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Solar Dynamics Reviews

Based on 117 reviews

  • 5 star 20
  • 4 star 74
  • 3 star 15
  • 2 star 6
  • 1 star 2

Average Customer Review

  • Value
    4.05
  • System Quality
    4.17
  • Customer Service
    4.12
  • Installation
    4.35

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About Solar Dynamics, Solar Installers

Solar Dynamics is a Melbourne based company operating in the solar power and solar hot water fields. The company says that it is the sole distributor of the well known Chromagen brand. They also say that all of their installers are industry accredited and their systems are backed by a 25 year warranty. Solar Dynamics says that it has just imported from Canada a complete range of 250w mono crystalline panels.

Customer testimonials for Solar Dynamics are available, and include the following:

β€œ We are very happy with the system, and thank all the people involved in the installation for being efficient, professional and friendly.”

β€œI would like to take this opportunity to say thanks for the help and professionalism of the trade people on site, and for all the help and professionalism of your company. Thank you very much.”

β€œThe jobs were completed in a very professional manner, the solar hot water and solar power were fitted in a very efficient way. The follow up service was excellent.”

Solar Dynamics Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
Great web-site, very informative, would recommend Solar Dynamics for "no-hassle" installation and service, as everything was arranged for us by them, we hardly had to do anything. Many thanks Finn, a very satisfied client. Show additional information
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As the system hasn't yet been installed I can't rate all areas but I am very confident that I will be delighted. Show additional information
AGL being a bit obtuse in finalising the configuration of the smart meter. Apparently their records show that an off peak meter was still in operation. Bit odd as the place has had gas HWS for a couple of years and there is no meter in the power box! Waiting for Solar Dynamics to resolve, hopefully in a day or so. System working well, we hit 32 kWHr last week. Show additional information
With your service of finding suppliers and the service we received from Solar Dynamics we have been very satisfied. Solar dynamics provided to answers to all our questions, gave us great options on the system and excellent reading and verbal info about our options. the installers were great and tidy. The quotes, and we asked Red Energy too, were all pretty similar except Solar Dynamics had better options on equipment and research indicated that the higher end products available through them were worth the extra expense. The extra expense amounted to less than $1000 which considering the total cost was not hugely significant given the better warranties and reviews.

Thanks again for all your help and sorry about the delay responding - we have been away for some time.
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Solar Quotes passed my details to three installers ... one I never heard from the second rang me and emailed the quote the third Solar Dynamics rang and made an appointment for Wayne to drop in and discuss what options I had ... Wayne was excellent gave me a few options and suggested which way I should go as I already had a 1.9 KW which was installed in 2012 ... Wayne suggested to leave the existing alone and put another 6.48 KW with Fronius Smart Meter to limit export to the grid to 5 KW ... gave Wayne the go ahead on a Friday afternoon and it was installed in less than two weeks ... the installers were prompt, courteous and did a great job ... Annette at Solar Dynamics did all the background paperwork ... also setup the account at Fronius ...
The system comprises of the following:
24 x 270 Watt Canadian Solar panels, 12 facing East and 12 facing West
1 x 5 KW Fronius Inverter
1 x Fronius Smart Meter
Plus I still have the original setup which in total now gives me 8.38 KW ....
I thoroughly recommend Solar Dynamics ... now all I need is for the Melbourne weather to improve

Solar Quotes is really a great site to find what's what regarding solar ... kudos to Finn and his team
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Can't fault solar dynamics Wayne knew his stuff . The installer was very good . And the installation does exactly what I wanted it to .
I would recommend them to family and friends
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Solar Dynamics are very professional and a pleasure to deal with. A big thank you must go to solar quotes for there very help full web page and recommendations Show additional information
One installer sent an online quote only, no phone contact.

Second installer only made contact via email, did not bother to make a phone call even to cancel an appointment for the next day, cancelled by email.
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Of the three companies that did site visits and provided quotes, Solar Dynamics provided the most comprehensive feedback. Wayne patiently and clearly answered my list of many questions and provided recommendations based upon my preferences. Within two weeks of accepting the quote and paying a deposit, Dave with assistants installed the system in one day, even with a delay for rain. When finished, they left no mess. Annette registered the inverter and provided clear information on how to set up online solar power monitoring. Most of the required paperwork was submitted to our electricity retailer by Solar Dynamics, with only the retail contract to be completed by myself. The system was inspected within two weeks of installation, and within a further week, we began being compensated for feeding excess power into the grid. We did have an existing Smart meter. On the United Energy website, I can now monitor electricity consumed and fed back into the grid. Although my wife and I both work full time, where possible we have moved our electricity consumption to the period when we are generating solar electricity. One month after installation, our electricity consumed from the grid has reduced by 46%, and this is in August. I have been extremely impressed with all aspects of Solar Dynamics, from the initial consultation, to the installation and the followup service, and would strongly recommend them to anyone considering installing solar electricity. Show additional information
At this stage the system was installed today Show additional information
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Waiting on installation date! Show additional information
Good quote no BS , very patient with us in our procrastination over going ahead . But once decided every thing went smoothly the installation which was very difficult high pitched roof middle of winter 3 stories high colour bond slippery. The 2 electricians worked their ass off all day getting 28 panels up and all the electrics done - in my house not easy - electrical inspector was most impressed with the difficult job and commented that these guys did an unbelievable job in that he could not see the wires ie well hidden.. Tested A1 now arranging "Lumo" to get us onto the grid - appears electricity companies don't like you going solar looking for every little excuse to delay the inevitable but Solar Dynamics Warned me and are guiding through this finial stage. Unit appears to be functioning well even middle of winter producing 3.5 KW/Hr middle of the day.
Also minimal visual impact from the street and for neighbours. Happy Happy Happy.
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Have learned from the Electrical Inspector that he's worked with the installer (100% Electrics - Nunawading) for 8 years and they have never had anything but a +ve report. I also found them to be efficient, thorough and careful in their work. The supplier, Solar Dynamics, came to my house to complete an assessment and then gave me a three-options quote and then discdussed the ramifications associated with each before I made my decision. Follow-up assistance has been excellent. Show additional information
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Everything about Solar Dynamics was fantastic. Personal service, great explanation which system to buy and why, best price, prompt in every way. Highly recommended.

The biggest drawback with the whole process is that it is over 4 weeks and the Inspector of the system STILL has not forwarded the documentation to allow me to receive the feedin tarrif!! Very annoying and frustrating. I have emailed Dynamic a couple of times, always receive a prompt reply, and explanation. They are following this up AGAIN. Thanks
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I would recommend Solar Dynamics. Good advice and tips. Friendly service. My only reason for a lower score on the installation was a hiccup with the mounted location of the Inverter. An unforseen error I guess they couldn't get the cables to the first location so had to remount it to a second location leaving 3 dynabolts and two cable holes that are not very visible.
Other than that its all good!
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Actually the system will be installed in two days ie on Friday. The system is a 4.59 KW PV system and we are paying $6,200 for it. Show additional information
I had Solar Dynamics quote me on replacing my hot water service with a heat pump, upgrading my switchboard and installing solar panels. Wayne turned up on time a knew what he was talking about (he suggested the heat pump).

Their plumber did a great job.

Their electrician did a poor job on the switchboard. Circuit breakers not labelled. Lights in the garage no longer work. Open ducts. Still have not received a certificate of electrical safety. Electrician not returning my calls. Buyer beware I suppose.

Off to Energy Safe Victoria to try to have the issues addressed.

Obviously, I have decided not to use them for the solar installation.
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It is a little early to give rating correctly as I'm not connected to the grid yet, but so far all is working! Show additional information
Wayne was very helpful and explained everything in "Laymans Terms" so I could understand everything. Great service back up and support offered after installation. Show additional information
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Knowledge of AUSNET installation processes and procedures were extremely helpful. Show additional information
A friend has just asked me about my experience as she is planning to install a Solar system, I had no hesitation in recommending Solar Dynamics Show additional information
Excellent company to deal with Show additional information
Excellent explanations and advice re system choices.
Excellent follow-up and after installation support.
Very happy so far (it has only been a few weeks).
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Solar Dynamics pricing was comparable to other suppliers but it was their customer service that set them apart. Show additional information
Solar Dynamics was one of three companies referred by Solar quotes. All three were very good, however, Solar Dynamics were more thorough and offered more options. We had two sites installed, one in Hawthorn East, the other at Cape Schanck. The installer was a very professional tradesman, he arrived on time, was efficient, neat and tidy, polite and diligent. Once installed, the system was then checked by a specialist electrician, who complimented the installer on the quality of his work, being the highest standard he had experienced.

All communication with Solar Dynamics staff has been efficient and reliable. We would most certainly recommend Solar Dynamics
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Two suppliers sourced through your site. They both responded promptly with a house visit and gave credible advice. There was a minor price difference of $100 between them and in the absence of any other difference, I went with the cheaper. The system was installed smoothly and efficiently within a week of accepting the quote. That said, both demonstrated good service and value for money: the current grid supplier didn't respond to my separate enquiry until and a very reputable local electrician I also separately sought a quote from wasn't within $1000 of the two respondents through your site. Show additional information
Wayne explains in understandable plain English what the system will do I bought a hybrid setup Lee and the boys came to fit it in Newlands arm no problems and it runs very good Willem Show additional information
Informative with latest technology. Gave us a lot of confidence in making the best choice. Reliable and prompt installation. Show additional information
The product we purchased is of high quality and seems to be superior to other products on the market. We were very happy with the service provided. Show additional information
The rep came to see me within a few days, the alternative company just did the phone sales pitch and could not answer a few key questions - but they weren't too bad, and were cheaper. Solar Dynamics had it installed within a fortnight. Just a pity it took another 4 weeks for the inspector to come, approve, forward on paperwork to Simply Energy so we could actually use what we were producing. Solar Dynamics installers were also very good, ran me through the system, left the site clean, without lifted tiled or issues, and came when they said. Very happy with Solar Dynamics. Show additional information
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Will definitely recommend Solar Dynamics to friends and family. Show additional information
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Very satisfied with salesperson {Wayne}. He answered all our questions and more. Informative re the panels & inverters that we were considering, and anything else that we/he thought might be relevant to us.
Installers arrived on time, and did a good installation and cleaned up after themselves.
No problems at all. Very satisfied all round.
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The sales person was lovely and advised us that this was an Australian company that installed here all the time so any follow up would be easy. The electrician who installed was fantastic and efficient and informative.
HOWEVER, the unit doesn't work so we are now continuing to pay for the unit and pay our electricity bill. When we contacted Solar Dynamics they said that post installation it has "nothing to do with them". So we are left with nothing more than to be told that a repair request has been put in but now we have to wait....the wait has been 2 months so far. VERY UN HELPFUL

Supplier Reply

The above comment is not entirely accurate. Yes the inverter had a fault. As soon as reported to our office we immediately actioned a service call with the manufacturer pursuant to their procedure. Once lodged it is up to the manufacturer to inform us and/or the customer as to the availabilty of a replacement unit together with their electrician. Regrettably the manufacturer took a bit longer than usual to replace the unit however we were in constant contact with the customer to keep them informed as to the status of their service call. The time factor was actually closer to four weeks (including a long weekend in that time).
We dispute that we were unhelpful as we were in constant communication with the customer.
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top quality advice from wayne sorting out our particular requirements, including using all black panels. great work from the installers. the whole job was done within 2 weeks of signing so very fast. very happy so far Show additional information
The system was fitted approx. 3 weeks ago. I am still waiting for ESV Inspector to inspect the system. My last phone call to the supplier stated the electrician who fitted the system was on holidays and would be back next Monday.
The Fronius inverter was giving problems when being set up. A phone call and ensuing instructions seemed to have things working correctly. The Inverter at present seems to be cutting out on very hot days when nearing its highest potential output. It goes into an error condition, but seems to resets itself when the temperature becomes lesser.
I was disappointed when inspecting the work area on the roof after completion of the job to find aluminium shavings left everywhere from- cut off adjustments made to the supporting beams, and the cigarette butts in the guttering (we are on tank water only).
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The personnel from Solar Dynamics were not only courteous, helpful and thoroughly efficient, they were excellent in advising and assisting on a wide range of energy generation and use. Their analysis of the household energy bills led to uncovering of discrepancies that saved us considerable sums of money even before the PV system was installed. The range of options such as panel numbers, panel placements, inverter type, etc, were outlined and suggested personalisations discussed (example possibility of installing an above-requirement inverter should we at some future time choose to install additional panels). Post-installation queries were answered promptly and effectively.

[Finn, this paragraph of course ought not to be published.] Several components of the process have sought feedback - SolarQuotes, the installer and companies associated with hardware. I have refrained from providing such feedback until the entire operation has been completed, is up and running. You would realise that not until inspections, conversions, etc, are finished and the energy supplier's first post-installation bill arrives can a customer fully assess how well matters have been handled. "Immediate" feedback, then, is unwise. For that reason I have not responded earlier to let you know that SolarQuotes proved to be a very wise beginning step for me.
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Of the 3 quotes you gave me - only Solar Dynamics responded quickly and in person. Solarworx asked for more information on-line and the Warragul company (can't remember their name) did not respond at all. Solar Dynamics spent more than an hour with us explaining everything in detail and worked out which system was the best for us - the entire experience as I said earlier changed my attitude on solar from a 'nightmare' to a 'pleasant dream'. Solar Dynamics is highly recommended (5*) in all categories. Also, your service/advice has been VERY helpful. Show additional information
Doug from Solar Dynamics was very knowledgeable and was easily able to cope with some non-standard issues such as the three-phase power we have here.

One disappointment is that a contract was never offered and the installation (to be finished later this week) has been done without my signing anything!

The inverter has been nicely installed in my garage and the panels appear to have been placed in nice geometric arrangements.
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