Solaworx

Solaworx Reviews

4.6

Based on 251 ratings

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About

We are a team of professionals from the  solar PV industry - and all committed to providing the highest quality systems on the market.

And we have delivered for over a decade. To thousands of clients many of whom have left us excellent reviews

We are completely focussed on providing you with the best system for your current and future needs and your budget.

And to do that when you work with us you will have our undivided attention. Whether it be talking, visiting or requoting as your preferences shift in reaction to other supplier's quotes and your solar learning.

And even if we end up not being your chosen supplier we will be content that we may have helped you make the best choice for you.

We also practice what we preach, as we operate out of the Aldinga Arts Eco Village - a site which has one of the highest rates of solar panel installations in the whole of Australia. Many of which we provided.

We provide Budget, Economy, Classic, Premium and Ultra Premium products, giving our clients the chance to choose a system that best suits their requirements and budget. And of course that can be you!

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The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Solaworx Reviews (251)

Show Most Recent reviews from All time  across Australia

Average Scores

4.6/5

Value for money

4.6/5

Quality of System

4.7/5

Installation

4.6/5

Customer Service

  • 5 star 115
  • 4 star 117
  • 3 star 14
  • 2 star 5
  • 1 star 0

Excellent, easy to work with!

Mark was very easy to deal with. No sales push, happy to answer all our questions and very flexible and responsive. Mark provided various quotes to suit or budget and usage patterns and everything was organised quickly, efficiently and without hassle. The installation by Zero Electrical was smooth and hassle free.

Really happy with the inverter and battery setup so far, the SigenStor app is very slick compared to some others.

Highly recommend Solaworx and Zero Electrical!
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Informative and relaxed approach, with a great looking result

Mark from Solaworx contacted me only hours after sending an initial enquiry, and from this first contact to the final installation, Mark has been in touch, and available for any questions I had, and I had a lot.
This has translated into fantastic after sales service as well.

The Zero Electrical Team, Jake, Jesse and team arrived on time, and were very professional and clearly experienced. A last minute hurdle was overcome easily, and the installation was completed in a single day, with the site left very clean and tidy.

I have no problem in highly recommending Solaworx and Zero Electrical to you.
Battery rating: 5/5
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Pleasant experience that met my expectation. Fantastic outcome.

My experience with Solaworx was excellent—pleasant, stress-free, and seamless from consultation to installation. Every step, from the initial quote to the final setup, was handled efficiently and with great attention to detail.

Mark from Solaworx was knowledgeable, patient, and provided expert guidance in selecting the right solar system for my needs. His clear communication and support played a key role in my decision to choose Solaworx.

The Zero Electrical team—Jake, Jesse, and their crew—were highly professional and skilled. Despite some challenges, they executed the installation flawlessly, working diligently to complete it in a single day and leaving the site spotless.

I highly recommend Solaworx and Zero Electrical for their expertise and exceptional service.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Straight forward experience with a fantastic result

The whole process from quoting to installation was a pleasure. The whole experience was easy, efficient and customised to my needs.

Mark’s (Solaworx) experience was obvious from the first interaction and his industry knowledge was contemporary and relevant, guiding me to the right options and the right sized system. Mark’s availability and responses were timely and informative. The after sales service has exceeded all my expectations.

Jake and Jesse (with their team) from Zero Electrical did a fantastic job of the installation. They worked really hard to get the installation done in one day. Their industry experience and knowledge was obvious as they made small adjustments on the day to ensure the system was set up in the best way possible. Jesse’s knowledge of batteries, solar systems and their set up was second to none. Jake’s experiences with the switchboard and PV panel setup was outstanding. I could not recommend Zero Electrical high enough.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Battery

Good product, good service re: sales/installation, size of apparatus etc.
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A painless experience...

From the first call this was a great customer experience. Mark was honest, approachable and responsive.
The installers - Jesse and Jake from Zero Electrical, were punctual, meticulous and polite and did a fantastic job, could not be happier.
Panel rating: 4/5
Inverter rating: 4/5
Battery rating: 4/5
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Professionally handled

We are happy with the way the whole process was managed from the visit, discussions, proposal, quote and through to installation. Mark was responsive and attentive to detail.
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Great installation!

Solaworx was the first company to call me after I requested 3 quotes from SolarQuotes. Mark was very knowledgeable and answered all our questions. The quote was comprehensive and Mark was very happy to refine it after some discussion to increase our generating capacity. The installation team from Zero Electrical were fantastic. They discussed options with me to site the battery and control panel. Their work was of a very high standard and they cleaned up the site before leaving. I would use them again for any general electrical work. A month into our new solar system and everything is working as expected. Very happy with the service.
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Simply amazing, refreshing, and professional

From the first phone call hours after I requested 2 quotes the owner Mark was diligent with his questions and was certainly open to my needs and budget.

It turned out that he had the perfect high end solution for me an 8kw battery storage solution with power outage protection plus everything anyone could want.

All of my questions were answered perfectly with direct calls to the owner.

The installation was done perfectly and a big thank you to Jess and Jake from Zero Electrical, their attention to detail was great along with the up afterwards plus the app set up and training!

10 out of 10 score from me and a very big thank you ??
Battery rating: 5/5
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Seamless install

Totally seamless install. Like to thank Mark (Solarworx) and his team of sparkies (Jess & Jake & apprentices for a trouble free install at our home.
Early days but system with battery is impressive and no probs. For those interested found Solarworx thru SolarQuotes website.
Mark was the only rep. to visit our site pre quoting. As you can imagine this has huge bearing on the install/quote --- all the job risk is accessed and not assumed.
Also all the paperwork/payments were clear and precise.Can recommend this company and its personnel without hesitation --thanks again. Regards Chris Victor Harbor.
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Friendly service, great price, quality install

Mark from Solaworx gave me the most personalised service of any of the solar companies I dealt with.

He visited promptly, gave confidence that my significant tree shading was accounted for in the design, and recommended products which are ideal for my house.

Mark was patient with all my first-time-solar questions, and was always reachable.

The installers are professional and friendly, and left no mess at all.

Best of all - the price was very competitive, and for the standard of service and quality of products I could not be happier.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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New install

Efficient and delivered on time as promised
Mark took the time to visit the site and discuss the process and was happy to answer a lot of questions
The install went very well with friendly and respectful installers
Great job all round
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Fantastic Solar Experience with Mark and the team!

I spent a lot of time researching about solar and was determined to find the right system and installer. Right from the start, we felt in good hands with the solar legend, Mark Moody. He guided us through different options, was very patient answering all our questions and made finding the right solar solution so easy. He truly designed the best system for our needs and we are so happy with it.

Jesse, Jake and the Zero Electrical team were hard working champs! They were so professional, prompt, and efficient.
Solaworx really went above and beyond – Very highly recommend!
Panel rating: 5/5
Battery rating: 5/5
EV Charger rating: 5/5
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High quality installer and installation.

Mark was quietly spoken, polite and extremely knowledgeable with many years of experience. First to respond to the Solar Quotes request. Provided a home visit which was very important due to our shading issues not only from trees but sloping terrain. Mark’s written quote was the most comprehensive nuts and bolts of all 3 quotes. All installers use various different materials/suppliers which requires a lot of research to draw comparisons. We went with Mark’s suggestion of using Sigenergy which is not only cutting edge technology but price competitive especially with their expandable modular battery system. The installation was very professional by a great friendly team and who left everything very tidy, removing the old system to boot. I can highly recommend Mark and the team from Solarworx. Mark was always available to quickly respond to any questions that arose during the decision making process and was never disparaging of the competition, merely keeping to facts when comparing equipment and it’s ability function effectively in our particular situation. The system is now up and running like clockwork, with an App for real-time monitoring and system adjustment by the user with AI assistance if desired. Great stuff.
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Excellent job all round

Mark came and provided several options tailored to my needs that were great value for money. He was responsive and quickly organised an install date with me. The installation team from Zero Electrical were excellent. I would definitely recommend working with Solaworx for your new system!
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Excellent installation

Mark from Solarworx actually visited my property and took the time to listen to what I wanted to achieve with the solar installation. Sadly, the two other installers I contacted were desperate not to do a site visit and their proposals were based on power consumption alone. Having taken the extra time, Solaworx have delivered me a Sigenstor system that includes a battery (something which I did not believe I would be able to achieve at this time). Jesse and his team had to work around several issues on the day and put in a huge effort to deliver a really neat installation, none of which was where it was originally planned to be. I am extremely pleased with the performance so far and very much enjoying not using energy from the grid. I look forward to running the air con a lot more this summer. Thank you Mark and Team!
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Great organisation, fantastic installation

Mark from Solarworx came out and discussed several options and provided logical and reasoned solutions. The quote was very detailed and competitive. Mark as well as Jesse and Jake, from Zero Electrical, went above and beyond to make the installation seamless and to overcome a minor hiccup with provider. They stayed late to make sure it was all running on the day and contacted us over the weekend to check all was working and we were satisfied. This is a professional group of people that we have no reservations recommending. It's the best solar installation we've had in SA
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Awesome installation!

Installation process -
A team of five workers, including two licensed electricians from Zero Electrical arrived on time. All were polite, knowledgeable and professional and quick to explain installation progress when I occasionally 'checked in'.
The 20 solar panels were installed within four hours and the entire installation, inverter, battery and gateway, was completed in under seven hours. The inverter and battery were installed via floor bracket on concrete garage floor, and with no usable wall cavity the electrical cables were neatly installed from the ceiling.

The overall tidy and aesthetic install, and the thorough cleanup prior to departure, was very impressive.
I was provided a brief handover and verbal instructions for the three appliances with Safety Data Sheets in plastic sleeve left in the electrical switchboard for emergency services personnel. The user-friendly phone app was installed. I was able to immediately see solar panel power production, battery charging, and power utilised in the house.

The only difficulty I encountered was where Solaworx advised they did not contact or provide any information directly to power providers. Unfortunately, my energy provider would not accept any information on the solar system from me...hopefully a solar plan will be finalised within eight weeks of installation.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Excellent system proposed at an extremely competitive price & great installers

Initial sales/quoting process was easy & informative, with things moving quickly once confirmed.
Installation crew were great, competent, courteous & professional, experienced no problems whatsoever from signing up to supply to install.
My only small gripe re: customer service would be that have had no real follow up since install &/or in person advice as to how my system is running and how best to manage or interpret data from associated app.
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Brilliant from start to finish! Stop looking, this is the one!

I had thought a great deal about solar and what I needed and really wanted to make the right choice with an installer. When Mark called me and visited, I told him what I was looking for, and he said 'we can do better than that' and he truly came through with goods!. Mark has a huge amount of knowledge and experience with solar and came up with a plan that ended being far beyond what I was hoping for. Thankyou so much Mark for making my solar journey a smooth process from the start until the very end of the installation. Mark had a great deal of patience and understanding for all my questions and queries along the way (and because I had done much of my own research, I had a lot!). Jesse and the team at Zero Electrical were fantastic on the installation and made the whole experiece seamless. Mark checked in through the whole process and ensured I was a very happy customer. If you've been looking and researching about solar, Mark at Solaworx is the man you need to see for outstanding knowledge, products, skill and service.
Thankyou so much for your outstanding work and bringing my solar dream to reality.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Awesome New Solar/Battery System

Sigenergy single phase 5kW hybrid inverter with 8kW battery, gateway and 18x475W Jinko panels all installed for less than a Powerwall in a box. Looked after as a early adopter with a discount. Some teething installation issues that were sorted in a day and all seems good now. Looking forward to using Amber for a fast ROT.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Original Review on 23-08-2023:

I have become a Solar Farmer

Solarworx provided the system I wanted with equipment that was listed by Solarquotes as being recommended. The quote was straight forward and compared favourably to the other two quotes I obtained. Installation was trouble free and the level of expertise by Solarworx was impressive. Customer service has been excellent with grid connection completed on the day and the system performance exceeding my expectations. Original ratings

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked David: "Are you happy with the performance of your system so far?"

Yes, the system has exceeded my expectations
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Quick install

Quoting was easy and done from online photos. Install was fine within a week of accepting the quote. Customer service has been good and inspection arranged to activate system
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Wham Bam Thankya Mam!

Mark was grat to deal with - prompt in getting back to me when I had questions (I had lots). Very knowledgable about the solar scene and while a bit of an enphase evangelista, also offered string inverters as an option. The reduction in price from the offered $100 "senior discount" might have been taken poorly by some, but I found it hiilarious!

The install was provided by Zero Electrical. Jesse and the team were quick, professional and left the worksite clean - even siliconing up some holes left by the olde string inverter. I'll be looking to use his company for other electrical work I have planned.

Grid install was straightforward, with all the paperwork done in a timely fashion. From OKing the quote to install was FAST - try 3 business days :)

As far as the equipment goes, the Jinko panels are huge 475W beasts the are edged in black.Four face North, four West.

We are also really loving the granularity of the enphase microinverter system. We put a small setup in (3.5 kW) to keep our grandfathered FIT and are using the new system to reduyce our bills a bit, but also to collect data on usage, typical generation capabilities, panel facing etc... so when the FIT dies in a few years we can scale up with confidence.

If Mark hasn't retired by then I'll be hitting him up for another senior's discount when we expand!
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Excellent solar system installation.

Solaworx provided a prompt quotation. We had specific requirements and they listened to our requests. The quotation was detailed and clear giving us confidence we made the right choice. They were polite and attentive. The installation done by the electricians they use was done without undue delay and went smoothly.
This is the first stage of the installation with the battery installation to follow. We highly recommend them.
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Pretty good

The sales process is smooth, they can guide me how to apply the rebate from services Victoria. The installation also went well even I was out town on the installation date because they don't need to enter into my house.
Inverter rating: 4/5
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Solarworx installation

I shopped around to replace our aging solar system for a few weeks.I was eventually recommended Solarworx by a friend who already had an Emphase system. Our old system was taken off our roof. which I sold, the new system was installed and commissioned. We have had sunny weather ever since and we are smashing it. Our battery is charged by 11am and then we pump into the grid. I'm hoping the credit will take care of our gas bill. I can highly recommend Solarworx for an excellent installation by friendly professionals and service backup.
Inverter rating: 5/5
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Great to have gone solar

I have an old roof of heavy tiles, so had held off on panels, aiming to replace them all for almost a decade. Having got an EV earlier this year I didn't really want to keep saving for this as my power consumption rose.
Did replace over 50 damaged tiles, and removed lichen from hundreds more before Mark and his friendly contractors could grapple with wet conditions on the steep pitch - it was all harder than I expected but such a wet spring I even had to borrow a high-pressure hose kit from him.
But, all got done thanks to everyone making the extra effort. And I'm really pleased with the performance of what are now so much lighter, efficient panels etc!
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Knowledgeable and engaging installer

Company rep very knowledgeable and engaging when carrying out onsite inspection for quote. Keen and interested in our specific situation. Quote quickly followed and all questions promptly answered.
Installation had a few hiccups due to bad weather but otherwise went smoothly. Installation team were friendly, interactive and helpful.
All paperwork was completed by supplier with little to no involvement required from myself.
Inverter rating: 5/5
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Perfect

I have nothing but praise and thanks for everyone concerned with the the installation of my solar system.
Couldn’t be happier and would recommend Mark to anyone who wants to find out the ins and outs of installing a solar system.
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Happy to use local

Prompt response, updates, supply and installation
Installed as promised
Good feedback and follow up contact
Inverter rating: 5/5
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Great system and knowledgeable sales team

Great process all-round. Left me with the confidence in the solar system and monitoring
Panel rating: 4/5
Inverter rating: 5/5
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Professional, knowledgeable, courteous

I was recommended by a friend who is very happy with his system.
The entire experience was professional and flawless.
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An empowering experience

Solarworx informed us in plain language of its plan for our 6.6 system and the reasoning for this plan. They adapted the plan in response to our request for a different model of panel. They organised the installation in a timely way, despite difficult weather. The people who installed the system were very professional, organised, friendly and obviously knew exactly what they were doing. They removed our old system and replaced it exactly according to the plan. They tidied up really well. Patiently explained my queries and how the system worked. All the authorisations and paperwork came through via email, on the day, so I had the opportunity to ask questions about these matters if I wanted.

They've gone and now we have a system which we can monitored via the internet and keep an eye on how much energy the system is generating at any given moment and how much we are consuming.

We're really happy with the whole experience. So thanks Solarworx and all the various workers involved!
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Great communicators and good outcome

Solaworx explain the complex solar install options very well. They were quickly responsive to any new questions, The install team were efficient, careful and clearly take pride in their work. We are very happy we chose Solaworx and recommend them.
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Great job, we’ll done

I was able to sit back and watch a job being done by a great and competent team. Will recommend them to anyone.
Inverter rating: 5/5
Battery rating: 4/5
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An excellent system: saving money with solar!

A professional installation of an excellent system. Easy to understand energy reports keep me in the loop so I can monitor efficiency. Thankful for the long term money benefit, plus doing a little something for the environment!
Inverter rating: 5/5
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Prompt efficient install. Appreciated advice re best system

Good yes organised grid connection as well so ensure feeding tariff maintained
Inverter rating: 5/5
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Great job Solarworx

Solarworx provided excellent advice, and designed and installed for us a high quality 6.6kW roof top solar system that we’ve been very happy with. It’s operated without a hitch for 12 months and has delivered significant savings on our electricity costs. Installers were professional, polite and helpful, and were committed to achieving a high standard installation that met our expectations. After sales service has been excellent and responsive. Currently exploring with Solarworx the addition of a battery, and have no hesitation in recommending them.
Panel rating: 5/5
Inverter rating: 5/5
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Friendly, informative, professional, comprehensive solar installation!

We couldn't be happier with our choice to go with Mark at Solaworx. Mark impressed us with his expertise, approachability, friendliness and patience. He called us soon after receiving our enquiry and came to visit our house within a couple of days. He lives the eco-concsious life that we were interested in pursuing with panels, and he was generous with good advice. It's also great that he's local to us.

Mark arranged installation promptly, he said it would be within three weeks of paying the deposit but he ended up squeezing us in less than a week later. The installation contractors (Adrian and his apprentice) were also highly professional, friendly, efficient and punctual. They had the panels installed and running within 24 hours.
Highly recommend Solaworx!
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Professional service

Sales enquiry, installation and after sales service were all excellent. The system has performed well above expectations and paid for itself as promised.
Inverter rating: 5/5
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Installing a 7.4 kwh solar system

Mark from Solaworx was very helpful and spent the time to explain the process of obtaining solar and installing. The installation team under Andre attended on time and installed our arrays without any trouble completing the job. The system was connected to the grid by the installers. Leaving me just to contact our energy provider to organise a new meter.

The company is local and provides prompt service. Would highly recommend to anyone looking for solar installation
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Original Review on 24-08-2021:

My Solar

After reviewing quotes from your suggested providers I found SOLARWORX to be the cheapest of 2 quotes using the same product , But also replaced old meter box in the quote, which made a total saving of about $2000.
The installation was done 2 weeks after contract signed, It took 3 Hrs to install and now to wait and see my next Account Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Willem: "Are you happy with the performance of your system so far?"

When your Account go's from $200 to a measly $6 during the sunny months , Who can complain!
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Lots of trouble

We had nothing but trouble with this company. They stopped being responsive to queries after the contract was signed. After this, queries were often ignored or brushed off as being not relevant. Unfortunately a deposit had been paid so we were unable to back out of the contract. The attitude was so unprofessional we refused to speak with him by phone & insisted on written communication only.

We had people turning up with no advance warning that someone was coming.

Items mentioned in the quote were not provided until we chased them up eg. An Installation Manual. Eventually we received ad hoc bits of information in respect of this but no “Comprehensive Installation Manual” as promised in their quote.

We had the Solar Analytics monitoring system installed but the basic system information uploaded to the monitoring app was sloppy & incorrect. Again this was not rectified till chased up many times.
The time elapsed between deposit being paid & installation was 3 months (which did include a short lockdown period).

We had no problem with the tradesmen themselves. They did a good job & the system is working well. However we had a Warranty issue with one of the microinverters not working. When raised with Solaworx (quite a few times before they responded) we were promised a quick fix, which never happened, despite numerous follow up emails & messages. Disappointingly we had to contact the Clean Energy Commission to force Solaworx to honour the warranty & fix the problem. The CEC also had to make them provide the outstanding installation documentation which was missing.

We would not recommend this company to anyone.
Panel rating: 4/5
Inverter rating: 4/5
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Great service

Really happy with the upgrade to a bigger system, knowledgeable, good tradies to deal with and it works a treat, finally in credit on the power bills.
I went for a three year payment plan, the finance was easy and it’s paying for itself, happy days…
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Great service

All very smooth. Had to work around roadworks but handled with ease.
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Happy so far with a system that's doing what its meant to

I really appreciated all the technical stuff being taken care of by Solarworx on top of the quoting, advice, installation and problem solving. I would happily recommend Solarworx be considered by others.
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Airport Over 50s 10Kw Solar Installation

We are extremely pleased with the Solar installation at our Club and would recommend Solaworx to others.
We had 36 additional panels installed for a 10Kw system extension.and found Solaworx to be professional, clear, helpful, effecient and good value for money.
Their attention to detail was highly commendable as was their willingness to work around our activity schedule.
We would definitely use them again for any further extensions required.
Panel rating: 5/5
Inverter rating: 4/5
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Knowledgeable contractor.

Solaworx came up to the detailed challenge that I presented them with. They came up with the right solution for my application after working closely with me.
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Great system from a great business.

I was really nervous about getting solar panels, especially given the investment required to get a top quality one. Mark from Solaworx took all the stress away. He explained all the ins and outs of various systems in a way I could understand. He also future proofed the system for my later requirements. Installation was prompt and the installers were extremely professional and friendly and made no mess whatsoever.
Mark and the guys took me through the system and showed me how it all worked, how to monitor it etc.
Even now, Mark is at the end of the phone if I have any questions. After sales service and monitoring is exceptional.
Inverter rating: 5/5
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