Solaworx Reviews
About
We are a team of professionals from the solar PV industry - and all committed to providing the highest quality systems on the market.
And we have delivered for over a decade. To thousands of clients many of whom have left us excellent reviews
We are completely focussed on providing you with the best system for your current and future needs and your budget.
And to do that when you work with us you will have our undivided attention. Whether it be talking, visiting or requoting as your preferences shift in reaction to other supplier's quotes and your solar learning.
And even if we end up not being your chosen supplier we will be content that we may have helped you make the best choice for you.
We also practice what we preach, as we operate out of the Aldinga Arts Eco Village - a site which has one of the highest rates of solar panel installations in the whole of Australia. Many of which we provided.
We provide Budget, Economy, Classic, Premium and Ultra Premium products, giving our clients the chance to choose a system that best suits their requirements and budget. And of course that can be you!
Reviewers report paying: $4,200 - $7,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panels, inverter and battery brands
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Solaworx Reviews (209)
Show Most Recent reviews from All time across Australia
Average Scores
4.5/5
Value for money
4.6/5
Quality of System
4.7/5
Installation
4.6/5
Customer Service
- 5 star 84
- 4 star 108
- 3 star 12
- 2 star 5
- 1 star 0
View Timeline
25 April 2022
23 April 2022
Lots of trouble
We had nothing but trouble with this company. They stopped being responsive to queries after the contract was signed. After this, queries were often ignored or brushed off as being not relevant. Unfortunately a deposit had been paid so we were unable to back out of the contract. The attitude was so unprofessional we refused to speak with him by phone & insisted on written communication only.We had people turning up with no advance warning that someone was coming.
Items mentioned in the quote were not provided until we chased them up eg. An Installation Manual. Eventually we received ad hoc bits of information in respect of this but no “Comprehensive Installation Manual” as promised in their quote.
We had the Solar Analytics monitoring system installed but the basic system information uploaded to the monitoring app was sloppy & incorrect. Again this was not rectified till chased up many times.
The time elapsed between deposit being paid & installation was 3 months (which did include a short lockdown period).
We had no problem with the tradesmen themselves. They did a good job & the system is working well. However we had a Warranty issue with one of the microinverters not working. When raised with Solaworx (quite a few times before they responded) we were promised a quick fix, which never happened, despite numerous follow up emails & messages. Disappointingly we had to contact the Clean Energy Commission to force Solaworx to honour the warranty & fix the problem. The CEC also had to make them provide the outstanding installation documentation which was missing.
We would not recommend this company to anyone.
Panel rating: 4/5
Inverter rating: 4/5
28 March 2022
Great service
Really happy with the upgrade to a bigger system, knowledgeable, good tradies to deal with and it works a treat, finally in credit on the power bills.I went for a three year payment plan, the finance was easy and it’s paying for itself, happy days…
09 January 2022
Great service
All very smooth. Had to work around roadworks but handled with ease.09 January 2022
Happy so far with a system that's doing what its meant to
I really appreciated all the technical stuff being taken care of by Solarworx on top of the quoting, advice, installation and problem solving. I would happily recommend Solarworx be considered by others.13 December 2021
Airport Over 50s 10Kw Solar Installation
We are extremely pleased with the Solar installation at our Club and would recommend Solaworx to others.We had 36 additional panels installed for a 10Kw system extension.and found Solaworx to be professional, clear, helpful, effecient and good value for money.
Their attention to detail was highly commendable as was their willingness to work around our activity schedule.
We would definitely use them again for any further extensions required.
Panel rating: 5/5
Inverter rating: 4/5
07 December 2021
Knowledgeable contractor.
Solaworx came up to the detailed challenge that I presented them with. They came up with the right solution for my application after working closely with me.19 September 2021
Great system from a great business.
I was really nervous about getting solar panels, especially given the investment required to get a top quality one. Mark from Solaworx took all the stress away. He explained all the ins and outs of various systems in a way I could understand. He also future proofed the system for my later requirements. Installation was prompt and the installers were extremely professional and friendly and made no mess whatsoever.Mark and the guys took me through the system and showed me how it all worked, how to monitor it etc.
Even now, Mark is at the end of the phone if I have any questions. After sales service and monitoring is exceptional.
Inverter rating: 5/5
11 August 2021
Aldinga Bay Bowling Club
Mark was great from day one. Being a local he understood our needs and addressed everything accordingly. As this was a solar installation that was being paid for by Members and on a Council property he went above and beyond to assist us.The installation guys were 10/10, polite, tidy and punctual, we could not have asked for better they were very professional.
Highly recommend and happy for potential customers to drive past the Aldinga Bay Bowling Club, Port Road at Aldinga Beach and check out our pride and joy :-)
20 July 2021
Highly experienced, motivated and interested customer needs
Quoting was competitive and readily adapted to my particular needs once I knew what I wanted. Not the cheapest in terms of price, but still best value in terms of service, expertise and the complete package.Installation was punctual, polite, and very efficient.
12 July 2021
Thorough Everything…
Thoroughtec provided honest advice and an adequate system within budget. Prompt installation, site cleanliness and good follow up. Grid connection several weeks to arrange but overall very happy. Recommend.08 July 2021
Easy to deal with. Quick installation
From start to finish, Mark was great to deal with. No pressure, all of the relevant information was provided so we could make the decision that was best for us.After deciding the system we wanted, we were able to have it installed within a couple of weeks.
Everything has been working as expected.
Would definitely recommend Mark and Solaworx!
Panel rating: 5/5
Inverter rating: 5/5
24 June 2021
All around a great experience
We had very specific requirements for the system we wanted to buy. After talking to many different suppliers we met up with Mark from Solarworx and had the feeling that he really knew what he was talking about. He listened to us and came up with a system we thought was right. The installation by Brandon was very professional he made always time for us to explain all the questions we had. It was a great experience from start to finish.Thank you Mark and Brandon
Gerlinde
22 June 2021
Fantastic service
Fantastic explanation on different systems. Comprehensive report post installation. No hidden extras. Efficient installation and billing.30 May 2021
Friendly and professional
SolaWorx from the start of the quoting process to the finish of the installation they were friendly very knowledgeable and punctual, my roof and the installation was a little on the difficult side with panel orientation but Mark from SolaWorx was able to explain to me just how this would all work, the trade guys that come to my house was friendly and answered any questions I had, one of the things that stood out for me was they knew all about products they were selling and installing so all in all it was a positive experience and made possible by Finn Peacock and solar quotes.Inverter rating: 5/5
13 May 2021
Exceeded all expectations. Perfect
The whole quoting process was very simple. Mark made everything clear via calls and email with personal service. Very good value for money, unbeatable price. Installation started just 2 days after selecting Solaworx.The install process was great. Brandon did an amazing job. Perfect positioning of the panels/inverter. Very professional. He cleaned everything up after him and explained how everything worked. Couldn't be happier with the whole process. Highly reccomended.
01 April 2021
Great job
Sales and quoting relatively simple thanks to Mark Moody. Installation went really well. The guys did a great job so friendly and polite and left my premises so tidy.
20 March 2021
Very happy
Mark was a knowledgeable and enthusiastic salesman and quick to respond to my enquiries. The installation team led by Adrian were very professional and had the job done by mid afternoon. Very happy with the result.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
18 March 2021
Thankyou very much Solaworx
Mark made the whole process very simple and painless, great service and couldn't be happier with the installation. Thankyou very much Mark. Would not hesitate to recommend Solaworx to anyonePanel rating: 5/5
Inverter rating: 5/5
05 March 2021
Excellent service, quality product, good value and great installation. Very please with the result!
Sales and quoting was first class with Mark coming to the site and patiently talking through the options15 February 2021
Solar Power a New Experience
Mark is genial, knowledgeable and helpful. When he first visited the site he discussed other options that had been tendered and gave me enough information to guide me to the most suitable choice for our home. The installers from Thoroughtec arrived on time and were professional, friendly and willing to answer any of my questions.As part of a major renovation the Solar Installation was one of the last things we had done. A considerable investment but immediately we were able to see that it was a sound and sensible use of our budget. Very happy with the entire process
12 February 2021
One Very Happy Duckie
Mark from Solaworx has done me proud. I'm over the moon. My house now rocks an excellent high quality 12.58kw system, that should stand me in good stead for my impending retirement. From initial meeting, to one highly detailed and itemised quote, to completion - took 3 weeks. !!! A huge testament to Marks overall management. Amazing. Installation was completed with the same level of excellence. Brandon, Adrian, and Andre from Thoroughtec attended to every detail. They were so generous with their time and explanations around what I needed to know as the proud new owner.But the real Hero in all of this is Finn Peacock. Finn, you have no idea how valuable your service has been. I attended your free info session about 18months ago at Aldinga Library, and bought your book. Then went on to request 3 Quotes. You are instrumental to my sorting the wheat from the chaff, in this potentially overwhelming industry. I got exactly the system I wanted, after reading your book twice and perusing your website. You've empowered me, and I thankyou.
20 January 2021
Hassell free quote and installation
Highly recommended Mark and the team made this process seamless.Constant communication and install completed in 4 hours versus two other neighbours installations taking up to two days.
Thanks Guys!
18 January 2021
Very prompt installer, great communication and accessibility throughout
The quoting process was fast and clear, with a site visit to finalise the details and discuss the options.Andrea and his team arrived on time and worked efficiently, tidying the site when they were done and the installers were polite throughout and ensured that we were happy with the install along the way. Their customer service was great, always available to discuss concerns from asking for the quote onwards.
18 January 2021
Great Solar package
Solaworx came recommended by a neighbour, and we are very grateful for the recommendation. This was our first time with solar installation and it was great to talk with Mark face to face to work out what we needed. Mark and the team of installers were very professional and knowledgeable. Installation occurred during a major renovation, and any minor issues that arose were dealt with quickly and without fuss. Andre, Adrian and the team installed the system quickly and efficiently and were very professional with their work and on site discussions. System is working beautifully and would highly recommend Solaworx to anyone who wants to install solar.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
16 January 2021
Have highly recommended to friends
Very prompt response from installer after submitting enquiry on SolarQuotes. Painless process of on paper then on site quotes. Elected for a "top end" system: 10 kW total (Trina solar panels and Enphase microinverters) with 5 kW export limiter for single-phase supply. Minimal delay from placing order and reasonable deposit to scheduled installation day. Needed old solar water heater taken off roof which they performed for a reasonable excess cost.Only minor issues with installation: ended up requiring two days and asked for partial payment prior to job completion, and electrician needed to return again a few days later as a component was installed backwards (incorrect power production readings on monitor).
I've now had the system for nearly two months and it has functioned as advertised and without fault.
Very happy customer and have recommended solar and this installer in particular to my friends.
Panel rating: 5/5
Inverter rating: 5/5
06 January 2021
Saving Dollars already
Very happy with service, punctual, on time with quote, installation was prompt, very polite and helpful throughout the whole process. Totally recommend them to anyone considering battery instalation.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
23 December 2020
Enphase installation
Contacted Mark for a quote in late November and had the system installed late December just in time before the STC increased (Thank you Mark for fitting me in). His team from thoroughtec Brandon and Johanna did an awesome job on the install and very happy to run through everything thing they needed to do with me. Top notch installPanel rating: 5/5
Inverter rating: 5/5
09 December 2020
Efficient and value for money, very happy
Solar qoutes sent me 3 quotes from local installers, all up i had 5 companies i was looking at (stay away from Sunboost)From accepting a qoute from solaworx a week later and the system was installed!
Really happy, the installers were champions and Mark was great to work with.
I will definately recommend these guys!
29 November 2020
1st time experience
This was our first experience with Solar installation and was very pleased we chose to go with Solaworx. Mark and his team of installers were very professional and knowledgeable, any minor issues that arose were dealt with quickly and without fuss. Andre and his team installed the system quickly and efficiently and were very professional and clean with their work. System is working beautifully and would highly recommend Solaworx to anyone who wants to install solar.27 November 2020
Easy process and great results!
The guys at Solarworx were awesome to work with. Very knowledgeable and helpful. They were patient when we were looking through various quotes but quick and easy to deal with when we decided to go with them. They guided us though the process and proved very wise and trustworthy.The installers (Thoroughtec) were very quick and neat in their work. Highly recommend them. The electrician noticed an error in our air-conditioning isolation switch (or lack of one) and was able to fix it for a very decent price, saving the cost of a new house because of an electrical fire. So cant say good enough things about them! A great bunch of people all round and the ideal tradesmen.
14 November 2020
Original Review on 10-03-2020:
Good Job, Easy to deal with
Very easy as I had and existing system that it was connected to.The Installation was very good, the men that installed it were very helpful with questions.
Customer service was good.
8 months later we asked Rodney: "Are you happy with the performance of your system so far?"
Yes, it is very good. I find the Opal Solar panels to be very good. I already had a 1.5kw system with the approval to go to 3kw. The original 1.5kw system has 7 x 215w panels, the new system has 5 x 300w panels. The new system on most days is producing more power then the original system, and I have had 2 electricity bills with a credit since I put the new system up to increase to 3kw. I am now thinking of getting a storage battery.05 November 2020
Microinverter system
Excellent Service both from company and installers.Friendly with timely and accurate feedback on questions.
Very fast installation with little effort on my part.
17 October 2020
Good process from start to finish
After specifying my requirements, various quotes were accessible online. I could see the options of various panels and invertors(datasheets were available for download). Once I had decided, it was just a simple click to accept the quote. Invoices were received by email and was straight forward.Installation was quick and delays due to windy weather were handled professionally.
I did have some issues with the installation of the monitoring system, but now appears to be fixed after a couple of return visits.
16 October 2020
Great installation and a great company. I'm very satisfied
Polite tidy and punctual process. Mark made it all so easy.Panel rating: 5/5
Inverter rating: 5/5
05 October 2020
Great installer, great value system
Quote was extremely detailed and informative, Service was great, installer was quick and efficient, nice tidy job.System is great value and working flawlessly.
16 September 2020
solved all my problems.
I can't thank Mark Moody enough, I rang mark after another company installed my solar system and it was a disaster.From the start to finish in the end SA power got involved and told me my system was operating illegally and had to be fix.
So I rang Mark and within a few weeks every thing was fixed and operating as it should have in the first place.
So after a couple of months I rang Mark to have a Tesla battery installed and the guys that installed it did a lovely job
and it is fantastic.
I can not Thank Mark and his team from Solaworks enough for all there help.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
31 August 2020
A quality installer
Mark Moody at Solaworx is reliable and genuine. his quote was prompt and detailed. The installation was fast and efficient. Overall service was excellent. Our second installation from Solaworx and again very satisfied.Battery rating: 5/5
25 August 2020
Solarworx
Due to COVID 19 causing a shortage of panels but Mark had it under control in no time and the installation was quick and all done in a day. The service thanks to Andrea and his team was excellent.
08 August 2020
Great installer
Everything was really simple, found out what our energy requirements were. Received easy to understand quote, invoicing was quick and efficient. Finance was available. Installation was quick and no fuss. I would highly recommend.08 July 2020
Thanks Solaworx for you Professionalism
A real pleasure dealing with such a professional business like Solaworx. The Service and quality of the installation was excellent. Very highly recommended
04 July 2020
Upgrade on the original Solar Edge 3.8kW 12 panel system fitted and installed by solaworx and Thoroughtec late 2017
After the original installation back in 2017 Mark suggested that I give him a ring in the future regarding upgrading the system with battery backup when the technology improved.Almost 3 years later the Solar Edge system has worked without a problem I gave Mark a ring and asked how the battery technology was coming along, he said a lot of progress has been made.
He recommended a 14kWH Tesla Powerwall 2 and we found enough room on the northern facing roof for another 8 panels bringing the total to 20 panels to throw some more rays into the battery.
Once again the Thoroughtec team Andre, Adrian and crew did a very professional installation and the whole upgraded system works faultlessly.
The system has been running now for about a month now (July 2020) so the weather is fairly unpredictable sun wise, however according to the rather clever Tesla app, on my phone the house over the last ten days for example has been running on average between 90 to 100% on solar / battery power alone and when sunny throwing some back into the grid as well.
In summary the whole process with Mark Moody and Thoroughtec has been fantastic and if we have any queries there has never been a problem in asking for advice.
01 July 2020
Excellent all round
Excellent customer service arrived on time polite and friendly installers. Explained everything they were doing29 June 2020
Fantastic installation
I found solarworx a pleasure to deal with. From honest quoting through to timely installation and feedback. Highly recommended.Panel rating: 4/5
Inverter rating: 5/5
09 June 2020
Honestly it was simple install and was complete within 3 days even with poor weather. Most impressed and highly recommend
Quoting was easy. And they did a quick but effective job. The workmen were polite and when there was an issue they promptly came back and sorted it out. They also removed my old system and took it away.Battery rating: 5/5
01 June 2020
Real expert installation
The quoting process was excellentThe installation was quick, very tidy and on time.
The company helped with the grid connection and their customer service is first class
08 May 2020
Very happy
We were replacing a non-functional solar system inherited with the house we purchased. Solaworx provided a series of quotes mainly dependant on budget. After a series of phone calls, all our queries were answered in a clear and friendly manner. There was clear communication throughout the process. Installation occurred faster than we expected, and the installation team are to be highly recommend.22 April 2020
Prompt service, great installers
Good follow up, tidy, prompt service value for money system31 March 2020
Top of Shelf Solar Product & Service.
I was looking for a good solar system. Have a semi glazed terracotta tile roof with 30 degree pitch. Some installers were not interested. Some wanted to push a particular panel and size. Many would not have an on-site inspection until I signed up for a system. Not one mentioned Micro Inverters until I met with Andrea from Solarworx. Andrea knew his stuff especially the safety of micro inverters compared to DC inverter which impressed me. After the meeting I rang Mark Moody the Principal of SOLAWORX . Mark sent me 3 quotes within the hour of different panel selection and size of the system . My choice was Rec N-Peak Black Series 315 watt panels black rails and fixings with ENPHASE IQ 7+ inverters 10 kw system .Work was completed within the next week Solarworx is an authorised installer for Rec which gives extra warranty from Rec . Instala;tion went without a hitch. Only one tile was replaced.Totally recommend. Andrea has a great team well organised.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
25 March 2020
Great work under coronavirus constraints
We had decided several weeks ago to get more solar and a battery - around 6 Kw of panels. Mark from Solarworx was very prompt and helpful in getting us the quote and clearing up our questions. To our amazement, installation was to occur within a week. Then coronavirus restrictions started to escalate and, I am sure, deliveries of components began to be delayed. However, the work was done in the expected time and to a high standard. We were impressed by the team -led by Andre and Adrian - all very helpful and courteous.I would recommend Solarworx
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Original Review on 24-08-2021:
My Solar
After reviewing quotes from your suggested providers I found SOLARWORX to be the cheapest of 2 quotes using the same product , But also replaced old meter box in the quote, which made a total saving of about $2000.The installation was done 2 weeks after contract signed, It took 3 Hrs to install and now to wait and see my next Account Original ratings
Panel rating: 5/5
Inverter rating: 5/5
Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5
8 months later we asked Willem: "Are you happy with the performance of your system so far?"
When your Account go's from $200 to a measly $6 during the sunny months , Who can complain!