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RK Solar And Consulting Reviews

Based on 222 reviews

  • 5 star 49
  • 4 star 132
  • 3 star 33
  • 2 star 7
  • 1 star 1

Average Customer Review

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About RK Solar And Consulting, Solar Installers

RK Solar and Consultancy Services is a group of highly skilled engineers with experience in solar energy. They say that they are dedicated to supplying customized renewable energy solutions to residential and commercial entities. They say that they partner with top branded manufacturers and suppliers to provide complete solar solutions. The group says that its designers and installers are fully accredited by the Clean Energy Council of Australia (CEC). RK Solar says that their team is not only highly skilled in designing PV systems but have degrees in renewable energy systems and solutions, giving them an edge in understanding customer needs. The group was established in early 2009 and is located in the hill district of Sydney, Baulkham Hills. RK Solar uses panel brands Sharp, REC, Trinasolar Energy, SilexSolar, Et Solar, LDK and SG; and inverter brands SMA, Xantrex, Power one and KLNE. Customer testimonials for RK Solar and Consultancy Services are available, and include the following: “RK Solar were very prompt in replying and coming out and giving me a quote. Kunal’s knowledge was excellent and honest. He gave me the right advice, did a site survey with special tool. There were no hidden costs; with the price all was laid up front. The workmanship and installation was excellent, and the installers came on time and left the place clean.” “ The workmanship was good, neat and timely, as discussed by the sales team. All was as told during sales. The sales rep had good knowledge, was honest and upfront. There was no hidden cost; happy with everything.”

RK Solar And Consulting Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
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RK Solar were prompt, easily contactable and happily answered all my queries through the sales process. While the system has not yet been installed, I have an install date. The advised date was reasonably close to the time frame that was initially advised. All in all good experience through the sales process. Show additional information
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* I paid deposit a month ago and haven't heard back yet though they said they would install in 2-3 weeks.
* Can't rate value for money or quality of system until it is installed and starts showing results. The size is 12 x 260W BYD panels and 12x230W Enphase micro inverters.
* I chose RK because I searched Google for the products they were using and they had good reviews.
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Be nice if they started! Show additional information
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Their communication with us has been poor on the progress of the installation. We have had to chase them for an estimated installation date which is longer than the expected date when we signed the deal. Show additional information
I was given installation dates which were not met (due to bad weather which i completely understand) but with no communication I then had to chase them up. Installers arrived without communication of which they had promised me would happen prior to them arriving. I am very fussy about tradies working on my house and the installers were great and really made up for the previous issue's with communication. They fitted the panels and system in one day and did a great job it looks very neat and tidy as you can see 8 panels from the front of the house. The new meter was fitted 4 or 5 days later completing the job. So far its been great with one minor issue they fixed over the phone. We are very happy with results and highly recommend it to anyone looking to reduce overheads. Show additional information
I couldn't ask more from RK Solar from the Salesman to the installation. They were the only company who made the effort to come visit to explain the Solar System best for my property. When your spending so much money you want someone you've meet face to face. Most impressive was Murphy's Law the day of installation after not raining for over a month a storm hit with about 2 hours of work till completion. Was told I'd be placed at top of list for completion. Unexpectedly they were at the front door first thing next morning to finish off.
From start to finish RK Solar have been outstanding & so glad I choose them & would recommend to anyone.
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I went with the first installer, who showed up in person and gave a thorough introduction to all the various systems and technologies. You can't beat a personal visit at the premises and an in-house installer team. Show additional information
After posting the deposit it was several months before the panels were installed. The panel installation was efficient and uneventful but I was told that as the switchboard required relocation and the metre required upgrading, they would have to do this work in another day. The new position for the board was discussed and agreed upon. The original quote stated "allow $900-1200 for relocation". I asked for an itemised quote for the work to be performed and the quote increased to $2300.
The work was suddenly delayed as the new meter had not been ordered. When I arrived home from work on the day of the install I found the meter board had been located in the wrong location and the Enphase monitor had not been configured. In addition the original switchboard has been completely smashed and all the circuit breakers were broken. I immediately phoned the company and emailed photos about my displeasure. After a year the problem has still not been corrected and the company has not replied to most of my emails. NOT RECOMMENDED.

Supplier Reply

Hi Jonathan,

I am sorry that your experience has not been good with us.

I just wanted to clarify again that during the quote process we only gave you an estimate for fixing your meter box. During the installation we found that your meter box was not upto current standards and required a lot more work. We don't force our customers to go with us in terms of meter box upgrades. I am sure we didn't force you as well. We gave you a competitive quote and you chose us as we were the cheapest and were doing your work in the fastest time. On the day of meter box installation your wife was home and the same electrician with whom you discussed the meter position did the job. The electrician and a trade assistant worked all day at your property. We finished the work neatly and commissioned the job, no one complaint.

The items in your meter box were old ceramic fuses which were brittle and cracked. We disposed them off in the bin. They were not smashed.

Enphase monitoring was configured on the day your meter was installed. The meters are supplied by Ausgrid, sometimes they do have back logs and are delayed with supplying us the meters. I believe this was effectively communicated as well.
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Karan from RK Solar visited our home and took us through the various options. He was patient, thorough professional and knowledgeable about everything related to Solar energy. I did get a few quotes and whilst most quotes were very in similar range, I was more convinced with Karan & RK given the previous reviews/ rating on the website and that they were locals (i live just one suburb away). They provided quotes only on branded panels and inverters, which is helps as you can verify details of the brand on other websites. At the end of the day there is very little difference between the different panel brands (tier 1 panels) - so confidence on the installation company was very important for me.
RK solar is not pushy and don't have the limited offers that ends with 48 hours -the usual pushy sales tactics, which was a big relief. He was quick to return calls and answered any questions that I had.

The guys who installed the solar (John, Ian) got the job done with no fuss! Installation is only one day old...
Keep up the good work!!!
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Will be installed next week as wet weather and approval from Endeavour Energy Show additional information
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The only company to send someone out to quote the other 2 companies did a quote over phone. Show additional information
Met the the sales/electrical consultant on site who seemed very knowledgeable and credible. Show additional information
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I engaged a few solar companies when shopping around. RK solar was the only company that offered to have a salesman come to my house and sit down and explain the process to me and how the system works. From start to finish, this company provided excellent service and I even paid them up front in full prior to installation. Due to this good will, RK upgraded my inverter to a better model free of charge. I've had the system for over 2 years now (3 kw), prior to the system, my electrical bill would average $500-$550 a quarter. Since the system was installed, the cheapest bill I've had was $12 and the dearest was $80. The system has only taken a little of 2 years to pay its self off (even at the low rebate rates). Great investment and great company. They travelled from Sydney to wollongong to do the install and I'm extremely pleased with their efforts. Show additional information
I warmly recommend RK Solar.
Sometimes you only know much later if you have chosen the right installer and 18 months later I am happy that I chose RK Solar. Sales and installation was smooth and the system has worked well since. When we buy something we expect it to work, but it was what happened next that prompted me to write this review. I discovered a leak under the panels and the reaction from RK Solar was prompt. There were no discussions - they just sent a team out to replace the cracked tile.
I no longer take their working system and good service for granted. I really appreciate it.
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I have already supplied these details to R K Solar I don't think this should be duplicated?
However I am very pleased that Finn Peacock provided the service for obtaining the quotes. It made it easier for me, as well as the very useful information about Solar choices. This made gave me some knowledge to work with in making decisions about a product that I originally knew little about.
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RK Solar delivered what they promised.

The System was installed before time, chose RK Solar to install the System at 2 properties.

Exceptional service and technical knowledge.
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We chose RK Solar because other companies were too slow responding. Show additional information
Not sure how things will turn out supplier should have installed today but cancelled because they didnt have solar panels. Offered other product but we declined not what we paid for also a bit weary about supplier wanting full payment after install of panels, then I have to wait 7 to10 days before meter install. Also dissapointed as didnt know until after handing over dep that surplier not local. Show additional information
Karan was always willing to answer any questions that I had. RK Solar installed a 3KW microinverter, battery ready system onto my roof, which was a very difficult installation. The roof pitch was around 40 degrees and the height from ground level was over 7m. This resulted in two days of work to install the panels without extra cost to myself. Very happy with the results and I would recommend RK Solar as the company to choose for installation of your solar network. Show additional information
I am very happy with the workmanship of the installation & the solar system. Regards Show additional information
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Sales person came to house to discuss options. Presented systems catered to my needs and requests. Was open to answer all questions I had. There was good communication throughout the whole process. Was able to present the best valued quote of all supplier/installers I found. Panels on my house within 6 weeks. Will definitely consider when I upgrade to battery storage. Show additional information
I had my system installed in March and my wife was told it was all good to go. Got my first bill and there was no change. I rang and they did not install the new meters as they forgot. I finally had the guy come out yesterday to install the right meters and he left quite a mess behind.

Hopefully now I will be getting the service I paid for back in March.

Also the owner is ignoring my emails about being compensated for paying for a service I did not receive for over two months.

I highly recommend not using this company if you live outside of Sydney.
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This was not the cheapest quote received but we felt most comfortable with the sales and admin staff who answered every question and made us feel most at ease that they were quoting for what we wanted and that there wouldn't be any additional "unexpected" costs other than the quote itself. They were also open for negotiation, saving me real $$ which allowed me to get solar installed at my investment property also. Show additional information
Spot on answer and solution of my request. Very helpful and reliable sales consultant . Show additional information
Informative and helpful, on time and professional. Show additional information
The team broke 12 roof tiles but had the good sense to delay the installation until I obtained additional roof tiles. The sequence of quotation, supply and fit and communication was excellent. The broken roof tiles delayed the final installation but this was not a problem. Show additional information
The service provided by RK Solar was great from initial contact to after sales service.
Karan the salesperson, was extremely knowledgeable and patient in advising me on the best solar system for my needs when he visited my property.
The administration team were always quick to address any concerns I had. They kept in constant contact with me both during the installation process and after the installation was completed to ensure that I was up to date with what was happening and happy with the system I had received.
The installers, John and Harry, were extremely professional in walking me through the installation process on the day and more than happy to answer my many questions from the positioning of my panels to how the system works.
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Really professional sales person. Guided us in choosing the right system. He explained the process very well and came out competitive as compared to other companies.
Installation was also very smooth. System was installed & up and running in no time. I would highly recommend RK Solar.
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RK solar came out to my home with pamphlets about some features of their solar system- a lot of others only sell on the phone. They gave me 3 choices with regards to quality and price. Initially i thought i would get a 3k system for $5000. After doing a lot of looking at reviews and talking to other solar companies and home owners, I went with a smaller but better quality system that i can attach to a battery in future. Covering my needs only required a small system, with the main problem being nighttime consumption.
Absolutely no problem with the install, they did all the work. I was a little flustered with the terms on the invoice as it says to pay on the day of the install, but they said they were coming back to do the smart meter. I paid anyway, couple of days after the first install and wasn't penalised. The smart meter was installed quite later, and i didn't quite understand beforehand what it was, but now i can monitor my panels and energy production from the web. Cool!. It wasn't something i expected.
Looking forward to my next electricity bill.
Thanks RK solar.
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It was good to see the Director, KUNAL, and the salesman , KARAN, onsite to supervise the installation. Fantastic job done by John, Solar technician, and his crew with Harry the electrician. I highly recommend this installer. 10/10 Show additional information
Well managed team when quite a concern that the customers are happy Show additional information
Not pushy, experienced, explained all the types and options Show additional information
Karan Kapoor at RK Solar is very knowledgable and had very carefully and patiently explained various solar system configurations and their advantages and disadvantages. He made it very easy to select the type of system that would suit us and was happy to produce a quote using the brand of panels that we had researched and wanted.
Before and after approving their quote, the communication and help from RK was exceptional. I would like to emphasise that there was never at anytime any pressure, only offers of help to answer any questions we might have had that assured us we were going to be satisfied with our choice of system. The installation was also quick and trouble free.
Having selected the very latest Enphase micro inverters, the geek in me enjoys monitoring the effectiveness of our system in real time via logging into the Enphase "MyEnlighten" site on any of my internet enabled devices. Overall we are very satisfied with our system and the service provided by RK Solar & Consulting. We would be more than happy to recommend them to anyone.
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So far so good..... Show additional information
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Very Quick to respond to request for a quote (the quickest) and very good communications. I required a replacement inverter only and speed was important to me. Only heavy rains delayed the promised lead time a few days. I have marked the quality down to 4 as I elected not to proceed with the most expensive and longest warranty option but this was my choice and not any complaint of RK Solar - they gave me options. Overall a very good experience and good to do business with. Show additional information
There wasn't a thing i could fault with them. Everything went smooth. Very nice and friendly. Show additional information
Very knowledgeable - neighbours bought as well Show additional information
I was impressed by their prompt service and their way of conducting business. No hidden agenda and no added cost. Quality of the products used were genuine and the they even made sure after installation as to the performance of the system. Delivery was on as promised. I highly recommend RK Solar for their genuine consulting, honesty and sincerity in their business. Show additional information