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All Green Environmental Solutions Reviews

Based on 200 reviews

  • 5 star 38
  • 4 star 135
  • 3 star 26
  • 2 star 0
  • 1 star 1

Average Customer Review

  • Value
    4.27
  • System Quality
    4.28
  • Customer Service
    4.34
  • Installation
    4.44

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About All Green Environmental Solutions, Solar Installers

All Green Environmental Solutions is an Australian family business started on the Central Coast of NSW and specializes in the installation of grid connect photovoltaic solar power systems to homes and businesses throughout NSW.

The company says that it only uses the most reliable brands of solar panels and inverters such as Suntech and Sungrid Suntelligence panels matched with Orion inverters. All Green Environmental Solutions says that it will give discounts for two or more neighbours signing up for solar power systems together; the larger the group, the bigger the discount. The company is a Clean Energy Council member and it says that all installations comply with Australian standards and Energy Council guidelines.

Customer testimonials for All Green Environmental Solutions are available, and include the following:

“ Your customer services team were very helpful, and I certainly appreciated the considerable amount of time that you spent initially outlining all of my options, and later keeping me informed of each step of the process. The care and dedication to detail shown by the installation team far exceeded my expectations.”

“ I am delighted with my new system and it was a pleasure doing business with you! It looks great and I am thrilled with its performance. You provided a first class service and I would highly recommend your company to anyone, as I know they will be as impressed as I was !”

All Green Environmental Solutions Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
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Experienced some problems contacting the sales team when I had questions about the quote. Usually took a couple of days for anyone to respond, otherwise my questions were answered. They need somebody answering their office phone and should not rely on message bank. It is just a bit impersonal.
Their installation team however were fantastic. They arrived when arranged. Kept me informed on progress and went to great lengths to explain the operation of the internet monitoring system. The installation is well done and very professional.
I have a property which experiences some shade from the adjoining public reserve at times during the day and I am very pleased with the performance of the system despite this shade. Individual panel monitoring has been a great help in this regard.
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Very easy company to deal with. Very happy with end result. I can confidently recommend this solar installer. Show additional information
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Always kept informed of what was going on, what to expect and with instal dates and times
Team (3) turned up on time, installation completed in less than four hours
Was a Saturday, meter guy turned up on the Monday, swapped out meter
Work completed two weeks ago
Need to wait to see the benefits,however pushing a good amount to the grid
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All Green Solutions were referred to me by a family friend who had installed a similar but larger system.
The All Green Solutions were not the cheapest, (I installed panels with micro inverters) but they answered all my questions in layman terms and installed the system on time and on the date they said they would.
Since installation I have asked other questions and received answers, so far so good, being able to monitor the produced and used power is a real plus.
We still haven't had our Smart meter installed as yet by Energy Australia but they have advised that it will be installed by the end of April, when i can see how all the 20 panels are working ( 8 from existing 1.5Kw system) then I will be able to make a better judgement as to how the system performs.
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Buying solar is not a easy exercise and the more research you do, the more confusing it can be. The representatives of this company made the whole process simple. Communication with the clients was prompt and helpful, quality and durability of the equipment is yet unknown but the installation service was very good.
We are yet to receive an electricity bill so can not comment on any efficiency and savings. Keeping fingers crossed!
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All went exactly as per discussions & quotation without an issue Show additional information
Competitive price, Great company to deal with, professional didn't try to sell me something I didn't need. Worked with me to get the best system for our family's needs. Installation went ahead as planned and good follow up. Very happy Show additional information
Very efficient wonderfull installers and did a great job no hassles from start to finish would recommend the company to others who are considering installing solar. Show additional information
The service was great from the initial contact to the installation, right through to the courteous follow up call. Had a battery installed and will probably add another down the track. Will definitely be getting All Green to replace our old solar hot water system in the near future. Unlike some companies that are still bothering me, there was no hard sell from All Green. I was happy to pay more than the average single inverter sytems advertised on tv constantly and opted for a micro inverter system. An option most others didn't even bother to offer me. I have no hesitation in recommending All Green. Very satisfied. Show additional information
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I would like to thank especially Rebecca Haak for her time in coming and explaining the system and making the sale much easier. Show additional information
The unit was installed on date stated. Everything I asked for I got, but a special switch was required that came a day later. All good. Show additional information
Very happy with service from first contact through to finished installation. Show additional information
All Green were recommended to me by a friend, they were not the cheapest, but the level of service was excellent.
Would have no hesitation in recommending All Green to other friends based on the service received to-date.
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Good local Quality Installers. Matched the bigger city company's price. Show additional information
Very happy with the service provided. I appreciated the face to face discussions rather than electronic quotes, Russell was very patient and informative with my questions. I was very happy with price / price matching when the decision was made. Show additional information
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Right through the process everything was done as promised, when promised. All my enquiries were answered promptly. The installers did an excellent and highly professional job on a very hot day. The system has worked perfectly since installation. We found All Green provided a very reliable service, at a competitive price. Show additional information
Came to give quote when they said they would or notified us if they needed to change appointment.

Installed the system when they said they would and gave clear instructions about how it worked, when it would be on line etc.
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I was extremely pleased with the installation service provided to us today. I was especially impressed with the way that the electricians were additionally able to fix our lighting problem, which they traced to an outside light that had been improperly installed by another company of electricians last week, leaving us without lights for 4 days. The All Green Environmental Solutions staff worked very hard and were always polite in their interactions with me and my family. Show additional information
The 5.7kW system works great and covers the 1kW base load of the house easily, plus Aircon etc for a good portion of the day. Much better than the 2kW system at my old house.
Had I known the INVT inverter was so limited with data capabilities I might have upgraded to a better inverter, the software and phone app is very poor. Also a 5kW inverter for a 5.7kW system seems a bit small, annoyed at myself for not picking it up during the quote stage. Hopefully I'm not losing potential energy generation.
The install quality was neat and tidy though and the staff were friendly and accommodating. Couldn't beat the price either at around $5500. They even combined the 3 separate meters in the fuse box to one brand new 3 phase meter which I was stoked about.
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The Sales person advised that the Co. was locally based ( Kariong), we are at Murrays Beach, so relatively local, and stated that all their installation staff were employees, not subies, therefore they were able to provide good back up service in case of a fault. We went with his suggestion of Jinko panels and Enphase micro inverters, which were installed a little over a week ago and were performing well up until yesterday, when the Mains Breaker they installed burnt up in the meter box. After discovering the fault this morning I rang their salesman at around 0900 hrs and left a message, also rang their installer, who said if I have any problems give him a call. Also rang their office mobile number and left a message. About 1300 hrs I received a call from the installer, who said that he was unable to help, as he was on a sea cruise, but would notify the owner of the business. No call back from either the saleman or the owner, so much for them being local and able to provide good support. I would have expected at least a phone call to advise a repair date/time, not happy Jan !

28/02/2017, additional comment added:
During my previous review, where I was unhappy with the response to my service call about a burnt up breaker, I omitted to mention that I made the call on a Sat morning. The burnt out breaker was replaced this morning by the owner of the business, who said that he had not seen a problem like it before. We are now back on the air, all good ! Clive

01/03/2017, additional comment added:
In my last review I forgot to mention how good the Enphase Monitoring Software is. In our case the Enphase Envoy Metering is connected to the internet via our wireless WI FI modem, with the Enphase unit mounted in the garage and about 30m away from the modem, with steel framed walls in between. Well worth the $450 price.
To make use of the monitoring facility you need both an internet connection and either a computer or smart phone. In our case the app is on my smart phone which gives me the ability to monitor the o/p of the panels wherever I happen to be. It is also provides bragging rights, as you can show your friends or neighbours what your system is generating, how much you have consumed off the grid, and how much you have exported. You can also look back on a day by day basis to see how much you have produced each day since the system was installed, and your total generated. Best thing since sliced bread.
Clive

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When they first started they drilled two holes through the back of our meter box and into our lounge room. (great start......) They did go to the hardware store and purchased a filler and paint trying to match the colour of our walls. Not much success and the two spots are quite noticeable. It took them two months to fix metering problems with our Envoy System. This became very frustrating with many phone calls and emails trying to get the problem fixed. Turns out it was the original electricians fault who installed the new meter for Solar/Grid electricity function. They also never told us they were going to drill through our roof (we have a flat roof house) to install the electric cabling. I would have much preferred to have the cables running outside our walls in conduit. I would say I wouldn't recommend them, even though we are now happy with our purchase. We have since received our first power bill and the savings they said we would get have happened..........hooray. Show additional information
Very prompt in answering all queries; sent detailed quote and a lot of extra material such as general information about solar; no pushy sales techniques but very pleasant to deal with. Independent check indicated the panels proposed rated highly; very good reviews among users who'd already installed. Show additional information
We had this system installed in 2017 so far we are very happy with it. As we have only had the system for just over a month and are yet to receive a power bill I don't know what savings this system has generated but look forward to finding out. I would highly recommend All Green Solar systems as they were here on time on the installation date, were very professional and cleaned up after the job was completed. Show additional information
The sales guys were very knowledgeable and easy to talk to but the stars of the company were the installation crew. They were very professional and did a great job.
I work in the construction industry? So I am very picky who I get to do any work around my house as there is a lot of shonky people out there. All green environmental solutions exceeded my expectations with getting the job done right and cleaning after themselves.
I would highly recommend this company for anyone who is looking for a great solar installer.
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Installers were did a careful job attaching the panels in quite bad weather, sales people were quick to come back with prices and options once I indicated what I was interested in.

I went with Jinko panels and Enphase micro-inverters because I wanted to take advantage of the morning light as well as afternoon and micro inverters allow the panels to face various directions around the roof with out interfering with each others generation, also they are battery ready if I decide to go that way.

The panels look ok and are only a few CM above the tiles.

There is an app to track their performance, but not individual panels unfortunately so I can time washing and dishwashing etc.

Overall very impressed.
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We were extremely please with our first full quarterly energy bill after the system was installed, the solar system reduced the bill by 60%. While we do not anticipate this for every quarter it was a good way to start. Show additional information
The team really knew their stuff - especially as to the best placement of the panels to get the maximum benefit. This included providing satellite photos and using drone shots to optimise placement. As a result, the system has performed as predicted or better. Show additional information
The Enphase system gives great feedback about power generated and consumed in 15 min blocks so I can adjust various appliance use to get the most out of system. Show additional information
Installers very prodessional & obliging Show additional information
Having the suppliers representative keeping totally informed during the whole process was very pleasing. Including a site visit to take further photos and answering questions that I needed to ask. And to be able to point out problems which I had with the initial installation I had done in 2009 which I was not happy with. Show additional information
Installation was quick, quiet and very efficient. Everything was cleaned up and everything about my system was explained to me in detail, plus a follow up phone call later to make sure I was happy with everything Show additional information
What I liked mostly was they explained what was to happen ,how and when and it did , trades people did the job no problems at all , very tidy as well Show additional information
From the moment we started to talk to this company, we got a good feeling we were dealing with efficient people. The system was installed very quickly and up and running the same day. Can't ask for better service. Highly recommended. Show additional information
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Fully explained all costs and delivered exactly as they said they would with no delays or additional costs. Took good care with installation. Show additional information
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Good service, by phone and in person. Arrived on time and did a good job of install and explaining the system. Trustworthy people, good solid service and product, and their price was the cheapest, by a fair way. System seems to be going well too. I found All Green thru Solar Quotes, am glad I did.

Geoff
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Installed nominated date, obliging tradesmen,would recommend. Show additional information