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Solaworx Reviews

Based on 75 reviews

  • 5 star 10
  • 4 star 51
  • 3 star 9
  • 2 star 4
  • 1 star 0

Average Customer Review

  • Value
    4.25
  • System Quality
    4.14
  • Customer Service
    4.23
  • Installation
    4.45

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About Solaworx , Solar Installers

Solaworx Pty Ltd is comprised of a team of professionals from the solar power industry, each of whom is committed to providing the highest quality systems on the market.

The company also practices what it preaches, as it operates out of the Aldinga Arts Eco Village - the site has one of the highest rates of solar panel installations in the whole of Australia.

Solaworx Pty Ltd provides Economy, Classic, Premium and Ultra Premium products, giving customers the chance to choose a system that suits their requirements and budget. Solar modules from the likes of ECSOLAR, SolarPark and Q-Cell are among those used by the firm.

Solaworx Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
Was not aware that when the grid goes off I lose my solar. This fact was not hi lighted anywhere and very disappointed from that angle. Otherwise waiting for our first meter reading! Show additional information
Mark from Solarworx was extremely helpful, answered all questions, delivered and installed ahead of time without any hassles. Highly recommend Mark & his team. Show additional information
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We selected Solaworx as they provided the best system for a partly shaded second array in a two array configuration. We chose REC Solar 325 w 72 Cell panels fitted with Enphase S270 microinverters. Thanks to the good advice on your web site regarding microinverters vs. DC optmisers and purchasing inexpensive Enphase software enabling the customer to monitor electricity production from each cell. Show additional information
Solaworkx provided outstanding sales service answering any questions I had promptly. Did not try any upsales tactics like the others, installed a quality system that has exceeded my expectstions. Show additional information
Mark Moody of Solaworx answered all my questions and those I hadn't even thought of. He replies to txt and calls promptly and goes that extra mile to ensure you have the infomation you need to make a decision about your site specific installation. Although initial contact was through email quoting once I made contact with him he arranged a site visit and took time to make sure I had all the necessary infomation to make a decision.
Installers Andre and Brandon also made a site visit to discuss orientation and installation options and offer advice.
REC 325 72 cell large panels were craned onto the roof effortlessly and ready to go in half an hour on the day of installation.
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3.84 kW solaredge system, instillation is top notch, service from Mark Moody and the crew at Solarworx was excellent. Show additional information
Mark from solarworx was fantastic. Was the only company to come to my house to discuss the quotes he supplied through email. System was installed within 2 weeks although i have to wait about 6 weeks for SAPN to change the meter over. Show additional information
Personally, I think a lot of jargon is still used within the industry. You need some form of basic knowledge of how electrical currents work AC vs DC etc. I've got no idea. I still have no idea and I won't pretend that I do. My approach was to ask the installer for a system that they would provide their own home based on my requirements and needs.

After describing my requirements the companies that contacted me seem to go into their own spiel of pitches with the presumption I knew what they were talking about. Until now I'm not 100% sure but I have chosen Solaworx for a variety of reasons but I'm excited to have it installed (hopefully next week) and it may just be a case of learning on the go.
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I only had it installed 2 days ago. Mark was great and the installers were confident and knew their job well. I have to wait and see when my next bill arrives to calculate the real benefits for the upgraded dual system and installing a second system affected my FIT or RECs Show additional information
A daunting thought getting an off the grid system but it's been running faultlessly, which is very important in our situation. Mark was very helpful in explaining everything and navigating us through the choices, and had the most competitive quote for comparable systems. Very happy overall, thank you! Show additional information
Haven't yet been able to get the data on my smart phone or computer.(unfortunately the smart phone is obviously smarter than me!)
Also the meter has to be changed before I can realise any benefits.
Otherwise I have no complaints?
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Communication through the whole process was exceptional - when I was told it would it done - it was done.

Extremely happy with the service provided by the company and very happy with the system that was installed on my home.

I was impressed with the company's service and knowledge about their products. They were the only company out of five quotes that took the time to inspect the property, discuss my requirements, talk through any issues that I had, actively look for solutions to challenging questions and provide clear and concise information about their products. Their quote was itemised (the only company that did this). Installation was painless and I was very impressed with the level of service from start to finish.

I would have no hesitation in recommending this company for anyone who is looking for a solar system.
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Mark was very thorough in his explaining the system etc. Didn`t feel pushed, installers were thorough Show additional information
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Mark's customer service was the best of the three that came to quote. He does business in an honourable fashion, relying on the quality of his product and his faith in his installers to sell his systems. Show additional information
I'm extremely happy with the whole experience, couldn't fault this company at any stage in the process from the friendly and informative sales to the tricky installation (extra roof framing). It took me some time to commit to a solar purchase but I'm so glad I did and the system is functioning beautifully. Thankyou again Mark! Show additional information
we appreciated the detailed itemised quote so we knew what we were paying for. Mark has been very reassuring and helpful. Overall our experience has been very positive. Show additional information
The installers were very efficient, had good approach to customers, explained the system well, and left everything clean and tidy. Show additional information
Mark is intelligent and passionate about this industry. He knows the right questions to ask of clients and the answers to his clients questions. Would highly recommend a conversation with Solaworx if investigating solar power. Show additional information
We just have our system installed 2 days ago. So far running very well, just waiting to receive our next electricity bill to know if the system function as it supposed to be. Show additional information
My 2kw system hasn't missed a beat since being installed. Very happy. Thanks Mark Show additional information
I had my panels installed 7 years ago no more electricity bills, the credit even paid for my gas until electricity prices went up. I have had only one problem (they got turned off by accident) Mark was available immediately to give advice and help me to turn the system back on over the phone.
He has recently given me prompt, friendly and invaluable advice and I would recommend him to anyone looking into install a solar system.
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Very good service. All queries were answered quickly and intelligently either by phone or email. Once we agreed to the quote all contact with other agencies were handled by Solaworx and saved us a lot of bother. Installation was done efficiently with no fuss.


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We are building so, haven't had the system installed yet. We had 4 quotes and thought Solaworx was a good price; we checked out the panels/inverter on web site and they have a good rating. Show additional information
The panels have now been installed for 14 weeks and we received our first electricity bill 2 days ago. Total amount payable is zero. We have a credit of $93.26. I would recoment panels to any one. And i would recomend 'solaworx' as preferred suppliers and installers. Show additional information
It was great to get the three companies from your site it helped to cut through the huge number of solar people advertising. The one we chose did not charge much extra for a difficult two story install as well so we really found your site helpful so thanks again. Show additional information
Mark from solarworx south of adelaide is great to deal with . he is very hands on and not just a salesman . He and his installers are very knowledgable and you feel that what mark tells you is the truth and not just telling you what you want to hear . Ours was a two story install and i wasn't charged a lot extra for a difficult job . 6kw for $6500 is a good price for a good quality system . I would recommend Mark and Solarworx for anyone living south of Adelaide Show additional information
RM Solar and electrical were the installers for SOLAWORX and did an excellent job on our 2 storey house. Because of the flat roof it was not an easy job to load the panels onto the roof. They had to use every bit of their panel lifter to do this. We are very happy with our new solar system which consists of 24 ET 250 watt panels and a 6 kW aurora inverter. Show additional information
Mark is extremly proactive. He provided us a high level of confidence in not only the end product but the entire process from system selection through to installation. We are thoroughly pleased with the outcome. Show additional information
The installation results were as we expected and left us with no feelings of doubt. Show additional information
Excellent communication and the installation was performed ahead of schedule and follow up was first class. I can certainly recommend this company Show additional information
Quick quotes, with enough detail to make a decision.

Installation completed within 2 weeks.

Competent installers who explained everything well, and cleaned up after the job.

I have recommended them to others.
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This is the second time I have used Solarworx and have been happy on both occassions. I would recommend Solarworx to others Show additional information
Mark was a bit hard to contact , once a message was left he would reply

From sign on date to fully installed was less than 2 weeks
The installers done a fantastic job 26 panels + inverter all fitted in about 7 hours
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I heard about Solaworx from 2 friends who had their systems installed by them.

I spoke with Mark Moody who addressed all my queries and answered all my questions in language I could understand.
I had my system installed within 11 days of talking to Mark.. I was away from home when the installation took place and was very pleased on my return to find all rubbish etc had been removed and apart from the system being installed there was no sign anyone had been there.
I would recommend Mark and his crew highly,
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Mark was pleasant and upfront with all costs involved
very fast installation, even though connection was not the normal.
wasnt the cheapest but the best value
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Mark was helpful and answered questions at order time. It was a bit of a wait for the install but well worth the wait. Lot of contact when arranging dates and the panel installation was excellent. Electrician did a good job. Overall, would recommend to others. Show additional information
I only had it installed yesterday I'm not sure what size it is, I know it has 9 large panels.
Mark was a bit hard to track down sometimes.
But in the end I can't fault anything at this stage.
Thank you for your support.
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System was quoted early May within 3 days of initial contact after a few questions were answered.
System ordered 2 days later and deposit paid.
Paperwork for change over to import/export meter was placed and has been processed.
Initial installation date for system was to be 3 weeks after order placed (Late May)
1st week of July and are still waiting for confirmation of an installation date.
Yet to see if the June 30 deadline has had any effect.
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Salesperson was at neighbours, sat in on sales talk, so taken with direct answers to all our questions, also when told who the installer was, having already used Stefan before an excellent trades person. Also being as the company was local both my neighbour and I went with "Solaworx"

Thank You Mark and Stefan,great job.

Now only waiting for Etsa to install the new meter !!!
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Mark came out and gave me a quote on a Thursday, I chose a 2.53KW system. The following Thursday the installers put the rails up, and Friday afternoon my solar was working. Great service and an excellent job. now all I have to do is wait 2 to 3 months for ETSA to change over my meter. Show additional information
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Rather drawn out process, was to be installed on 8/5/12, but still waiting. Show additional information
Seems fine to talk to during sales negotiation. However, would not say information regarding installation process is great, was given a date which has come and gone and no reply to 2 phone messages as at todays date 21/5/12, deposit paid 27/3/12, however did sort out hiccup with ETSA and a NMI number promptly . Show additional information
Solaworx. What a joke this must be the worst company I have ever dealt with. I am very disappointed. I contacted person for Solaworx Mark Moody, useless! He does not return e-mails or phone calls as a result of this poor service I have withdrawn from my contract with them and now going through a different supplier. Show additional information