Solar Dynamics Reviews
4.3
Leave a review Based on 244 ratings Aus Ranking
- 5 star 40
- 4 star 167
- 3 star 27
- 2 star 8
- 1 star 2
Average Customer Review
- Value 4.12
- System Quality 4.25
- Customer Service 4.36
- Installation 4.43
Timeline
Reviewer supplied photos:
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Solar Dynamics is a Melbourne based company operating in solar power.
They say that all of their installers are industry accredited and their systems are backed by a 25 year warranty.
Solar Dynamics advises it has just imported from Canada a complete range of 285w mono crystalline panels.
Customer testimonials for Solar Dynamics are available, and include the following:
“ We are very happy with the system, and thank all the people involved in the installation for being efficient, professional and friendly.”
“I would like to take this opportunity to say thanks for the help and professionalism of the trade people on site, and for all the help and professionalism of your company. Thank you very much.”
“The jobs were completed in a very professional manner, the solar hot water and solar power were fitted in a very efficient way. The follow up service was excellent.”
Solar Dynamics Solar Reviews
Have committed, but not yet installed.
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Very professional, prompt and efficient service from the office and installers.
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Cost of electrical conduit and fittings not included in quote as I needed to lay new cable into a trench to/from a shed where panels were placed.
Also a good explanation for the need to lay a new cable (as it is to carry AC ) was never proffered.
Otherwise everything was done promptly and professionally. Show additional information
Also a good explanation for the need to lay a new cable (as it is to carry AC ) was never proffered.
Otherwise everything was done promptly and professionally. Show additional information
Good quote and installation
Wayne gave good advice on types of panels and installation. The price was what I wanted to pay and a system that fitted my needs. The office staff were good sorted out the paper work to allow me to get subsidy ( still waiting for payment, lots of emails) and inspections and connection to grid. Installers were good & tidy, cables hidden to meter box and polite. System works okay. I used Solar Dynamics because of the work they did for a work mate and and also his two sons. Their tilt frames cost was a lot cheaper. Show additional information
I have just had my system installed so my answers are based on my experience to date.
It will be interesting to see how the system performs over time.
Thank you for your assistance with obtaining quotes. Show additional information
It will be interesting to see how the system performs over time.
Thank you for your assistance with obtaining quotes. Show additional information
We keep getting fobbed off from replacement units from China. There is no follow up unless we phone after a month of waiting, only to be told that they are waiting for China to replace them. After sales service is terrible.
They keep re-sending the forms etc but we are still waiting.
2 units went down in early December, it took 6 weeks to be replaced. When they replaced them end of January. My husband checked on-line & saw that another 2 units had stopped working, he immediately phoned them, they were going to check our system out & again replace the units.
It is now the end of April and still no sign of the units being replaced.
We have missed out on most of the Summer Sun this year, which has cost us a lot of money saving feed-in. Not happy at all.
If these units keep breaking down, then the right & professional, good business & customer service thing to do, would be to have spares on site for their quick replacement. Show additional information
They keep re-sending the forms etc but we are still waiting.
2 units went down in early December, it took 6 weeks to be replaced. When they replaced them end of January. My husband checked on-line & saw that another 2 units had stopped working, he immediately phoned them, they were going to check our system out & again replace the units.
It is now the end of April and still no sign of the units being replaced.
We have missed out on most of the Summer Sun this year, which has cost us a lot of money saving feed-in. Not happy at all.
If these units keep breaking down, then the right & professional, good business & customer service thing to do, would be to have spares on site for their quick replacement. Show additional information
Was a pleasure to deal with, Wayne was very professional and thorough with quoting me for what system I needed to suit my everyday needs , price was also very good! Was installed 2 days after agreeing to use solar dynamics with a 1 day install with no hiccups whatsoever! Highly recommend using these guys they will help you through all the aspects of getting your solar.
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Great experience,no problems with anything.
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Definitely do you research!! Speak to someone that is knowledgeable with all aspects of Solar!! From all products such as panels, inverter to government paybacks and tariffs!! The Solar dynamics team are truly amazing and knowledgeable! Thanks again Solar Dynamics!! Good work
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The final decision was based on the best value for money solar system. Whilst I was keen to purchase the best quality system available, the package needs to save us money. There is no point in purchasing the best system if it ultimately ends up costing us more.
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Wayne from Solar Dynamics, and the office staff, were very helpful in responding to our endless questions leading up to our selection of a system and supplier. One of our questions was the likely lead time to installation, and Wayne estimated two weeks. True to his word, the system was actually installed two weeks after placing the order. Adding extra complexity and components a day or two before installation did not hassle Wayne and he did a good deal on the extras. The installation team were efficient, polite and thorough, even having to discuss relocation of one panel due to unexpected roof space limitations. The system has been installed for two days, the sun is out and we are getting effectively free electricity!
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thank you finn, your advise was very helpful it helped me to understand and navigate the solar minefield
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I have found Solar Dynamics to be an excellent company and I am very happy with the installation and performance of my new solar system.
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System installed 2 days ago, so far everything seems to be working ok. Still awaiting Electrical Safety Inspection & Smart Meter re-programming etc. The folks at Solar Dynamics are friendly, helpful, patient, courteous, knowledgeable, prompt & professional. Happy to recommend the Team at Solar Dynamics.
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The install date was a bit slow to be set as it was over the Xmas period but otherwise the service was great.
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Although the system is not yet installed (due next week), the people at Solar Dynamics have been very helpful with each communication I have had with them.
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The staff at Solar Dynamics - the men who did the installation - Brett, Scott & "Rowdy"; the Manager - Wayne, the Project Manager - Annette, and the front line person - Trudy, were all very friendly, competent and professional, and their on-going support and advocacy after the installation, was way over and above what one would expect - very impressive indeed.
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Extremely helpful with the end to end process for paperwork and getting the installation completed.
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The solar installation was quick and easy but getting our supplier to reprogram our smart meter is taking a very long time. Therefore we have not been able to use our solar power as yet!!
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Great team, quick install, professional.
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Team at Solar Dynamics were well priced, very efficient and delivered in a timely manner exactly as they said.
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It has been a pleasure working with the well established Solar Dynamics supplier. They were well organised for arranging everything efficiently, they answered my queries quickly and were responsive in following up any issues. I did not choose the top of the range system and relied on Solar Dynamics' recommendation for the more affordable system. The Vic Gov solar rebate will come off our spend. I felt the installation was not rushed and the competence of the electricians gave us a neat result.
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Very good customer service.
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Once I decided on Solar Dynamics and readily paid the mandatory deposit, I wasn’t contacted by them for over a month. Left alone. No when, how or what, to keep me in the loop.
This was poor given the huge investment I was making with them.
They finally phoned to say they were installing within five days, yet had not done their homework in contacting the builder to see if a conduit had been provided in this house for the cabling: the one thing Wayne said he would do. Too relaxed.
The installer, Stuart, worked like a navvy for 8 hours, was informative and a gentleman. All went well and continues to go well. I haven’t yet completed the procedures to monitor my use etc by computer. Show additional information
This was poor given the huge investment I was making with them.
They finally phoned to say they were installing within five days, yet had not done their homework in contacting the builder to see if a conduit had been provided in this house for the cabling: the one thing Wayne said he would do. Too relaxed.
The installer, Stuart, worked like a navvy for 8 hours, was informative and a gentleman. All went well and continues to go well. I haven’t yet completed the procedures to monitor my use etc by computer. Show additional information
Very good all round experience with our supplier Solar Dynamics after a previous dodgy quote from a non Solarquotes supplier. Wayne from Solar Dynamics offered us a number of options with various quality levels, prices and realistic level of potential returns. No push towards a more expensive system and Wayne was able to answer all our questions with no over the top claims or BS involved and covered pretty much everything Solarquotes says to ask. His recommendation was the system that felt right in my own head without me having voiced that out loud.
4 weeks later the installation was done and a great team of guys did the work on a very hot 38C day but no complaints from them, just got on with the job with barely a break till it was completed. Very tidy workers and neat installation, electrical inspection completed and just waiting on the final step of being connected to the grid.
Communication was great from start to finish and we have no hesitation in recommending both Solar Dynamics and Solarquotes Show additional information
4 weeks later the installation was done and a great team of guys did the work on a very hot 38C day but no complaints from them, just got on with the job with barely a break till it was completed. Very tidy workers and neat installation, electrical inspection completed and just waiting on the final step of being connected to the grid.
Communication was great from start to finish and we have no hesitation in recommending both Solar Dynamics and Solarquotes Show additional information
Had my Solar installed by Solar Dynamics. Wayne the boss came out to survey my place and was very patient and answered all my long list questions we had before we committed to having the solar installed. The initial install was rescheduled to wet and windy weather. Installers came back on the Sunday to do the job. Had a bit of issue with the cabling run but they came back to sort it out.
Overall happy and satisfied customer. Thank you Wayne and team at Solar Dynamics. Show additional information
Overall happy and satisfied customer. Thank you Wayne and team at Solar Dynamics. Show additional information
Solar Dynamics are very well organised, down to earth and straightforward with their dealings. They contacted us to adviseof arrival times and kept us in the loop. Very happy with the service!
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Solar Dynamics was wonderful; they explained everything to us (we new nothing) and it was installed within 2 weeks of accepting their quote. It only took on day to install and they sent paperwork to our supplier which connected within 4 day. We did not have to organise anything so it was painless! We would definitely recommend Solar Dynamics. In fact a close friend is having a system installed in early January with them on our recommendation.
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The folks at Solar Dynamics were very easy to deal with and offered a solution to outfitting the panels where the others did not. Everyone from Sales, Installation, Admin and Accounts were great.
We had installed a 3.1kw Solar PV System consisting of 10 x 310 watt JA Solar Panels and a Fronius Primo 3000 Grid Connect Inverter in a combination of portrait and landscape design to maximise roof capacity. Show additional information
We had installed a 3.1kw Solar PV System consisting of 10 x 310 watt JA Solar Panels and a Fronius Primo 3000 Grid Connect Inverter in a combination of portrait and landscape design to maximise roof capacity. Show additional information
Sales and Office customer service fantastic, but installers dissapointing. Start time was 8am but one of the electricians knocked on the door at 7.15am. They finished early, but left rubbish in the yard and on roof, and dirty marks on the inside trapdoor to the roof.
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