PSW Energy Perth Solar Warehouse

PSW Energy Perth Solar Warehouse Reviews

4.9

Based on 704 ratings 1 Review removed

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About

Providing energy services since 2004, Perth Solar Warehouse offers a warehouse direct to customer experience for solar PV, battery storage and EV charging components. PSW Energy evolved from Perth Solar Warehouse in 2017 to service a wider area of Western Australia.

Here's what the companies have to say:

"PSW Energy and Perth Solar Warehouse provide independent power source products to homes and businesses through turnkey solutions and a combined mission: To improve sustainable energy adoption through digitalisation.

PSW Energy: Researched choice for solar, battery and EV charging (broader regions, Western Australia).

Perth Solar Warehouse: Proven. Local. (Metropolitan Perth, WA).

Recognition: 

  • SolarQuotes Legendary status
  • EUPD Research most trusted
  • Sunwiz Top 5 (WA)
  • Solar Nerds Top 10 (WA) 
  • Tesla Premium installer 22,23,24,25
  • ISO certified business operations: Quality, Environment, Safety
  • NETCC Approved
  • Licenced Electrical Contractor, Western Australia."

You can read customer reviews below. If you've been a customer, we encourage you to leave a rating and review of Perth Solar Warehouse and PSW Energy.

Reviewers report paying: $3,340 - $12,590 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panel, inverter, battery and EV charger brands

EV Charger brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

PSW Energy Perth Solar Warehouse Reviews (22)

Show Most Recent reviews from All time  across Australia

Average Scores

4.9/5

Value for money

4.9/5

Quality of System

4.9/5

Installation

4.7/5

Customer Service

  • 5 star 16
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 0

Great retrofit ESS system

Purchasing was straight forward. Installation team under the pump due to the incentive program and took a couple of visits to finish job. Having said that, good quality work and zero issues since commissioning.
Inverter rating: 5/5
Battery rating: 5/5
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Great Sigenergy/Aiko install

After contacting 6 different solar companies I settled on PSW due to the large amount of detailed information they supplied, their willingness in a very busy time to answer my many technical questions in writing and the flexibility to offer exactly what I was looking for.

All rebate paperwork, grid connection application etc was taken care of by PSW. All that was required of myself was to provide property details and sign on the dotted line.

After signing up but before installation I decided to vary my order and this was also handled well.

Installation was performed by 5 young, polite, helpful and very knowledgeable tradesmen who were very respectful of my property. They accommodated all of my special requests and questions without complaint also going above and beyond by running additional cabling from the new system to my home automation equipment for internal monitoring.

Some extra electrical cabling was required that was overlooked in the quote but this was supplied without extra cost in line with their guarantee that there will be no extra costs beyond the quoted price.

When the install was complete they were happy to prove and demonstrate to me that all safety checks had been performed eg ELB/RCD tests when on battery. All packaging was taken away and all work areas were cleaned, the system was setup on my mobile phone, explained and configured as per my preferences and shutdown procedures were discussed.

After 3 months an after sales follow up via email was sent by PSW to ensure everything was working to my satisfaction.

In the 3 short months I have owned the system it has performed better than I had expected without any issues.

My experience with PSW is one of the best I have had with ANY tradesmen oriented service.
Inverter rating: 5/5
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Top services

Very happy with their service.
Quick to respond, professional and job well done.
Recommend!!
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Excellent quote and install - Sigenergy Battery System

PSW did an excellent job overall. The quote process was painless, they listened to my queries and made updates where relevant, the install was bang on the expected date, and the installer did a very good job - clean, tidy, commissioned immediately and working flawlessly from day 1.
Inverter rating: 5/5
Battery rating: 5/5
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Efficient and Professional

Sales and quoting was top notch. Responses were prompt and the sales rep was very knowledgeable. The online quoting and acceptance service was very good to use.
They organised all the paperwork and rebates for me and answered any questions I had during this stage very quickly.
Date of installation was set at the beginning and no delays were experienced.
The installation was long, loud and disturbed my cat, but that was to be expected for a full Solar panel replacement plus battery installation. Overall the installation team did a good job and I have no complaints.
To sum up the whole experience, I would say that PSW provided excellent service and it really shows that they've been in the business a long time and know how to do a good job.
Inverter rating: 5/5
Battery rating: 5/5

Supplier Reply:

Hi Chris,

Thank you for the detailed and thoughtful feedback, it’s greatly appreciated. We’re glad to hear the quoting process, online acceptance system, and rebate handling made things smooth, and that our team could support you promptly throughout. Full system replacements with a battery can certainly be a big day, so we appreciate your patience (and please pass on our apologies to your cat!). It’s wonderful to know the installation team delivered as expected and that the overall experience reflected the standards we aim for. Thanks again for choosing PSW Energy.

The PSW Energy Team
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Outstanding Service and Flawless 1-Day Installation!

We had our solar panel and battery system installed by PSW Energy in July 2025, and it has been running perfectly ever since.

The entire experience was excellent. The installation crew was highly professional; they were clean, fast, and completed the full job in just one day without any hassle.

We are extremely happy with the performance and highly recommend PSW Energy for anyone looking for a smooth, high-quality solar and battery setup.

Supplier Reply:

Hi Alireza,

Thank you for sharing your experience, we’re thrilled to hear your solar and battery system has been performing perfectly since July. It’s great to know the installation team delivered a clean, fast, and hassle-free setup in a single day. We truly appreciate your recommendation and are glad the system is meeting your expectations so well. If you ever need support down the track, we’re always here to help.

The PSW Energy Team
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Quality system installed professionally

The sales process was excellent with no doubts in progressing with the installation. Installation is of a high standard with a neat and tidy result. Customer service with immediate post installation follow-up call and regular queries on satisfaction. I strongly recommend PSW Energy Perth Solar Warehouse for your battery installation.
Inverter rating: 5/5
Battery rating: 5/5

Supplier Reply:

Hi Lawrence,

Thank you for taking the time to share your experience. We’re delighted to hear you found the sales process seamless and that your 6.6kW system was installed to a high standard with a neat and tidy finish. We also appreciate your kind words about our follow-up and ongoing customer service. Your recommendation means a lot to us, and we’re always here if you need support in the future.

The PSW Energy Team
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Repeating customer - used again for battery -

The current climate with battery initiative saw my multiple sales quotes from multiple vendors services stretched by demand, but the questions i asked got answered quickly. The paper work trail was exceptional with PSW put no pressure on me to sign up. other suppliers where giving huge a sense of urgency for what where large install lead times. PSW ended up coming in much more economical on a battery quote, soonest for install and sharp online quoting system - as i had an amazing install with the panels previous , i decided to keep in one place. I picked PSW on google reviews and then refined a system.
Panel rating: 5/5

Supplier Reply:

Hi Garry,

Thank you for sharing your detailed feedback. It's great to hear that our team was able to answer all your questions promptly, provide a clear paperwork trail, and offer an installation timeline that worked for you. We are glad to hear to our online quoting system and previous panel installation gave you confidence to continue with us for your battery. We really appreciate your trust in PSW and look forward to supporting you with your 20kW system.

The PSW Energy Team
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First Class Service and Installation

Very punctual in relation to quoting, installation and demonstrating the system.

Supplier Reply:

Thanks, Kevin! Awesome to hear everything ran on time from quote to install, and that you’re happy with the system. Really appreciate you choosing PSW — enjoy your solar savings!
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Great Company. Excellent Service.

Sales and Quoting process was excellent, couldn't fault them one bit. Even after excepting the quote their follow up has been 5 Star. Haven't had it installed yet so can't comment.

Supplier Reply:

Thanks heaps for the feedback, Dave! Awesome to hear the sales and quoting side went smoothly, and that the team’s been looking after you. We’ll make sure your install goes just as well — can’t wait to get your system up and running!
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Price was right, nothing wrong with my install. The customer service is ABYSMAL.

Initial solar install:
I contacted them telling them exactly what system I wanted. They took a while to respond. I said "Yes, install". They took 2 weeks to get back to me and ask for confirmation, resulting in my install being in the new calendar year and therefore decreased rebates. They sent me the wrong invoice/contract the first time and I had to chase them up to ensure I was getting the right system installed. Even after 'fixing' the contract still stated different items to what I actually got (and wanted) installed.

Battery install:
This is where their customer service has been absolutely appalling. I asked for a new customer service rep from the first time. I can't even remember all the issues... They've been on holiday, then sick, then just not responding. At no point was I informed. I've asked questions that have been left with no reply for months. I chase up every other month to get crickets. I've contacted their main office who has supposedly "gone downstairs and spoken to him just now" and still nothing. My questions are unanswered. And my install has once again been pushed out until the new calendar year.

I contacted them the minute battery rebates were confirmed to be occurring. I was initially booked for 1st July as I was so fast in. I said I wanted to go the "interest free loan" route, and so they moved me back to allow time for that. And back again. And back again. And Oh dear there's no batteries in stock, you're now 6th of January.

I've now spent the last 2 weeks sending my rep "is this still the best option?" followed by "heeeellllo?" "Heeeeeeelllllooooo" to no reply.

Don't use this place if you have any questions, and/or aren't willing to be constantly and aggressively pursuing them to get things done.
Inverter rating: 5/5

Supplier Reply:

We are truly sorry to hear about your experience. It sounds incredibly frustrating, especially since you have been proactive about your solar and battery installation. We understand the importance of clear and timely communication, especially when it comes to rebates and equipment timing, and we recognise that we fell short in this regard.

We appreciate your feedback and are currently investigating why the representative has not responded on so many occasions.

We would love the opportunity to resolve this properly and ensure that everything with your system and loan setup is on track. Unfortunately, all suppliers in Western Australia are facing a collective undersupply of BYD products in the region. However, please rest assured that even as rebates decrease, you will not incur any additional charges. That will be our responsibility.
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An incentive was offered by PSW Energy Perth Solar Warehouse for this review. Learn more here.

No issues, easy to deal with

To fully understand what I was getting I visited the business to discuss in person.

Supplier Reply:

Thanks so much for your review, Lindsay! We're glad to hear that everything went smoothly and that our team was able to help clarify things when you visited us in person. We always appreciate customers taking the time to discuss their system upfront — it's the best way to ensure everything meets expectations. Enjoy your new solar setup, and don't hesitate to reach out if you have any questions down the track!
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Very pleased with our solar panels

All parts of installation of our solar panels was extremely good. Trades were polite, tidy and punctual, explaining everything in simple easy to understand.

We are extremely pleased with our solar panels and have already shared our experience with friends and family, recommending PSW Energy Perth Solar Warehouse.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Thanks, Laura! Great to hear your 3 kW system went in smoothly and the team made everything easy to understand. We really appreciate you recommending us — enjoy the savings from your new solar setup!
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Happy customer

Highly recommend PSW to anyone in Perth looking for solar. Lads who installed it were friendly, clean and went about their business. Really happy with the solar & battery. Really happy with price and the brand installed.

Supplier Reply:

Thanks heaps for the great feedback, Justin! It's great to hear you’re happy with your 6.6 kW Jinko all-black panels and Sigenergy battery — that’s a solid combo for performance and reliability. The team will be stoked to know you found them friendly and professional. We really appreciate the recommendation and hope you enjoy the long-term savings and energy independence your new setup brings!
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Professional service and reliable knowledge

Our solar panels and battery were installed a few years ago. We chose PSW because they provide the complete package - knowledge, competitive prices, professionalism and peace of mind service. I think the fact they have their own team installing the systems is what makes them stand apart from some others. They even alerted me to the fact we’d need approval to install the panels on our heritage listed home . Great service and advice in all matters relating to solar panels and batteries. I would not go anywhere else.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Supplier Reply:

Thanks so much for your kind words, Alison. We’re really glad to hear you had a such a positive experience with your solar and battery installation. Our in-house installation team takes pride in handling every step on these trikier installations — from design to compliance — so it’s great to know that made a difference, especially with the heritage consideration. We truly appreciate your trust in PSW and your ongoing support.
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Fantastic service from start to finish

We’ve been so impressed with PSW Energy throughout our battery installation. Every step of the process was smooth, and the team were consistently helpful, responsive, and professional. It’s been a pleasure dealing with them, and we’re very happy with the outcome. Highly recommend!

Supplier Reply:

Thanks so much, Helen! It's great to hear that your battery installation went so smoothly and that the team looked after you every step of the way. We really appreciate the kind words and recommendation — enjoy all the benefits of your new Sigenergy Sigenstor battery setup!
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Highly reccommend

The whole process from quoting, to rebate and connection applications, to installation was seamless.

The quality of the products and the installation was exceptional.

I have recommended PSW to family and friends already - they were a fantastic company to use.

Supplier Reply:

Thank you for your fantastic feedback, Josh! We’re delighted to hear that the entire process, from quoting and rebates to installation, was seamless. Your 10 kW Jinko solar panels paired with the 16 kWh Sigenergy Sigenstor make for an exceptional system, and we’re so pleased you’re happy with both the quality and our service. We truly appreciate your recommendation and trust in PSW. Enjoy the long-term savings and energy independence your new setup provides!
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An incentive was offered by PSW Energy Perth Solar Warehouse for this review. Learn more here.

Professional Installation

Everything from getting a quote to installation has gone smoothly. Great installation team and great customer service during the quoting process. Thanks so much
Inverter rating: 5/5
Battery rating: 5/5

Supplier Reply:

Thanks so much, Sharon! We’re really happy to hear everything went smoothly from quote to the installation of your Jinko and Sigenergy system. Our team prides itself on quality workmanship and clear communication, so it’s great to know that came through. Appreciate your kind words — enjoy your new energy independence!
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Highly recommend PSW.

PSW installed a solar system for us 4 months ago. We were so pleased with the product and installation they provided that we went back to them to add a battery. Again, their communication was helpful,clear and accurate. The installation met all our expectaions. Highly recommended.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Supplier Reply:

Hi Allen,

Thank you for coming back to us a second time, that really means a lot. We're so pleased to hear that both your solar system and now your battery installation met your expectations. Clear communication and quality workmanship are things we pride ourselves on, so it’s wonderful to know this was reflected in your experience. We truly appreciate your recommendation and look forward to supporting you whenever you need us in the future.

- The PSW Energy Team
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Professional installation by PSW Perth WA

Perth Solar Warehouse (PSW) has offerred me a good price on my energy system (6.6kw panels plus a powerwall3 with backup gateway) and handled all applications on my behalf in a timely manner. On install day, a large team of friendly (PSW employed) technicians turned up on time, split their work and installed the whole system in a well coordinated and efficient manner.

After the initial installation, they promptly returned on site to address and fix a (optional) communication cable.

Overall, I am impressed with the product and service quality that PSW has offered me and I would highly recommend them to any other customers.
Panel rating: 5/5

Supplier Reply:

Hi Roland,

Thank you for sharing such detailed feedback. We’re so pleased to hear you’re happy with both your solar and Powerwall 3 system, as well as the way our team managed the process from start to finish. It’s great to know the installation met your expectations and that our follow-up support left a positive impression. We truly appreciate your recommendation and look forward to continuing to support you well into the future.

- The PSW Energy Team
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This 5.00 star review was removed at the request of the reviewer

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Quick responsive polite!

We moved into a location that has previously been installed panels by PSW. David and Penni assisted in the transfer of the setup. They were extremely helpful and patient with us. It wasn’t a straight forward setup, however Penni answered very call and persisted. The qualities of a fantastic employee! I recommend these guys!
Panel rating: 5/5
Battery rating: 5/5
EV Charger rating: 5/5

Supplier Reply:

Hi Leigh,

Thank you for your wonderful feedback! We’re so pleased to hear Penny Lee and David could make the transfer process smooth for you, even with the extra challenges. Your recommendation means a lot, and we’re glad we could assist in getting everything set up for you.

— The PSW Energy Team
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Very happy with my new Sigenergy battery installed by PSW

This is the 3rd time I've used PSW over the years and they never disappoint. As usual they gave the most competitive quote, great customer service with skilled install team and quality products.
My new 16kw SigenStor system with Gateway has been working like a dream for 3 weeks now and doing everything it should. No more power bills for this household. Even had our first blackout over the weekend, well we didn't (thanks to the Gateway) but our neighbours did!
Battery rating: 5/5

Supplier Reply:

Hi Ben,

Thank you for your continued trust in PSW — three times over is a real compliment! We’re thrilled to hear your new 16kW SigenStor system with Gateway is performing so well and keeping the lights on, even during a blackout. Enjoy that FREE energy, and we look forward to helping you again in the future.

— The PSW Energy Team
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