New owners of solar energy systems are more likely to switch electricity service providers than the typical Australian household, according to a survey undertaken by Roy Morgan – with the trend even more pronounced for battery owners.
Solar & Battery Owners Lead Charge In Switching Energy Providers
What’s Up With Amber Electric’s Customer Support?
For some months, there have been a bunch of complaints concerning the quality of customer support and billing services from Amber Electric. So, why has this happened? [Read more…]
Electricity Customer ‘Loyalty Penalty’ Alive And Well In 2026
The Australian Competition and Consumer Commission (ACCC) has again warned that millions of Australian households aren’t on the cheapest electricity plan; many effectively being slugged with a “loyalty penalty” by their current retailer. And the financial hit is significant. [Read more…]
Electricity Bills: Higher Fixed Network Charges Ahead?
The Australian Energy Market Commission (AEMC) recently published its draft recommendations for a “smarter, fairer, lowest overall cost” electricity network, one that may involve higher fixed network charges. [Read more…]
AER Vs. Origin Energy: Alleged Centrepay Shenanigans
Origin Energy has drawn the ire of the Australian Energy Regulator (AER), which alleges breaches of rules in relation to the retailer continuing to receive payments from Centrepay customers who had closed their accounts — paid in full. [Read more…]
It’s Official: Energy Bill Relief Fund Rebates To End
Treasurer Jim Chalmers has announced the Albanese government’s federal subsidy taking some of the sting out of electricity bills will not be further extended. [Read more…]
Australian Households Struggling With Rising Energy Bills
A new survey report on Australian household priorities, requirements, concerns, attitudes towards and engagement with the energy system from Energy Consumers Australia (ECA) has been released, indicating many are continuing to struggle with paying their electricity and gas bills. [Read more…]
Free Electricity For All? Not Quite: Solar Sharer Explained
Electricity retailers will soon be required by the federal government to offer free electricity to households for at least three hours a day under what’s been dubbed the Solar Sharer Offer (SSO). [Read more…]
NEM Wholesale Electricity Prices Tumble, But …
The growth in renewables including rooftop solar — and energy storage — continue to put downward pressure on wholesale electricity prices; even as the shift to electrification accelerates. Whether/when we’ll see that flow on to household electricity bills and by how much is another matter. [Read more…]
Electricity Price Rises Revealed: Here’s How To Avoid Being Hit
Electricity bills are set to surge by up to 9.7% for some Australians from July, according to the latest reference price details released by the Australian Energy Regulator, although most households will see smaller increases.
RSS - Posts
Currently Raging Debates: