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Solaworx Reviews

Based on 92 reviews

  • 5 star 13
  • 4 star 64
  • 3 star 10
  • 2 star 4
  • 1 star 0

Average Customer Review

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  • System Quality
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About Solaworx , Solar Installers

Solaworx Pty Ltd is comprised of a team of professionals from the solar power industry, each of whom is committed to providing the highest quality systems on the market.

The company also practices what it preaches, as it operates out of the Aldinga Arts Eco Village - the site has one of the highest rates of solar panel installations in the whole of Australia.

Solaworx Pty Ltd provides Economy, Classic, Premium and Ultra Premium products, giving customers the chance to choose a system that suits their requirements and budget. Solar modules from the likes of ECSOLAR, SolarPark and Q-Cell are among those used by the firm.

Solaworx Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
We have accepted the quote from SolarWorx, and there was a delay in having a roof inspection done, but this was because of poor weather conditions. After a few discussions we'll need to mount panels on tilt frames. perhaps not the prettiest scenario but our roof only has a 5 degree pitch so this will help keep the panels clean and hopefully producing optimal power. We now need to apply to council for the tilt frame installation.
So, so far happy with information and quote provided. I liked that Mark gave 3 quotes. A basic system, then better components, then because we have some shading at different times of day we have gone with the quote for micro inverters. This should provide maximum power production and fewer points of failure. Plus we can add a battery down the track if they become cheap enough.
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Mark and his crew were very good to deal with. All my questions were answered clearly and explained in detail. The install is of a very high quality. Show additional information
Mark from solarworx, didnt communicate well with his installers as they didnt know where on the roof the panels were going. Show additional information
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The installation on the day was speedy and efficient and professional.

Some minor delays were experienced due to unforeseen circumstances.

Purchases should ensure they understand that they are required to send forms to their electrical supplier.
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Once the decision was made the solar system was installed within two weeks. Mark was easy to talk to and the installers consistently work with him. The whole process was much easier than I was expecting. Thank you. Show additional information
Mark was very knowledgable and articulate; he made the technical information easy to understand. He provided us with an extra option which we had not previousl considered.
Mark's expertise and availability to respond to questions regarding product and installation were excellent.
The speed at which our system was installed and running was exceptional.
The installers were very professional and communication with them, regarding best placement for panels was pleasant and productive.
Our micro inverter system is performing above our expectations and we appreciate the instant feed back on the performance of our system via the App.
Thank you Mark and your dedicated team.
We happily recommend your business to anyone considering considering installation of a solar system.
Our system is "battery ready" which will enable us to go off the grid at a future date.
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More than 1 year on, Mark from Solaworx was able to help me immediately with a technical query. Excellent service. Show additional information
Installer, installation and support excellent, many thanks to Mark, Andre and Brandon. Show additional information
Mark and the installers were easy to deal with & happy to answer any questions. Great workmanship on the install and great level of knowledge from everyone I spoke with. Show additional information
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We were so happy with our system at home we used Solaworx again for our retail shop. Haven't had any problems. Show additional information
Tradesmen that installed the unit appeared very professional and from what I have seen worked to a high standard. Show additional information
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The sales rep was very down to earth and thoroughly explained all we needed to know about solar power. Show additional information
When I requested 3 quotes from the Adelaide area, I received 2 responses. Mark Moody from Solarworx was the quickest to respond and provided a reasonable quote for an excellent system. 6.5kW of REC panels - 20 off 325Watts each, with Enphase micro-inverters.
The other company that quoted wouldn't install the panels until after SAPN installed the new meter, which was estimated to be in January 2018. They also quoted on a single DC inverter. Solarworx quoted a superior system for very little increased cost, and installed quicker.
The date of installation was set for end of November, but circumstances (sickness of installers) delayed the installation until mid-December.

The system has been installed for over a week now and the new meter was installed 3 days ago so 18 cents/kW Hr is clocking up as credit for me while the sun shines.
I am extremely happy with the system, the installation and the end result - we have been receiving over 40kW/hr of solar generation each day with around 3kW/hr per day drawn off the grid. At that rate we should pay it off in 3 years.

Andre and Brandon (installation team for SolarWorx) were outstanding. They were experts, respectful, provided great information to me and made the installation totally seamless.

Mark Moody from SolarWorx was also very knowledgeable, helpful and responsive. The only slight criticism I could have (and minor at that) is that he wasn't great in keeping me up-to-date with the final install date. He took care of all the paperwork, and organised SAPN to install the new meter promptly - a great job all round.

If I was to have a system installed again I would go with the SolarWorx team without hesitation.
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Was not aware that when the grid goes off I lose my solar. This fact was not hi lighted anywhere and very disappointed from that angle. Otherwise waiting for our first meter reading! Show additional information
Mark from Solarworx was extremely helpful, answered all questions, delivered and installed ahead of time without any hassles. Highly recommend Mark & his team. Show additional information
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We selected Solaworx as they provided the best system for a partly shaded second array in a two array configuration. We chose REC Solar 325 w 72 Cell panels fitted with Enphase S270 microinverters. Thanks to the good advice on your web site regarding microinverters vs. DC optmisers and purchasing inexpensive Enphase software enabling the customer to monitor electricity production from each cell. Show additional information
Solaworkx provided outstanding sales service answering any questions I had promptly. Did not try any upsales tactics like the others, installed a quality system that has exceeded my expectstions. Show additional information
Mark Moody of Solaworx answered all my questions and those I hadn't even thought of. He replies to txt and calls promptly and goes that extra mile to ensure you have the infomation you need to make a decision about your site specific installation. Although initial contact was through email quoting once I made contact with him he arranged a site visit and took time to make sure I had all the necessary infomation to make a decision.
Installers Andre and Brandon also made a site visit to discuss orientation and installation options and offer advice.
REC 325 72 cell large panels were craned onto the roof effortlessly and ready to go in half an hour on the day of installation.
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3.84 kW solaredge system, instillation is top notch, service from Mark Moody and the crew at Solarworx was excellent. Show additional information
Mark from solarworx was fantastic. Was the only company to come to my house to discuss the quotes he supplied through email. System was installed within 2 weeks although i have to wait about 6 weeks for SAPN to change the meter over. Show additional information
Personally, I think a lot of jargon is still used within the industry. You need some form of basic knowledge of how electrical currents work AC vs DC etc. I've got no idea. I still have no idea and I won't pretend that I do. My approach was to ask the installer for a system that they would provide their own home based on my requirements and needs.

After describing my requirements the companies that contacted me seem to go into their own spiel of pitches with the presumption I knew what they were talking about. Until now I'm not 100% sure but I have chosen Solaworx for a variety of reasons but I'm excited to have it installed (hopefully next week) and it may just be a case of learning on the go.
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I only had it installed 2 days ago. Mark was great and the installers were confident and knew their job well. I have to wait and see when my next bill arrives to calculate the real benefits for the upgraded dual system and installing a second system affected my FIT or RECs Show additional information
A daunting thought getting an off the grid system but it's been running faultlessly, which is very important in our situation. Mark was very helpful in explaining everything and navigating us through the choices, and had the most competitive quote for comparable systems. Very happy overall, thank you! Show additional information
Haven't yet been able to get the data on my smart phone or computer.(unfortunately the smart phone is obviously smarter than me!)
Also the meter has to be changed before I can realise any benefits.
Otherwise I have no complaints?
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Communication through the whole process was exceptional - when I was told it would it done - it was done.

Extremely happy with the service provided by the company and very happy with the system that was installed on my home.

I was impressed with the company's service and knowledge about their products. They were the only company out of five quotes that took the time to inspect the property, discuss my requirements, talk through any issues that I had, actively look for solutions to challenging questions and provide clear and concise information about their products. Their quote was itemised (the only company that did this). Installation was painless and I was very impressed with the level of service from start to finish.

I would have no hesitation in recommending this company for anyone who is looking for a solar system.
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Mark was very thorough in his explaining the system etc. Didn`t feel pushed, installers were thorough Show additional information
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Mark's customer service was the best of the three that came to quote. He does business in an honourable fashion, relying on the quality of his product and his faith in his installers to sell his systems. Show additional information
I'm extremely happy with the whole experience, couldn't fault this company at any stage in the process from the friendly and informative sales to the tricky installation (extra roof framing). It took me some time to commit to a solar purchase but I'm so glad I did and the system is functioning beautifully. Thankyou again Mark! Show additional information
we appreciated the detailed itemised quote so we knew what we were paying for. Mark has been very reassuring and helpful. Overall our experience has been very positive. Show additional information
The installers were very efficient, had good approach to customers, explained the system well, and left everything clean and tidy. Show additional information
Mark is intelligent and passionate about this industry. He knows the right questions to ask of clients and the answers to his clients questions. Would highly recommend a conversation with Solaworx if investigating solar power. Show additional information
We just have our system installed 2 days ago. So far running very well, just waiting to receive our next electricity bill to know if the system function as it supposed to be. Show additional information
My 2kw system hasn't missed a beat since being installed. Very happy. Thanks Mark Show additional information
I had my panels installed 7 years ago no more electricity bills, the credit even paid for my gas until electricity prices went up. I have had only one problem (they got turned off by accident) Mark was available immediately to give advice and help me to turn the system back on over the phone.
He has recently given me prompt, friendly and invaluable advice and I would recommend him to anyone looking into install a solar system.
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Very good service. All queries were answered quickly and intelligently either by phone or email. Once we agreed to the quote all contact with other agencies were handled by Solaworx and saved us a lot of bother. Installation was done efficiently with no fuss.

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We are building so, haven't had the system installed yet. We had 4 quotes and thought Solaworx was a good price; we checked out the panels/inverter on web site and they have a good rating. Show additional information
The panels have now been installed for 14 weeks and we received our first electricity bill 2 days ago. Total amount payable is zero. We have a credit of $93.26. I would recoment panels to any one. And i would recomend 'solaworx' as preferred suppliers and installers. Show additional information
It was great to get the three companies from your site it helped to cut through the huge number of solar people advertising. The one we chose did not charge much extra for a difficult two story install as well so we really found your site helpful so thanks again. Show additional information
Mark from solarworx south of adelaide is great to deal with . he is very hands on and not just a salesman . He and his installers are very knowledgable and you feel that what mark tells you is the truth and not just telling you what you want to hear . Ours was a two story install and i wasn't charged a lot extra for a difficult job . 6kw for $6500 is a good price for a good quality system . I would recommend Mark and Solarworx for anyone living south of Adelaide Show additional information
RM Solar and electrical were the installers for SOLAWORX and did an excellent job on our 2 storey house. Because of the flat roof it was not an easy job to load the panels onto the roof. They had to use every bit of their panel lifter to do this. We are very happy with our new solar system which consists of 24 ET 250 watt panels and a 6 kW aurora inverter. Show additional information
Mark is extremly proactive. He provided us a high level of confidence in not only the end product but the entire process from system selection through to installation. We are thoroughly pleased with the outcome. Show additional information
The installation results were as we expected and left us with no feelings of doubt. Show additional information