Perth Solar Force

Perth Solar Force Reviews

4.6

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About

We’ve Got You Covered & Always

  • WA Owned, WA Run, WA Operated
  • Started in 2013 and now #1 Solar Retailer in Western Australia
  • Local showroom, office and warehouse in Wangara
  • Over 90 full time local employees, call centre & service team
  • All in-house CEC qualified electricians (no subcontractors)
  • Clean Energy Council approved Solar Retailer
  • Over 30,000 systems installed across Western Australia
  • Wealth of experience & over 30 years combined experience
  • Elite market leading products (inverters, panels, batteries & EV chargers) all with top warranties
  • All installs include a 25-year workmanship warranty
  • All installs are monitored and come with a 10-year savings guarantee
  • Finance options available with $0 deposit

 

Sister Company of Geraldton Solar Force & Southwest Solar Force

Reviewers report paying: $3,698 - $6,900 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panel, inverter, battery and EV charger brands

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Perth Solar Force Reviews (658)

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Average Scores

4.5/5

Value for money

4.6/5

Quality of System

4.7/5

Installation

4.7/5

Customer Service

  • 5 star 294
  • 4 star 326
  • 3 star 34
  • 2 star 4
  • 1 star 0

Solar panel install

Salesperson was informative and friendly took time to answer all my questions
The install team were professional and informed me of what they were doing during the whole process
Checked details with me and were able to adapt the layout of some of the panels after assessing the shade that was coming from a patio roof
They did all the rebate applications
Let me choose where the panel went and showed me how to use the app and how to read the panel
The whole experience has been excellent
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A smooth experience

Neville from Perth Solar Force was in touch within hours of my request for a quote. He came around the very next day and was a pleasure to deal with. We planned out the system, including the placement of the panels on his laptop there and then.

The installer guys were also fantastic. They got all 45 panels up on the roof on a rainy day.
Panel rating: 5/5
Inverter rating: 5/5
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Good experience

Everything went very smoothly. nothing more to say...product as advertised
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Great Solar installation

Friendly informative salesman
Good installation team Josh,Conner and Corey
The crew did all grid connection work and helped me with the phone app
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Patient sslexperson

Very good they were very helpful
Great company highly recommend
Panel rating: 5/5
Inverter rating: 5/5
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Very good

I'm very happy I went with Perth Solar Force.
They're a well organised machine. Very nice sales person (Glen) who could came to my house to understand the awkward block re: shade and size. He put up with my back and forth and changing mind a few times, sending me multiple updated quotes and options. Thanks Glen.
The installation team was similarly very professional, on time, efficient and produced a great result.
Top marks all around for PSF.
I'll definitely be using them when I get a battery.
Panel rating: 5/5
Inverter rating: 5/5
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Pretty Good

The Sales person was amazing, they give me the feeling that they are trying to sell me a system for me. I did take the risk with a less well known Chinese system and there was a little pressure to go with SAJ.

Between the acceptance of quote and install, the process got a little messy with additional information required that could have been collected when the sales person what at my house.
There is also little guidance on where the inverter should be installed. The "Leave it to the day" attitude grates on people like me who want the installation team to have a clean run at anything they need. In my case an entire shelf had to move and I did require to discuss the inverter location before the installer were on site.
Installation went smoothly, after I go things out of the way. Overall the installation team were great. They were typical trade messy and also left some screws lying around my garage, where my car usually goes. A few electrical things were also left unplugged (yes a minor thing).

Guidance of the use of the system was excellent.

Completion of all of the required utility requirements were done in a prompt fashion.
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Top quality panels and inverter at same price as others

Sales quote was good, home visit with options and explanations. Installation very good by a young team, had to deal with difficult routing of cables but worked with me to come up with a good solution. Handover and app setup done by installer with me. Works well.
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It is still Early Days, But so far so good!

I have given the quality of the system 4 stars because it has only been installed a few weeks ago. I don't yet know how it will perform in the future.

The sales/quoting process was clear and professional and prompt.

The installation was tidy & punctual. The people who came to do the installation were polite.

The company must have arranged the grid connection for me after the install.

I don't have a charger for an electric car. My job was for a simple solar panel connection on the roof.
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Great

Very professional the installers informed me of what they were doing step by step, worked very professionally and efficiently
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Good service so far

Prompt honest sales person followed up on everything I asked, site inspection completed and awaiting installation.
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Simple and quick.

Solar Force provided a great salesman that walked me through all options, as well as discussing the different systems available. After considering my power needs, I settle on good quality middle of the pack system that meet all requirements. The follow up service from the office was simple and the installers arrived on time and completed the job in about 3 hours. I purchased some 12 roof tiles in preparation for possible damages during the install. Did not require any as no roof tiles were damaged. System has been in for a few days and on average so far providing about 5kwh for most of the day. Will see how it goes after a full two monthly bill cycle comes in, but according to the calculations prior to installment I should see at least an 80% reduction in my bill.
Inverter rating: 5/5
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From my perspective a challenging job due to site location and roof variances.

Very impressed with the installation team's expertise and dedication to doing a good job.
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New for old…

I had two of the three recommended companies visit our property to provide quotes. Both sales people were very professional, on time and prepared. Both provided options for our property and discussed the variables. We do have some large trees on the property which I value highly and wanted to keep, so things were not so straight forward. These trees grew to effectively block an old 2.2kW system on the garage roof and we wanted an upgrade. After many emails back and forth with both companies optimising a system, in the end I went with Perth Solar Force. They were able to supply a bigger than 10kW battery at a better price than the powerwall I was initially looking at and Tigo optimisers on each panel of a north (12 panels) and east (10 panels) facing system. Although the actual products are not in Finn’s top ten lists, they have as good a warranty as any and I was prepared to give them a go - hoping a top rated installer would not sell an inferior product. I wasn’t looking for a system with all the bells and whistles, just something basic, reliable and would do the job.
The installation team of four were on time on install day, though the weather conditions were not that favourable. Initial discussion on cabling between the house and garage, where the battery and inverter were installed, proved fruitful and together, we came up with a good solution for the conduits, which I can paint in future. I mostly left them to their own devices, just having a poke around from time to time. They did a very good job, dodging showers with battery installation, then back on the roof when showers cleared. I was left with a neat looking system on the house roof, tidy battery and inverter in the garage and the back up box installed near the main meter at the front of the house. The lead installer ran me through the basic operation of the system, shut down and start up procedures and an overview of the app used to monitor it. The system was installed and online in one day.
Overall, very happy with the process from start to finish. Time will tell if the products go the distance without too many issues.
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Top Notch

Of the three quotes only Kevin from Solar Force immediately made an appointment for an onsite quote. He was great, super professional. The installers were punctual, polite, friendly, and answered all of my questions Very happy with the procedure from beginning to end with emails informing what the procedures were. A few weeks before install we were offered a panel upgrade worth $500 at virtually no extra cost ($15), so we got newer panels with the same generating power, with one less panel needed. A very minor issue was some post install confusing email communication, it was so minor just requiring me to call the office and ask a question about the STI transfer, easily sorted, and further communication to verify I was sorted, a text this morning advised me that was an ongoing issue with the installation and it be sorted within a few days, just expect another text/email, and the APP is showing excellent performance, overall its a 99.9% rating.
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Good service and quick installation

The sale rep was good, always happy to answer my questions.
The installation was quick and good.
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Pre-Installation Review

Deposit paid, installation to be conducted 4 - 8 weeks after moving in date
Attentive sales person
Fair (not the cheapest) pricing
Use of in-house installers
Good google reviews
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Very happy with our system

Great service, installation and competitive prices on the quality products
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Great local installer

Couldn't be happier with our new solar system. From the meeting to install was incredibly quick with minimal hassle. Highly recommend.
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Original Review on 03-10-2023:

Happy so Far

Prompt quotes and amendments, very amenable to changes after first quote accepted. Arranged all matters re connection to grid and production monitoring. Minor delay in installation possibly due to long travel time. Technicians polite and efficient. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

10 months later we asked Annique: "Are you happy with the performance of your system so far?"

Yes absolutely
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Fantastic company to deal with

From the salesman coming out to quote, installation, after sales service as part was missing and they needed to come and fit it. Then the wi-fi needed boosting from the inverter to the box and they will supply and fit the booster for us at extra cost but we could have purchased it ourselves and they fit free of charge. We have an appointment for Wednesday 31st to have the booster fitted. The company has been exceptional in their after sales service.
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Good installer that continues to support their products

My system was installed back in Jan 2023 so I'm writing this review a while after the installation was completed. The initial quote and site survey were well organised and the team came prepared on the day of installation. I had limited space to install the system and had drawn up some plans, and the end result the team delivered was just what I had aimed for. There have been a couple of issues since with a failed wifi module and DC breaker, but Perth Solar Force replaced them promptly under warranty with no hassles. Everything has been running smoothly since so I'm happy to recommend them as the company has shown continued support for their systems.
Panel rating: 5/5
Inverter rating: 4/5
Battery rating: 5/5
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Great overall experience

I had a single phase 6kw solar system on my three phase house that i bought a couple years back. (don't know why it was the case, but that was what the previous owners had.) Especially after buying my first EV and spending most of my time out of my home during the day i decided to upgrade my system and get some batteries. Tom was the sales consultant and offered me plenty of options as well as recommending the best course of action based on what i was trying to do.

with all the options i was presented, I ended up going with a SAJ 10kw 3 phase system with 25kwh of SAJ batteries as well. once i approved the quote the staff where quick to get my upgrade organized and approved for install.

Though the Staff allowed for Two days for the upgrade/install of the new system. the team installing it managed to smash it out all in one day. The Team always kept me informed. explaining the processes at the start and asking me any questions they had along the way. once installed and they had registered the system. They showed me how to use the app and ran me through all the information i needed to know. they also assured me that at the end of the day, If their was any problems i could contact them for help and would either fix the issue remotely or send out someone out.

Perth Solar force were a excellent company to deal with and I would happily recommend the whole team to anyone who asked,
Battery rating: 5/5
EV Charger rating: 5/5
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Couldn't be better

Sales/quoting process was detailed an accessible. Not pushy
Installation went smoothly. Team was tidy, punctual and informative
Customer service has been outstanding thus far.
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Original Review on 30-07-2023:

Professional not pushy

Found the salesman was very down to earth and not pushy. He answered all our questions. We were convinced by the company’s promise of after sales service.
Seems good value for money although I suppose only time will tell.
The installers were very polite, there was an issue with the weather and one panel shattering but they returned the following week to finish the installation. Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 3/5
Quality of System: 3/5
Installation: 4/5
Customer Service: 4/5

10 months later we asked Malcolm: "Are you happy with the performance of your system so far?"

Yeah
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Amazing sales, service , information and installation I totally recommend Perth Solar Force yo everyone!

Sales was excellent and informative
Installation quick and efficient
Josh the electrician carefully explained the process and set up the system ready to go
Inverter rating: 5/5
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Fantastic installation and service. Thankyou to Luke thevsupervisekectricisn

I was just extremely impressed with Tom Ransome the sales person and the installer -Luke -electrician and supervisor. The team worked well and were very respectful. Thankyou Perth Solar Force
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An incentive was offered by Perth Solar Force for this review. Learn more here.

Satisfied Customer, and fantastic team

- sales /quoting process, as we expected, honest and delivered promptly

- installation went smoothly, live the place tidy and punctual.

- the customer service is fantastic, explain the function's of the grid after the installation.
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Smooth installation, no mess no fuss.

Not the cheapest nor most expensive but certainly easy to comprehend and attentive to detail.
Took into account my needs and the aesthetic requirements as well as practical needs of the installation.
There was an inevitable lag between placing the order and installation - good suppliers are busy, I get that - but on the day the friendly team arrived early and had the system up and running and producing power by 3pm. Very happy with their service and would recommend them to anyone looking for a solar system or Tesla charger. Looking forward to them returning to install my battery once we are both satisfied that the system supports it.
Panel rating: 4/5
Inverter rating: 5/5
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Perth Solar Force

The company from start of the sales and process right through installation was very professional and organised including doing the grid connection and connecting us with the app on our phone and ipad.We would not hesitate to recommend this company at all.
Panel rating: 5/5
Inverter rating: 5/5
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Original Review on 13-06-2023:

Solar Panels installation

Excellent company to deal with. Communication and arrival times very good.

Perth Solar Force organised the grid connection.
Highly recommended. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 4/5
Customer Service: 5/5

10 months later we asked Ian: "Are you happy with the performance of your system so far?"

Yes the system has performed up to expectations.
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Top Class Installer

We are very happy with the service we received. So fast and efficient and a very quick response all round. From the first day with the consultant who was very informative and enthusiastic to having the solar installed was inside three weeks. Western Power changed our meter box within the 11 days we were quoted by Perth Solar Force. The team were on time to the minute when they came to install and were very tidy and polite. We could not be happier. Would definitely recommend them.
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Original Review on 19-05-2023:

Perth Solar Force

Middle of the range for price, non pushy sales, high quality installation and fast installation.

Only potential thing to pick is that the whole STC thing was explained fully to us, a third party dealer is involved. Original ratings

Panel rating: 5/5
Inverter rating: 4/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 4/5

10 months later we asked Jarrod: "Are you happy with the performance of your system so far?"

System overall performs as it should, as per my updated original review, the rooftop install was very rough, including the cutting of a sewerage vent without permission. I have given two stars for the install as the inverter install was atleast neat, as was the job inside the meter box. I do not recommend the company to people. For the roughness on the roof, it should have been much cheaper.
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Dianella solar

Sales rep & quoting process was good, quick & included useful information.
Installation was quick - but they left before we could return home, so had no handover.
Everything was organised, customer service is good.
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Trouble Free Experience

Comprehensive quote options provided. Installation was troublefree . They turned up on time and everything looks good. Very helpful with grid installation. No negatives to report.
Inverter rating: 4/5
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Original Review on 27-04-2023:

Perth Solar Force Review

Salesman (Neville) came to our home and explained Solar systems in detail. He spent at least an hour with us. No pressure to sign up, left us to think about options. Kept us informed along the way.
Installers arrived on time, explained changes to plan due to roof complexities, did a tidy and thorough job, and explained how to use the system before leaving. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Simon: "Are you happy with the performance of your system so far?"

Yes, the system has performed to my expectations, with the slight exception that a shadow on two panels drops one string output more quickly that I would have liked in the afternoons. Perth Solar Force have been very helpful, analysing performance data, and recommending a solution.
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Original Review on 30-03-2023:

I recommend Perth Solar Force

Perth Solar Force were professional from sales to installation and connection. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Peter: "Are you happy with the performance of your system so far?"

Yes, but I have some shading issues that I need to deal with to get closer to 100% efficiency.
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Original Review on 20-03-2023:

I Highly Recommend Perth Solar Force

Perth Solar Force recommended and quoted on a system that was suitable for my needs. They didn't try to sell me anything I didn't really need and made the whole process very simple and easy to understand.

Installation went very smoothly and the system has been running perfectly since. Highly recommended. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Daniel: "Are you happy with the performance of your system so far?"

12 months after installation and everything has been running perfectly. I highly recommend Perth Solar Force.
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Great service, very professional

Very professional from the visit of sales person, through the office follow-up, to the actual installation: including good technical advice. A very good, easy experience.
Panel rating: 4/5
Inverter rating: 4/5
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Perth Solar Force review

Sales Process - I wanted the panels installed on the patio and carport but was aware the structures might not be suitable for the panel installation, however the quote proceeded with the installation on said structures.

Installation - The boys arrived on time and were well mannered. After an inspection of the patio and carport they decided the panels would not fit on the patio and carport, as the sales person's plan indicated. Fortunately my workshop roof area was sufficient to accommodate all the panels and with 3 phase 20 amp wire connected to the main distribution board the panels and inverter were installed on the workshop.

Customer Service - Everything was organised
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Knowledgeable staff throughout all the different aspects of a Solar Business

Sales, Admin and installers all showed their expertise in the Solar industry.
Removal of the older Solar system and installation of the new system was well planned and completed in a reasonable time frame.
We now have a new Solar and battery system that is of good quality and meets our expectations.
The installers gave us a run down of the system and advised, if we have any questions or problems we can contact their company for assistance.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Seamless process from sales pitch to completion.

Salesman very nice to deal with. Installation team friendly and considerate.
Inverter rating: 5/5
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Original Review on 08-02-2023:

Efficiency from start to finish

Perth Solar Force were efficient from the start to finish.
They were the only quoter to send someone to the house and he provided full details and explained all aspects. This was done within days of contact from Solar Quotes.
They were not the cheapest quote but we felt comfortable with them and it was the best system for us plus an in-house installation team.
The installation was prompt given Xmas and New Year period. The team arrived on time and communicated throughout the day with the issues as they arose. (Complicated roof & damaged consumption meter) All done in the day, work was very neat and tidy and system working beautifully.
Consumption meter arranged for following day.
All in all very happy we chose Perth Solar Force. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 5/5

10 months later we asked Graham : "Are you happy with the performance of your system so far?"

No issues with our system todate. Very happy with how it is performing.
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Seamless

Great process from obtaining the quotes through to installation. Staff all very friendly, polite and great communication.
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Perth Solar Force

Sales quoting process was straightforward and informative. Quote was given promptly.
Installation by Jack and Harry was efficient. They were willing to answer questions and explain clearly how the system operated. They cleaned up afterward the job was completed. They were also punctual.
Customer service excellent. An electrician was sent around next day to check the system was working properly after a request was made by me. They organised the grid connection after installation.
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Great service once again

Five stars again!

Perth Solar Force installed our rooftop solar three years ago and more recently installed batterie, a new inverter and an (externally supplied) charging system of our new EV.

A few weeks ago the charger developed a fault. PSF came out immediately, diagnosed the fault, and liaised on our behalf with the supplier to replace the unit under warranty. They ten came back last week and installed the new unit and arranged for the cost to be covered by the supplier.

All round, simply excellent customer service.
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Overall good experience

Great sales/quoting process.

Installation was very polite and prompt, generally tidy (some littering on the roof - not of concern), and some minor damage to gutters that would have been nice to have been told about rather than me finding out by myself.
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Good service not pushy.

Sales man was not pushing me to go bigger, gave me good advice on the best unit for someone in my position. Service men were very good and helpful, punctual, polite, looked professional well organised they had already got the information required which made it easy for me.
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Original Review on 24-11-2022:

A great contactable sales person with lots of solar knowledge

Knowledgable sales person. Prompt quote and replies to questions. Installation personnel, friendly enough. Although installers didn't square roof brackets to frames. It just didn't look right to me .... am I over fussy? System works. All paperwork and grid connection arranged by installer. Original ratings

Panel rating: 5/5
Inverter rating: 3/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

10 months later we asked Hans: "Are you happy with the performance of your system so far?"

Yes, electricity bills appear to be lower.
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Original Review on 23-11-2022:

Painless process

There are so many options for panels and inverters it can do your head in - and most offer the same or similar options.
The sales process from PSF was clean and simple - good communication, prompt arrival, no "bull" approach or up-selling.
Installation was on time and went very efficiently. Team leader was very accommodating and helpful.
Grid connection was immediate - basically everything just happened. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: 4/5
Customer Service: 5/5

10 months later we asked Chris : "Are you happy with the performance of your system so far?"

I have been surprised as to the variability of power generation between summer and winter.
The system is a strong power generator for most of the year - limited to around 40 kwh per day during the longer days days over summer (over 1,200kwh each month) but as low as under 5kwh per day (as low as 440kwh a month during winter) in the worst days of winter. Fortunately Perth doesn't have too many of the heavily clouded days.
Overall, very pleased with the decision to install solar (PV) and have no complaints with the hardware selected.
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