Solar Dynamics

Solar Dynamics Reviews

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98% 0%
4.4

Based on 320 ratings

About

Solar Dynamics is a family run business operating in the South East of Melbourne and specialising in installation of premium Quality Solar Systems and Heat Pump Hot Water Solutions.

 

Through 13+ years of operation and expertise we have selected and partnered with Exclusive installers and major reputable brands within the industry to offer and deliver premium quality systems that are designed to last through the years.

 

Solar Dynamics supply and install a vast range of premium products such as SunPower, Q Cell, Jinko, Solar Watt, Canadian Solar, Fronius, Sungrow, GoodWe, Solar Edge and Enphase.

 

Our installers also have battery accreditations and we supply and install a number of battery options including being a Tesla Certified Installer, Q Cell Q Home Partner, Sonnen Partner and Energizer Home Power.   

 

We look to cater to those who are looking at installing a quality solar System at an affordable and fair price.

 

As a Clean Energy Council Approved Retailer and accredited with Solar Victoria programs we offer our extensive knowledge to our customers to make an informed decision around a suitable Solution for the property.

Reviewers report paying: $5,000 - $8,500 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Solar Dynamics Reviews (320)

Show Most Recent reviews from All time

Average Scores

4.2/5

Value for money

4.4/5

Quality of System

4.5/5

Installation

4.5/5

Customer Service

  • 5 star 83
  • 4 star 198
  • 3 star 27
  • 2 star 9
  • 1 star 3

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Solar Dynamics = Quality & Value

My experience with Solar Dynamics was first rate! Wayne conducted a thorough site inspection prior to the preparation of his quote and happily answered my subsequent questions in several follow up conversations. The installation team of three were friendly, professional and thorough. My installation was somewhat challenging, (complex roof presented cabling difficulties, cathedral ceilings etc.), the installers kept me informed of issues when they arose and resolved them in a competent and neat manner, mindful of the installed systems aesthetic appearance as well as its functionality. The office staff were a delight to deal with and responded to my requests in a prompt and efficient fashion. The 'icing on the cake' - Solar Dynamics were competitive in their pricing too! I have no hesitation in recommending them to prospective clients.
Panel rating: 5/5
Inverter rating: 5/5
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Every expectation met!

Right from the initial quote, to on site review, subsequent revised quotes, installation and final electrical inspection, Solar Dynamics were consistently top quality in communication and delivery of the promised product. The install team were brilliant and hard working on more than warm days on the roof. Communication from the team in the office was clear and timely. No question we asked was too silly and treated with respect at all times. The whole experience was great.
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Very very helpful, installers did great job

Sales team very helpful before agreeing to quote. Quote sign off very thorough. Installers on time, tidy and polite.
Delivered job on time as planned

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Solar panels and Battery installed

The up front service was extremely good and a clear solution was provided to meet my desires. The quoting process was also good. Information was provided as to the Govt's help on rebate and interest free loan.

The installation was efficient, on time, and looks to be a sensible installation albeit slightly different to that proposed. A straight line installation was easier to install.

I already had a grid system and so this was not necessary. What I really appreciated was the follow up from the company the day after the instal to see how it went and if I was happy which I was.

A very good experience . Now we wait on approval from the Govt. and operation of the system.
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Original Review on 01-02-2023:

Professionally processed

Quoting was extensive and were the only company that looked closely at my current system
Sales person was skilled informed and professional
Installed on the day quoted
Installers very professional and tidy
All communication was efficient and informative
Very happy with the system
Original ratings

Panel rating: 4/5
Inverter rating: 4/5
Battery rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Philip: "Are you happy with the performance of your system so far?"

The system has performed two expectations, but the government has not. My rebate is now so low, but I’m still pain despite the system working perfectly with 10 kW
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Original Review on 02-01-2023:

Simple as

The price was $3000 below one of your recommendations, they turned up on time, the installation was quick and they cleaned up before leaving. They organised everything including connection to the grid. Original ratings

Panel rating: 4/5
Inverter rating: 4/5
Battery rating: 4/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked John: "Are you happy with the performance of your system so far?"

Yes
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Very helpful, friendly service, experienced operators, well regarded and customer focused.

Very helpful, friendly service, experienced operators, well regarded and customer focused.
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Very professional solar installation

All stages of the process and all communications were excellent
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Solar Dynamics

Great product and price. Easy to deal with. Excellent communication
Inverter rating: 5/5
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Happily a Solar consumer

All good, guys were punctual, system works effectively, am waiting for HWS
Inverter rating: 4/5
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Efficient Customer Service and Installation

Nathan from Solar Dynamics took the time to understand our Battery Installation requirements, he provided accurate information that was not highly sales pitched.
The Installation was completed within two weeks of Solar Rebate Approval.
Connection to the Grid was a smooth transition and no problems experienced.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Original Review on 28-05-2022:

Professional and caring.

From the start I felt comfortable dealing with this company. No question was to hard or to silly. The installation team were extremely professional, turning up early and finished way before expected, cleaning and tidying up before they left. Inspection passed without a hassle and the office staff took care of everything else. I have already recommended them to a friend who wants Solar. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Dean: "Are you happy with the performance of your system so far?"

I wish I had got a battery at the time. Didn’t realise how much the power company would screw us with the peak rates.
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Solar Dynamics

From first contact to completion Solar Dynamics has been excellent. Quoting process was detailed with time taken to explain, installation was quick and all interactions were positive. Price was pretty much same as other quotes. Very pleased.
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Make the process simple and fast

Quick easy and have great knowledge of the products they are selling
Panel rating: 5/5
Inverter rating: 5/5
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The Installer was Solar Dynamics Pty Ltd, they didn't show up on your select above.

Quoting: Excellent, Wayne was extremely knowledgeable, honest and thorough.

Installation: Excellent, 3 men came on time as agreed, all were very polite, clean and left my property tidy on completion.

Customer service: Excellent: All communication, paperwork and processes were handled by the office with ease.

Inverter rating: 5/5
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Good service, professional install

Quote process was good, I felt like they listened to me instead of trying to sell me the easiest to install system. Came to my house on request before I'd committed to buying to see the install location.

After-install support has been great so far.

Panel rating: 5/5
Inverter rating: 5/5
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Knew the ropes the others didn't!

Sales -quoting process was good - salesman called me and we discussed things right then and there.
answered questions on heat-pump and opted to go with one
In dealing with other sales people -I was told that my area could not do feed-in AND would be limited to 5 kW for an inverter. I discussed this with the salesman - Nathan Avins - and he said the no fee-in most likely related to an old transformer taht couldn't be interrogated - or something like that - I could pay a fee to have a review - in the end I didn't have to pay the fee and we got the review done and WAS ALLOWED TO HAVE FEED-IN.

Additionally I had been told that if I ever put a car-charging inverter that this would mean I would have to downgrade my solar inverter as no more than 5 kw of inverter were allowed connected to the grid. Mr Avis advised that I could go above the 5kw inverter limit with a power meter which would limit the fee-in to 5kW - then any additional inverters would be OK as power to the grid would be throttled to 5kW.
I also took your advice and asked them to put a shade cover over the inverter on the west wall - they did this at cost - as in of the shade cover and no labour cost.
The only downside was the install was longer to happen than I would have liked, and they had trouble getting a plumber to do the heat pump install. But I could not be happier overall - I am now off gas completely with plenty of hot water. I have recommended solar dynamics to several friends particularly because of Nathan's knowledge to work around some pretty serious obstacles - without which I would have been far less satisfied.

Yes they organised all the other stuff - but once again it took longer than advertised - My belief is that is the way things are currently - lots of people off sick and hard to get tradies who are also off sick a lot

Panel rating: 5/5
Inverter rating: 4/5
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Very pleased

The quotes were pretty easy to understand & I was impressed with getting 2 quotes from SolarDynamics
giving me a choice of price for the same size system. Anything I didn't understand was explained Great job of installing the solar system. Arrived on time. Got on with the job. Advised the best place to put the inverter. They were much quicker than expected, but my place has a long roof line facing north & it's single story. The company handled all the paperwork. I just had to fill out a couple of documents. The hard part was waiting for the inspector to come, pass the work & turn it on.
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So far so good - very pleased

Sales/ quoting was very efficient and answered all our questions
Installation - great communication, polite, punctual and tidy
Customer service - excellent - connection to grid very smooth- not terribly impressed with Sunweb app

Inverter rating: 5/5
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Generally painless

Straightforward quoting; open to discussion, suggestions and options. Polite and organised installation. Still waiting for the final grid connection.
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Knowledge installer

Very knowledgeable company. Prompt service. Very good at finding out exactly what I needed.
Inverter rating: 5/5
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Original Review on 25-01-2022:

Great System Despite Ongoing Issue with Operation

Sales and installation team were up front, helpful and encouraged asking questions before and after purchase. Solar Dynamics are a good company to both purchase from and get a sense of what type of system might be appropriate for your needs. Emails/calls were answered within a day and the team handled all the post-installation grid connection paperwork with my electric retailer.

At the time of writing, the Q.Cells inverter seems to have an ongoing technical issue where the inverter will periodically give off a "fault" message after sundown. The QCells team have been in regular contact to resolve the issue and have kept me updated on the status of the problem. Aside from this issue, the system itself runs fine and the fault doesn't interrupt daylight power generation.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Value for money: 5/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

5 months later we asked Fabian: "Are you happy with the performance of your system so far?"

Yes, the system as performed to expectations.
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Knowledgable friendly customer service and great installation

Our newly commissioned system is 43 x 370W (nominal 15.9kW) Canadian Solar panels, 2xSolarEdge 8250 inverters and a Tesla Powerwall2 with Gateway2 with backup to essential loads (internet, fridges, selected kitchen appliances - not the induction top, office so I can keep working and garage).

We went through a few iterations of quoting to finally land on what we thought would be the most suitable for the next 10 years or so (i.e. we included an EV charger load). The advice from Finn was to get as many panels as you can aford at the start, so we went for what we thought would fit on the part of the roof we earmarked for solar, turns out that the Nearmaps tool for placing panels actually showed panel size much larger than reality when compared with the roof size, which means we could have had more panels ... oh well maybe later. 15.9kW of panels is not a bad size for now.

Solar Dynamics did not initially want to come out to inform their quote, that was a negative mark against them however we persisted (luckily). Once we had a reasonable panel quantity and arrangment I asked if they could come out, and they were only too happy to visit. Luckily they did because that visit led to enhancements of the system that were not obvious from a desktop quote (I can hear Finn thinking, but not saying out loud, "told you so"), particularly the placement of panels and the selection of the battery. Even so, when the installers arrived they changed the configuration a little to an optimal one based on their experience. Today we are seeing more than 13kW generated at times, 18kWh to the grid (pity the power company is not logging our inputs yet, up to 10 days before that happens, but at least others are using that solar power instead of coal generated power), and the battery was full within a two hours. United is planning an outage for a large part of tomorrow, we have the system running as of today so we will be totally unaffected by the outage.

The installers were terrific, very knowledgable, fast, great quality work and helpful (yes, I was there peppering them with questions).
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Original Review on 29-05-2021:

Very Satisfied

Installer went to extra lengths to satisfy me and also saved us some money ($150) Original ratings

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Geoff: "Are you happy with the performance of your system so far?"

Over nearly 2 years and allowing for the pathetic vic government feed in tariff, it has cost on average, a couple of dollars a week to run.
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Battery Installed.

Solar Dynamics quoted on a Tesla Powerwall 2 battery to compliment my 5kw solar system. The whole process was easy. The installer was a lovely bloke and very good at his job. We couldn’t put the battery exactly where I wanted it due to regulations, but we found a perfectly suitable spot for it. I absolutely love the battery. I haven’t used power from the grid for over a week. The payback time might be too long for some, but it’s seriously cool having a battery and knowing I’m less reliant on the grid.

I will be getting Solar Dynamics back to expand my solar at some point.

Battery rating: 5/5
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Lockdown aside, everything went smoothly

Buying from Solar Dynamics was simple and timely. While lockdown slowed down installation and inspection, the Solar Dynamics team got things done quickly and always kept me up to date.

The quoting process was simple and I could easily ask questions about anything I was concerned about. Pricing was also better than the next best quote for the exact same system.

Installation was done in a day for 28 panels.

The fact they are a local business is also great. I'm all for supporting the community especially when recovering from the pandemic.

Panel rating: 4/5
Inverter rating: 4/5
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They’ve been around for over 20 years and I engaged them at previous home.

Best quote, easy to talk to, no issues with arranging installation.
I’m waiting for Energy Safe Vic inspection.
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Original Review on 18-01-2021:

Smooth process to obtain quote and rebate.

Installation went well and was finished within half a day. Everyone was polite and efficient. Just one little hickup happened on the day of installation - we were not informed that the installers were coming that day. These guys were standing in front of our house at 7:30 in the morning without warning. When I contacted Solar Dynamics they were quick to reply and apologized for the hickup. All good.
We are not connection to the grid yet and still waiting for the inspector to sign off.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: 4/5
Customer Service: 4/5

6 months later we asked Craig: "Are you happy with the performance of your system so far?"

Yes I think so. It's difficult to tell but we have received credit on our electricity bills and haven't paid a bill as yet. Hence, I assume the system is working well and we are well within our limits of electricity consumption. We are thinking of buying a electric car in the next few years so looking at batteries and their prices and reliability is the next step in our journey.
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Solar Dynamics 7.4kW

Great customer service they listened to my concerns and acted accordingly.
Inverter rating: 4/5
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Great service

Still awaiting for check of solar installation... Can't say it's good until the quality check is done by independent third party
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Outstanding experience with true solar professionals at Solar Dynamics

I had been researching solar options for some time when I connected with Solar Dynamics via the SolarQuotes process. They were one of approximately 8 solar companies here in Melbourne that I vetted as part of my wanting to understand everything around my solar options. Of the 8 companies, 2 or 3 were rather basic and underwhelming (dealing mainly with sales folks who wanted to transact quickly rather than educate, and often showing little technical knowledge). 2 or 3 were solid but unspectacular, while 3 or 4 were genuinely outstanding during the research phase.

What made them outstanding? They quickly identified that I had a thirst to understand and probe at everything, and they progressed my query to their most senior advisers (usually their owners), who spent hours discussing my options and choices without ever making me feel that I was a difficulty sale - I just wanted to do it well, once. And they provided detailed, considered quotes that provided great insights behind their recommendations

Why did I settle on Solar Dynamics?

They immediately transferred me to the owner, Wayne, who spent a huge amount of time educating and adjusting possible options for my roof - panel brands and types (including 60 cell vs 72 cell panels), straight string inverter or Tigo optimisers on part shaded panels or Solar Edge optimisers on all panels or Enphase microinverters on all panels, battery options for the future etc. Each time I called back to tweak or challenge I felt welcome - Wayne liked that I wanted to know more, despite being a difficult and uncommitted potential sale. And each time we challenged and tweaked together, we improved the ROI without compromising on the quality of the overall design.

Once we finally settled on the proposed structure, I asked for final proposals from the 4 impressive solar companies that I had been talking too. Solar Dynamics proposal was exactly where it needed to be, just slightly lower than two of the others without being silly cheap if that makes sense, and well below the fourth. That, combined with the fact that I found Wayne to be the equal most impressive owner in terms of his knowledge and approach, made the choice simple.

My thinking throughout was, in terms of importance: 1) get a great solar company/installer, 2) get a great inverter/microinverter/optimers, 3) get good panels.

In Wayne and Solar Dynamics, I felt very comfortable I was getting a great Company/installer - he has a long and established track record in the industry, he has been running just the two installer crews for a number of years, and he is invested in his clients and the goodwill they can create.

We chose Enphase for the inversion system, as we were maximising my roof space and therefore had to deal with some minor shade issues - plus I figure while there is a small premium to an Enphase system, it's a 30 year asset, and the ability to have panel by panel immediate feedback on an app will be invaluable in terms of monitoring its performance throughout that time - indeed, that live feedback app immediately identified some small tweaks we needed to do post installation to optimise the system - things we would not have easily found without panel by panel information as we were still producing well, just not fully optimised.

Then finally, we settled on Longi 72 cell 450 watt panels, 12 year product warranty, 30 year performance warranty (we have a flat clip-lock roof with a jig-puzzle shape that supported 72 cell panels really well as we could fit 42 of them versus 48 of the 60 cell panels). Research and a number of the better solar company owners all indicated that these Longi panels were a fairly compelling option. Not quite the BWM panels of Sunpower or LG, more like a KIA (to paraphrase Finn), but allied with the Enphase monitoring, a strong quality combination - or at least so we hope, 30 years will tell!

Installation was done on time and well, with the crew (Stew and Michael) more than happy to indulge my continuing interest throughout their two and half days on my roof.

The girls in Solar Dynamics' office then mastered the paperwork in record time, notwithstanding it was almost Christmas, such that the inspector and the connection to the grid was completed in just a couple of days post installation, meaning we were fully live within a week of the installation being completed.

I have now referred several friends to Solar Dynamics and Wayne (and am continuing to probe Wayne about their options on their behalf!) I think that reflects how well I think his team has done.

I called the Enphase team to ask a question a week or two ago. Their team noted that they had never seen one of their systems so well optimised and performing so strongly. That's high praise of Wayne and his team.

It's early days, so obviously reviews like this can be made to look silly if things change.

But right now, I fully and unreservedly recommend Wayne and his team.

Panel rating: 5/5
Inverter rating: 5/5
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Original Review on 06-08-2020:

Good all round

I choose to use Solar Dynamics because I felt the proposed technical solution suited my situation well.

I also found the quote was clear on inclusions and exclusions.

They also showed clearly how they would support the post install process.

Other companies had some pushy sales techniques, to which I objected.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 4/5
Customer Service: 5/5

7 months later we asked Dan: "Are you happy with the performance of your system so far?"

System has beaten my expectations
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Original Review on 10-07-2020:

Seamless end to end service

Really impressed initially with Nathan who walked me through everything in language I could understand. Solar Dynamics backed up EVERY part of the installation process impeccably. They communicated every step of the process, and were responsive to my queries. The installer was great, on time, informative, flexible and courteous. Every bit of the process happened as it had been outlined to me by Solar Dynamics.......there were no surprises and they continue to correspond with me as I learn how to make the most of my system. In the end I'm really happy with every part of the process, customer service and price. HIGHLY RECOMMEND :) Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Kerry: "Are you happy with the performance of your system so far?"

Really happy with my solar panels. I changed power providers in May 2020 and installed solar panels in June. My monthly bills for the last 4 months (Nov '20 - Feb '21) have all been in credit. It's not hard to look outside and see whether I'm generating power before turning on the washing machine, and the results have shown it's been worth it. I only have 12 panels, and don't have a battery.
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Excellent installation and professional service

I originally spoke to Nathan who took me through the process of quoting and explaining the difference between the various options. He appeared very knowledgeable and was able to answer all my questions. He was not in the least bit pushy (unlike some other companies that I had experience with).

The installers were very punctual and installed the entire system (6.6kW) in a day. There was a small issue where a ceiling can light fell through the ceiling but the light was replaced and the area cleaned up with need for me to get involved. The installers also provided me with information regarding the next steps and took me through setting up the inverter onto my home network.

The electrical contractor came to sign off the system within a few days of installation and I was then generating power my my new solar system.

I subsequently heard from Solar Dynamics with the information I needed to get access the web site/application for my inverter allowing me to see live generation statistics.

Overall I was very happy with the whole process and would definitely recommend Solar Quotes and Solar Dynamics for anyone who is thinking of getting a solar system fitted to their house.
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Original Review on 08-04-2020:

Knowledgable Service Provider

The quoting process was simple & provided a good understanding for what we would be getting, along with the process involved. The installation went very well. One of the panels they planned on installing didn't end up getting installed (hence, we were left with 6273kW array), but everything else went well. The customer service was excellent, making the whole process flow in a timely manner. We would recommend them to others. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 4/5
Customer Service: 5/5

8 months later we asked Jenny: "Are you happy with the performance of your system so far?"

We left a very favourable review after installation. 9 Months down the track, we are still extremely happy with all aspects of our system.
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Solar Dynamics

I chose solar dynamics for my installation because they were prepared to discuss the advantages of various components and we settled on a good system at an excellent price. Also they could do the installation promptly. Annette talked me through applying for the Victorian grant and ensured I applied at the moment of the next release,so the approval was back within a couple of days.
The team arrived on the Friday morning as arranged confirmed appropriate panel configuration,completed installation cleaned up. and explained the inverter features
It was inspected on the following Monday and the electric companies advised the same day.
Overall I could not ask for more.

Inverter rating: 5/5
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Quality installer and company

A few cracked tiles that they were happy to replace. Sales staff and office staff really helpful in getting the job done.
Inverter rating: 4/5
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Damaged roof, poor service

Quote process was easy enough. Quotes were clear and precise. Installation was quick and on time, however cable conduit positioning was lazy and visible from front of house instead of running a few more metres to the side of house.
Damaged roof panel on garage roof, ours is a double storey so cannot safely check for damage or quality of install on top floor. Some sort of communication error between installer and inspector means three weeks between installation and commissioning. Nowhere near good enough for what was supposed to be a quality system and installer. We installed a large system ten years ago on previous house and had a better experience, though that company has since disappeared. I regret using these guys this time around and would go for someone else next time.
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Original Review on 07-04-2020:

Great service and prompt installation

The process of getting quotes, booking an installation and the installation itself was straightforward. The staff were courteous and professional at all times and answered all of my questions professionally. The installation was timely, efficient and tidy. They assisted with connection to the grid after the install. I was very happy with the system installed and the service provided and would recommend them to anyone considering a solar system. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

6 months later we asked Patricia: "Are you happy with the performance of your system so far?"

Yes
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Original Review on 20-12-2019:

Good job

The whole process of quoting and installation went really well, very prompt service, installers did a very good job with a difficulty roof, left everything very tidy and all up and running. Very happy with everything. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Cheryl: "Are you happy with the performance of your system so far?"

Everything has been performing as expected and am very happy with my solar system.
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Original Review on 25-11-2019:

Good service and customer get what they expected

The solar panel installer did great job, no cracking tiles and very friendly.
The electrician drilled a hole through the wall into my bedroom, however it was remedied to acceptable authentication.
I did not bargain because it was quality products (sun power panels and huawei) , I trust that quality products will pay your back sooner with much less chance of any hassel in years of service, not to mention the 2 k rebate makes life easy for both seller and buyer .
Original ratings

Panel rating: 5/5
Inverter rating: 2/5

Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 4/5

8 months later we asked Andrew : "Are you happy with the performance of your system so far?"

Yes. There is no issue at all and I am happy with your recommendation. The trust can be extend to future battery installation.
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Seamless process from start to finish

I did hours of internet research and sought 4 quotes. During this process, I “tripped over” Solar Dynamics when driving along Governor Road – and sought a 5th quote from them. Solar Dynamics weren’t the cheapest, but close, however their value was evident immediately when I commenced talking to Nathan, whose solar system knowledge was explained to me in simple, easily understood terms. Wayne, Annette and Odessa fastidiously navigated the complex administrative trail on my behalf, and the guys on the job were excellent. From start to finish, the system was installed “hassle free”, with timely follow up on any issues that arose. From my experience, Solar Dynamics come highly recommended.
Panel rating: 5/5
Inverter rating: 5/5
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MAGNIFICIENT

3 options quoted, no pressure, very helpful with questions. Very easy and approachable sales team.

Was not home during installation, came home to a finished job, no rubbish left behind, and a follow up contact. Brilliant.

Annette from Solar Dynamics goes beyond normal customer service.

Get on board with this company.

Inverter rating: 5/5
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Best solar ever!

All three quotes were very similar, but Wayne was happy to visit the site and take us through the process.. he did that with 8 other units in our village. He and his staff supported us, empathetically and with patience.
Everything went well, and Solar Vic followed through too.
Installation went ahead on time, and the Inspector turned up on time as well.
Couldn't have asked for better service.
Thank you to everyone.

Inverter rating: 5/5
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Friendly, efficient service

Nathan was great to talk to about the system best suited to my property. Friendly service and clear communication throughout the entire process. Highly recommend.
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Trusted solar installer

While gaining cheaper and more expensive quotes my gut instinct was telling me Solar Dynamics was the solar installer I can trust. From the initial quote from Nathan, to the organisation of the works with Annette, an extra talk to the owner of the business to clarify a technical question, the install team was punctual, easy to work with, friendly and I was very happy with the whole installation and then finishing the process off Odessa looked after connection to the grid with United energy.
Very happy with the outcome and in the end I’d always rather support a local family business than a cheaper fly by nighter.
Thanks.

Inverter rating: 5/5
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Great all round

Great initial contact. Very thorough and knowledgeable sales person. Great service throughout and quick to respond to queries. From quoting to installation and connection, everything ran seamlessly
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Dynamic

Sales and Quote were up front and tell you the facts
Installation was a breeze Installation team were punctual neat and tidy and completed a great job
Customer service was great and followed through with all the necessary paperwork to finalise the connection
Highly recommend Solardynamics and there installation team A job well done

Inverter rating: 5/5
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Original Review on 27-09-2019:

Great Solar Installation experience. Very professional.

Sales quoting was great. Could not fault it.
Installation was great. Very professional Technicians. They did not mess around. Had the whole system installed and operational in 6 Hours.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 4/5

8 months later we asked Andrew: "Are you happy with the performance of your system so far?"

So far yes
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Original Review on 09-10-2019:

Love the system, installation could be improved.

The price paid of $4,390 is after Victorian rebate and loan, and cashing in STCs. The system is 7.04kW of Sunpower P19 panels with a 6kW Fronius inverter. We also paid the $300ish for the Fronius monitoring module (which I feel was well worth it as I can monitor our electrical demand in near-real time).

Wayne from Solar Dynamics visited my house to have a look prior to quoting. He listened very closely to what it was I was trying to achieve with a solar power system and delivered on that. He was also very responsive in making some changes to the quoted system once I had learned more and spoken with other suppliers. In all, a very positive customer experience to this point.

The office staff were very helpful during the very trying time when Solar Victoria’s web portal went to hell in a hand basket, and I’m certain they (Solar Dynamics staff) were up to their necks in annoyed customers. They handled that situation very well and I was able to secure a rebate slot.

The installation was booked, but then moved at their request to accommodate other installations. I was called in advance and politely asked if this was ok, to which I said it wasn’t a problem as the installation was only moved a few days. The installers were polite, accommodating, and turned up more or less on time. The installation was completed by the end of the same day and everything was up and running.

At ground level, the installers appeared to have tidied up nicely with a few small items left here and there (I mean really small - easy to miss, so entirely excusable).

However, the situation was a little different up on the roof. My system is not a small one, so I wonder if they were rushing to finish that day. There are quite a number of depressions in my corrugated roof where the installers were not standing on the line of battens, though I understand this would certainly be unavoidable some of the time, so it’s just an observation. Of greater concern is the screws that were removed from the roof sheets (presumably to affix the panel racks) and not replaced leaving a hole and water ingress point. I found five screws missing; three in a line on one sheet at the end of the panel array, one on the ridge cap and one in a random other location. Several other screws were not sufficiently threaded in to engage the rubber gasket and seal the hole. I found a few of the original roofing screws in gutters so put them back in the holes myself, and checked all the other screws I could see to make sure my roof is water tight.

Substantial scraps across the roof sheets are evident, which will expose the sheets to corrosion. The odd nick here and there is alright, but where something has clearly been dragged across the roof and removed about an A4 sized amount paint is pretty careless and probably should have rectified somehow (even with silicone or a lick of paint). I’m not worried about aesthetics as my roof is not visible from anywhere on my block, but I am concerned about corrosion.

A slightly lesser, but still noteworthy, concern is the amount of swarf left on the roof from drilling new holes. Some of it was big enough to pick up as a sizeable clump, so the amount was not insubstantial. The problem with leaving swarf on a roof is that it rusts as it is not coated like the rest of the roof sheets, which in turn can rust the sheets over time. When I built my garage, I was very conscious of leaving swarf on the roof and swept the whole thing at the end of drilling. I would have expected similar from a professional installer as it’s a quick job at the time but cannot be done now as the panels are installed and in the way.

In all, the missing screws were nothing more than an inconvenience that I needed to address as I was on the roof anyway to clean gutters. The problem would be for a person who either isn’t as handy or not able to get on their roof to identify the issue.

That aside, the installation of the inverter and all the connections appear solid and professional. The inverter was connected to my WiFi network by the installers before they left, which I appreciated. I don’t have any concerns with the actual installation of the racking, panels or inverter; just the state in which my roof was left.

The system has been generating good power and I’m like a kid with a new toy constantly looking at the Fronius app (which isn’t brilliant as far as apps go, buts that’s a Fronius thing) to check the output.

I would recommend any of the providers that quoted my system, and I would recommend Solar Dynamics as I am very happy with the system that was designed and the price we paid - I feel we achieved very good value-for-money. I would only hope that the installers pay a little more attention during and at the end of the job.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 5/5

7 months later we asked Jeremy: "Are you happy with the performance of your system so far?"

Our electricity bills are monthly, and we have a refrigerative ducted air conditioner (the really power hungry, but best-cooling kind). The brief for our solar installer was to design a system that would power the air conditioner, which is what we received. The air conditioner can run through the day and we have enough surplus solar power to run the dishwasher or washing machine as well. We had a $6 electricity bill last January, which means even after paying the SolarVic loan we saved a great deal of money and the house stayed cool.

Even this April, with energy use down and solar generation way down, we’re still making savings (about $76 that month) well over the SolarVic loan repayments. It seems we will meet our projected financial break even point on time - about four years from installation.
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