How Energy Companies Can Take Away Your Daylight Savings

TOU plans and daylight saving

As clocks go back one hour on April 5 across much of Australia, most households will simply enjoy an extra hour of sleep. But for some electricity customers on time-of-use plans, daylight saving can quietly eat into their hard-earned money if their usage isn’t timed just right. [Read more…]

New Australian Refinery Plan To Ease Fuel Crisis

A refinery

Common sense says refineries process oil, not make it, so more Australian refining capacity would be useless in the current oil shortage.  But common sense isn’t always right.  Here’s how the federal government’s New Australian Refinery Plan will help the nation power through the fuel crisis.

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Victoria Announces ‘Midday Power Saver’ With 3 Hours Free Power

Victoria midday power saver

Victoria will roll out its own version of “free daytime power” from October 1, becoming the latest state to introduce free electricity during the middle of the day. [Read more…]

Energy Regulator Details Free Daytime Power Offer

Solar Sharer Offer ExplainerLate last week, the Australian Energy Regulator went and shoved a Default Market Offer document onto the internet.  But don’t worry — that’s normal behaviour for an Energy Regulator around this time of year.  The important thing is, it came with information on the Solar Sharer Offer that will make 3 hours of free daytime electricity available in NSW, SA, and South East Queensland to anyone with a smart meter who wants it, from July 1.

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Fixed Charges Hike Could Wipe Out Battery Rebate Savings

australian moneyIn response to a draft proposal from the Australian Energy Market Commission (AEMC) for higher fixed network charges, new analysis projects that a flat fixed fee for energy bills could disproportionally raise bills for energy-efficient households, and largely wipe out the value of the federal battery rebate.

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Solar & Battery Owners Lead Charge In Switching Energy Providers

Money and solar panelsNew owners of solar energy systems are more likely to switch electricity service providers than the typical Australian household, according to a survey undertaken by Roy Morgan – with the trend even more pronounced for battery owners.

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What’s Up With Amber Electric’s Customer Support?

Amber Electric complaints

For some months, there have been a bunch of complaints concerning the quality of customer support and billing services from Amber Electric. So, why has this happened? [Read more…]

Electricity Customer ‘Loyalty Penalty’ Alive And Well In 2026

Australian electricity bill

The Australian Competition and Consumer Commission (ACCC) has again warned that millions of Australian households aren’t on the cheapest electricity plan; many effectively being slugged with a “loyalty penalty” by their current retailer. And the financial hit is significant. [Read more…]

Electricity Bills: Higher Fixed Network Charges Ahead?

Electricity network charges

The Australian Energy Market Commission (AEMC) recently published its draft recommendations for a “smarter, fairer, lowest overall cost” electricity network, one that may involve higher fixed network charges. [Read more…]

AER Vs. Origin Energy: Alleged Centrepay Shenanigans

National energy retail rules

Origin Energy has drawn the ire of the Australian Energy Regulator (AER), which alleges breaches of rules in relation to the retailer continuing to receive payments from Centrepay customers who had closed their accounts — paid in full. [Read more…]

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