Perth Solar Warehouse Reviews

Based on 146 ratings Aus Ranking

  • 5 star 123
  • 4 star 22
  • 3 star 0
  • 2 star 0
  • 1 star 1

Average Customer Review

  • Value
    4.88
  • System Quality
    4.95
  • Customer Service
    4.93
  • Installation
    4.93

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About Perth Solar Warehouse, Solar Installers

Perth Solar Warehouse

Reviewers report paying: $3,000 - $8,290 for depending on hardware choice and installation difficulty ( how is this calculated? )

Perth Solar Warehouse is a Solar Power Installation company based in Bibra Lake and serves WA. Here are their reviews as submitted by visitors to SolarQuotes

Perth Solar Warehouse Solar Reviews

Best value and service for money

We found the Staff very easy to talk to.
All stages went very smooth .
We had only on day every two weeks to install as we are a family daycare, they were very helpful to work to support us
Installation went well workers very informant and clean.
Very happy
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6.6kw system

Very happy with our solar system supplied and installed by Perth Solar Warehouse. The sales process was super easy and non-pushy. Installation was painless. Their output projections were actually lower than what the system has actually achieved for the first 3 months! The wi-fi monitoring via the Goodwe app is also great. Show additional information

Trouble free experience

From my initial enquiry through to install and commissioning, PSW have been prompt, efficient, friendly and above all value for money. Every step was quickly handled by the PSW project team and their installers were quick, tidy and courteous. Very happy with the installation. Show additional information

Outstanding products and service. A thoroughly professional experience from start to finish.

Whilst this is a review of PWS as a company, ones view is solely dependent on the interaction with the individual personnel with whom we interact. Hence most of my comments relate to the individuals within your organisation and I might add that one of the main reasons I chose PWS was because all the people I would be dealing with belonged to the company. ie no contract labour.

Jesse Brown proved to be an excellent first contact. Very knowledgeable about the products available, how each choice would best fit our specific needs and how our goals could best be attained with a layout of panels accommodated by available space. This was all achieved in our first interaction and the quote suited our budget restraints. He was professional, patient and obviously very experienced.
Penny-Lee surpassed out expectations. She took all my concerns regarding timing of installation, changeover to the new Synergy Plans, availability of equipment, maximising our return on our old system and a host of things I had not even considered and smoothed a path forward to our final installation last week. I cannot thank her enough for her patience, her dedication to task, her availability at all sorts of crazy times as things changed over the last few months. Her guidance, support and assistance from the first moment we met have been invaluable.
The installation team led by Alec Squire ably supported by Dawson and Dylan were brilliant. Alex is a very thorough and patient professional. He is painstaking with critical detail and showed strong yet astute leadership ability in the field. The symmetry of the panels, the inverter the switches and associated wiring is first class
Thank you PWS for an excellent system that is already producing to its optimal potential. A 5kw inverter with 6.6kw of panels has been producing over 40kw every day since it has been installed.
We have already referred a number of family and friends to your organisation.
Kind regards, Alan Cummings
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Perth Solar Warehouse Experience - Iluka WA

I decided on a quality system and after much review, narrowed down my selections.
I posted my selections to each provider, to be fair to each company, that had provided first round quotes.
I ended up selecting the best price after considering the merits of each company.

Perth Solar Warehouse came up with the best deal and ended up being a very professional company to deal with.
From start to finish the experience was and still is faultless and well above expectations.
I am a retired contractor and fully understand the importance of customer service and these guys are certainly on their game and are highly recommended.
PSW need also to be congratulated on their after sales service, which is first class and available 7 days a week.

We selected a Fronius SYMO 3 Phase 5kw Inverter ( Made in Austria ) 5 + 5 year warranty
Fronius 63A-3 Smart Meter ( That provides really good and informative data )
QCells G5 Duo+ Panels x 20 ( Made in South Korea ) 25yr Performance Guarantee and 25yr Product Warranty

The manufacturing zone is important to me and I am happy to have paid a premium for this situation.

Today is 29 days since installation and we have just past the 631kwh production point.
Our usage to date is 37%, which I am happy with so far.
The Smart Meter allows the data to be analyzed easy and teaches you when, where and how to use your energy.

Cheers also to Solar Quotes for the very informative solar power experience.
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Exceptional Service

We used PSW after a recommendation from our Brother-in-law and I'm glad we did PWS advised us on the best system to suit our requirements and as we were building a new home they were very flexible with the installation dates and kept us informed throughout the process their installers were very professional and they did a great job of cleaning up after themselves. And because the NBN was not connected Richard told me to call them when it was and he would come round and set the app up. I also thought that the way he explained everything was great, when we had solar installed in our last house the company concerned just put it in and then left without any instruction and we had to figure it out for ourselves. This time we had a much better experience and we would not hesitate to recommend the team at PWS to friends, family, and anyone who asked us about solar. Show additional information

Hassle free, reliable and straight talking

PSW were always quick to reply to any of my emails and answer my questions as accurately as possible. They were not pushy like I experienced with other retailers. When it came to installation, it all went smoothly and has worked perfectly ever since. I am very happy with my solar power system and I have already recommended them to some of my friends. Show additional information

Professional Service and Great Value for Money

I would have no hesitation in recommending this company to install your Solar Panels. From the very first phone call I made they were nothing but honest and professional. They gave a very professional quote that explained everything upfront. They didn't hassle you to make a decision and keep saying that you had to hurry and make a decision before the government rebate ran out. Unlike another huge company who phoned me 7 times in a week and also emailed me sometimes up to twice a day and tried to pressure me when I told them I would contact them within 10 days with my decision.
The price was very competitive and the install date was very quick.
They kept me up to date with everything that was going to happen and when it would happen.
The installers were on time, friendly and professional in everything they did from the installation, to clean up and the explaining everything once they were finished.
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Great service and team

Found the PSW team to be very friendly and efficient. Installation was very professional with them wanting to make sure that panels were installed to our satisfaction and they bent over backwards to do this on the day. Didnt have the smart meter for the inverter on the day of installation but they were able to get this within a couple of days later and came back to install. Show additional information

Another happy customer

We had a great experience throughout the whole process, from quoting all the way to the finished product.
Everyone who we talked to and met were polite, prompt and informative.
PSW did everything required to make it all as easy as possible for us.
The system works as I expected since installation 4 months ago and we are now enjoying earning credit(no power bills) off our system each bill cycle.

Thanks PSW!
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Clean install, great service and competitive price.

Installed in December 2020 and after the installation and 2 months of use, can say we definitely made the right choice with PSW. The entire process from queries and quotes to install and filings with the power companies was smooth and the service friendly. Installers did an outstanding job and were very professional. Left the premises clean and even replaced a couple of cracked tiles on the roof from where AC installers had damaged it. For price of the total package, was very competitive with other providers. Add in the other bonuses like in-house installers and efficiency of doing it all paperless and electronically, would highly recommend PSW. Show additional information

Brilliant company service and product

All steps very easy no tricks! Fantastic company and tradesman to deal with. Show additional information

Faultless install and product

Cannot fault one part of the process or products. Highly recommend PSW. Show additional information

Simple and reliable installation.

Everyone I spoke to leading up to install date were helpful and not pushy about anything. People that came to install the system were professional and went through what was being done as it was installed.
No complaints what so ever.
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Clean install, friendly staff

All of the staff have been very helpful throughout the decision making and install process, keeping in touch, and even contacting me after to confirm I was happy with the installation job which had been done, and assisting with after installation queries as well. The installers were on time and did a great job of keeping me informed during the installation process. Show additional information

Highly recommended

I can't believe it. My last bill was 11$! and we turned the aircon on every single day!

Besides the saving, I found PSW very professional from the get go. Very clear and efficient quote. Very reasonably priced. Communications is very prompt and friendly. Installation was prompt. The installers were friendly and efficient. The customer service took care of all the process to organize the grid connection after the install.

I also like the app to monitor our system's performance

I found PSW well reviewed and hence I decided to contact them. All the past reviews are truly justified after I experienced it myself

Thanks heaps PSW
Hendra
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Fantastic company to deal with!

Great company to deal with. I've recommended to family and friends and they've had great results too.
Sales process was smooth and not aggressive. PSW sales not so prompt with emails and better with phone.
PSW has a great range of product and at competitive prices.
Installation was excellent, punctual, tidy, and professionally done. They did minor damage to my ceiling but expertly repaired it.
Customer service was very good - prompt replies to emails and very well organised with customer portal.
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Perth Solar Wharehouse

Pre install the communication was brilliant and they were able to answer all my questions.

The install went extremely smoothly and the installers were both very polite.
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Great service and product, neat installation!

Great customer service and contract process to have our product supplied and installed. Technical and commercial consultants were easy to talk to and answered all questions we had.

Installation process was very professional and completed in a timely manner. Plenty of support and follow up to ensure system was working correctly.

System is performing great, has drastically reduced our needs and costs from the grid systems. Key benefit is the full backup power supply from the battery, even when the grid is down. No more blackouts for us!
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Fantastic Service

Excellent customer service from start to finish. Installation was very neat and tidy. The tradesmen that installed were Very informative and helpful plus polite. I'm very happy with the whole process with Perth Solar Warehouse. Highly recommend this company. Show additional information

Very professional

The entire process was simple and the installation was done neatly and efficiently. Show additional information

Great service and quality options

The friendly staff were most helpful will all my questions at the time of quoting. Upon installation we were given detailed description of the process, they were very tidy and replaced all broken tiles. We are very pleased with PSW and would highly recommend them. Show additional information

Customer service is second to none!

The process was smooth from beginning to end, constant contact was kept with us and at no point were we unsure what was happening. All questions were answered in a very quick & professional manner.
I can’t remember the last time I had this level of customer service from any business.
Would highly recommend.
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Fantastic business, not pushy, very professional

PSW has been amazing to deal with. No pushy sales people, they sent through a number of quotes based on my needs and were happy to answer all my questions via email. The process from purchase through to installation was very smooth with no problems at all. The installation team turned up on time and were very polite when speaking to me. Customer service was great in helping me find the correct app to connect to our inverter once our system had been installed. I highly recommend PSW. Show additional information

Very happy customer

Very satisfied with the crew and the end result of the installation. The crew members answered all questions asked to our satisfaction. Show additional information

Very easy process with high quality install at a great price

I got quotes from the 4 top local Perth installers and Perth Solar Warehouse had great reviews and the best price. It was a great experience. Show additional information

Easy and simple solar

Great company to deal with no pushy sales pitch just shown the best options available for my house hold, kept up to date at all steps of the way fast installation and took the time to show how apps for the solar system work and answered all my questions during installation. A very easy and stress free process from start to finish. Would recommend them. Show additional information

Nothing but praise

We had sold systems installed at two properties we own. From the initial discussion through purchase, installation and follow up queries and minor repairs, Perth Solar Warehouse have been superb. This was all done about 2 years ago and for various reasons, I’m only now getting around to writing this review. I would highly recommend PSW to anyone. Show additional information

Easy peasy

Easy process from start to finish. Quoting and system design was painless. Installers did a nice neat job. Aftercare also went above and beyond, with unexpected replies from Penny-Lee over the Xmas break! I’d definitely recommend PSW to anyone. Show additional information

Seamless process

I selected Perth Solar Warehouse for their positive reviews and the installation warranty. The information supplied via email from PSW staff kept me in the loop at all times and the discussions I had with them was always pleasant and informative. The installation went without a hitch and the WIFI connection and apps were explained fully, All in all great service from PSW and I am extremely happy with the solar system. Show additional information

Best decision ever to go with PSW!!

It was a pleasure to do business with a company that is switched on in regards to customer satisfaction. From quoting, to installation and final hook up, PSW were punctual, polite and very professional, we couldn't say a negative about the process. We would not hesitate to recommend PSW to anyone looking for a new electrical solar system and would give them 6 stars if possible. Show additional information

Professional and no fuss

Experienced nothing but excellent response, knowledge and performance from 1st quote enquiry to contract documentation, preparation and subsequent installation.
All aspects and queries were well and thoroughly covered by the various team/department members, no weak link at all.
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Faultless service from start to finish

PSW was a pleasure to deal with from start to finish. They were not the cheapest quote I received. But I shortlisted from only well rated companies recommended by SolarQuotes.com for peace of mind and good service. They were responsive with my questions and requests for pricing for various options and brands.

After finalising the products that I wanted, signing the contract and transferring the deposit, I was kept up to date with the process and documentation from start to finish. Installers were very professional, neat and polite, and addressed all my installation preferences.

The PSW client portal was a very useful tool to organise all the documentation in one place. After installation, electrical completion certification, warranty documentation, solar installation documentation were completed without delay.

Overall faultless service and installation, highly recommended and would use again without hesitation.
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Professional and aesthetically pleasing installation.

From the initial quoting to installation, all went smoothly and also at a great price.

PSW do the little things to make the installation process that much better, ie ensure that the final setup will be installed nicely from using black cables and adding extras to make the setup look its best.

Will recommend anyone this company for Solar works.
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Easy, No Fuss Install and Support

From start to finish, PSW made buying a solar system easy. Sales staff where helpful and quick to reply to any questions I had (of which there were many) and the installers worked efficiently and cleaned up all the mess. The job looks excellent. Even after the job was done PSW continued the support, making sure all the information that I need made it to me. We are very happy with the new LG panels and SMA inverter and can already see the difference in savings and CO2 emissions being made. Thanks PSW. Show additional information

Fantastic equipment and service

PSW were professional and efficient in their dealings. Everything ran very smoothly. Show additional information

Installed the products I wanted, great service throughout.

Along with the recommended installers from SolarQuotes, I also requested quotes from a lot of other companies as well. Most of them were great to deal with, friendly and not pushy at all (aside from one that just bad mouthed brands he didn't sell).
However Perth Solar Warehouse was the only one that sold the combination of panels and inverter that I wanted - throughout the quoting process they provide many different options with advice, but did not try to favour one brand over another as they were aware I had researched myself and had a strong idea of what I wanted.
Once I decided on the system, they were very quick to quote and also were willing to give a (small) discount on the final price as I was keen to get it done asap. They sorted out all the connections/meter changeover with the electricity company very quickly (the utility company swapped over our meter within a week!) and kept me in the loop as to the status of the whole process.
There was about a 7 week wait for installation, but when an earlier slot opened up they happily rescheduled my install to an earlier date (so only about 4weeks turnaround).
The installation team showed up on time, and they were very courteous and considerate throughout the install, making sure to keep everything clean and tidy and they swept up all the dust from my place afterwards. They walked me through everything I needed to be aware of in terms of the system and the inverter.

The ONLY reason I have currently given them 4 stars on the install is that it appears they may have caused my existing reticulation controller to fail/short out on wiring - I am just waiting on them to review/resolve (the install was just yesterday) and will happily change to 5 stars when resolved :)
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Not enough star ratings 5*****+

Competitive pricing Great Service from start to finish
Excellent communication all the way through the process even following emails up late into the evening or at weekends
Technicians who performed the install were very good and informative and neat and tidy and on time as per emails everything ran very smooth.
I would highly recommend Perth Solar Warehouse & PSW Energy.
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great job

Through the whole process I found PSW to be thoroughly professional and courtious Show additional information

great value system

Great value solar system. Great choice of panels and inverters. no pushy sales people and really competitive prices. No sub contractors used to install so you know you can trust them. Easy process to order and each step followed up and kept us updated along the way. Only down fall was the wait before our install due to being so busy. Show additional information

PSW are excellent

PSW team has done a fantastic job. Best of all is the transparency and communication. Highly recommended.
The quotes are competitive, and the communication is well established.
The installation was done professionally and the distributed energy system was set up by PSW.
Overall, as delivered as promised.
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Thanks PSW

Right from the start, The service receives from PSW was fantastic, the installation was excellent by the Site time, neat and tidy job. Customer service was great. I have recommended PSW to 2 other clients who have also experienced great service. Thanks PSW Show additional information

Great value, so far so good.

I've spent lots of hours in looking for the perfect solar pv installation, using Solar Quotes, I've finally went with Perth Solar Warehouse because it met all my expectations, from the company's own CEC accredited installers, great pricing and it also met the Solar Quotes website's Finn Peacock's standards. The installation process is also worth the 5 stars. For now, since the installation last July 2020, my first bill was the service charge for the Synergy application and the 2nd one was a credit of $20. With the current $600 credit form the WA government to our electricity provider, I am now looking at free electricity for life, thanks to Solar Quotes and Perth Solar Warehouse. Show additional information

Fantastic experience from start to finish!

Just recently got our solar installed by PSW and couldn’t be happier, they provided great service, kept us updated and answered all questions. Very professional installers!
Highly recommend to everyone
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Fantastic business to deal with from quote to completion.

Would give 6 stars if I could. They were extremely good to deal with; friendly, helpful and flexible. I had to push back the installation date a few times due to the time frame of our build and they were very accommodating. Installers were highly professional and friendly. Would highly recommend them! Show additional information

Really Solid service, product and support

Excellent quote and support from Day 1. Support is second to none - direct access to specialists who know what they’re talking about.
Team on-site were able to accomodate my requirements on the day to get it installed the way I wanted it. They really did go the extra mile.
System performed amazingly. Was interested in upgrading the system firmware and a quick call 6months later I experienced very friendly service which had at all sorted in 10min.
Highly recommended WA team, wouldn’t go anywhere else.
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Smooth process!

Very efficient with installation. They provide best value services in the area!! Well done! Show additional information

Excellent Service and Communication

I initially approached Perth Solar Warehouse as a family member had used them. I found their communication excellent and they provided me with competitive quotes, even though I had some specific requirements in terms of placement of the solar panels.
When it came to installation, they were honest and informed me that the panels I had chosen were not available, but offered me a superior panel for basically the same price.
Pre-installation, all the paper work was done correctly,in preparation for installation.
On the day, installation went well with no problems and the installers were friendly and explained things once the installation was complete.
I have had only one issue since installation, following a short power outage. A quick e-mail explained the notification I had received, and there was no issue with power generation.
Overall I would recommend Perth Solar Warehouse.
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Great reliable installer

I had excellent customer service from everyone we dealt with. The pice of the system was very good. Installation was very good as they rang to fit me in earlier that i had asked for. The tradesmen that installed were Very informative and helpful plus polite. Very happy with the whole process with Perth Solar Warehouse. Show additional information

Excellent Value Service and Price

Highly recommend the PSW team. The entire process from quoting to installation from start to finish has been seemless. Installers were friendly and knowledgeable. Customer service has been fantastic. There was a slight mix up on installation day and my solar monitoring wasnt noted on the order but the installers were able to get this organised for me not too long after with minimal dramas. Show additional information
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