Soltek Energy Reviews
See Ratings Over Time
About
Established in 2009, Soltek Energy is a Sydney-based installer of solar, battery, hot water heat pumps and EV chargers. The firm's service area is from Rose Bay and Bondi in the east, to Crows Nest and Palm Beach in the north. Soltek Energy also services the Hills district, and Sydney’s West including the lower Blue Mountains.
According to the company:
"At Soltek Energy, we pride ourselves on being your trusted local solar and battery solutions experts. With a wealth of experience in dependable panels, inverters, and hot water systems, we’re committed to offering you the most comprehensive and effective energy solutions."
You can read customer reviews below. If you've been a customer, we encourage you to leave a rating and review of Soltek Energy.
Reviewers report paying: $5,700 - $9,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
Battery brands previously installed
EV Charger brands previously installed
Hot water heat pump brands currently installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Soltek Energy Reviews (12)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 0
- 4 star 9
- 3 star 3
- 2 star 0
- 1 star 0
What Soltek Energy's customers say
AI summary of customer reviews in the last 3 yearsStrong quoting and installs, slow after-sales
Most of the 61 reviewers praise detailed quotes with real options and a neat, efficient installation, though 28 reviews are 4-star and 10 are 3 stars or below. In the last 2 years, 8 customers report faults or warranty claims left unresolved for months with calls and emails unanswered, and one customer alleges a tile broken during installation caused a roof leak.
19 October 2026
11 October 2026
Great service and no problems
Everything installed and working at completion as quoted.Prompt service and good communication.
15 September 2026
Great decision to go ahead with Soltek
We initially discounted Soltek as the proposal was confusing - being new to the solar world and vocabulary. After we had seen and spoken to around eight installers we felt we had enough information and quite frankly did a deep dive into the info. Some installers offered a complete package with nominated components and a final bottom line cost. We live in a leafy area and the range of proposals across the many installers ranged from a 7kw system to a 14kw system, and battery sizes ranged from 20kw to 45kw and prices ranged from $9k to $37k. Soltek offered us proposals for panels, inverters and batteries separately. While initially confusing, once I knew more about brands and what we were after it allowed us to have more control over what we were buying. Apart from a few scheduling hiccups and a mix up with the colour of the rails we were very happy with the installation team and their workmanship. Highly recommend doing the research and going ahead.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
07 September 2026
Heat Pump Hot Water System
Good to deal with. It was an efficient and tidy installation.27 August 2026
Professional service and installation and quality product
The Soltek team were professional and kept me informed during the quotation and pre-installation phases. The installation was professional and I am very happy with the installers and the result. So far we are impressed with the performance of the hot water heat pump.03 April 2026
My review
I have been waiting now for more than 2 months for someone to come and fix a SolarEdge inverter communications issue. It no longer talks to the system through the wifi. Between SolarEdge and the installer, they have been continually just sending emails around to "make this a priority" or "....please push this..." but no one has come to fix it despite promises that someone will call within the week to arrange a site visit. I would not use SolarEdge inverters or the installer Soltek Energy ever again. Zero customer service. Despite all the grand promises on their websiteInverter rating: 1/5
10 March 2026
Excellent panel installation in 2019 but no response in 2025 when my Enphase Envoy failed and when I wanted a battery added. installed
In 2019 I had full praise for Soltek's installation of twenty Winaico panels with Enphase Microinverters and an Envoy communications Gateway. As an engineer, I appreciated the use of low corrosion materials like aluminium rails, stainless steel riser brackets and stainless steel fasteners. Also no external conduits on my brick wall.I recommended Soltek to two friends and they were both very happy with their installations.
In mid 2025 I rang and asked to go on Soltek's waiting list for two Enphase batteries to be installed. Nine months later I am still waiting to be contacted to arrange installation. While waiting, my Envoy Gateway failed and I asked Soltek for help to repair/replace it. Five months later I am still waiting. I was given the mobile number of the relevant staff member and three times I rang him but had to leave a message each time. Too disinterested to answer his phone apparently. I still have not received a return call. (Eventually, I gave up and engaged a different company to install two Enphase batteries, with a wait time of only three weeks.)
Unfortunately, I can no longer recommend Soltek Energy.
Panel rating: 4/5
Inverter rating: 5/5
Battery rating: 5/5
27 February 2026
No help with warranty claim
Soltek Energy are fine with up-front sales and installation but if you need to make a warranty claim you can forget it. When one of my LG solar panels malfunctioned, back in July 2025, I contacted Soltek to make a claim under the so-called 25-year warranty. Soltek did nothing but make empty promises. In desperation, I finally contacted LG direct, who asked for a single technical reading to be taken, in order to confirm the malfunction. All Soltek had to do was send someone round to my house for half-an-hour, to take this one reading. It is now almost March and I am still waiting.Soltek’s terms and conditions state: “During the Guarantee Period, we will provide reasonable assistance to you in making any guarantee or warranty claim against the manufacturer of the System, including by acting as your liaison with the manufacturer.”
Unfortunately, they have no intention of honouring their promise. All I have had from Soltek is eight months of empty promises and hollow excuses. Any warranty with Soltek is not worth the paper it is written on and I have now given up with them.
Panel rating: 3/5
Inverter rating: 5/5
11 December 2025
Competitively Priced and Reliable
Soltek provided a very competitive quotation compared to the other companies we approached. Their proposal included all the information we needed to make an informed decision, and they were quick to respond to our questions. They were also the only company to offer an onsite inspection, which gave us additional confidence in their approach.The equipment supplied for our 13.3 kW solar system and 30 kWh battery was high quality, and the team arrived on time and completed the full installation, including the grid connection, on the same day.
We did experience a few minor teething issues after the install, but Soltek addressed these promptly within a few days, and the system has performed as expected ever since. Some brief instructions or guidance on system configuration would have been helpful, though there is plenty of information available online.
Overall, we’re quite happy with the results.
02 December 2025
My review
There was originally some issues with delivering what I had ordered, I had ordered the hot water diverter and they could not source it for an unknown after the initial install date so I just removed it from the installation.Initially the self consumption widget option was broken and took may weeks to source a replacement. That was an option with additional cost.
After about 6 years I am very happy with the overall performance of the system. I have not really noticed any degradation of the solar panels. 5KW inverter with 6.6KW of panels.
Inverter rating: 4/5
07 November 2025
Pleased I chose Soltek.
I received quotes from four companies, one of which was a company that friends had dealt with (I did not choose that company). I met with two suppliers, and went with Soltek as their representative was very knowledgeable and in particular, didn't try to 'upsell', even when I relayed suggestions from friends as to certain aspects of the system. He explained everything really well, with scenario examples. My knowledge in this field is minimal, to say the least, so I was grateful for his advice. The installation was done today and the installers were excellent. They arrived on time, were polite, friendly, and left absolutely no mess. They explained how the system works, showed me the app which monitors the system, and how that works, and answered all my questions. I highly recommend Soltek.However, I have raised with them the fact that their communication was a little lax between paying the deposit and the installation date. There was apparently a shortage of components which they were awaiting from China, which is reasonable, but I did raise my concerns with them that they should have kept me updated via email or a phone call, rather than me having to be the one to chase them. I think this is an administrative failing which should be addressed.
Aside from this, I would still recommend Soltek.
26 October 2025
Damien was very helpful.
Great customer service. Kept meep to speed with install progress. Helpful with supplier information.
Original Review on 22-12-2025:
Great efficient installer, neat installation.
Quote process was good, range of options.Installation completed on the day nominated. Grid connection completed within a few days.
Inverter app not working. Not urgent and follow up by me will wait until after Christmas period. Original ratings
Panel rating: 5/5
Inverter rating: 3/5
Value for money: 5/5
Quality of System: 5/5
Installation: 4/5
Customer Service: 3/5
10 months later we asked David: "Are you happy with the performance of your system so far?"
Please see comments above re inverter.