Solar Dynamics Reviews
4.3
Leave a review Based on 223 reviews
- 5 star 37
- 4 star 154
- 3 star 24
- 2 star 6
- 1 star 2
Average Customer Review
- Value 4.14
- System Quality 4.26
- Customer Service 4.34
- Installation 4.43
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Solar Dynamics is a Melbourne based company operating in solar power.
They say that all of their installers are industry accredited and their systems are backed by a 25 year warranty.
Solar Dynamics advises it has just imported from Canada a complete range of 285w mono crystalline panels.
Customer testimonials for Solar Dynamics are available, and include the following:
“ We are very happy with the system, and thank all the people involved in the installation for being efficient, professional and friendly.”
“I would like to take this opportunity to say thanks for the help and professionalism of the trade people on site, and for all the help and professionalism of your company. Thank you very much.”
“The jobs were completed in a very professional manner, the solar hot water and solar power were fitted in a very efficient way. The follow up service was excellent.”
Solar Dynamics Solar Reviews
We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
System installed 2 days ago, so far everything seems to be working ok. Still awaiting Electrical Safety Inspection & Smart Meter re-programming etc. The folks at Solar Dynamics are friendly, helpful, patient, courteous, knowledgeable, prompt & professional. Happy to recommend the Team at Solar Dynamics.
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The install date was a bit slow to be set as it was over the Xmas period but otherwise the service was great.
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Although the system is not yet installed (due next week), the people at Solar Dynamics have been very helpful with each communication I have had with them.
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Extremely helpful with the end to end process for paperwork and getting the installation completed.
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Great team, quick install, professional.
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Team at Solar Dynamics were well priced, very efficient and delivered in a timely manner exactly as they said.
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It has been a pleasure working with the well established Solar Dynamics supplier. They were well organised for arranging everything efficiently, they answered my queries quickly and were responsive in following up any issues. I did not choose the top of the range system and relied on Solar Dynamics' recommendation for the more affordable system. The Vic Gov solar rebate will come off our spend. I felt the installation was not rushed and the competence of the electricians gave us a neat result.
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Very good customer service.
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Once I decided on Solar Dynamics and readily paid the mandatory deposit, I wasn't contacted by them for over a month. Left alone. No when, how or what, to keep me in the loop.
This was poor given the huge investment I was making with them.
They finally phoned to say they were installing within five days, yet had not done their homework in contacting the builder to see if a conduit had been provided in this house for the cabling: the one thing Wayne said he would do. Too relaxed.
The installer, Stuart, worked like a navvy for 8 hours, was informative and a gentleman. All went well and continues to go well. I haven't yet completed the procedures to monitor my use etc by computer. Show additional information
This was poor given the huge investment I was making with them.
They finally phoned to say they were installing within five days, yet had not done their homework in contacting the builder to see if a conduit had been provided in this house for the cabling: the one thing Wayne said he would do. Too relaxed.
The installer, Stuart, worked like a navvy for 8 hours, was informative and a gentleman. All went well and continues to go well. I haven't yet completed the procedures to monitor my use etc by computer. Show additional information
Very good all round experience with our supplier Solar Dynamics after a previous dodgy quote from a non Solarquotes supplier. Wayne from Solar Dynamics offered us a number of options with various quality levels, prices and realistic level of potential returns. No push towards a more expensive system and Wayne was able to answer all our questions with no over the top claims or BS involved and covered pretty much everything Solarquotes says to ask. His recommendation was the system that felt right in my own head without me having voiced that out loud.
4 weeks later the installation was done and a great team of guys did the work on a very hot 38C day but no complaints from them, just got on with the job with barely a break till it was completed. Very tidy workers and neat installation, electrical inspection completed and just waiting on the final step of being connected to the grid.
Communication was great from start to finish and we have no hesitation in recommending both Solar Dynamics and Solarquotes Show additional information
4 weeks later the installation was done and a great team of guys did the work on a very hot 38C day but no complaints from them, just got on with the job with barely a break till it was completed. Very tidy workers and neat installation, electrical inspection completed and just waiting on the final step of being connected to the grid.
Communication was great from start to finish and we have no hesitation in recommending both Solar Dynamics and Solarquotes Show additional information
Had my Solar installed by Solar Dynamics. Wayne the boss came out to survey my place and was very patient and answered all my long list questions we had before we committed to having the solar installed. The initial install was rescheduled to wet and windy weather. Installers came back on the Sunday to do the job. Had a bit of issue with the cabling run but they came back to sort it out.
Overall happy and satisfied customer. Thank you Wayne and team at Solar Dynamics. Show additional information
Overall happy and satisfied customer. Thank you Wayne and team at Solar Dynamics. Show additional information
Solar Dynamics are very well organised, down to earth and straightforward with their dealings. They contacted us to adviseof arrival times and kept us in the loop. Very happy with the service!
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Solar Dynamics was wonderful; they explained everything to us (we new nothing) and it was installed within 2 weeks of accepting their quote. It only took on day to install and they sent paperwork to our supplier which connected within 4 day. We did not have to organise anything so it was painless! We would definitely recommend Solar Dynamics. In fact a close friend is having a system installed in early January with them on our recommendation.
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The folks at Solar Dynamics were very easy to deal with and offered a solution to outfitting the panels where the others did not. Everyone from Sales, Installation, Admin and Accounts were great.
We had installed a 3.1kw Solar PV System consisting of 10 x 310 watt JA Solar Panels and a Fronius Primo 3000 Grid Connect Inverter in a combination of portrait and landscape design to maximise roof capacity. Show additional information
We had installed a 3.1kw Solar PV System consisting of 10 x 310 watt JA Solar Panels and a Fronius Primo 3000 Grid Connect Inverter in a combination of portrait and landscape design to maximise roof capacity. Show additional information
very responsive to my calls and queries. Wayne was prepared to discuss my requirements and to EXPLAIN components, positioning of cells etc, type of cells ...reasons for components, feed in etc etc.
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Very professional company, went above and beyond what I expected
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They were so efficient. We're concurrently dealing with another company who was challenging to deal with for another family members unrelated solar install so these guys were just a dream. Would definitely recommend them.
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It all happened when it was supposed to by a competent pair of helpful workers. Great!
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Sales person for Solar Dynamics was very competent, no bs and called a spade a spade. Wayne made an appointment, arrived on time, gave an estimate and followed up a day or two later with a written quote. The other two companies only wanted to do everything by email and didn't seem to be able to come and look at the situation.
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All aspects were excellent
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The installed system is fantastic but the high network voltage causes the inverter to shut down. The network voltage exceeds 255 volts. I have notified United energy and they are conducting an investigation and hopefully can remedy the situation.
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Wayne from Solar Dynamics was the only person of the recommended 3 installers to actually take time out and visit in person. He was pleasant, practical and honest. I signed up the same day he sent me the quote - which was by far the most competitive (if not the cheapest) in comparison with other two. The installers were great (both the electrical and the panel guy) - wonderful to chat to and did a wonderful installation job. I am now waiting for the inspector to complete the paperwork inspite of nearly a week of system being installed. Service, product and price and more importantly the effort and integrity in approaching a potential job - is greatly appreciated. Highly recommend
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I was kept updated along the whole process, with regular updates on installation and paper work trails.
I felt confident from initial onsite quote through to install. Show additional information
I felt confident from initial onsite quote through to install. Show additional information
Have committed, but not yet installed.
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The installation was very good, but at the end of the day they literally could not get out of the place fast enough. There was an energy meter that was supposed to talk to the inverter and the invertor was not communicating to my network. They were supposed to set it all up. To cut a long dismal story short, as I had some 30 years of digital comms, I fixed it myself. But as far as they are concerned, the system is still broke.
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No all good happy with everything
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I highly recommend Solar Dynamics ....Nothing was too much trouble.. They are a local company highly recommended by Lg. We had a very tight timeline due to interstate obligations and Annette and Wayne quickly arranged their boys to fit a quality installation [not cheap rubbish mounting fittings etc.] within a few days.. Solar Dynamics have continued to assist us with understanding and linking an APP so that we can check our system wherever we are [via smart phone] and when ever we want...
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To be fantastic at everything is not possible.
But the communication at the outset, was very good. Wayne answered all of my questions and queries. Not once did I have any reason to doubt his details.
I am not an expert, but as an electronic engineer, I did my homework.
The installation was very efficient. Lee, the installer, is very professional, and made a query about the panel install, and I agreed with his explanation.
He left the site clean and tidy.
He also explained the connection to Fronius re the data from my site. Show additional information
But the communication at the outset, was very good. Wayne answered all of my questions and queries. Not once did I have any reason to doubt his details.
I am not an expert, but as an electronic engineer, I did my homework.
The installation was very efficient. Lee, the installer, is very professional, and made a query about the panel install, and I agreed with his explanation.
He left the site clean and tidy.
He also explained the connection to Fronius re the data from my site. Show additional information
Cost of electrical conduit and fittings not included in quote as I needed to lay new cable into a trench to/from a shed where panels were placed.
Also a good explanation for the need to lay a new cable (as it is to carry AC ) was never proffered.
Otherwise everything was done promptly and professionally. Show additional information
Also a good explanation for the need to lay a new cable (as it is to carry AC ) was never proffered.
Otherwise everything was done promptly and professionally. Show additional information
I liked the way Wayne explained everything and compared the benefits and whether its worthwhile choosing between different products. It was very thorough without pushing me in a certain direction.
Installation was within 3 weeks and the installers were great too. So are Annette and Trudy in the office, always happy to help.
I do have high grid voltage issues that United Energy needs to fix and has nothing to do with my system or solar dynamics. It's a common issue that can be fixed. But despite this I see impressive production already. On sunny days, when I didnt have grid voltage issues my daily kw production is around 48/49.
I decided to go with Jinko Perc 310W. 26 panels and Fronius inverter (8.06kw system).The difference in production compared to LG panels wasn't worth for me to pay the extra $4000,- +. After research Jinko is a good standard product that gives me what I need. Show additional information
Installation was within 3 weeks and the installers were great too. So are Annette and Trudy in the office, always happy to help.
I do have high grid voltage issues that United Energy needs to fix and has nothing to do with my system or solar dynamics. It's a common issue that can be fixed. But despite this I see impressive production already. On sunny days, when I didnt have grid voltage issues my daily kw production is around 48/49.
I decided to go with Jinko Perc 310W. 26 panels and Fronius inverter (8.06kw system).The difference in production compared to LG panels wasn't worth for me to pay the extra $4000,- +. After research Jinko is a good standard product that gives me what I need. Show additional information
Very professional, prompt and efficient service from the office and installers.
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