All Green Environmental Solutions Reviews

Based on 501 ratings Aus Ranking

  • 5 star 101
  • 4 star 337
  • 3 star 61
  • 2 star 1
  • 1 star 1

Average Customer Review

  • Value
    4.24
  • System Quality
    4.37
  • Customer Service
    4.38
  • Installation
    4.51

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About All Green Environmental Solutions, Solar Installers

All Green Environmental Solutions
Platinum Partner
All Green Environmental Solutions is a SolarQuotes Client (what does this mean?)
ABN: 62 003 837 429  ABN active since 01 Jul 2000 | Protection Systems Pty. Limited
verified
ACN: 003 837 429  ACN active since 05 Jul 1989 | Protection Systems Pty. Limited
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
NSW: 222070C Protection Systems Pty. Limited 
verified

Reviewers report paying: $4,500 - $8,800 for depending on hardware choice and installation difficulty ( how is this calculated? )

Our Company was founded on the Central Coast of NSW and successfully grew to cover the Newcastle, Hunter and Sydney region in it’s early years.

Over the last 10 years our customers have benefited from their decision to invest in our products when it comes to after sales service because our business has the depth and stability to survive in tough or quiet times. Thanks to strong support from the local community.

We have created new jobs each year from trades people to office staff. No job is too big or too small.

It’s all about installing solar!

All Green Environmental Solutions Solar Reviews

The installation team were absolutely first class. Could not fault them.

The team arrived when they said they would and were utterly professional throughout. They even installed the inverter in the garage for me rather than next to the meter. My only criticism, and it is a small one, is that it can be sometimes hard to get hold of someone in the office. They are super busy. However once you do get hold of someone, they are able to answer any questions. Show additional information

A Great Company

The online quoting was quick and efficient, and communication was v effective.
Installation was very good and done with no fuss
Grid connection and paperwork completed by All Green the same day
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All Green Environmental Solutions staff were great. No misleading information, just simple facts and they listened to what I wanted. Show additional information

Very happy with quoting, installation, and customer service

Very responsive to my multiple questions during the quoting process (due to shading considerations), and provided excellent supplementary information. Professional Installation and Customer Service. Show additional information
I found the whole experience seeking a provider through your website to be a tremendous help. You nominated three very reputable companies, who all gave prompt quotes and were all very helpful. These providers also offered a wide range in pricing and apparent quality of components. One company dealt mainly with top-end components which were very expensive but no doubt industry leading technology, but the cost was well over my budget. The other two were quite competitive offering similar quality gear, so I chose the lower quote. I was also grateful for your feedback to some of my questions regarding quality etc, and this gave me more confidence that I still chose well above average quality equipment. I now have my 7.5 kW system installed, with 15 panels on the northern side and 10 panels on the western side of our house, due to roof space restrictions etc. In the last week, my system has produced over 30 kWh for each of 6 days, all of which were sunny with no clouds. On a cloudy day it produced 18 kWh. These are very pleasing results for the middle of July! I am also impressed with the real-time digital reporting app. I am overall very happy with the installation company, and would recommend them without hesitation. Show additional information

Great sales support and fantastic installer

I don't normally write reviews but decided to do it for All Green as I had a great experience and smooth transaction with them.

Joe on the sales end was really great with understanding the needs and providing analysis for couple of different scenarios. He didn't try to push me to sell the biggest system and provided the optimum one that'd suite my need.

It took a while to get it installed, but Wayne and the crew was great on the day. They had all the equipment and didn't even have to come inside the house. They did all the work from outside which was great as I was working from home that day. The job was neat and I didn't have to a tidy up after they've left.

Emma and Kylie in the office were great to deal with as well.

The system is working like a charm and automatically shut down safely when there was planned maintenance in the electricity network.

Thanks guys, couldn't have been a smoother transaction. I'll be recommending you to everyone who's considering solar
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David from all green solar was very professional in evey way a very pleasant experience

Very punctual the installation went easy thanks to David very professional and polite Show additional information
Installation to happen 10/7. So far so good Show additional information

Quality And Professional Installer

Sales process was professional with site visit to clarify details. The sales person believed the installation team could place 3 arrays on the north facing roof. This was based on near maps photo of roof.
Installation team were polite, punctual, tidy and arrived on the agreed date.
Installation team found that 3 Arrays would not fit well on the north facing roof and recommended an alternative solution which was agreed with me.
I have Terracotta tiles on the roof and I recommend that Customers have spare tiles available in case an Installer breaks a tile.
I organised the grid connection with information provided by the Installer. They helped me promptly when I had questions in relation to this.
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Competive Price and Reliable Service

All Green Environmental Solutions offered a good design at a competitive price. The sales quote was comprehensive and the person in charge of the installation was courteous. Also the office staff was great to deal with. Would definitely recommend this company. Show additional information

Top quality system with top quality service

Very detailed and thorough, provided quotes for many different configurations with different quality levels of hardware. Installation team turned up within 10 minutes of stated time (calling earlier to inform they were on the way). They were reasonably tidy (some loose bits of packaging around), and very polite. They constantly updated me on progress and spoke to me about a slight configuration change due to difficulties around my whirlybird. After the install, they sent documents within 1-2 business so I could organise getting my meter updated. I needed to call to confirm some details and they were happy to reply. Show additional information

Excellent installers

Neat and tidy. Polite. Excellent service. Very smooth installation. Very happy with the final product Show additional information

Great company to work with!

No pressure quotes, offering different solar options depending on your budget if you know what you want. Good pre-sales advice offered. You have to get a few other quotes to compare pricing. Installation went smoothly but they had to come back to put in the last panel. Wayne was great - knowledgeable, came on time, completed the job efficiently and left the place tidy. Certification was provided promptly on receipt of payment. Now waiting for energy retailer to install the smart meter. Show additional information
Great experience from start to finish. I knew nothing about solar but after reading your website and asking questions and speaking with Anne from Green Solar about different panels and inverters I then made my choice. Installers Richard and Henry went above and beyond in their duty of care, work ethics, manners and help. Amazing pair. Show additional information

A good experience

The sales / quote process was fast & efficient & very knowledgeable. We liked the idea of going with a long-standing & ‘green’, local company which they are. The installation was held up by 1/2 a day due to sickness (no-ones fault); but they arrived after lunch & it was completed quickly, efficiently & with a minimum of fuss. Impressed a LOT by the workers. They made it clear what we had to do next (not getting the credits yet) & helped set up the App. I found their service professional, courteous & would highly recommend. Show additional information
Hi Finn,
The solar panels will be installed next week so I am unable to make many comments at this stage. I don't know how long it will take afterwards before the system is fully operational. I suggest you contact me again after a month or so to see how things are going. I am not expecting very much at first because we are approaching the time of year when we have the lowest period of daylight hours.
Regards,
Maria
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Solar installation

All very professional and friendly, left very clean and tidy, information clear Show additional information
System and pricing was what we had hoped for. Communication between buyer and seller could be a lot better with regards to seller not replying to calls and messages in timely manner. Show additional information

Second to none

From sales, who explained the difference in systems, to customer service, who provided all we needed with intrusion, to our installer, who was punctual polite and helpful. Combined they provided a seamless experience I wouldn't hesitate in recommending. Show additional information
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Decent Quality System at a Great Price

We were very happy to find a decent quality 7.5kW system (6kW SMA inverter, 7.48kW of Canadian Panels) for $5000. The extra $300 was for a meter board upgrade. All the other quotes we we received were either for lower quality budget systems or much more expensive high quality systems. On top of that the customer service was good and the installers very helpful. We were really pushing to fit 26 panels on our difficult roof and they ended up making it look easy. Show additional information

Good experience

Easy to deal with and the installer did a great job. Show additional information

Happy with our choice

We received lots of information by email from All Green, but would have preferred more personal contact by phone. Once we’d made our decision, a date for installation was set for two weeks later, which we thought was quite efficient. The installers arrived early on the day arranged. They did a very neat job and we are happy with the installation. We were replacing a smaller existing system, which All Green took away for recycling at no extra charge. All Green did a much better job than the previous installers. We were happy to use a local family company. They helped set up the app to monitor the system and find it very easy to use.
Unfortunately our energy supplier (Energy Australia) didn’t turn up as promised to change our meter and we will be waiting a couple of more weeks for that.
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Customer focus service, competitive price

Sale person offered customer focus service. Listened to customer enquiries and replied questions promptly.
Assisted to tailor the best solar system to our requirements and provided several solution options.
Installation persons came on-site on the promised day at the appointed time. They are nice and efficient. The technical installer explained solar monitoring system to us in details. Site was cleaned up tidily afterwards.
Documents were promptly received after installation and payment. They advised procedure to obtain grid connection.
Overall, a good performance company for solar installation.
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Very happy customer

The installation was booked in, and the installers showed up at the agreed time - sadly not the case with all companies I have worked with, so that was a good first impression! Communication about the install date and time was good - so no complaints at all from me!
Installation was done in one day, and I was walked through the monitoring app, with plenty of opportunity to ask questions.

Unfortunately one component was missing, preventing the storage battery from being operational. This was resolved within a few days, so didn't cause any issues for us. No payment was requested until the entire installation was completed.

I am happy with the performance of the system, and I am very happy with the team who did the actual install.
I would certainly recommend All Green to anyone looking to install solar.
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Fantastic and professional installer and sales

It is easy to see why All green has got such a high rating from their clients. Starting from the quote system, the professionalism was evident. The quote included not just the pricing but the technical details of the proposed solution as well. This helps the client to take a more informed decision. Also if you want another configuration, they are not hesitant to send you another quote in seconds. You can configure the elements you need in your installation through the online quote and place the order online too. They are willing to come to your home for a face to face discussion as well.
After confirming the order, they informed us about the installation date. Before the date a text message confirmed the installation. They were punctual and ready to work, even if it was a 40C day. They did a professional job and the system was commissioned successfully. They cleared up all left-overs from the installation.
After the install and my finalizing of the payment, they send me all the documents for my electricity supplier.
All in all, a job well done!!
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Only issue was their lack of knowledge and support in assisting me with Smart meter application and installation. Show additional information

Excellant installer

The install was done as arranged and in a neat and tidy manner. Show additional information
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The sales man was knowledgable and present, no pressure and or hard selling

After service was a little problematic, no one answer the phone and took days later before I hear from them. Show additional information

Great sales and installation experience.

The sales and quote process was easy. As this was the last of 5 quotes, I had the benefit of asking Russell the nuances and different approaches that each company, it became clear that All Green had a wealth of experience installing many panels. Russell was able to explain the pros and cons of each approach. There was good communication throughout the process.
David and his installation team was polite, on time and efficient. I particularly appreciated that he took care to route the cabling carefully, keeping the exterior of the house as neat as possible. I picked All Green because they have their own employees and not sub contractors. Should a problem arise there is only one party responsible for fixing it. It is early days yet and so have I haven't had to test the after sales service.
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Review removed at the request of the reviewer

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Fantastic install, quick and easy. no problems.

All sales people were polite.
The All Green Environmental Solutions team were first rate. Quick and efficient.
The installation certificates were sent to me and I organised the new smart meter with my energy supplier.
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There was quite a long lead time from deposit to installation. And weather also got in the way. Generally speaking the installation was mostly incident free. The positioning of the panels had to be modified because the satellite picture isn't accurate enough to place panels on a tight roof area correctly. The installers were very good and worked a good compromise. I would recommend this company. Show additional information

Very professional and easy to deal with

All good, whole process went well from start to finish. Show additional information
Very helpful & friendly installers prompt service Show additional information
2 suggested installers didn't contact me at all. The other started off well but lost me through poor comms. So I went with AllGreen. However I researched them through your excellent site. Show additional information

Efficient Installation

The company provided 3 separate options and quotes which allowed us to consider our options. The installers arrived on time, installed the system efficiently and provided a good briefing on the system itself. We did have to chase up the final paperwork after paying the final amount but this was provided very quickly so that we could organise with our electricity provided to have a new meter installed (this is taking longer than we expected but anticipated to be installed by the end of the month). Show additional information

Happy caring install crew

Joe the sales person was polite, courteous answered and explained all questions I had, also showed me the system app for laptop or mobile to monitor the progress and export of energy. Scott and his team were a happy team on time and got stuck into the install. Couldn't be happier. Show additional information

Reliable and experienced installers.

Quoting system great, provided a range of options (with prices). Responded quickly to our questions. Installers were efficient, reliable and provided detailed information when asked. We've only had the system for a week but we're really pleased with it, our 5 kW system is making about 35 kW a day. Show additional information

All green enphase system 5kw

Process went as it should, Installation was fine no drama system is up and running Show additional information

Prompt

Always turned up on time. Keep me informed where they were at. Show additional information

Very happy

Early days, but very positive so far. Russell made a site visit and answered all my questions. He did not over promise, which made me feel I could trust him. He was happy to take follow-up calls. I accepted the quote for the slightly more expensive Enphase system with micro-inverters as this seemed worth paying for. They installed within 2 weeks. Installation process was flawless with very pleasant and efficient installers. Haven't had my first bill yet but the easy to use app shows exactly how much we're producing and using throughout the day. Show additional information
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A very good installation

AGES did a great job overall. The quoting process went well without pressure from the company to make a sale. The company had a wide range of panels available and appeared to provide non bias, objective information on the systems they had on offer and those of their competitors. The installation went well on the day and their tradesmen left our house clean without rubbish left behind. I'd recommend AGES for a solar installation. Show additional information

Good Installers

Sales process was quick with plenty of options. The installation all done and working in one day.
Installers were polite and punctual.
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We have loved working with All Green Environmental Solutions, right from the very start from when they first contacted me they were happy to work with us to our budget, after many hours reading as much as I could on your pages Finn about various Panels, Inverters, Micro inverters and so on we ultimately decided to go with the 300W Suntech panels with Enphase S270 Micro inverters. Wolf Messthaler the sales Rep from All Green Environmental Solutions answered every question we had, he even gave us a few things to think about and to research, there was never any pressure to sign up or to buy from them, when we did decide to go ahead they arrived on the morning they said they would, Joel and the others who installed the system was a great bloke, he explained things to my brother as I was not able to be there on the day, he also rang me and walked me through the various features of the monitoring app. From our dealings with them they have been extremely professional, happy to answer any questions we had and a absolute pleasure to work with, we have only had this system working for 10 days but so far on average we are producing 28kw of power each day even on the two very cloudy days that we have had we still produced 22kw on each of those two days. From our experience I would highly recommend All Green Environmental Solutions Show additional information

Down to Earth, Quality Installer.

All Green Environmental Solutions were great to deal with.
They were happy to discuss the solar products and services in easy to understand language. As we discussed certain aspects of the system, I required a number of quotes to reflect the different size system we were discussing at the time, and they were always happy to assist.
The installation went very smoothly and the installation team were polite and professional. They turned up on time and left the site clean and tidy. They demonstrated the system and walked me through the enlighten program before they left. I have called them a couple of times since the install with a couple of questions and they have been happy to help out.
As far as organising the grid connection after the install, they have been pretty hand off on this point. They provided all the required documentation that I then provided to the energy company, so I am not quite sure what additional benefits they can add to this process.
All in all, my experience has been very positive and I would be happy to recommend All Green Environmental Solutions.
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All Green is all good

AGES provided the most thorough answers to all of my numerous post-quote questions via email (my preferred method of contact). The installation was arranged for my requested date and was completed with minimal fuss. I had a small issue the following day that I reported and it was politely and efficiently fixed the same day. I wouldn’t hesitate to recommend this company to others interested in installing solar and I’m very happy with the micro-inverters assisting with our partial morning shading. Show additional information
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