RK Solar And Consulting Services Pty Ltd Reviews

Based on 296 ratings Aus Ranking

  • 5 star 65
  • 4 star 183
  • 3 star 39
  • 2 star 8
  • 1 star 1

Average Customer Review

  • Value
    4.28
  • System Quality
    4.40
  • Customer Service
    4.26
  • Installation
    4.31

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About RK Solar And Consulting Services Pty Ltd, Solar Installers

RK Solar And Consulting Services Pty Ltd
Gold Partner
RK Solar And Consulting Services Pty Ltd is a SolarQuotes Client (what does this mean?)
ABN: 98 147 195 015  ABN active since 04 Nov 2010 | R K Solar & Consulting Services Pty Ltd
verified
ACN: 147 195 015  ACN active since 04 Nov 2010 | R K Solar & Consulting Services Pty Ltd
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
NSW: 233309C R K Solar & Consulting Services Pty Ltd 
verified

Reviewers report paying: $6,500 - $9,850 for depending on hardware choice and installation difficulty ( how is this calculated? )

  • Your free on-site measure and quote will ensure the best possible install.
  • Your quote will include everything. There will be no hidden charges.
  • You can be assured that all the paperwork will be taken care of so you receive all the government incentives you are entitled to.
  • Talk to us about Brighte Finance - $0 upfront solar.
  • We are Sydney owned and family run.
  • We are a CEC Approved Solar Retailer.
  • We don't use subcontractors. All installers are in-house.
  • Our designers and installer are fully accredited with the cec.
  • We're Enphace Preferred Installers & REC Solar Professionals.
  • All jobs have a 5 Year Workmanship Warranty
  • Over 4,500 installs since 2010

RK Solar And Consulting Services Pty Ltd Solar Reviews

Good installation and installer

R K Solar were professional and provided options for various combinations of inverters and panels as did the other two companies.
It took a while for me to make a decision as I was constantly referring back to the Solar Quotes website for reviews and information on the various components of the system.
I was informed that the installation would begin early in April but that was subsequently brought forward to March. The installation itself went relatively smoothly.
Whirlybird needed to be relocated due to the fact that I required separation between the bottom of the lowest row of panels and the roof edge. Installation began late afternoon and was completed as the light began to fade around 6.30 pm approximately. Electrician came in much later than the installation team and his work extended to the next morning as the grid connection required daylight. Long story short a full day is required for a complete installation.
While it is not a reflection on the electrician, there is quite a lot of noisy drilling that is required on the electrical side of things and will impact on being able to be inside that particular room. In my case it was the lounge room.
Customer service has been quite good and I have been kept informed during the whole process. As I already have a smart meter, I am now waiting for remote re-configuration of the meter so that solar production can be accounted for by the retailer. R K organised for the paper work to be able to get to this point.
The system has been running for about two days which have gone between cloudy, rainy and sunny....!!
System production for 26 March was 11.12 kWh of which 41% was self consumed and 59% exported.
Consumption was 15.04 kWh of which 30% was self consumed and 70% imported. Still early days.
Note: Panels are Hanwa Q-cells 330W DUO G5. Included a SolarEdge bus to monitor individual panels and self consumption.
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Prompt service very helpful

RK Solar were quick to respond to my inquiry and organize a visit to discuss the options. Very nice staff and have kept me updated on installation progress. Show additional information

Efficient and skillful installers

Sales/quoting process took a while, from quote acceptance to the day of installation it 2.5 months, response to my queries takes time for a reply but at the end it was all resolved. Installation was on time as scheduled and they were tidy and proficient with the installation process, there were three installers and completed the installation with a days, a separate team of two electricians did the commissioning. They've help me organised with AGL smart meter application, though I had to call the AGL to expedite the replacement process. Overall the whole process was smooth sailing and RK Solar Consulting has given a bit of discount, other competitors also tried to drop their quotes but was still higher than RK Solar. Show additional information

Great quality system, install & customer service

Our install was complex due to the shingle tiles we have on our roof. I was fully supported during the sales process which gave me confidence to select RK Solar to install our PV system. There were some delays as the install team discovered that the planned installation approach was not going to work. To RK's credit, they persisted with our installation to find a new solution rather than walk away. Once a new installation approach was determined, the system was up and running and connected to the grid within a week. Issues discovered post-installation were resolved quickly, and the system is working very well.

Happy to recommend RK Solar for a quality Solar PV system
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Fantastic company to work with

I arranged for a home visit and was walked through all the options. Their sales team did not pressure me with making a decision or tried to up sell me to a system I didn't need. The installers were polite and punctual. They arrived on time on the agreed install date. I had a lot of issues with the paperwork for getting my meter updated but the team at RK helped me through the process even though some parts were not their responsibility. Overall very happy and satisfied with RK Show additional information

Very good solar system installer. Reliable and professional, good customer service.

There are heaps of solar system installers in the market and it was a pain for me to find the right solar panel installer for my house. With the aid of Solarquotes, I found RK solar is the right Solar System installer that I should go for without regret.

The impression of the consultant Michael was good. He visited my place and gave me advice in detail, including some considerations that I never think about. Michael is not a pushy person like other salesperson. The Admin Hanny is hard working and has good customer service in arranging the time and preparing the paper work required for the connection afterward. The installer team completed the work on time, has no drama during the day. I really concern about the quality of the work because it is not a small investment and last for so many years.

In short, I am happy with RK solar for their installation work and the whole procurement process.
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Recommendation for RK Solar

I would highly recommend RK Solar. We were happy with the quote and the salesperson was very helpful explaining the various systems quoted, which made our choice easier. Customer service has been great and the installers were very polite and did a great job. I am now tracking the production of the solar panels and they all seem to be working well and lowering our electricity costs! Show additional information

Personalized service

The only company who actually sent their sales person/consultant to my house to give me the quote, not just over the phone.
Installation was done 3-4 weeks after accepting the quote. It’s longer than I expected but then again it’s pre-Christmas so I am not really complaining.
Installation staff worked super hard on a hot day, and they were very polite. They cleaned up really nicely afterwards.
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We got there in the end!

The instal date kept changing. We are still awaiting another instal for another site. There have been a lot of delays since we signed up.
The sales process has been great. The guys were punctual and polite when they came. It was a difficult roof design.
I wasn't here for the final handover as they needed to return to finish the job but it all seems to be working.
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Awesome installation and service

Installation was provided with a great quality taking care of the roof and being unhurried and in timely manner. Show additional information

Happy Installation with RK Solar

Sales and quotation was factual and very helpful. Stuck to facts, not pressure. Exactly what I like. Installation guys were awesome. I was fussy about inverter placement, went through all the reasons for and against all locations possible, then got it installed exactly as discussed. After the install, sorting out the paperwork took longer than expected, but to be fair the person who arranges this was genuinely sick at the time, and got everything sorted properly as soon as they were on their feet (hence 4/5 stars). I'd recommend RK Solar to my family. Show additional information

Recommendation for RK Solar

I would recommend RK Solar. The sales rep was informative, friendly and explained everything. The installation was for 19 panels and was completed in 1 day. Since installation they have come back twice to check the system. Communication from the company is excellent. We are just waiting for our electricity supplier to change the meter. The whole process has been pain free and I am very happy with RK Solar. Show additional information

Great service from installation team

The sales and quoting was very easy. I obtained 4 quotes RK Solar were the only installer who came to the property worked the layout with me, explained the various system options. After a few misunderstandings about the installation sequence i was very pleased with the team. They were helpful, cooperative, easy to talk to, turned up on time and communicated well. A good experience. Show additional information

Great value for money, friendly and efficient installers; very satisfied customrs.

The quoting was good - personal inspection with good information and feedback. Offered optimised system at a price that others were quoting for a basic level system. The installation team were friendly and helpful, happy to explain each step of their process. They did all the organisation of the grid connection efficiently and without having to be prompted. Payment was made at the end of the process. Very happy. Show additional information
The website Enlighten gives us a good summary of production and consumption.When I go to my supplier Energy Australia the usage of solar panels has not yet been automated to reflect in my usage. Not sure if the system is really working although Energy Australia says I will not get a summary of total use until I get my next bill Show additional information

The best supplier

Professional team. Very happy with the whole process. Seamless. Great price. When other suppliers can't deliver, RK Solar can. Show additional information
The Salesperson (Michael) was very informative and also listened to what I wanted. He provided several options that would improve the placement of the panels on the roof.
To date things are proceeding as arranged.
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They were great through and through. Always good to be self educated about solar so you ask the right questions. Show additional information
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Insultation day cancelled a few times due to weather, but out of our control Show additional information
Responsive and diligent team to interact with. Show additional information
Michael was very friendly and knowledgable and came round to inspect home and check out fusebox. He provided all appropriate information with quote including cost breakdown and supporting information about the various panels and systems.

Once I signed up the RK Solar support team came back with info on forms I needed to complete and where to send them (to get Smart Meter installed).

Installation team was prompt, polite and friendly and cleaned up afterwards. Gave me a short demo on the inverter information system and also shut down. They also did what was necessary to get the inverter installed inside (previously we thought outside installation was only option) - repositioned a powerpoint. The installation of panels was neat and they put a shroud over the isolators to protect them, also the placement of cabling was neat and tidy).

Overall very happy with their work.
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I nominated Trina panels (22) and a Fronius inverter after considerable research and consultation with SolarQuotes who were excellent support in making my decision on a 6.6 Kw system. RK Solar was just a tad more expensive than others, but have proven in the 7 months since installation to be a very responsive and professional company to deal with. They have visited twice (at no cost) to check out issues and their 'on roof' team have been courteous and efficient. The installation is on a 1952 built cottage with original terra cotta tiles, so this was not an easy installation. Kunal at Head Office is always responsive and is genuinely interested in my getting the system and efficiency results I wanted. My monthly electricity bills have reduced from around $100+ per month to around $25 per month. Will certainly use RK Solar again. Show additional information
There after sales/ installation service is pathetic Show additional information
Install crew were so polite. Cleaned up after themselves and very efficient. Show additional information
At the completion of installation I noticed that there were an excess overhangings of the solar panels that is connected to the securing bar. On notifying the Company it was rectified immediately without any hassle. Very please with their quick response.
Also I noted that when one or two solar panels are SLIGHTLY SHADED they affected the whole system and generated very low amount electrical output until the the shading has passed. Is it because that all the panels are CONNECTED IN SERIES such that one or more in partial shade will totally affect the whole generating system ?

If the panels are CONNECTED IN PARALLEL then the electricty generated in the unshaded panels can bypass the shaded panels and into the Inverter therefore generating more electricity for household use. What is your thought in that reasoning ?????
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They were the first company to contact me and tried to get me to sign up straight away. No-one from the company has been out onsite to view the property so I can only hope that everything goes smoothly with the installation. Show additional information
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Very satisfied with the work done and customer service. Show additional information
Very satisfied with the work done and customer service. Show additional information
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I feel the domestic solar panel industry is very easy to get confused and exploited to people that don't do their research properly. With such big government discounts availble it reminds me of the government insulation scheme with cowboys out for fast dollars.

The entire industry should increase their marketing and highlight the return on investment availble on a good system, they seem to be mini money making machines if done properly
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The information provided on your website was invaluable to us when researching options so thank you. We chose RK Solar due to a recommendation from our friend/neighbour who also used them. We also appreciated that they took the time to visit our home to check on our needs and answer our questions face to face - that was what clinched the deal for us. Show additional information
I have received and completed the meter installation contract as well as the ok from Origin but have since swapped to Simply Energy and are having problems with getting the new meter and switching it on. The installation was done and paid for on 3 April but we can't use it!! Help!! Show additional information
Yes, the process of meter upgrade could be explained a bit better, while our system was installed 14 days ago, we are still awaiting a new meter.
Ultimately I should have researched this area of the procedure more thoroughly, but I am not involved in this industry on a daily basis and had no idea what was involved.
A bit more insight in the initial stages would have been helpful.
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Although I have not had my system install yet, Peter at RK Solar was fantastic to deal with throughout the process and not pushy on any particular technology available. I took a long time to evaluate all the solutions presented from multiple suppliers as I generally spend a lot of time investigating what I'm about to purchase. Peter was very patient and supportive through this process.
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Due to the Christmas/New Year break there is quite a long break between sign up and install. Hopefully the outcome will be worth the wait. Show additional information
Still waiting for installation. Installer was sick on the appointed day. Will happen next week. The quotes I got were for exactly the same system and products - which both companies recommended. It is top of line with micro processors. I went with RK Solar because I was more impressed with their presentation. Show additional information
Overall a good experience with RK Solar so far.
They were quite knowledgeable; were able to explain pros and cons in non-technical terms especially to my wife.
No hard sell, no gimmicks (I.e. signup within 7 days and get wifi monitoring for free; theirs was included in the whole package already).
They were quick to re-quote on an alternative, more optimal system when we did not agree on their original proposal.
Kunal and Admin team were reachable and prompt to respond to queries.
Only hiccup was original install date was cancelled a day before scheduled which caused some inconvenience but we were able work it out.
Installers were competent and transparent as to what was happening.
On the install day, they would check with me if anything needs my input or approval before going ahead.
Just waiting now to complete the user setup (+other parts needed) of enphase monitoring >1 week after install.
Can’t wait to see how much savings I can get with my new microinverter solar system!
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I sent an email, including a 9 page word document (quite a few pictures of roof space, potential shading issues, meter readings for various periods and so on) to 11 installers (selected for locality and/or review ratings). RK were the 2nd to respond (of the 5 respondents) and did so within a few hours. The first respondent, was on the phone within minutes and when asked to send an email, sent a one-line email??? (I clearly )

The quote from RK quote was fully comprehensive as were the second quotes that corrected an understandable misinterpretation.

Peter, who was providing the quotes was patient, very flexible and informative. I was confident that the system would be the quality system.

The installation was, professional and of high quality (having been aware of, and having a copy of the CEC installation guidelines, I checked quite a few things, thanks to tales about other installers). The installers were also quite friendly.

Overall RK kept me in the loop and have always responded to any queries in a timely fashion.
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I was given a date for installation within 2 days of signing the quote because they allocated a date of a cancellation of another client. The electrician who came to install the system was very concerned about sending the wires through the bricks (with some difficulty) to make sure that he'll not use any conduite pipes which is not a pleasant sight for the house from outside.
Later it was discovered that due to some wiring error (wired for 3 phase on 12 panels out of 17) the electricity production was low. This was rectified after 1 week and the monitoring system provided to me on this date.
Going thru' the monitoring system I found that the kWh shown under CONSUMPTION was very high and when informed an electrician came from the company and re-calibrated the system (after 4 days) and from that day onwards the system works good with eliciting correct data for Production & Consumption.
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Very happy with RK Solar would recommend them to anyone contemplating the installation of home solar panels. Very knowledgeable, did what they said they were going to do, and the price they told me was the price I paid when installed. Paid deposit on 12 October, 2017 and the panels were installed on 14 November, 2017. I am more than happy with my experience, highly recommended. Show additional information
Having made an enquiry through Solarquotes, I was approached by three prospective suppliers. I selected RK Solar as I found the salesman to be honest and knowledgeable. I ordered a 4.8kW System which comprised LG Panels, a Goodwe Hybrid Inverter and a 6.5kWh LG Chem Battery. The installation was carried out efficiently and soon we were making electricity on the roof. At every stage in the process I found RK Solar to be attentive and good communicators.
I would also commend RK on their after-sales service which I was more than happy with when an issue arose with the inverter. The matter was resolved without fuss under the manufacturers warranty.
I have no hesitation in recommending this company as a first class supply of solar systems. At present I am considering expanding my system including storage and will be dealing only with RK Solar on the upgrade.
Sean & Anne
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Good service and product knowledge, I was mislead by another installer about the placement of the panels which was against CEC, this incorrect advise was pointed out to me by RK Solar. I recommended these guys for their service. I am very happy with the power generation for the Trina Solar panels and Fronius inverter. Show additional information
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