Lightning Energy

Lightning Energy Reviews

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98% 0%
4.6

Based on 271 ratings

About

Lightning Energy focuses on making solar power, batteries, EV chargers and heat pumps simple for everyone. No matter what your requirements, your solar journey should be stress free, clear and built around you.

Our simplified process has been streamlined to get you the best products for the best price tailored around your requirements. Your system. Your energy. Your savings. We are your all-inclusive renewable energy partner.

Investing in solar should not be confusing, stressful or frustrating. Our energy experts aim to make your experience as simple as possible from the moment you request a proposal, through to the design of the system and the installation process with our CEC accredited solar craftsmen.

With over 200+ five star reviews across SolarQuotes and Google, the solar journey we take you on has been tried and tested to get you the energy solutions that are the best value for the best quality.

From all of the team at Lightning Energy, we welcome you to the next steps towards a new, renewable energy powered lifestyle.

Quality Solar. Made Simple.

Lightning Energy.

 

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Reviewers report paying: $2,000 - $9,500 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Lightning Energy Reviews (271)

Show Most Recent reviews from All timeacross Australia

Average Scores

4.5/5

Value for money

4.7/5

Quality of System

4.7/5

Installation

4.5/5

Customer Service

  • 5 star 138
  • 4 star 107
  • 3 star 17
  • 2 star 3
  • 1 star 6

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Unfortunate

Sales quoting process was good. the sales rep picked up quickly, that i wanted a system of good quality and that could be expanded in the future. Unfortunately he did not visit the site.
The Installation team arrived on time and were very efficient. I was then informed by the electrician that the front row of panels would shade the back row and did i want to cancel the installation or he could drop the front row down and we would end up with a system that was not quite as efficient as predicted.i decided on the spot to go with the lower front row.
The system has been running now for 9 days and i contacted AGL to see what plan would best suit my usage.To my surprise they had no record of a solar system at my address and i should contact my installer which i did yesterday. They said we will get back to me.
I also rang United Energy and was informed that the meter would have to be changed and that there is no Electricity that the system is producing going back into the grid.The spokesman at United energy said the application should have been made when i paid the deposit.
As you can see I am not very happy with the Company..
Alwyn Abraham

Inverter rating: 4/5
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Here comes the future

The salesperson was efficient, very knowledgeable and helpful. I contracted originally in November and it took until last week 24/25 of January for the team to arrive. They too were friendly and efficient, hardworking despite the heat and the job was done in about 12-14 hours. They left no mess. They set me up with Enphase, but I had deleted a message from Tesla, so I am waiting for a post installation consultant to contact me. Too, I am waiting for a final electrical inspection. I suppose everything is working but I have no way of telling. I am excited to be joining the modern world, but did I jump prematurely? I continue to read about improvements in battery technology etc, but everything is changing.
Panel rating: 5/5
Inverter rating: 5/5
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Original Review on 21-03-2023:

Great installation

I had to follow up when installation was going to be. The installers did a great job and very helpful even after installation.

Tried twice to get sales to call back about extending batteries, heat pump hot water service and a large system for my factory. Rang and left messages, no one called back so I will go elsewhere.

Disappointed
Original ratings

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 3/5

Supplier Reply:

Hey David

Thanks for your review.

In regards to your callback. You called our office the Friday before a long weekend and asked for Jordan who was on holidays. He called you back Tuesday but couldn't get through.


10 months later we asked David: "Are you happy with the performance of your system so far?"

The system is working very well. I am glad I had batteries connected, otherwise I don't believe solar is the way to go. Especially if no one is home during the day
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Smooth process and good setup

Everything went well with minimal chasing up from the quoting to the grid connection and all in between.
It ended up costing a bit more than expected but there were several factors that affected this such as a top spec system (micro-inverters), double storey, multiple roof pitches and tiles. So all in we are very happy with the system and service.

Panel rating: 5/5
Inverter rating: 5/5
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Knowledge + Customer Service = Great Experience

Like many, I’ve spent a lot of time researching solar systems that are suitable for me. I found Lightning Energy to be more a partner on my solar journey, rather than a product provider.
The service consultant I have been assigned is an installer and able to field my queries in real time. Wanting to understand my objective by having solar rather than selling me a product.
I found Lighting Energy’s website to be easy to navigate, and really liked the platform/format they use to provide quotes/system details.

My installation has yet to commence, but my experience thus far has been impressive. This coming from a guy, that at times, is hard to please ?.

Inverter rating: 4/5
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My second Tesla battery purchase and installation experience.

Having installed my solar system and Tesla battery previously, I knew they would be very competitive when quoting for the second Tesla battery. Their price was the best by several hundred dollars. This was all done on line and was quick and easy to process.

Speaking to the sales team representative to schedule the installation date was again quick and easy.

The installation team arrived on time and were only to happy to answer my many questions about how they connected the second Tesla battery to the existing one.

The grid connection application was initiated by the installation team. To my surprise I had a phone call from the inspector the next day. He was in my area doing inspections and would like to do mine. So l was turned on to the grid within a day.


With the two batteries we are now using off the grid solar for 100% of our daily energy needs. Any excess power is still being feed back into the grid.

Panel rating: 5/5
Battery rating: 5/5
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Great service from Solar Quotes

Fast and Professional service from Solar Quotes, provided some great competitive companies to help with my decision in getting a battery.
Battery rating: 5/5
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Great installation.

We had a good experience with the sales and installation teams and I am very satisfied with the neatness of the installation, and in how the system is performing now that it’s up and running. There was a slight hiccup with the install that delayed commissioning, but this was diagnosed by their experienced service technician around a week later and then rectified the same day.
Panel rating: 5/5
Inverter rating: 5/5
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Happy with product, install and performance.

Jordan (sales) was outstanding in answering all of our questions. He was quick to reply to email and friendly on the phone.

On our end It took us a long time to sign up to the install of the 6.6kw system and Tesla battery - but once we were ready to go Jordan was able to arrange everything for us.

My only call-out was that I wasn’t able to easily get onto the admin team to get an update - however I was able to call/email Jordan who was able to provide updates - and basically he became my point of contact throughout the process - not sure it was his job, but he made sure everything was sorted and was able to provide details/dates that I was after.

The installation team were friendly, and professional, turned up on time, talked me through the setup - helped me setup all the apps etc, did a great job - and post install the are was left clean and tidy.

When I had a question the following day, I called the office and one of the techs called me back to arrange to come to the property to update something for me.

The system & battery are performing as expected.

I would be very happy to recommend this company for future Solar/battery installs.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Solar Panel Install

From the very first contact requesting a quote to the final switching on of the solar system this company were great to deal with. All staff and contractors were very professional, turned up on time and did a great job. I would be very happy to recommend this company to anyone considering installing solar on their premises
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Local installer, great work

Living in the Ranges, we needed a system that would not only reduce our power bills but provide power night and day during frequent outages. SolarQuotes provided our details to three companies. Two companies called back within the week, to begin the design process. The third company sent us a robot email to say someone would call soon, we did not hear from them. We sourced two other quotes ourselves, and we had already researched and priced a suitable system online.
The two quotes we sourced ourselves did not really understand the importance of a larger system with microinverters and a battery, instead trying to sell us the products they stocked.
Of the two installers forwarded by SolarQuotes, both listened to our needs and designed a suitable system. Both prices came very close to our researched price. Choosing between the systems came down to overcast day performance. We will still highly recommend the runnerup as well.
LightningEnergy were local to us, understood our specific needs in the Ranges, and were in contact throughout the whole process. They could also fit us in on a shorter timeline. The install team arrived early on the day, worked quickly throughout the build and produced a professionally finished product. The team were polite and friendly, assisted with the app setup, and organised the inspection. The roof panels, new switch panels, and battery all look neat, clean, and professional.
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Great installation

Great assistance with design and quote. Installation team were quick, tidy, and professional. System works a treat.
Panel rating: 5/5
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Stress free installation by Lightning Energy

The quote was "lightning" fast and well documented and all my questions prior to deciding were answered by phone.

The installation went extremely smoothly and the female lead electrician was a delight to deal with. We have an attic conversion with little space under the roof which did not provide any difficulties to the installation team.

The grid connection is currently in progress and was initiated by Lightning Energy.

In addition all communication with the head office was courteous and professional.

FYI the setup included 32 Sunpower Performance panels and 32 Enphase microinverters with an Enphase Envoy-S located in an AC box on the east side of the house.
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Smooth sailing all the way

Happy to recommend the company and love the info on solar quotes that helped me make the right decision.

Sales staff worked with me to find the best solution. Company did all the necessary paper work. Installation staff were polite, hard working and made sure the job was done neatly and effectively.

Install was last week still waiting for the system to be certified.
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Great customer service, and a beautiful install job. We would happily recommend!

Sales quoting process was great, our contact at Lighning Energy Kale was endlessly helpful as we called multiple times with different questions along the way. Great install, punctual and good communication. And they helped set everything up after the install. Very happy!
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Fantastic installer!! Must use them!

The sales person was CEC accredited and very knowledgeable - Sebastian provided multiple quotes and in a timely fashion, as I wasn't sure what size system I wanted or if I wanted a battery or not. He was not pushy but also great at following up at the agreed time to check on my decision.

Caitlin and team were the installers on the day. They were so punctual, respectful and overall just so great to work with. They left everything clean and in order. Caitlin explained everything after the install so I understood everything.

Lightning Energy tram then submitted all the relevant paperwork in a timely fashion, so I could start using the solar as soon as possible. Great service!

Inverter rating: 5/5
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Great installer, really happy with the end result

Trent from Lightning Energy was fantastic to deal with. He was able to make changes to the configuration until I was happy and was always available for questions. On the day of the installation, the team turned up early and were very polite and respectful (both my wife and I work from home). The power was only off for around 30 mins so no hassle on that front. Come end of day I was given a run through of the software and how the system was setup. They had ended up changing the config slightly so as to get the most sun available with my roof. The guys left the outside area very neat and tidy. All in all a great experience.
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Good installation, still waiting for inspection

The Solar quoting was smooth, Lightning Energy provided the most reasonable design out of other quotes I got.

Installers came to the site on time and did a good job.

Still waiting for inspection, will provide an update once system is turned on.
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Best in price and sales follow through.

It’s rare that the cheapest quote has the best pre and post sales service. They kept in touch with me and visited the property, only one of the three companies who quoted. It hasn’t been installed yet so can’t comment yet on that, but it’s scheduled and that’s what matters, it’s happening!
The 23 panels are going on our rental house and the Tesla battery is being added to the 32 panels we installed on our own house in 2019.
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Solar Install 20 Kuranda St Langwarrin

Everything went well and the folks from Lightning were easy to deal with, My wife and I are quite happy with the installation only problem is that after four weeks since installation we still are unable to use the system as the inspector has never turned up or got in contact. I have been ringing Lightning, several times and today Molly said she would try and give me a update but still nothing. So right now we have paid for a system that can't be used.
I have been waiting until the system is working before giving this review but after 4 weeks I thought I'd better get it done.

Regards John

Supplier Reply:

Hi John.

Thanks for your review. Unfortunately we have very little control over inspections times which often blow out towards the end of the year. I will do our best to speed it up but it is very difficult as they are a third party company.

The Lightning Team.
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Lightning Energy are the best!

The sales and quoting team were helpful and it all moved quickly once we had confirmed our choice.
Installation team were friendly, punctual and cleaned up.
Lightning Energy helped us make an informed decision. We purchased a more expensive system, but a better one, thatt will last longer.

Panel rating: 5/5
Inverter rating: 5/5
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Overall Just Fantastic to Deal with

So happy with Lightning Energy, from the quoting and explanation of the system through to the installation team.
They were polite, amazing and felt like I had family over doing work at the house, not just people
Can not thank the Team enough

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Good quality advice, components and installation

Sales process with Lightning Energy was great (admittedly the other 2 quotes were good too but Lightning clearly won me over) - no pressure selling - and quick turnaround to my many questions. Trent clearly knew what was most important to me and took me through the proposals he'd put together (various system sizes; with/without battery etc).

Installation came through earlier than I'd expected (~2 weeks following quote selection) and the install team also impressed. The result of two days effort looks very tidy and I'm very happy with it. Panel layout/install and the electrical work is excellent. Trent checked in to ensure I was happy with the work and had organised grid connection which occured in the two weeks following without a hitch.
Production has been solid and I've been using the Enphase app for reporting which is quite straightforward.
No issues so far!
(Thanks also to SolarQuotes for this valuable resource - it made me much more confident in getting Solar organised)

Inverter rating: 5/5
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Simple and easy to do business

I was replacing an older Solar system from 2011. Decided to proceed with lighting energy as they have a good track record and given the complex nature of my roof and shading issues the recommendation of micro inverters solar panel systems has already been beneficial.
Panel rating: 5/5
Inverter rating: 5/5
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Excellent system installed by a knowledgeable and friendly company

The company salesman spent a lot of time answering my questions, before I felt comfortable going ahead with the purchase. This included questions about tilting the panels, single and three phase electricity , future proofing, and system capabilities.

Once I accepted the queue, it was only about 2 weeks before the install occurred. The install team was punctual and it was well communicated.

Everything has been working fine since install, haven't really needed after sales support yet.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Professional installation, great service

Chose Lightning Energy based on their communication, advice, site visit (thanks Jordan) and reviews. Installation was quick & smooth, and the team went out of their way to hide wiring and conduits, making for a very clean install, including battery and EV charger in the garage. Many thanks to the team - Adam, Matt, Adid and That for a great job.

Post-install support has been excellent. We had one issue with a faulty microinverter - this was replaced by Lightning very quickly. Everything is working well and we're very happy with the system.

Definitely recommend Lightning Energy to anyone interested in solar.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Pretty good communication and understanding

Sales was really good
Installation was efficient
Still waiting for grid connection as have just been installed
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Being installed as we speak

Quote process was smooth and communication prompt. Installers arrived on time and keeping us updated through the process.
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No hassle

Found the process with the representative easy and informed. There process to determine best set up and use of visuals and illustrations was very effective. The actual installation was also no fuss and work was done with minimal interruption as I often work from home.
Inverter rating: 4/5
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Very happy

Jordan was efficient, quick and helpful. The install team did a great job also. Overall very happy with the system and service
Inverter rating: 5/5
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10.55Kw System

Everything from quote to installation went great, very happy with my system!
Inverter rating: 5/5
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Solar installation

Sales process/quote very good, as was help/directons in relation to VIC gov solar rebates process.

Installation: started well but very bad Melbourne weather stalled it. Understandable but wasn’t getting timely comms back from company on when it would be completed. That was due to a combination of – the busiest time of year for installs, the bad weather pushing everything back, a very small office crew simply swamped with queries. Lightning Solar has since increased its staffing and can respond in a timely fashion – and this includes Luke, the owner, who is very responsive to feedback and takes the time to contact you to get things resolved.
The installation itself, when restarted, was completed quickly and efficiently. There was an issue for me with the Tesla app/battery, however another senior installer was sent to review the install and was able to resolve that.

I would recommend Lightning Solar for anyone thinking about installing a solar/battery system.

Battery rating: 5/5
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Powerwall installation.

Lightning energy were efficient, constructive and very prompt in assisting me in organising the Victorian government’s rebate. The install went like clockwork and the installation team were informative and very helpful. The work was signed off within a week and my new Powerwall is working well keeping my grid usage to all but zero. I am very pleased with the whole process and am now considering joining Amber to maximise the use of the Powerwall. Thanks to Solar Quotes as well for their recommendations and the frequent updates on solar systems etc. I have been following the site since 2014 and my first solar install and Solar Quotes has always been very informative and helpful.
Battery rating: 5/5
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Great team

Great team to work with. We had issues with our Fronius inverter and the response was very quick and professional to have it replaced. Special mention to Liam full points for communication and the replacement install.
Panel rating: 5/5
Inverter rating: 4/5
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Original Review on 13-09-2022:

Salesman knows his work

The company was from the start to the finish polite, helpful and knowledgeable of all things Solar.
I spoke to a few Solar companies about a quote and Jorden was honest and respectful when talking about my solar needs. He explained the different types of Solar choices and the benefits and risks each one can give the customer.

Installation day arrived and the electrician in charge (Daniel) worked his crew efficiently in installing the panels.

After installation, I expected maybe some issues may crop up that were not expected and when they did the admin staff at the company was so polite and helpful in ensuring they were fixed as soon as possible.

It has now been 2 weeks since installation and I am very happy. I would recommend "Lightning Solar and Electrical to anyone". they are a professional company that cares about the customer's needs
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 3/5
Quality of System: 3/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Frank: "Are you happy with the performance of your system so far?"

Yes, very happy with my system, happy to recommend to any one who is hesitant in buying solar,
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Original Review on 31-08-2022:

10.79kw solar system

All aspects of installation from quote to completion was made easy.

All I needed to know was explained in a professional manner from start to finish.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Anthony: "Are you happy with the performance of your system so far?"

yes
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Original Review on 23-08-2022:

Good job, efficient good team.

Lightning Solar was the only company that actually wanted the job.
They contacted me quickly, followed up with phone calls & texts, were persistent & prepared for my questions & queries.
I had one phone call from one of the other companies.
I was surprised at this, perhaps they're all too busy?
The installation team of 4, led by an electrician & 3 apprentices were punctual, efficient & well organised, with the job completed in 6 hours.
They came on the planned day which had to be rescheduled twice due to unfavourable weather forecasts.
The inspection & "switch on" happened 11 days after installation.
One thing to note however, is that we have needed to install a new TV antenna as a result of the Solar panels installation.
Our old aerial was inside the roof & an analogue.
We discovered that Solar Panel installation can affect TV aerial reception & this is a common problem.
We have now had an external Digital aerial installed, obviously an extra cost to the overall job.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 4/5

10 months later we asked Peter: "Are you happy with the performance of your system so far?"

Yes, so far so good????????!!
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Original Review on 01-08-2022:

Happy with the system

Lightning Solar were helpful and informative. They were quite efficient and prompt too, given my rural Vic location and the very busy time of the year for Solar installs Original ratings

Panel rating: 5/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 4/5

10 months later we asked Christopher: "Are you happy with the performance of your system so far?"

Yes, the system has performed mostly quite well.
Inverter system locked up once and had to be powered off and restarted. No ongoing issue
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Decent quote process, slightly delayed install, but prompt and tidy looking panel and inverter install once booked in

Quote process was good with the salesperson being knowledgeable. They were previously an installer, and said there would be no issues with my double storey house and steep 32% roof pitch - unlike a couple of other companies that refused to quote.

Due for install in Jan/Feb but was delayed due to unavailability of the Fronius inverter. Unfortunately I was only made aware of this a few days before expected install date - which left a bit of a bad taste. Would assume they would not discover they did not have stock of the inverter only a few days before install date!
They tried to push a cheaper inverter but was happy to wait.

Install finally completed in May in 2 days. A decent friendly install team. No issues with double storey steep roof install - they looked to be using correct safety gear which I was happy about. Installation of panels looks good. Inverter install is tidy with wiring down inside of wall, and they fixed my dodgy fuse box layout!

To be fair, I had done some investigation on the expected Fronius inverter new availability and they were in the country in early May, so I was quite pleased for a prompt install.
Sun now needs to shine.
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Value for money

Great experience from start to end.
no effort spared to explain the whole process to Newbies, competitive price, seemless installation and after sales service actually exists! I would recommend Lighning in a heartbeat.
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Lightning energy solar panels and inverter installation review

I was overall very happy with the company and installation of my solar panels. The team who did the initial installation of the solar panels and inverter were punctual, friendly and informative and gave good solutions regarding the location of the inverter and panels. My only hiccup/delay wast the grid connection which I did have to follow up however I found the issue was quickly resolved and communication with Jordan from sales was also timely and efficient. Jordan was also very prompt and informative responding to all my emails questions and was also very available for phone discussion.

The iSolar app I found did not give the amount of detail I wanted regarding my energy usage and input to and from the grid so I opted post installation to upgrade to energy meter for the extra cost I thought it was worth the more detailed data it provided. Liam who returned later to install the energy meter and upgrade my switch board was also very polite, punctual and helpful providing information. I would definitely recommend this company.

A great team.
Thank you

Inverter rating: 4/5
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Quick, efficient installation

Great experience from start to finish. Kale went over the details of the quote over the phone. Even picked up an issue another installer who came on site missed, and that the gigantic pines to or East would affect the efficiency of the system. The installation took a little longer than I had hoped, but that was an issue with the retirement village we live in. They turned up, as expected, installed the system efficiently, apart from one broken tile - not surprising as they are about 50 years old. The Sungrow app was linked with a few hiccups. The place was left in pristine condition, as if they hadn’t been. The installation was approved on the 23rd of May, and is working as expected.
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Original Review on 28-07-2022:

Lightning Energy

Liam very polite, knowledgable, fixed the wiring problem , getting system back up running, so thankyou for your backup service. Original ratings

Panel rating: 5/5
Inverter rating: 1/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Laurie: "Are you happy with the performance of your system so far?"

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Great team !!!

Very knowledgeable, efficient and helpful. They really do find solutions not problems. Pleasure to deal with (entire team) highly recommend them. They were recommended to me and I have already recommended and used them again.
Inverter rating: 5/5
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Hard working installer and good follow up

Wiling to consider non standard install location. Worked hard to install over one day but could t make it work. Returned two weeks later and completed install. All working well now
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Great installers went that little extra for customer satisfaction.

Sales and quoting process was reasonably accurate from aerial photos. Sound advice and thorough explanation.

The installers where punctual on time and went above and beyond to meet my suggestions with concealing the power cables down the cavity space on our double Storey home and achieved a fantastic installation which I thoroughly recommend.

Customer service and follow up was great no issue recommending Lightning Energy Melbourne.

Inverter rating: 5/5
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Love our new solar

We have just had a solar and battery package installed by Lightning Energy and couldn’t be happier. Jordan in sales was very patient and honest in explaining all the steps. The quote was easy to understand and met all our requirements. On installation day, Adam and his team arrived on time and were efficient and accommodating. The recommended system is working great. Excellent service.
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Straightforward and professional

Whole process was seamless and easy to understand. Sebastian the consultant was friendly, knew his stuff and gave me a few options without being pushy. I chose this company over another as the communication of their admin team (Malalay and Ria) was much more responsive and helpful. The installers themselves made time for any questions on the day. The solar meter/monitoring tool was initially installed incorrectly but was resolved quickly and didn't affect actual solar performance.
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AAA+++ installation and prompt and friendly service at a competitive price

The installation team arrived on time and the installation quality was superb, i received the best service with instructions how it works, what to do, how to download the app and configure it to see the monitoring status, the team were neat and tidy, great service AAA+++
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Great Service

Great experience from start to finish
Customer service was excellent
Sebastion at lightning knows his stuff and so helpful
Luke and team professional and timely
Very happy with install , definitely recommend Lightning Energy

Panel rating: 5/5
Inverter rating: 5/5
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