team were flexible

The waiting list was too long! more than 6 weeks.

Not much flexibility in negotiation / changing of the contract details. eg cables thickness; what happens if a panel is damaged during he installation and etc
Show additional information

The whole process was very smooth

We’ve had our system installed for 4 months and it’s been working beyond what we expected, it has been generating a lot of power. (Huawei Inverter + Risen Panels). The whole process was very smooth and the staff were very helpful and willing to answer all my questions. Highly recommend Show additional information

Highly Recommended

I was very happy with the excellent service provided by Perth Solar Warehouse and I wouldn't hesitate to recommend them. The installers of my solar system. Alec, Blake and Joel did a excellent job, install of inverter and solar panels was very neat and tidy. Show additional information

Efficient, polite and informative.

The sales process was completed over email, a large comprehensive catalogue was provided.

Staff were happy to discuss options regarding monitoring and suitable panels and their placement. Information was provided without discernible bias, there ws no pressure to make a decision in any time frame and no follow-up from them when communication lapsed, which was hugely appreciated as I still receive emails from other installers.

Installation was quick and required nothing on my part. App and support for our inverter was supplied the day after.

Overall a relaxed no pressure experience that I would recommend to anyone else.
Show additional information

Excellent value, supply and installation from PSW

I would highly recommend this company. They have good quality equipment at very reasonable prices. They took care of everything and the whole process from start to finish was a breeze. The installers were punctual and did a good job, even moving the panels when they realised they were sitting up above the roof line. The only minor negative I have is the connection going through the roof is sticking up instead of being flush with the roof. All in all, a job very well done. The system is working as it should. Very happy customer. Show additional information

Great company to deal with, highly recommend.

The sales people are not pushy, very helpful, and answered all questions. Installation was on time, installed equipment above expectations as it was not a ‘typical’ straightforward set up, and left the area clean. The installers were friendly, courteous and respectful.

The only problem afterwards was with the inverter dropping out from the monitoring software, but this was eventually fixed with an upgrade and it has been working great since then. Follow up by PSW was great to ensure the problem was fixed.

Many Thanks to PSW and the employees that work there for providing a solar panel system which we are very happy with. We would highly recommend them.
Show additional information

Very happy, installer asked me questions and ensured i was happy with install locations

Fast and effective sales team and happy to help.
I completed three installs with the team at PSW and very happy with all of them.
Show additional information

Non Pushy Sales, Flexibility and Understanding

Sales process was easy and non pushy.
Installation went well despite some site difficulties. Very understanding installers who were happy to work through.
Customer service was excellent and a minor issue was rectified promptly.
Show additional information

easy, affordable, and patient.

I've been harassing PSW for over a year comparing quotes and researching systems, and at no point did they harass me back or push me for a sale.

Very patient and once i decided to go with the QCell and SMA 6.6kW system, it was a breeze.

Installers rocked up on time, were pleasant and polite, didn't rush the installation and did a great job!

Very happy, and looks great.
Show additional information

Excellent service throughout the process

So impressed with the company and the system we chose. We were given three options and chose panels manufactured in Europe and a Tesla battery. The installers were friendly, tidy and professional. All necessary work was organised by the company and one of the installers, who visited before installation, did suggest we seek approval from the local council as we own a heritage home - yes, we did need approval. As we do own a 110 year old home we were concerned about the process but our minds were eased once we met the installers. Love the Tesla battery and we have modified the way we use appliances to make use of the solar and the battery. The Tesla app is so informative. Show additional information

Above and beyond install

I honestly thought I would be getting a call to say that our install would be delayed, as the two days of the install were so cold and wet that a deep sea fish would have complained. I felt sorry for our poor installer Blake, who was constantly soaked to the bone. He went about the install cheerfully and efficiently on his own over the 2 days, the only offers to assist being accepted, a dry towel and numerous hot coffees. Everything was kept and left very tidy during and after the install.
The follow up sevice has been great also.
My one small negative is that the design teams layout for the North facing panels did not work out as neatly on the roof as it did on paper due to not considering the pitch of the roof against the angle of the ridge.(Hard to explain clearly but panels were aligned to follow ridge line in an L shape rather than staggered vertical down the pitch)
Blake gave me the oportunity to raise this with the company to change it, however I chose not to due to the trying conditions he was working in and the fact that it ia not realy that noticeable from the frontage due to a gable breaking up the line of sight.
The products were installed as quoted and are working well in quite overcast weather.
Would and have already recommended to friends.
Show additional information

Perth Solar Warehouse Experience - Iluka WA

I decided on a quality system and after much review, narrowed down my selections.
I posted my selections to each provider, to be fair to each company, that had provided first round quotes.
I ended up selecting the best price after considering the merits of each company.

Perth Solar Warehouse came up with the best deal and ended up being a very professional company to deal with.
From start to finish the experience was and still is faultless and well above expectations.
I am a retired contractor and fully understand the importance of customer service and these guys are certainly on their game and are highly recommended.
PSW need also to be congratulated on their after sales service, which is first class and available 7 days a week.

We selected a Fronius SYMO 3 Phase 5kw Inverter ( Made in Austria ) 5 + 5 year warranty
Fronius 63A-3 Smart Meter ( That provides really good and informative data )
QCells G5 Duo+ Panels x 20 ( Made in South Korea ) 25yr Performance Guarantee and 25yr Product Warranty

The manufacturing zone is important to me and I am happy to have paid a premium for this situation.

Today is 29 days since installation and we have just past the 631kwh production point.
Our usage to date is 37%, which I am happy with so far.
The Smart Meter allows the data to be analyzed easy and teaches you when, where and how to use your energy.

Cheers also to Solar Quotes for the very informative solar power experience.
Show additional information

Great value and range local WA company

Choosing a system was easy with the easy to use web site with many options to choose from to suit any price range.
After scoping the market out of 5 suppliers PSW offered to best value for the configuration I chose.
Installation was on time using 2 in house employees (no contractors).
Customer service was great with PSW doing all of the grunt work for me!
Show additional information

Excellent service from quote to installation

The quote was competitive and included quality panels. Jesse was very knowledgeable and provided advice that was easy to understand. All applications to Synergy were carried out by PSW and I was kept informed of the progress of my order. The installation was carried out on the date advised with Richard and Tyler carrying out an excellent job. Our house was left clean on completion and Richard gave some good advice on where to locate the inverter that was unobtrusive. They went the extra yard to conceal conduits and wiring and locating panels on the roof to reduce effect on our neighbours whilst still maximising panel output.
Overall an excellent experience with knowledgeable and polite staff from start to finish (all PSW employees - no sub-contractors). I have no reservation in recommending Perth Solar Warehouse to anyone considering a solar installation in Perth and surrounds.
Show additional information

Great service and value for money

Great service and value for money, fantastic communication from start to finish Show additional information

Would Highly Recommend.

Thanks guys for a great job - Lots of communication throughout the whole process - no nasty surprises - just professional installation on time as per agreement, with follow up instructions and information. I would highly recommend PSW to anyone looking for a professionally installed solar system. Show additional information

Will be referring friends and work colleagues!

I would highly rate PSW and have found them absolutely great to work with from start to finish. They were really friendly and patient with a multitude of questions I had and never pressured or pushed me to sign up. I was updated along the way with the progress of our order and install day. Upon install day, we were a little concerned as the COVID-19 had broken out and didn’t want people all through the house, but can't speak highly enough of the installers Richard Oliver, Tyler Grant & Blake Collins. They tidied up along the way and they did all the work and running cables without even needing to come into the house! Fantastic job and again really patient in explaining how to use the system. Finally, the aftercare has been awesome, as had a WIFI issue but Penny was on hand to fix over the phone and get monitoring working again. Will definitely use again and will be referring friends and work colleagues. Show additional information

Super service and easy installation

Fantastic service, easy and quick installation, very helpful team. Recommend PSW for all your solar needs. Show additional information

" A CLASS OF THEIR OWN "

Forget the rest these guys are the BEST. I have been researching solar panels for several months before a good friend, highly recommended these guys.
From the moment I dealt with Jesse then Sarah then Alec & Dawson then finally with Penny-lee. They tick all the boxes. Their knowledge, service, understanding, patience (never too much trouble explaining and answering all my questions and concerns and believe me, I had a lot of them lol) and The all most important, The Price Is Right ( comparison to other companies and I am talking about apples with apples, not other brands ). Even the warranties are better. And I must say, Something that surprised and impressed me is the follow- up Penny-lee gave after installation, and then again after my first electrical bill. A very honest, truthful and transparent company and team.
It was a pleasure to deal with them.
Show additional information

Very happy with the install and service.

Great job done by the team at PSW. Richard and Tyler arrived at my door right on time and ready to install our 6.5kW system. They worked tirelessly in ticky weather conditions, were neat, respectful and all in all did a wonderful job. Thanks to the team - very happy with the install and service. Show additional information

An amazing job installing my panels!

Alec and Dawson did an amazing job installing my panels. Alec knows his job well and informed me about how my system works. He was such an excellent technician and has a heart in doing a perfect job. Dawson was so patient during installation as he installed the panels during a 38 degree weather. Though he accidentally broke a tile he admitted and rectify it immediately. I'm happy with the service and would commend this company. Show additional information

Brilliant Company to Work with

Richard, Blake and Tyler installed our system yesterday. They were very good at their job, to the point that they seemed to be enjoying it. Very polite and helpful at all times. Would definitely recommend PSW and especially our three installers. Jan and Paul Show additional information

Great Service

Based on the “KIa to BMW” advice my installer seemed to have the best equipment to price ratio. I was kept informed and updated throughout the entire project. The installers arrived early, were courteous and enthusiastic. In all the projects we have undertaken, the installation of solar panels with Perth Solar Warehouse has to be ranked one of the best. Show additional information

Reliable installer, clean and tidy.

The whole process from getting the quote, signing contract and installation were pretty smooth and on time. They did all paperwork including getting new smart meter from Western Power. The unit is running well so far, producing average 40kwh everyday. Show additional information

Three years procrastination led me to PSW.

I am very pedantic and do my homework. Three years procrastination led me to PSW. It pays to procrastinate. The most professional, organised, honest and communicative company I've dealt with in probably ten years. No, I don't work for them, but if I wasn't a pensioner, I'd apply for a job with them. DO NOT go elsewhere, unless you particularly like headaches. Cheers. Show additional information

A good job was done

Installers had a number of issues to get past for my installation on a hot day, they did not rest until the Solar system was fully installed and checked over. A good job was done on the day and it seems to be working well. Show additional information

Fantastic team to work with and great value solution!

Due to the busy time of year it initially took a couple of days to hear from a sales person but once I was in contact the process was smooth, regular contact was made as agreed upon and the wait was worth it!

Jesse was great to work with, very knowledgeable and walked me through all of my questions. While I had an existing solar system that had failed (another provider from 8yrs ago) and had done my research Jesse walked me through my additional questions and considerations. I was never pressured to take a particular system and instead was given the right system for me (at a far better price than expected).

The installation date was perfect and install went well, I was kept informed the whole way and removal of the old system was smooth. Knowing the installers were staff added to my confidence of a reliable install.

Very happy so far and would recommend highly.
Show additional information

Would definitely recommend.

A professional company that knows what they're talking about. Installed a system at my house and working great. Would definitely recommend them. Show additional information

Installation was impeccable.

I had done quite a bit of research on Solar systems before honing in on PSW. The entire process from the first call to the final installation was impeccable. The care and courtesy exhbited by all whom we interacted with from the sales team (Jesse Brown), to admin (Sara), accounts (Lisa) and last but not least the Installation teams headed by (Richard and Adrian - I negotiated the installation for my elderly neighbour as well and both installations were done on the same day!) was second to none. PSW kept us informed all along as to what was happening, were bang on time on the day of installation and did a wonderful job and left the place clean and tidy and took patience to explain the system and its working. We have no hesitation in recommending PSW as a Solar company which exhibits a high standard of professionalism, courtesy and care for the customer topped by a quality installation and a pleasure to deal with. I am confident the selected system will work well and more than meet our expectations and it is nice to have the comfort and confidence that our installation is backed by a good company which will continue to render a good service in case we do have an issue at any point in time. Keep up the wonderful standard of service which is hard to come by in todays market! Tony & Anjali - Castle Road, Woodlands 6018 Show additional information

Fantastic team with great products.

I recently had a 5kw Huawei inverter installed on the shady east side of my house and 20 × Risen Jagar 330w (6.6kw) panels installed on 2 roof faces: 10 on the north face (10 optimized) and 10 on the west roof face (3 optimized) and a Smart Power Meter.

The PV system has far exceeded my expectations producing between 30kw/h - 40kw/h most days. The use of the Smart Power Meter has given me great insight into all of my power usage and is necessary to be able to connect to a battery, when battery prices come down.

I am so happy that I did my research first and then chose Perth Solar Warehouse as they are all such a professional team who have achieved such great results for my house at a reasonable price point and provide excellent before and after sales support.

With the cost of the government rebate the system was almost half price. And with the Synergy feed in tariff, I still might actually make a few cents a day instead of paying them a few dollars a day.

I highly recommend Perth Solar Warehouse.
Show additional information

Very happy.

Very happy with the office staff, site installers and product. Great advice and very helpful which made the whole solar experience easy. Show additional information

Great company.

Great company. Competitive pricing. Great after-sales service. Clean, neat, functional system installs. They have completed 3 x 6.6kw systems for us as well as one battery setup. Producing up to 44kw per day per house. Show additional information

Easy Communication and installation

Was given different quotes for different combinations of panels and inverter. Always got a quick response within a day or less.
Installation went smoothly from start to finish. The guys were on time in the morning and did an excellent job.
Service was good. Everything before the installation got taken care of by them eg. Getting the meter upgrade and talking to the energy company and sorting out the rebate.
Show additional information

Exemplary Service

From the outset I am so pleased to state that the service I received from Perth Solar Warehouse was, and is, of the highest order. Having successfully operated a service business for over thirty (30) years I can truly say I value highly good service and customer relations. I received both, in spades from Perth Solar Warehouse.

Investigating solar energy products (PV panels), both local and overseas suppliers, I came upon Perth Solar Warehouse (PSW). I visited their premises, without an appointment and unannounced, to discuss my need. The factory, showroom and what I call the operations hub was clean, tidy and displayed a professional operation. My first contact with staff was excellent. In fact all staff I interacted with that day displayed in-depth product knowledge. They answered all my questions without hesitation and with accuracy. (I had previously done much research on panels from various suppliers.)

I sought a site visitation for a quote. They attended - on time! The same could not be said for the comparison companies called on to offer a quotation. I received three quotes in all.

Part of the scope of work I required was a bit different to most installations. A plug-in point to take a three phase generator set, a three way changeover switch and a complete and comprehensive upgrade of my main switchboard was part of my requirement - and a not insignificant task at that.

Not all companies called onto quote could offer the same comprehensive scope of work. They were interested in the "quick hit and move on" style. PSW offered a continuing relationship and service to my need.

All aspects of my need were attended to professionally and in due course the quote was accepted and an installation date set.

The office staff were always professional, accurate and proactive in dealing with the contract. Nothing was too much trouble; they were a pleasure to deal with.

Installation day arrived and so did the PSW crew. On time!
They looked after the property and the property surrounds. They presented themselves, and therefore their company, neatly attired and cordial. The work crew were neat in their work and left the premises in a clean and tidy state. They were very knowledgeable about the product and answered all my questions, with the briefing I received, following the installation, being thorough and easily understood. The final hook up to the grid was organised by PSW and flowed fairly well aside from the power provider not attending at the stated time. Not PSW's problem I might add.

I have had no issue with the work done or the product supplied. The after sales service has been second to none, at all levels. The last interaction, which was very recent, was when the system was hooked up to the NBN digital network. There was a small problem due to the distance of the router from the Fronious inverter. An inexpensive solution was offered by Perth Solar Warehouse technicians. Technicians were dispatched to complete the interface once I'd purchased the range extender suggested, with everything now operating perfectly.

The system was purchased in October of 2017 and there have been no issues with system at all.

I must stress the importance of buying quality equipment. The panels purchased are German manufactured as is the inverter. The construction of the mounting system is first class and the best I have seen, unlike the mounting systems I've seen supplied with lesser quality panels.
Near neighbours have purchased cheaper systems, and, though they are located in very similar aspects their panels are nowhere near as efficient as those supplied by Perth Solar Warehouse.

In closing, I most sincerely have absolutely NO hesitation in recommending Perth Solar Warehouse to anyone considering investing in a quality system, installed and backed up by a quality company employing quality tradesmen and quality back of house administration staff. I will continue to recommend Perth Solar Warehouse to my friends and have no compunction in doing so in the future.

I have received no gratuity or other offering for the above review.
Show additional information

You don't come across many companies like this.

Here's the deal, in an industry that is full of cowboys (I came across a few) PSW have obviously set out to be the shining light of what a demanding customer wants (thats me). From my first enquiry with their sales, to the install and everything they do in between, this is a super slick operation. You don't come across many companies like this, that take so much pride in their service and looking after the customers. If you want solar this is the business that you've been looking for, simple. My system is producing much more than I expected too, it's remarkable. One thing that really stood out to me, and there were many, is how PSW monitor my system online from their offices after the install. This tells you the level of care they have for their customers. No business I've ever dealt with does this for any good and services they provide. Thanks all at PSW. Best regards. PS. Their prices were awesome too!! Show additional information

Very professional and products available are of high quality

Extremely professional and thorough from start to finish. I would highly recommend PSW Energy. Show additional information

Happy with the result / Professional team all round

After plenty of research we decided on PSW for our Solar Power System and have been very happy with the result. Jesse was great with patiently answering our many questions and not once applied sales pressure.

The installers were very neat and professional and advised me of a roof tile that was broken during the installation. Due to it being under the ridge capping they needed a roofing contractor to fix it. I was contacted by the PSW office the following day and a roof contractor was booked immediately for the repair.

PSW seems to be a professional team and the system was a fair price (We chose REC panels with an SMA Inverter). I will happily recommend PSW to others and trust that they will be of assistance in the future if we ever require them.
Show additional information

Hassle Free Experience!!

Overall experience was awesome from start to the end without any hiccup :)
Feedback/Suggestion:
Advise customer who has tile roof to get ready a couple of spare roof tiles on the installation day in case of the installers damage any when walking on roof, it's totally understandable to crack a few when walking on roof with heavy solar panels. but would to be nice to pre-warn the customer this could happen and be prepared a few spares on the day.
Show additional information

Do what they say on the box.

We had 5 quotes for a solar installation that ranged from cheap to exorbitant and a little confusing, so came back and browsed through the Solarquotes site and were impressed by the reviews of PSW here. That was on a weekend so browsed their site and emailed for a quote. This was all done easily via phone and email and photos from us. No site visit done but this did not seem that necessary after the previous ones we had had. Our contact, Jesse, was not pushy and was very responsive to the questions we had. We had a few discussions re panel placement with pros and cons for each covered well. All the paperwork for the Synergy connection was done by PSW, not sure if this the usual course of events or not but there were no issues with this.

Planned install was 2 weeks after signing the contract. This was delayed a couple of days for logistical reasons but we were well informed of this. The installers turned up on time and did the installation with no fuss or mess.

Since then we have had a functioning solar system that so far (3 weeks) has not caused any problems. We have had a couple of follow questions regarding the SMA monitoring and these were dealt with with no problems.

All in all, the process done through PSW was efficient and trouble free.
Show additional information

PSW are the best !!!

I did a lot of homework before I organised my Solar System through PSW. The price quoted for the of the system & the brands of products they used were amongst the best !!!. Every one I talked to, from the beginning to the end of my installation were courteous & polite. Anyone reading this review now I would say. " Contact PSW first & only ", you will not regret it. Thank you to all at PSW !!! Show additional information

I did my research.

I did my research first so I knew what I wanted (REC panels, Huawei inverter & smart energy meter) I then looked for someone to install it, PSW seemed a good choice as they have been around for 15 years and provide a 10 year installation warranty so if I need assistance in the future I feel confident that they will still be around. My system was installed 7 days ago, only took 5 hours and that included removing my old system! Everything is working well very happy with my new system. Show additional information

Fantastic experience from start to finish

I researched the products and the market thoroughly before selecting PSW to provide my solar. The entire process from quoting to installation to after service has been absolutely fantastic. Jesse was helpful and patient in explaining everything and providing recommendations, and the installation team of Richard and Blake were friendly and professional. I highly recommend PSW! Show additional information

Good and competitive company

Good solar company to deal with. Jesse, a sales consultant, was very helpful in finding the right solar system and answering all questions we had. The installation team also did a great job on the site and everything seemed to go smooth without any issues. Pricing was very competitive and as a certified installer even got extended warranty! Overall, a very simple and easy process from quote to finish with this company. Would definitely recommend so far! Show additional information

Very happy customer here!

4 quotes and PSW got the job on my place over the others with glowing reviews and with good quality products.
The system is working fantastic and the office team and install team are amazing with communication.
Well done PSW very happy customer here.
Show additional information

Absolute legends.

Absolute legends. From the start of the purchasing process to the actual installation, every member of the staff from PSW was simply fantastic. They were informative, patient and polite. The guys doing the installation were champs too - real professional. We couldn't be happier! Show additional information

Very impressive

I was impressed with Perth Solar Warehouse (PSW) from the first encounter. Most solar companies websites only have a 'Request a Quote' option which is annoying. PSW emailed me their Spring Catalogue which contained numerous concise detailed solar packages and prices to suit all budgets, very impressive.
After selecting a quality system for the best price I'd come across; I was contacted in turn by the affable Penny-Lee, Jesse, Sarah and Derek who outlined each step of the process. They handled all the necessary paperwork for Western Power and warranties.
Alec and two other installers arrived and duly installed my LG solar panels and Fronius Inverter. They were friendly and cheerful and worked well together on the install. They invited me to ask questions at any time. I received my 25 year LG warranty on the same day.
For quality, value and great service, I rate PSW as tippy top and would highly recommend them to anyone requiring a solar system.
Choice, value, payment options, quality products and great admin and install staff. Well done team.
Show additional information

Excellent customer service.

Excellent customer service, great follow up and attention to detail. We had a few issues with the smart meter installation on the day and they were committed to getting it right before they left the site. Would happily recommend! Show additional information

Fantastic company

The ease of the process from quotes through to installation was a breeze great company to deal with highly recomment to anybody Show additional information

So many good reviews tend to be a red flag...

Probably like most people who read these reviews, a company with so many good recommendations tend to be a red flag for manipulation of the system, not uncommon in the building and trades industry. But, after speaking with Rheice at the showroom, and installation with Richard and the lads the other day, I can genuinely say they deserve all the good reviews. My experience was similar to that of the previous reviewer Emma, furthermore, what impressed me the most was at no time did I feel pressured to make a decision, nor did they bad mouth any other companies or products on the market. I too have recommended you to family and friends, great stuff PSW! Show additional information
 To get your quotes, please enter your postcode: