SAE Group Pty Ltd

SAE Group Pty Ltd Reviews

4.5

Based on 1484 ratings 3 Reviews removed

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About

Take the power back!

 

SAE Group are celebrating 10 years in solar and more than 18,000 solar installations since 2010.

 

  • We are Gold Accredited Master Electricians first and foremost
  • We hold ISO accreditations 9001 & AS/NZS 4801 for quality and safety
  • We are here for the long run - from your initial enquiry to installation, servicing and beyond – we are with you the whole way
  • We deliver quality installations and offer a 12 year workmanship warranty
  • Our offer onsite assessments to cover off all aspects of your solar proposal, including any electrical work, so there will be no surprises on the day of installation – and because we are sparkies, we can handle your electrical work as well
  • With offices in Brisbane, Tweed Heads, Coffs Harbour and the Sunshine Coast, we are always just a phone call away 

 

 

 

Reviewers report paying: $5,000 - $8,800 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panel, inverter, battery, EV charger and hot water heat pump brands

EV Charger brands previously installed

Hot water heat pump brands currently installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

SAE Group Pty Ltd Reviews (1484)

Show Most Recent reviews from All time  across Australia

Average Scores

4.4/5

Value for money

4.6/5

Quality of System

4.7/5

Installation

4.5/5

Customer Service

  • 5 star 629
  • 4 star 693
  • 3 star 127
  • 2 star 24
  • 1 star 11

From Great SAE Solar to Even Better! - Our System Upgrade & Battery Addition

Eight years ago, we had our first SAE Group solar system installed and it never missed a beat. But we decided it was time to upgrade to a larger system with a battery to get even more out of solar.
We chose 19.11kW SunPower panels, a 10kW Sungrow hybrid inverter and a 25kWh battery—and we’re so glad we did.

From the very first step, the process was amazing. Everything was explained clearly and handled with professionalism. On installation day, Ryan and his team arrived right on time, worked efficiently, kept everything tidy and were a pleasure to deal with. They also took the time to walk us through the new system, which made the transition easy and stress-free.

What’s been most surprising is how being able to monitor the system has changed the way we use power at home. We’re now much more aware of when and how we use energy, and it’s helping us get the absolute best out of both the panels and the battery.
It’s a fantastic upgrade and we couldn’t recommend SAE Group highly enough.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Supplier Reply:

What a fantastic story, thanks so much for sharing it. We love hearing that your first system served you well for so many years, and that the upgrade with the battery has been such a game changer. Ryan and the crew will be wrapped to know their hard work made the process smooth and stress free. Welcome to the next level of solar living, it’s great to hear you’re already seeing the benefits and getting the most out of your energy use. We really appreciate your continued trust in SAE Group.
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SAE group

Efficient installation by friendly staff. Area left spotlessly clean and tidy.
Inverter rating: 5/5

Supplier Reply:

Thanks for the great feedback. We’re glad the team made the install smooth and left everything neat and tidy. Appreciate you choosing us and welcome to the solar community!
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Outstanding Customer Service received

SAE Group customer service staff and installers were outstanding. They regularly checked in with details of the installation and ensured all details were checked and double checked. Even with all the rain, they kept me informed as to when they would return to complete the installation.

The sales quoting and process was easy as they explained everything in detail along with providing clear timeframes for installation. The team helped with the APP installation and helped organise the grid connection after installation.

We highly recommend SAE Group Pty Ltd if you are thinking of installing or replacing your solar. I would definitely use them again.

Supplier Reply:

Thanks so much for the fantastic review. We’re thrilled to hear you had such a positive experience from quoting through to installation, even with the weather challenges along the way. The team will be stoked to know their efforts and clear communication made things easy for you. Great to hear you’re set up with the app and grid connection as well. We really appreciate the recommendation and look forward to helping again in the future if needed. Welcome to the solar community!
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Do not use - ever

All talk.
Take your money.
Poor design, no professional follow up after design.
Don't listen to the requests of the client.
Conflicting information on documentation.
Non completion of requests.
Signed in May 2025 still waiting in August 2025 for things to get finalised.
Battery rating: 1/5
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Very good experience with SAE solar.

Very good experience with SAE solar from the start to completion. Very happy and satisfied.

Supplier Reply:

Thanks for the lovely feedback. We’re glad to hear everything went smoothly from start to finish and that you’re happy with the outcome. Welcome to the solar community!
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Great battery installation

Very professional, punctual and knowledge about the product they were installing.
And were helpful in explaining the battery installation and setting up and explaining the app.
Battery rating: 5/5

Supplier Reply:

Thanks for the great feedback. We’re glad to hear the team made the install smooth, explained everything clearly, and helped get you set up with the app. Enjoy the benefits of your new battery system and welcome to the solar community!
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Terrific from start to finish and ongoing

Sales process was clear and consultative and helped us land on a solution suitable for our needs

Installation team was very polite and professional. they had to consider best options for battery locations and consulted clearly. Following installation of the battery, assisted with getting the app and showed how to use it. explained how the battery operates. excellent and trouble free
Battery rating: 5/5

Supplier Reply:

Thanks for sharing your experience. We’re so glad the sales process helped you find the right solution and that the install team took the time to walk through the best battery location and system setup. Great to hear you’re all sorted with the app and confident in how everything works. We really appreciate your feedback and welcome you to the solar community!
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Pleased

Well organised from sales to install which was tidy and delivered on time and without fuss.
Inverter rating: 4/5

Supplier Reply:

Thanks for the great feedback. We’re glad to hear everything was well organised from start to finish and that the install was smooth and on time. Appreciate you choosing us and welcome to the solar community!
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No after sales service

Initial installation went reasonably smooth.
However, some 6 months after installation i wanted to upgrade my battery capacity from 20 to 30 kWh. Technical knowledge of SAE office staff was not great providing quotes for systems that simply are not possible. Had to settle for a 25kwh upgrade.
More recently I reported two problems and after some 4 weeks I still have no answers to my issues.
Very disappointing after sales service!!!
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Still waiting

I am still waiting for the install, signed in May, and resigned in June ( due to changes in govt rebate) was told 4 weeks in May, 4 weeks in June then finally in July after chasing up was told there is a delay in the supply of the battery, have tried to email ( last email 17th July) still waiting for a response

sales process was quick and helpful
installation - still waiting
customer service - lacking after signing the contract and as I am still
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Professional Installation and Great Advice

Excellent service in every respect with great advice, professional and on-time installation, top quality inverter and battery, assistance setting up and explaining the system and app. Perfect install!
Inverter rating: 5/5
Battery rating: 5/5

Supplier Reply:

Thanks so much for the fantastic feedback. We’re thrilled to hear you’re happy with the service, install, and system setup. We’ll pass your compliments on to the team—they’ll be stoked to know their efforts made a difference. Welcome to the solar community and enjoy getting the most out of your system!
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Review

Everything went well from quoting to installation. Very happy with Solar Quotes and SAE

Supplier Reply:

Thanks for the great feedback. We’re glad to hear the process from quote to install went smoothly and that you’re happy with the outcome. Welcome to the solar community, and we hope you enjoy getting the most out of your system!
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The installer was great. Unfortunately, we have not been given a date when the Battery will be turned on. (Invoice for full amount paid )

1. Quoting was professional.
2. Installation was excellent.
3. Unable to rate post sale customer service as it has yet to happen! Still waiting for rebate documentation

Supplier Reply:

Thanks for leaving your feedback. We’re glad the quoting and installation process went smoothly. We appreciate your patience regarding the rebate documentation and will make sure it’s followed up promptly so you have everything you need. Welcome to the solar community, and we’re here if you need any further support.
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Great to deal with

I found SAE great to deal with from the outset. All involved have been communicative, flexible and professional. I made some last minute changes and they were more than happy to accommodate. I would definitely recommend them.

Supplier Reply:

Thank you for the wonderful feedback! We're so glad to hear you had a great experience with our team. It was a pleasure working with you, and we’re always happy to accommodate where we can. Your recommendation means a lot to us!
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Quality products and advice

I had a very positive experience with SAE Group, right from the initial contact through to the installation. Their salesperson listened to my requirements and provided excellent recommendations. They ultimately recommended a first class solution at a very fair price. The scheduling and installation of the system was also a very positive experience. The installation team did a great job, including cleaning up after they finished. I highly recommend SAE Group and am glad that Solar Quotes directed me to them.

Supplier Reply:

Hi Shane,
We love that we could help you on your way to a cleaner, greener future. Youve chosen a great quality system and installation that will serve you well for years to come
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Quality counts

Given the scramble that the current battery installation market, I selected to choose from reputable installers. The firm I chose had good quality products at a reasonable price.

Importantly, the firm listened to me (as against tried to 'educate' me fit their range of products).

Supplier Reply:

Thanks for the feedback Bruce, we are glad we could help. We look forward to installing your system when you're ready to go
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Honest, Professional and great Value for money.

The initial sales call was with a solar system design engineer & battery specialist who asked very specific questions regarding our home/work schedule, power usage, any plans for future home development and appetite for cost effectiveness vs quality of system. This person gave me great confidence I was getting the best system for my needs. I had a few questions regarding some of the components and how they compared to some of the other options they could provide that were a bit cheaper or more expensive and the salesperson explained in relatable detail why for my needs that the system that was selected was the best value for money.
Installation went smoothly, the installers worked efficiently, were polite and cleaned up after themselves. They offered to replace a few already cracked roof tiles and recommended I replace my roof tile mortar as it had deteriorated and could allow water leaks into the roof. The team leader explained to me the next steps of the process now that my system had been installed, helped me download the Solar interface smartphone app and sign in and gave me a thorough run down of the inverter.

Supplier Reply:

Hi Damian,
Thankyou for your feedback, great to hear our team exceeded your expectations at every step along the way. We hope you re now enjoying the benefits of your quality solar solution designed to suit you and your lifestyle
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Mostly positive, but poor follow up mars my experience.

Mostly good.
The installation itself was quick and efficient apart from them having to return to complete it a few days later.
Panel rating: 5/5
Inverter rating: 4/5
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Great all round!

Fast response to initial enquiry. Offered multiple options and a full breakdown of benefits for each. Installed panels and battery in under 1 day. Great company, would use again for sure!
Battery rating: 5/5
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SAE Solar Battery

The sales process was quite helpful and provided information initially as required . The quoted price seemed reasonable at the time. (has proven to be not such a great deal).

Nevertheless the tradesmen completed the installation smoothly, and once on site, efficiently and tidily.
While I was given a good run-down following installation, it was probably “information overload”. Not really able to absorb all at once. Probably could have done with follow up info!
Also not really sure that we are optimising use - or how to do that.
What is there to know about VPP.

Supplier Reply:

Hi Terrence,
Thankyou for your feedback. We are pleased to hear the installation of your new solar battery went so smoothly. We do understand there is a lot of information to get your head around and we have tried to call you a couple of times since your installation to see if we can assist you with breaking down the information overload. We would also be happy to walk you through some some recommendations for a suitable VPP. Please feel free to give us a call back on 1300 18 20 50
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Painless, and profitable.

Having the battery installed was an easy process from the get go. The guy who came around, gave honest and factual advice on whether it was actually even worth my money to get a battery. And he admitted at that point of time it was borderline being able to pay for itself over it's lifetime for my power usage. Having said that, I decided to go with a battery, as a way of helping the environment, and it does help with cash flow as your electricity bill becomes so minuscule without making lifestyle changes to use your solar generated power efficiently. The SAE team gave me an estimated date, of installation and price, as it was the start of NSW subsidies. And both came out better than expected considering our crazy weather this year. The installation team were very professional, punctual and even bit of a comedy duo when you got talking to them. But really when it all comes down to it, a battery doesn't change your life, it really just sits there in the corner doing it's own thing. The only thing it changes is your footprint in the environment and your bill, and when the power goes out in your street, you can stand at your window and laugh at your neighbours as bit of a bonus.
Battery rating: 5/5

Supplier Reply:

Hi Rodney,

So great to hear we could cut through the noise out there for you and provide honest advice and the right solution for you. We love hearing that our customers are not only saving money but also have security when the power goes down. Thanks also for you doing your part to help us transition to a cleaner, greener energy future!
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The panels themselves are fine, the after sales service is incredibly disappointing

I don’t usually leave negative reviews, but I feel I need to share my experience with SAE Solar to hopefully help others make an informed choice.
We had solar panels installed by SAE. Not long after, we noticed a roof leak directly under where the panels were installed. What started as a small issue quickly turned into significant internal damage to our ceiling due to the significant amount of rain we have had over the last few months.
I contacted them straight away, but it took over a month—and several follow-up emails—before anyone even got back to me. I only received a proper response after escalating things and mentioning I’d be lodging formal complaints. That really shouldn’t be necessary just to get someone to take responsibility.
A technician finally came out in early May, but since then I’ve been stuck chasing answers. I’ve followed up multiple times, even assisting in arranging a local builder to do the repair work, but weeks later I’m still waiting for a decision or timeline.
The installation itself might have been fine, but the customer service and aftercare have been extremely disappointing. If something goes wrong, you want a company that takes ownership and communicates properly. Unfortunately, that hasn’t been my experience with SAE Solar.
Panel rating: 4/5
Inverter rating: 5/5
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Very very disappointing with a number of faults over 12 months

Quotation process was good
Installation was good
After sales service when we have had system failures, incl. 1 just 1 month after installation was nonexistent. with no afterhours contact available & delays in repairs with no parts on hand.
Even during work hours to be able to speak to someone direct with any knowledge was like extracting teeth.
I have wasted so much time with SAE over faults & problems I would never recommend them.
I should have used a local company
Inverter rating: 1/5

Supplier Reply:

Hi Warrick,
We are very sorry to hear this has been your experience with us. We do appreciate your feedback as we are always looking for ways to do better. I can see that your system required an update and once this was completed you now have full visibility again of your monitoring. As a courtesy, I've jumped on today to check that your system is still working well and can see that even with relatively high consumption your battery has fully charged and is powering your home nicely. We are working hard to improve our customer contact at the moment and appreciate your feedback
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Five Stars for Overall from Beginning to End.

They could not have done anything better from our first meeting till the after service we received.

Supplier Reply:

Ahh Thankyou Gayle! we are happy we could get you own your way to a cleaner, more affordable energy future
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Off Grid 3 Phase system

Quote process straight forward
Installation went ahead as expected aprox September 2022
1, Installation Professionally installed
2, Wiring neat and tidy "external" to fuse box

Installation of backup Generator 17kVa 2024 September
On installation of backup Generator
1, Had a series of problems which affected operation and reliability
2, Both Generator installer and SAE installers when connecting to Main Inverters unable to solve problem
3, ""I solved problem. Settings on Generator incorrect. Not SAE's fault
4. After installation, cover of fuse box fell off. Broken hinges.
5. Internal wiring of fuse box was disgusting and rats nest squeezed into box
6. So bad unable to traced connections of wiring
7. Monitoring system reported Phase 1 incorrectly. ZERO Current
Phases 2 & 3 reported correctly. Direct measurements on Phase 1 were correct
8. Problem still not resolved
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After Sales Service

My solar panels are trapping a large amount of leaves beneath them which is difficult to clean. I tried contacting SAE by email and phone. After finally getting a response I was informed a technician would require to inspect my installation for a fee. I have paid the fee of $340 on the 14th May and have heard nothing since.
I will now have to begin chasing SAE to get something done, something that I have already paid for!
After Sales Service is obviously not a priority for SAE!

Supplier Reply:

Hello Hugh,

Thankyou for your feedback, I am sorry to hear this has been your experience with us. We do value your feedback and are always looking for ways we can do better.
I can see that our electrician has returned yesterday to look at a tilt racking for your system as an alternative to help better manager the leaves currently building up underneath your solar array. We will provide you with this solution for your consideration tomorrow.
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An incentive was offered by SAE Group Pty Ltd for this review. Learn more here.

Fantastic Installer! Quality system!

Fantastic Installer, no issues with the system provided and installed a year ago. Quality equipment and produces exactly what SAE advised us the system would generate. Recommend SAE Group! Would use them again in the future if I need to upgrade.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Supplier Reply:

Thanks for the fantastic review. We’re glad the system is performing exactly as promised and that you’re happy with the quality and installation. We look forward to helping with any future upgrades.
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Very good company

Very good to do business with always on time all staff are very helpful and courteous. Neat and tidy installations, they explain all about the equipment in easy to understand information and how to login on the computer to see system running.
Panel rating: 4/5
Inverter rating: 5/5
Battery rating: 4/5

Supplier Reply:

Thanks for your kind words. We’re pleased to hear our team’s punctuality, helpfulness, and clear explanations made the experience smooth and easy to understand. Neat and tidy installations are always our goal.
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An incentive was offered by SAE Group Pty Ltd for this review. Learn more here.

Easy, simple and great installation

Good quote and easy to chat to. Installation was quick and easy and they were very polite and punctual about the whole thing. Showed us how to use the whole system and great to talk to if there are any issues.

Supplier Reply:

Good quote and easy to chat to. Installation was quick and easy and they were very polite and punctual about the whole thing. Showed us how to use the whole system and great to talk to if there are any issues.
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An incentive was offered by SAE Group Pty Ltd for this review. Learn more here.

Kept us in the loop the whole way

Sales process + manager was great. Had his own SAE PV system also so had great insights / feedback on the options and where the best value is - eg inverter, tree shading etc etc.

Supplier Reply:

Thanks for the great feedback. It’s fantastic to hear our manager’s firsthand experience helped guide you to the best value options. We’re glad the sales process and advice hit the mark.
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Fantastic system has never let us down in 5 years.

I purchased an off grid system from SAE 5 years ago as it was going to cost in excess of $50,000 to connect to the grid for the privilege of receiving a quarterly bill. The off grid system was a no brainer and it has been operating reliably and constantly since the date of purchase. The installation of the panels, hardware and batteries went seamlessly and the customer experience was professional and helpful. I highly recommend this solar energy provider.
Inverter rating: 5/5

Supplier Reply:

Thanks for sharing your experience and recommendation. We’re delighted your off-grid system has been reliable and that the installation and support met your expectations. It’s great to know we could offer a smart alternative to grid connection for you.
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Great service

Whole process was very smooth from initial quote to install and a great price for a good system of roof top solar.
Tyson through to the install guys were good and whole area was tidied up after the install. Great run through of the system and the app
All working really well.
Thanks SAE

Supplier Reply:

Thanks for the awesome feedback. We’re glad Tyson and the install team made the process smooth and left everything tidy. It’s great to hear the system and app are working well for you. Thanks for choosing SAE.
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An incentive was offered by SAE Group Pty Ltd for this review. Learn more here.

Longevity and high quality of product

We have been a long-term customer and during that time have had great support. We were only just speaking about this this morning over a coffee with friends and commenting on the fact that they are a trusted company and helpful with any enquiries during our association with you.
Inverter rating: 5/5

Supplier Reply:

Thanks for your loyalty and kind words. It’s great to hear that we’ve been a trusted and helpful partner over the years. Here’s to many more coffee conversations and continued support ahead.
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5 Stars for Zero Electricity Bills since 2020

Our Sungrow inverter and Sunpower solar panels were installed in 2020 in our fully electric house and we have received $ Electricity Quarterly Credits ever since. Sale advice, installation advice and customer service all excellent.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Thanks for the fantastic feedback. We're happy to hear your Sungrow inverter and Sunpower panels are keeping the credits rolling in. Great to know our advice and service have hit the mark from start to finish.
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Easy Stress Free Solar Installation Process

Our home had sustained substantial damage following a hail storm . Apia our insurer paid to have our house roof repaired and gave us a settlement for remaining repairs .
We had an existing 5 Kw Solar System that had been installed by the SAE Group . A Thermal scan revealed that the panels , although visually intact ; were compromised and needed to be replaced . We were on a healthy feed in tariff and were aware that although tempted to power our system up risked a drop in tariff rate .
The SAE Group helped us with our decision making and we had them install a 4.8Kw Solar System. Removal of the old and installation of the new had to be coordinated with our tiled roof repairs and the work was completed in a timely manner and without fuss.
The SAE Group sent me an email during Cyclone Alfred advising us to leave our Solar System switched on. This conflicted with much messaging in the media and gave us the comfort to leave it take care of itself.
We now have the ability to monitor our solar system status on line and are enjoying life as pensioners without a power bill .

Supplier Reply:

Thank you for sharing your story. We’re so glad we could support you through what was clearly a complex situation. Your safety and solar performance are always our top priority, and it was important to us that you had clear, professional advice, especially when other messages may have caused confusion. We're proud to have helped you preserve your feed-in tariff and stay safely powered through the storm. It's great to hear you're now enjoying peace of mind and power savings in retirement.
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A work of art!!

SAE have just finished installation of two Neovolt 10 kWhr batteries. The location was a very visible area near a verandah. Andrew and team did a great job. Very neat and a positive layout that does not detract from the location.
Early days in the performance but so far so good.

Supplier Reply:

Thanks for the great feedback. We're glad Andrew and the team delivered a neat and thoughtful installation in such a visible spot. It's early days, but we’re confident you’ll continue to be pleased with the performance.
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Professional, Reliable and Efficient.

This is our third home we have had Solar and air conditioning installed by SAE.
Sales rep was very informative, giving us assurance and direction for our systems.
Installation was efficient, punctual and tidy always informing us throughout process.
Couldn’t be happier with systems installed each time and the customer service provided with education and support and reassurance.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
EV Charger rating: 5/5

Supplier Reply:

Thanks for your continued trust in us, it means a lot. We're thrilled to hear each installation has met your expectations and that our team kept you informed and supported throughout. Here's to many more years of comfort and clean energy.
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Sae group

The complete process with SAE Group was professional, efficient and cost competitive. The sales representative Mark Horley was extremely knowledgeable and he did not attempt to sell us more than we needed but instead designed a system which was ideally suited to our needs. The installation by Arthur and his team was rapid and professional, completed in one day, despite being told initially that it could take two days. Our old system was removed and recycled by SAE as part of the cost. I can highly recommend SAE group.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Thank you for the wonderful review. We're so pleased to hear Mark, Arthur and the team delivered exactly what you needed with professionalism and efficiency. It's great to know the whole process, from design to installation and recycling, hit the mark. We truly appreciate your recommendation.
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Fantastic service

I really have appreciated the after sale service!! Any questions or problem after the installation has been a breeze!!!

Supplier Reply:

Thanks so much for your lovely feedback. We're delighted to hear our after-sales service has made things easy for you. Always here to help, anytime you need.
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An incentive was offered by SAE Group Pty Ltd for this review. Learn more here.

Recommended

Tidy, timely and professional. Would use again to add a battery if price is right
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Thanks for the kind words. Great to hear you found us tidy, timely and professional. We’ll be ready if you decide to add that battery, competitive pricing included.
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Home Battery Install

Home Battery Storage added, Quality product at a very competitive price.
Expertly Installed, neat wiring layout.
Systems capabilities fully explained and understood.
Shutdown and startup proceedures fully explained and demonstrated.
Battery rating: 5/5

Supplier Reply:

Thanks for the fantastic review. We're thrilled you’re happy with the quality, price and expert installation. Great to hear the system and procedures were clearly explained and understood. Enjoy the power of your new setup.
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Excellent sevice and follow up

Whilst it was slow to get the process started the service and communication was spot on. All the people I had contact with were honest and upfront.

Site was left clean and tidy
Battery issues were promptly attended and contact maintained until working.

Supplier Reply:

Thanks for your thoughtful feedback. We're glad to hear the service and communication hit the mark and that our team kept things clean, clear and honest. Appreciate your patience at the start and happy to hear everything's now running smoothly.
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Great Installation and service

Efficient and on time, the installation was neat and the gear works a treat.
Inverter rating: 5/5

Supplier Reply:

Thanks for the great review! We're glad everything is running like a dream and that the installation hit the mark. Here's to smooth sailing with your solar setup.
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Fantastic All Round

From the very beginning on quoting, through installation and follow up everything from SAE has been wonderful.

All staff were very polite and efficient and we appreciated the extra information given to us as this was our first ever solar installation.

Highly recommend SAE!

Supplier Reply:

Thanks a bunch for the glowing review! We're thrilled to have made your first solar experience a smooth and sunny one. Our team loved working with you, and we're so glad the extra info helped. Welcome to the solar side, high-fives all round!
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Simple process and great value for money

Easy process, fast and well explained. Also the booking process for installation.
Battery rating: 5/5

Supplier Reply:

Thanks for the sunny feedback! We're all about keeping it simple, speedy and crystal clear from start to finish. Glad the booking was a breeze too!
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Cannot fault the installer and installation, 5 stars

Chose SAE via Solaquotes, amazing service, easy every step of the way always kept informed. On install day I was not on site so the installer facetimed with me to discuss, so pleased, great system generating lots of power with an app to see live just how well it’s performing. Love it

Supplier Reply:

Love this! Choosing SAE through Solaquotes was a bright move. We're thrilled you found the process easy and well-communicated every step of the way. Big kudos to our installer for the FaceTime walkthrough—solar service with a personal touch! Enjoy all that clean, powerful energy and the live app updates.
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Great install and service

Tyson was great to deal with for the quote/acceptance . Process was seamless with allocation of the install date .
Install team of Arthur and Drew were great explaining the install plan and getting the job done . All tidy on completion and good explanation of inverter reporting .
Thank you for a great experience and future power bill savings

Supplier Reply:

Thanks for the kind words! Tyson made sure the start was smooth, and Arthur and Drew powered through the install like pros. Glad everything was tidy, clear, and set for future savings, here’s to lower power bills and a sunnier setup ahead!
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An incentive was offered by SAE Group Pty Ltd for this review. Learn more here.

20KW Sunpower Maxeon System

I had an exceptional experience with SAE. Their reputation for high-quality solar panels and inverters, particularly the Sunpower Maxeon panels and Fronius inverters we selected (42 and 2 x 10kW respectively), was certainly upheld. The sales process was remarkably smooth, thanks to a knowledgeable and approachable representative. The installation team was equally impressive – highly skilled, efficient, and demonstrating unparalleled workmanship. Their punctuality was also appreciated. Furthermore, the customer service team was consistently helpful and responsive. As a first-time solar customer, I especially valued their guidance through the grid connection process. I wholeheartedly recommend SAE.

Supplier Reply:

What a fantastic review! We're so glad your first solar experience was a standout. From smooth sales to skilled installation and helpful support, it’s great to hear every part of the process met your expectations. Those Sunpower Maxeon panels and Fronius inverters are a powerful combo, and we’re thrilled you’re enjoying the results. Thanks for the wholehearted recommendation!
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Tesla battery for home

Sales and quoting process was efficient and informative.
Installation guys were polite, tidy and punctual. They explained the battery workings well after installation.

Supplier Reply:

Thanks for the great feedback! We're glad the quoting process was a breeze and that our install team kept things neat, on time, and informative. Enjoy the new battery—may it run as smoothly as the whole experience!
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Efficient and lovely staff

I had a great experience with SAE. Our sales rep was lovely, and our install team was very efficient. I look forward to using them again when we get our second battery.
Battery rating: 5/5
EV Charger rating: 5/5

Supplier Reply:

Thanks for the kind words! We're so glad you had a great experience—sounds like our team charged up the good vibes. We’ll be ready and waiting when battery number two is on the horizon!
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