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Solaworx Reviews

Based on 107 reviews

  • 5 star 19
  • 4 star 73
  • 3 star 10
  • 2 star 4
  • 1 star 0

Average Customer Review

  • Value
    4.30
  • System Quality
    4.27
  • Customer Service
    4.31
  • Installation
    4.54

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About Solaworx , Solar Installers

Solaworx Pty Ltd is comprised of a team of professionals from the solar power industry, each of whom is committed to providing the highest quality systems on the market.

The company also practices what it preaches, as it operates out of the Aldinga Arts Eco Village - the site has one of the highest rates of solar panel installations in the whole of Australia.

Solaworx Pty Ltd provides Economy, Classic, Premium and Ultra Premium products, giving customers the chance to choose a system that suits their requirements and budget. Solar modules from the likes of ECSOLAR, SolarPark and Q-Cell are among those used by the firm.

Solaworx Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
Started this mission with huge power bills. Had no idea what i was looking for and during the journey met some really aggressive salesman. I was recommended by a friend who said that he is very impressed with a man called Mark from solaworx with their knowledge, prices and work. Needless to say they lived up to their reputation. I had an 'impossible' roof. The installers came out and eight hours later was the owner of a state of the art solar system. Mark was patient, not pushy and laid the facts down for me to make an informed choice. I would recommend him to anyone. Show additional information
We received all the necessary information before we decide to buy. Mark was patient and helped us navigate through the various options to find something suitable for our needs. Show additional information
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Best presentation for quotation
Best value for money with high quality components, Enphase micro inverters
Included Solar Analytics monitoring package to integrate with existing system and monitor aircon load
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Mark was very prompt to contact us, the day after Solarquotes sent me the referrals. The solar system was installed within a week from when we first requested the quotes.
The installers did a excellent job with the installation and were polite and friendly. We have the micro inverters & the Enlighten monitoring system, so it is very easy to see what the system is producing. We did have an issue with one of the inverters & after contacting Mark the problem was rectified promptly.
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Mark Moody Solaworx made the process of installing a cost effective solar system seamless. I thank him and his excellent installation team and will recommend him to anyone thinking of installing a solar electricity system. Thanks Show additional information
Mark was the first to respond after receiving 3 contractors from SolarQuotes. My partner and I both had confidence in his knowledge of Solar Panels and the Solar Energy market in general. Once we decided to get Solar Panels the installation was organised in a flash. The installers were terrific - not only top technicians they were friendly, courteous and took their time to answer any solar related questions. The installation process went without a hitch - it has been 4 days since and the system is running better than expected. Show additional information
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We chose Solaworx as Mark Moody has excellent knowledge of all aspects of what is best suited our home. Could answer all our questions, we had done quite a bit
of research ourselves and what Mark had to say qualified what we had found out plus so much more. He is a very interesting, intelligent man. There was no sales push, just
the facts. It wasn't the cheapest, but an excellent system for years to come.
The installers were very good and helpful. The follow-up was also excellent. Would recommend Mark Mood and his team very highly. The whole experience was easy from beginning to end.
Thank you Mark.
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Mark and his team were very professional throughout the sale and installation. Mark's knowledge of the industry was excellent and he helped us work through some of the issues we had regarding shading of the roof, the best system for our needs and the best place for the panels. We have micro-inverters and the Enlighten system is excellent. The installation team were fantastic, very efficient and knowledgeable. They placed the panels well on the roof in keeping with the design of the house. Being new to solar we have had some subsequent questions and Mark always responds very quickly. It was a pleasure to deal with Mark and his team. Show additional information
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Very positive experience throughout the purchase and installation Show additional information
We have accepted the quote from SolarWorx, and there was a delay in having a roof inspection done, but this was because of poor weather conditions. After a few discussions we'll need to mount panels on tilt frames. perhaps not the prettiest scenario but our roof only has a 5 degree pitch so this will help keep the panels clean and hopefully producing optimal power. We now need to apply to council for the tilt frame installation.
So, so far happy with information and quote provided. I liked that Mark gave 3 quotes. A basic system, then better components, then because we have some shading at different times of day we have gone with the quote for micro inverters. This should provide maximum power production and fewer points of failure. Plus we can add a battery down the track if they become cheap enough.
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Mark and his crew were very good to deal with. All my questions were answered clearly and explained in detail. The install is of a very high quality. Show additional information
Mark from solarworx, didnt communicate well with his installers as they didnt know where on the roof the panels were going. Show additional information
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The installation on the day was speedy and efficient and professional.

Some minor delays were experienced due to unforeseen circumstances.

Purchases should ensure they understand that they are required to send forms to their electrical supplier.
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Once the decision was made the solar system was installed within two weeks. Mark was easy to talk to and the installers consistently work with him. The whole process was much easier than I was expecting. Thank you. Show additional information
Mark was very knowledgable and articulate; he made the technical information easy to understand. He provided us with an extra option which we had not previousl considered.
Mark's expertise and availability to respond to questions regarding product and installation were excellent.
The speed at which our system was installed and running was exceptional.
The installers were very professional and communication with them, regarding best placement for panels was pleasant and productive.
Our micro inverter system is performing above our expectations and we appreciate the instant feed back on the performance of our system via the App.
Thank you Mark and your dedicated team.
We happily recommend your business to anyone considering considering installation of a solar system.
Our system is "battery ready" which will enable us to go off the grid at a future date.
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More than 1 year on, Mark from Solaworx was able to help me immediately with a technical query. Excellent service. Show additional information
Installer, installation and support excellent, many thanks to Mark, Andre and Brandon. Show additional information
Mark and the installers were easy to deal with & happy to answer any questions. Great workmanship on the install and great level of knowledge from everyone I spoke with. Show additional information
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We were so happy with our system at home we used Solaworx again for our retail shop. Haven't had any problems. Show additional information
Tradesmen that installed the unit appeared very professional and from what I have seen worked to a high standard. Show additional information
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The sales rep was very down to earth and thoroughly explained all we needed to know about solar power. Show additional information
When I requested 3 quotes from the Adelaide area, I received 2 responses. Mark Moody from Solarworx was the quickest to respond and provided a reasonable quote for an excellent system. 6.5kW of REC panels - 20 off 325Watts each, with Enphase micro-inverters.
The other company that quoted wouldn't install the panels until after SAPN installed the new meter, which was estimated to be in January 2018. They also quoted on a single DC inverter. Solarworx quoted a superior system for very little increased cost, and installed quicker.
The date of installation was set for end of November, but circumstances (sickness of installers) delayed the installation until mid-December.

The system has been installed for over a week now and the new meter was installed 3 days ago so 18 cents/kW Hr is clocking up as credit for me while the sun shines.
I am extremely happy with the system, the installation and the end result - we have been receiving over 40kW/hr of solar generation each day with around 3kW/hr per day drawn off the grid. At that rate we should pay it off in 3 years.

Andre and Brandon (installation team for SolarWorx) were outstanding. They were experts, respectful, provided great information to me and made the installation totally seamless.

Mark Moody from SolarWorx was also very knowledgeable, helpful and responsive. The only slight criticism I could have (and minor at that) is that he wasn't great in keeping me up-to-date with the final install date. He took care of all the paperwork, and organised SAPN to install the new meter promptly - a great job all round.

If I was to have a system installed again I would go with the SolarWorx team without hesitation.
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Was not aware that when the grid goes off I lose my solar. This fact was not hi lighted anywhere and very disappointed from that angle. Otherwise waiting for our first meter reading! Show additional information
Mark from Solarworx was extremely helpful, answered all questions, delivered and installed ahead of time without any hassles. Highly recommend Mark & his team. Show additional information
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We selected Solaworx as they provided the best system for a partly shaded second array in a two array configuration. We chose REC Solar 325 w 72 Cell panels fitted with Enphase S270 microinverters. Thanks to the good advice on your web site regarding microinverters vs. DC optmisers and purchasing inexpensive Enphase software enabling the customer to monitor electricity production from each cell. Show additional information
Solaworkx provided outstanding sales service answering any questions I had promptly. Did not try any upsales tactics like the others, installed a quality system that has exceeded my expectstions. Show additional information
Mark Moody of Solaworx answered all my questions and those I hadn't even thought of. He replies to txt and calls promptly and goes that extra mile to ensure you have the infomation you need to make a decision about your site specific installation. Although initial contact was through email quoting once I made contact with him he arranged a site visit and took time to make sure I had all the necessary infomation to make a decision.
Installers Andre and Brandon also made a site visit to discuss orientation and installation options and offer advice.
REC 325 72 cell large panels were craned onto the roof effortlessly and ready to go in half an hour on the day of installation.
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3.84 kW solaredge system, instillation is top notch, service from Mark Moody and the crew at Solarworx was excellent. Show additional information
Mark from solarworx was fantastic. Was the only company to come to my house to discuss the quotes he supplied through email. System was installed within 2 weeks although i have to wait about 6 weeks for SAPN to change the meter over. Show additional information
Personally, I think a lot of jargon is still used within the industry. You need some form of basic knowledge of how electrical currents work AC vs DC etc. I've got no idea. I still have no idea and I won't pretend that I do. My approach was to ask the installer for a system that they would provide their own home based on my requirements and needs.

After describing my requirements the companies that contacted me seem to go into their own spiel of pitches with the presumption I knew what they were talking about. Until now I'm not 100% sure but I have chosen Solaworx for a variety of reasons but I'm excited to have it installed (hopefully next week) and it may just be a case of learning on the go.
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I only had it installed 2 days ago. Mark was great and the installers were confident and knew their job well. I have to wait and see when my next bill arrives to calculate the real benefits for the upgraded dual system and installing a second system affected my FIT or RECs Show additional information
A daunting thought getting an off the grid system but it's been running faultlessly, which is very important in our situation. Mark was very helpful in explaining everything and navigating us through the choices, and had the most competitive quote for comparable systems. Very happy overall, thank you! Show additional information
Haven't yet been able to get the data on my smart phone or computer.(unfortunately the smart phone is obviously smarter than me!)
Also the meter has to be changed before I can realise any benefits.
Otherwise I have no complaints?
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Communication through the whole process was exceptional - when I was told it would it done - it was done.

Extremely happy with the service provided by the company and very happy with the system that was installed on my home.

I was impressed with the company's service and knowledge about their products. They were the only company out of five quotes that took the time to inspect the property, discuss my requirements, talk through any issues that I had, actively look for solutions to challenging questions and provide clear and concise information about their products. Their quote was itemised (the only company that did this). Installation was painless and I was very impressed with the level of service from start to finish.

I would have no hesitation in recommending this company for anyone who is looking for a solar system.
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Mark was very thorough in his explaining the system etc. Didn`t feel pushed, installers were thorough Show additional information
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Mark's customer service was the best of the three that came to quote. He does business in an honourable fashion, relying on the quality of his product and his faith in his installers to sell his systems. Show additional information
I'm extremely happy with the whole experience, couldn't fault this company at any stage in the process from the friendly and informative sales to the tricky installation (extra roof framing). It took me some time to commit to a solar purchase but I'm so glad I did and the system is functioning beautifully. Thankyou again Mark! Show additional information