Solar Dynamics Reviews
4.3
Leave a review Based on 251 ratings Aus Ranking
- 5 star 43
- 4 star 171
- 3 star 27
- 2 star 8
- 1 star 2
Average Customer Review
- Value 4.13
- System Quality 4.26
- Customer Service 4.38
- Installation 4.45
Timeline
Reviewer supplied photos:
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Solar Dynamics is a Melbourne based company operating in solar power.
They say that all of their installers are industry accredited and their systems are backed by a 25 year warranty.
Solar Dynamics advises it has just imported from Canada a complete range of 285w mono crystalline panels.
Customer testimonials for Solar Dynamics are available, and include the following:
“ We are very happy with the system, and thank all the people involved in the installation for being efficient, professional and friendly.”
“I would like to take this opportunity to say thanks for the help and professionalism of the trade people on site, and for all the help and professionalism of your company. Thank you very much.”
“The jobs were completed in a very professional manner, the solar hot water and solar power were fitted in a very efficient way. The follow up service was excellent.”
Solar Dynamics Solar Reviews
Good quality system
Quoting process was easy and responsiveness was very good. Installation was fast and neat.After sales service for questions and queries was very good. Show additional information
Solar Dynamics are very well organised, down to earth and straightforward with their dealings. They contacted us to adviseof arrival times and kept us in the loop. Very happy with the service!
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Good installers
Customer contact and understanding of Solar Excellent arranged Solar Vic greatInstallation was on time and to standard a little mess left behind
Installion included 9 optimisers
Starting that process now installed yesterday Show additional information
Very responsive to my calls and queries. Wayne was prepared to discuss my requirements and to EXPLAIN components, positioning of cells etc, type of cells ...reasons for components, feed in etc etc.
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Great service.
Knowledgeable, polite - prepared to guide, not push.Skilled installers, good office staff providing prompt service which helped navigate the first day of Vic Solar's new system. Show additional information
It all happened when it was supposed to by a competent pair of helpful workers. Great!
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very impressive all round
great advise, prompt response, completed all paperwork and communications with authorities Show additional information
System to be installed within next ten days.
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I was very pleased with the professional, competent and friendly attitude of the installation contractors and the friendly and competent staff of the supplier. I found applying for the Victorian Solar Rebate Scheme the most difficult part of the whole exercise. I was lucky that I have a strong IT background, but I am sure many people of my age do not. Thanks to the Victorian Government for providing the rebate
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The whole process was stress free. Solar Dynamics where very well scheduled and the customer service was great throughout as well as after installation.
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Sales person for Solar Dynamics was very competent, no bs and called a spade a spade. Wayne made an appointment, arrived on time, gave an estimate and followed up a day or two later with a written quote. The other two companies only wanted to do everything by email and didn't seem to be able to come and look at the situation.
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Have committed, but not yet installed.
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Very professional, prompt and efficient service from the office and installers.
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Cost of electrical conduit and fittings not included in quote as I needed to lay new cable into a trench to/from a shed where panels were placed.
Also a good explanation for the need to lay a new cable (as it is to carry AC ) was never proffered.
Otherwise everything was done promptly and professionally. Show additional information
Also a good explanation for the need to lay a new cable (as it is to carry AC ) was never proffered.
Otherwise everything was done promptly and professionally. Show additional information
Good quote and installation
Wayne gave good advice on types of panels and installation. The price was what I wanted to pay and a system that fitted my needs. The office staff were good sorted out the paper work to allow me to get subsidy ( still waiting for payment, lots of emails) and inspections and connection to grid. Installers were good & tidy, cables hidden to meter box and polite. System works okay. I used Solar Dynamics because of the work they did for a work mate and and also his two sons. Their tilt frames cost was a lot cheaper. Show additional information
I have just had my system installed so my answers are based on my experience to date.
It will be interesting to see how the system performs over time.
Thank you for your assistance with obtaining quotes. Show additional information
It will be interesting to see how the system performs over time.
Thank you for your assistance with obtaining quotes. Show additional information
We keep getting fobbed off from replacement units from China. There is no follow up unless we phone after a month of waiting, only to be told that they are waiting for China to replace them. After sales service is terrible.
They keep re-sending the forms etc but we are still waiting.
2 units went down in early December, it took 6 weeks to be replaced. When they replaced them end of January. My husband checked on-line & saw that another 2 units had stopped working, he immediately phoned them, they were going to check our system out & again replace the units.
It is now the end of April and still no sign of the units being replaced.
We have missed out on most of the Summer Sun this year, which has cost us a lot of money saving feed-in. Not happy at all.
If these units keep breaking down, then the right & professional, good business & customer service thing to do, would be to have spares on site for their quick replacement. Show additional information
They keep re-sending the forms etc but we are still waiting.
2 units went down in early December, it took 6 weeks to be replaced. When they replaced them end of January. My husband checked on-line & saw that another 2 units had stopped working, he immediately phoned them, they were going to check our system out & again replace the units.
It is now the end of April and still no sign of the units being replaced.
We have missed out on most of the Summer Sun this year, which has cost us a lot of money saving feed-in. Not happy at all.
If these units keep breaking down, then the right & professional, good business & customer service thing to do, would be to have spares on site for their quick replacement. Show additional information
Was a pleasure to deal with, Wayne was very professional and thorough with quoting me for what system I needed to suit my everyday needs , price was also very good! Was installed 2 days after agreeing to use solar dynamics with a 1 day install with no hiccups whatsoever! Highly recommend using these guys they will help you through all the aspects of getting your solar.
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Great experience,no problems with anything.
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Definitely do you research!! Speak to someone that is knowledgeable with all aspects of Solar!! From all products such as panels, inverter to government paybacks and tariffs!! The Solar dynamics team are truly amazing and knowledgeable! Thanks again Solar Dynamics!! Good work
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The final decision was based on the best value for money solar system. Whilst I was keen to purchase the best quality system available, the package needs to save us money. There is no point in purchasing the best system if it ultimately ends up costing us more.
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Wayne from Solar Dynamics, and the office staff, were very helpful in responding to our endless questions leading up to our selection of a system and supplier. One of our questions was the likely lead time to installation, and Wayne estimated two weeks. True to his word, the system was actually installed two weeks after placing the order. Adding extra complexity and components a day or two before installation did not hassle Wayne and he did a good deal on the extras. The installation team were efficient, polite and thorough, even having to discuss relocation of one panel due to unexpected roof space limitations. The system has been installed for two days, the sun is out and we are getting effectively free electricity!
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thank you finn, your advise was very helpful it helped me to understand and navigate the solar minefield
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I have found Solar Dynamics to be an excellent company and I am very happy with the installation and performance of my new solar system.
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System installed 2 days ago, so far everything seems to be working ok. Still awaiting Electrical Safety Inspection & Smart Meter re-programming etc. The folks at Solar Dynamics are friendly, helpful, patient, courteous, knowledgeable, prompt & professional. Happy to recommend the Team at Solar Dynamics.
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The install date was a bit slow to be set as it was over the Xmas period but otherwise the service was great.
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Although the system is not yet installed (due next week), the people at Solar Dynamics have been very helpful with each communication I have had with them.
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The staff at Solar Dynamics - the men who did the installation - Brett, Scott & "Rowdy"; the Manager - Wayne, the Project Manager - Annette, and the front line person - Trudy, were all very friendly, competent and professional, and their on-going support and advocacy after the installation, was way over and above what one would expect - very impressive indeed.
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Extremely helpful with the end to end process for paperwork and getting the installation completed.
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The solar installation was quick and easy but getting our supplier to reprogram our smart meter is taking a very long time. Therefore we have not been able to use our solar power as yet!!
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Great team, quick install, professional.
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