Solargain Reviews
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About
From humble beginnings in 1995 as a one-man plumbing business in Western Australia, Solargain was founded in 2005 as a family-owned company. Initially focusing on solar hot water systems, the firm expanded into solar PV in 2008
The Solargain family is now over 190 employees strong, offering solar panels, batteries, EV chargers and solar hot water - including hot water heat pump - systems across much of Australia.
Here's what the company has to say:
"In an industry notorious for cowboys & fly-by-nighters, Solargain has been a stalwart advocate for quality solar, offering our customers peace-of-mind that we’ll be here for you now and into the future.
Why Choose Solargain?
1/ Proven Track RecordWith over 20 years’ experience in the solar PV business, Solargain has demonstrated unwavering commitment to the industry, our customers, and even the customers of our fallen competitors. We’ve completed over 94,000 installations of our own, making us a seasoned player with a wealth of experience.
2/ Award-Winning ServiceSolargain was recognised as the winner of the CANSTAR BLUE ‘Most Satisfied Customers’ award from 2021-5. This accolade reflects our dedication to solar system quality, outstanding customer service, and overall customer satisfaction.
3/ Trusted by Leading BrandsOur expertise is trusted by industry giants such as IKEA and QANTAS, demonstrating the high regard in which we’re held in the solar industry. When you choose Solargain, you not only benefit from our top-notch service, but you also earn QANTAS points for every purchase.
4/ Local Presence
Solargain is a 100% Australian owned & operated family business. We have offices, warehouses & dealerships strategically located in 23 locations; ensuring our products & services are accessible to residents across the country.
5/ Dedicated Service Department
Solargain boasts Australia’s largest dedicated solar service team, catering to existing Solargain and non-Solargain customers. For the 650,000+ ‘Solar Orphans’ in Australia, we’re here to help if your original solar company isn’t."
You can read customer reviews below. If you've been a customer, we encourage you to leave a rating and review of Solargain.
Reviewers report paying: $5,000 - $11,130 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel, inverter, battery, EV charger and hot water heat pump brands
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
Battery brands previously installed
EV Charger brands currently installed
EV Charger brands previously installed
Hot water heat pump brands currently installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Solargain Reviews (1114)
Show Most Recent reviews from All time across Australia
Average Scores
4.2/5
Value for money
4.4/5
Quality of System
4.5/5
Installation
4.3/5
Customer Service
- 5 star 299
- 4 star 661
- 3 star 104
- 2 star 33
- 1 star 17
05 August 2026
04 August 2026
Couldn't have been easier!
Through every part of the process Solargain walked us through each step from the quote, prep and installation and after, we felt informed and aware what was happening. Any questions we had were promptly answered and with the installation being six weeks earlier than we thought that has to be a bonus. Highly recommended and we know who to call when we get our battery installed.03 August 2026
Quick and clean installation
We had a three man team headed by Ronan who texted the day before and then again on the morning of the installation. They worked quickly and efficiently without leaving the site until the installation was complete. They cleaned up all rubbish on site and left everything neat and tidy. We would have no hesitation in recommending them to anyone.Leighton at Solargain also explained the entire process very clearly to both of us and we were also able to look at all of the components with him at the Malaga warehouse.
03 August 2026
Professional quality installation
The quoting process was thorough,The installation was done very professionally the lads were punctual and polite at all times and they cleaned up everything after they finished.
They showed us how the inverter and battery worked and how to shut it off if there is an issue.
We are very happy with the way it works
Thankyou Solargain
Inverter rating: 5/5
Battery rating: 5/5
02 August 2026
Battery Install
The installer was very professional and very informative about the battery unit being installed.Helped setup and show me all the functions of the app.
Battery rating: 5/5
28 July 2026
A new install and still amazing service
This is our second installation through Solargain after a rebuild. We were amazed at the great service the first time and still afterword than 10 years the service is amazing!!!Thanks everyone for your awesome friendly service
28 July 2026
Happy with the service provided and the team that installed the system were excellent.
Overall a very professional company that was punctual and the service was trouble free.26 July 2026
Faulty battery controller and poor customer service
We recently had a FranklinWH 15kWh battery and control system installed by Solargain Bairnsdale. It turned out that the there was a fault in the battery control system, it would not connect to the internet so we couldn't monitor or control the battery operation. We then spent 2 weeks repeatedly contacting Solargain/FranklinWH before FranklinWH finally sent a replacement for the faulty part in the control system to Solargain, who then repaired the system controller a few days later. So we had a battery system installed which developed a fault within 24 hours of installation, and then very poor customer service from both Solargain Bairnsdale and FranklinWH in getting the fault diagnosed, deciding who was responsible for fixing it and then finally getting the fault fixed. We cannot recommend either Solargain Bairnsdale as battery installers or FranklinWH as a battery brand.Supplier Reply:
Hi Gary,Thank you for your feedback. We're sorry you're disappointed with your experience.
Following installation, a fault was identified with the FranklinWH monitoring module, which affected online monitoring. Importantly, the battery system itself remained fully operational throughout this period.
Once the issue was identified, both Solargain and FranklinWH remained in regular contact with you to troubleshoot the fault. When it became clear that a replacement component was required, FranklinWH supplied the part and we returned to fit it as soon as it arrived. During this visit, the system was confirmed to be operating correctly and the monitoring issue had been resolved.
We appreciate your patience throughout the process and are pleased the issue was successfully resolved. We hope you enjoy your system and are here to help should you require further assistance.
Thanks
Solargain
22 July 2026
Excellent service, very happy with the installation and the operation of the battery
The customer service and installation process was fantastic. The only hoops we had to jump through were my fault, due to some shifting priorities, but the team were very accommodating, answered every question and were a breeze to deal with. Highly recommend.Battery rating: 5/5
16 July 2026
Great work
The process was easy with salesman adjusting our plans when asked and providing variations to the quote without fuss. The installation team were fantastic; they communicated during the process but you wouldn't have known they were there. The install too place with minimal interruption to our home business.13 July 2026
Efficient Installation
Solargain was great with the installation. Paul Harris was knowledgeable and clearly explained aspects of the installation of both the solar panels and battery. I was able to contact him both by phone and email to get information concerning the installations.The local installer was great and efficient - the full battery install was done in 2 1/2 hours, and the solar panels in around 5 hours
All the apps were set up for me and easy to use
I would certainly recommend Solargain as a great company to work with
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
09 July 2026
Easy experience from a friendly professional team
Great customer service and great installation team. Very polite and tidy during and after the install.06 July 2026
Lots of follow up
Contact was sparse this time and we were annoyed that the set date seemed to change without notice. Feel their office service has slipped. Installation was very efficient .29 June 2026
Efficient Enphase System Upgrade
Solargain recently installed an Enphase expansion to my existing solar system. The installers arrived on time, were courteous and professional throughout, and completed the installation efficiently. Everything was left tidy afterwards, and the system has been working well since it was commissioned. A straightforward experience from start to finish.Inverter rating: 5/5
29 May 2026
Franklin solar battery
We purchased a Franklin solar battery from Solar 360 and it was installed quickly and efficiently. We are very pleased with it's performance and it also looks great. The app is excellent abd provides all the information we require. The service from Franklin has also been excellent and they gave been proactive with a minor issue picked up during installation. I would recommend both companies if considering anything solar.Battery rating: 5/5
29 May 2026
Good job.
All goodInstalled when they said
Works well
Happy with job.
Supplier Reply:
Hi PeterThanks for your feedback — we’re glad everything was installed as planned and that you’re happy with the result. We appreciate you choosing Solargain.
Thanks again
Solargain
28 May 2026
Professional
I am totally impressed with the whole team, from Patrick who took the time to investigate initial problem to providing some solutions, to Brenton who did the install and followed up on queries to Amelia and the team who took care of the invoicing and paymentsSo much so I’ve now put all of the solar and battery under their care and feel much happier knowing it’s being taken care of and importantly everything g works, talks to each other and delivering what is needed.
Couldn’t recommend highly enough
Inverter rating: 5/5
Supplier Reply:
Hi GordonThank you for such wonderful feedback. We’re thrilled to hear the whole team—from Patrick and Brenton to Amelia and our office staff—made such a positive difference. We really appreciate your trust in Solargain and your strong recommendation.
Thanks again
Solargain
28 May 2026
Fantastic along the whole journey. Will be returning in future if needed
Highly recommend the team at Solar Gain for anyone looking at getting solar installed. From start to finish, the whole process was smooth, professional, and easy to understand. The customer servicewas outstanding — the team was always friendly, responsive, and happy to answer any questions I had throughout the installation.
The installers arrived on time, worked efficiently, and left everything clean and tidy once completed. The system looks great and is already performing really well. You can tell they genuinely care about the quality of their work and customer satisfaction.
Really happy with the overall experience and would definitely recommend Solar Gain to anyone considering solar panels.
28 May 2026
Instalation experience was great.
Overall all experiance was first class & instalation fast & painless.12 May 2026
Excellent Customer Service
We first used Solargain some years ago to replace an already installed inverter and add solar panels. So when we decided to upgrade and replace this time we immediately contacted Solargain again.We had exceptional customer service and information provided. The installation was great, the technicians were friendly and helpful and did a great job.
Very professional and we are extremely happy, so much so that we have ordered a new battery system to be installed
Inverter rating: 5/5
Supplier Reply:
Hi GrantThank you for your continued trust in Solargain. We’re delighted to hear you had another great experience and that the team delivered a professional installation. We really appreciate your kind words and look forward to installing your new battery system soon.
Thanks again
Solargain
06 May 2026
Very happy with Solargain and Franklin Batteries
We were guided by Tony Flint who works for Franklin batteries to engage SolarGain. They have been brilliant to deal with and installation of our new solar panels and x 2 Franklin Batteries has been impressive very timely once the quote had been obtained.The tradesman are very knowlegable and tidy they removed our old system as well. Very accomodating to our needs.Cannot thank Tony enough for his knowledge of how obtain the best renewable outcome, products and of our Franklin battery's inverter and panels for our home. His knowledge is more than sales its pratical and ensures you stay away from products that will not suits your needs. We are more than happy!!
We also obtained four previous quotes and attended a renewable exhibition to really understand our purchase.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Supplier Reply:
Hi Monique,Thank you for your review. We’re so pleased to hear that Tony’s guidance led you to Solargain and that the installation of your new solar system and Franklin batteries was timely, professional and well-suited to your needs. It’s great to know that our team’s knowledge and workmanship made a real difference. we truely appreciate your recommendation.
Thanks again
The Solargain Team
Thanks again
The Solargain Team
04 May 2026
Terrible installation with unsupervised sub contractor
I went with Solargain because of their 20-year reputation, but the reality was a nightmare. They are just a Perth company using subbies to do their work unsupervised - avoid at all costs.They sold me a 10kW system, only for me to find out after it was bolted to my house that it was throttled to 5kW. That’s a massive drop in performance that wasn't explained to me upfront.
To make things worse, the installation was a disaster. The sealants on my roof were a mess - I'm talking bird feathers and debris mixed in (see photos) - which led to water leaking into my house and damaging the ceiling. Then they sent the same unsupervised subbie back to 'fix the job' who lied to me about how he had conducted the work and had actually just gooped shitloads of silicone over the top of the dek tites, Solargain then went into bat that it had been repaired.
It felt like an unsupervised crew just rushed the job, no safe systems of work, no fall protection, very poor quality workmanship resulting in property damage.
It took months of back-and-forth and a lot of stress to get any acknowledgment. We’ve finally settled things commercially so I can hire a local solar installer to fix their mess and get the power output up to 10kw, but I’d never use them again.
If you’re looking at solar go with a local provider who installs it themselves, make sure they are not using a sub contractor and check the system and the roof penetrations before you pay them.
Battery rating: 5/5
Supplier Reply:
Hi Laurence,We’re sorry to hear that your experience fell short of expectations. While we’re disappointed this is the takeaway, we take feedback seriously and continue to strengthen our installation oversight, quality controls, and communication processes. We wish you all the best with your system going forward.
Kind regards,
The Solargain Team
21 April 2026
Review
I am very disappointed that SolarGain included the iStore Hybrid 3MPPT 10kW 1ph inverter product in my specification when they knew of the software incompatibility with Jemena (my DNSP) systems. It was also disappointing that SolarGain did not inform me of the failed installation test, explain the reason for the issue or provide any updates, leaving me to query the problem directly with Jemena.Inverter rating: 1/5
09 April 2026
Expensive Dud Inverter
Bought an entire system form them that included 16 panels and what I was told was a top of the line inverter by an Italian company Aurora which they upsold, me on due to quality and longevity, it cost $8k for the inverter alone. It died three mont5hs out of warranty with an error message that Solargain said it was irreparable. Aurora no longer existed and the device could not be serviced. They could not help em any further. Would I like a a quotation on a new inverter? Total crap.Solarpain more like.Inverter rating: 1/5
Supplier Reply:
Hi RickWe’re sorry to read about your experience and can understand how frustrating it would be to have an inverter fail outside of warranty.
We’d welcome the opportunity to look into it further. Please contact us directly with any documentation (invoice, system details, or installation address), and we’ll be happy to review the matter properly.
Thanks
Solargain
11 March 2026
Fantastic
Best in all aspects installer top notch easy to get along withSupplier Reply:
Hi KenThank you so much for your 5 star review for your solar installation! Glad you found our installer helpful and friendly.
Thanks again
The Solargain Team
11 February 2026
Cost savings
The quoting process was thorough and detailed. We were looking for value for money rather than just the cheapest. The installation went smoothly and all the questions I had were answered satisfactorily. When the installation was completed l was given an easy to understand explanation of the system and how it operated.Supplier Reply:
Hi Harold,Thank you for sharing your experience! We're delighted that our thorough quoting process was helpful to you, and that your installation went smoothly. It's great to hear our team answered all your questions and provided a clear, easy?to?understand overview of the system. We appreciate your feedback and are here if you need any further assistance in the future.
Thanks again
Solargain
11 February 2026
Fantastic installer
Ten out of ten service. Very easy to deal with, I didn't need to do anything, they handled everything. Highly recommendedPanel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Supplier Reply:
Hi Henry,Thank you so much for your top review! We are glad everything was smooth and easy!
Thanks again,
The Solargain Team
07 February 2026
Original Review on 13-04-2025:
Professional Company
Obtaining quote was easy, follow up on quote was prompt and answering questions was honest and helpful.Installation team on time, professional and did not break any roof tiles! Training in use of system was easy to understand.
10 months later we asked Mark: "Are you happy with the performance of your system so far?"
I changed over my wifi router to nbn to the premises which meant I had to reset the Inverter wifi connection. Solargain assisted and all went smoothly.01 February 2026
Good sales experience. Not installed yet
Very responsive and knowledgeable sales rep. Flex on price helped beat a cheaper offer from the alternativeSupplier Reply:
Hi Benjaminhank you for the kind words! We're glad our sales representative was responsive and knowledgeable, and that our flexible pricing helped you secure the best deal. Your feedback is much appreciated.
Thanks again,
The Solargain Team
12 January 2026
Peace of mind from passionate professionals
After extensive research and multiple quotes we were very pleased that we chose SolarGain. SolarQuotes was also a fantastic resource, supplemented by other reference sources. Their price was competitive without being the cheapest on paper. We wanted certainty of quality and support which we have received in spades. The installer was the best trade we have had through all our renovations, very passionate and professional, and friendly. Communications through the process was excellent and clear as was supporting information.When we ran into web reporting issues due to some power interruptions, the SolarGain support people were excellent with their prompt reply (thanks Jackie) and clear instructions on how to get the network reconnected. It was also great to know they could remotely monitor and see the system.
The performance of the arrays and the inverter have been fantastic.
My wife and I are detailed people and don’t give praise easily so SolarGain have done well, thanks.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Laurence,Thank you so much for taking the time to share such a detailed and thoughtful review. We’re absolutely delighted to hear that your experience with Solargain has been so positive from start to finish.
It’s wonderful to know that our competitive pricing, commitment to quality, and strong support were exactly what you were looking for. We’re especially proud to hear your kind words about our installation team — delivering passionate, professional, and friendly service is something we strive for every day, and your feedback means a lot.
I’ll be sure to pass your thanks on to Jackie and our support team as well. We’re glad we could resolve your monitoring issue quickly and clearly, and it’s great to hear that the system’s performance has been exceeding expectations.
Thanks again
The Solargain Team
30 December 2025
Original Review on 26-02-2025:
Recent Solargain installation
Just installed (Feb 2025) 13 KW Solar system with SolargainI found their quote competitive(14.5K)
They were helpful and informative
Installation went well
System operating well so far
Hasn't rained yet (so can't comment about roof leaks)
Also installed EV charger
Had to set up the charger WiFi myself which was a bit tricky
So far satisfied customer (Early days)
10 months later we asked Teresa : "Are you happy with the performance of your system so far?"
Yes it has24 December 2025
Sound and reliable
Used Solargain guys for our original solar system about 10 years ago. Good advice, not pushy, prompt delivery and installation. Got panels, 3 phase, car charger & batteries. Big job handled very well.From your recommendations: Had issues with Solahart hot water so would never trust them to do a solar system. First choice was far too expensive. They also added back future savings to the purchase price - a bit deceptive IMHO.
Panel rating: 5/5
Inverter rating: 5/5
EV Charger rating: 5/5
Supplier Reply:
HI Mark,Thank you so much for coming back to Solargain after 10 years, we really appreciate your continued trust. We’re glad the upgrade with panels, 3 phase, batteries and a car charger went smoothly and that our team could deliver clear, no pressure advice.
Thanks also for sharing your experience with other providers. Being transparent and straightforward is important to us, so it’s great to hear that stood out.
It’s been a pleasure working with you again we’re always here if you need anything in the future.
Thanks again,
The Solargain Team
08 December 2025
Inadequate post sales support, supplier wont warranty parts
The vendor is refusing to replace a failed part in a newly installed system less than 3 months old, claiming it was damaged by conditions not covered by warranty, and now I have to dispute this with consumer protection. The vendor's own spec sheet and warranty clearly show that the operating conditions never exceeded tolerances.A voltage sag event occured which dropped the grid power to 150v for several sessions, lasting a few minutes, and affecting 100+ western power customers.
The vendor is now claiming that a power surge damaged the part, when there is no evidence of a power surge, IE an event exceeding ~240v, having occurred.
The spec sheet provided by the vendor clearly shows that the oeprating voltage of the part is ~76v to ~288v.
It took multiple calls, all of which were answered by people who couldn't or wouldn't give more information or even an ETA, because the supervisor to whom the complaint was excalated was on holidays. When the supervisor returned, they refused to replace the part at their cost under warranty.
Because of this, I began a complaint with consumer protection, with LGIRS and I've made a fraud report with the clean energy regulator that issues certificates and reported the failed part to clean energy council which certifies parts.
I would strongly caution anybody against using Solargain as their solar power system installer, because their after sales service and warranty claim department will straight up lie to customers about the cause of failed parts and why they aren't warrantable, despite Australian consumer law being quite clear on the subject.
Inverter rating: 1/5
Supplier Reply:
Hi TysonThank you for sharing your feedback. I can see that you have an open service case with our team, and we’re committed to working with you to reach a resolution. If you need any updates or have further questions, please don’t hesitate to contact us directly—we’re here to help.
Thanks,
The Solargain Team
06 December 2025
Excellent install, I have used them before
From sales through to installation it was a smooth processPanel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
EV Charger rating: 5/5
Supplier Reply:
Hi Troy,We are so glad to hear the process was smooth from start to finish! Enjoy your new system.
Thanks,
The Solargain Team
03 December 2025
Franklin battery and Solargain
Solargain have provided exceptional service from the quoting process through installation and after sales service. The installation team were on time, professional, neat and tidy and extremely helpful offering useful advice and instructions. The Franklin battery and associated App are easy to use, efficient and proving to be perfect for our household requirements. The technology and offsite support are fantastic and we highly recommended. Very happy with the service provided by Solargain and the Franklin battery.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Supplier Reply:
Hi Anne,Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with Solargain—from quoting through to installation and after-sales support—has been exceptional.
We’re proud to offer technology that’s easy to use and backed by strong support, so your recommendation means a lot to us.
Enjoy the benefits of your system!
The Solargain Team
02 December 2025
Very pleased
Very organised from quote to installation. Process was easy and communication during installation was very good.24 panels, iStore 5kw inverter, iStore 15kw battery, iStore EV charger, backup box for 3 essential circuits.
Supplier Reply:
Hi Gianluigi,Thank you so much for your wonderful feedback! We’re thrilled to hear that your Solargain experience was smooth from start to finish and that communication during installation met your expectations.
It’s exciting to see the full iStore home electrification package installed, including iStore's 5kW inverter, iStore 15kW battery, iStore EV charger, and a backup box for 3 essential circuits — a fantastic setup for energy independence and flexibility.
If you have any questions or need support in the future, we’re always here to help. Enjoy your new system and the benefits it brings!
Thanks again,
The Solargain Team
02 December 2025
Reliable installer. Good service.
Very happy with our solar installation. Solargain have been great from start to finish. Would definitely recommend them.Supplier Reply:
Hi Gerard,Thrilled to receive your 5-star review for your solar system installation and we are happy to hear you would recommend us!
Thanks again,
The Solargain Team
02 December 2025
Took a while to understand the full nature of the install and the pros and cons of our choice.
I was confused about the system needed and the pros and cons. Went with battery ready system as payoff with current battery prices not good. Sales guy was patient and forthcoming. Booking didn’t align with sales promise but install date was ok.Two guys for install who turned up ready and at the time promised. One focused on the electrical connections as was very courteous and professional. The other younger guy did the panels install. He was friendly but lied to me at least twice.
System working without problem so far but has never yet generated a full 5kw per the app on my phone. I got a battery ready 6.6kw system.
Supplier Reply:
Hi Bob,Thank you for sharing your experience with us! We’re glad to hear that you found our sales team helpful and that the installation went smoothly. We appreciate your feedback about the installation process. If you have any concerns about the system's performance, please feel free to reach out. We’re here to help!
Thanks again,
Solargain
02 December 2025
My Battery
I was very happy with the person doing the quote , who was my contact person throughout. The guys that did the job were excellent and very willing to answer any questions I had. My only problem was the lady who was supposed to help me with the app on my phone never responded to my calls.Orherwise everything was excellent.
Supplier Reply:
Hi LorraineThank you so much for taking time to leave us a review - we are glad your installation experience was great and we are here to help should you have any further questions, please don't hesitate to reach out.
Thanks again,
The Solargain Team
01 November 2025
Supportive and professional
Awesome to deal withProfessional helpful supportive
Supplier Reply:
Hi JillThanks so much for your 5?star review! We’re glad you had a great experience with Solargain!
Thanks,
The Solargain Team
15 October 2025
Ricky and Tyler did a fantastic job very neat work
Very good and informative told me everything I wanted to knowPanel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Supplier Reply:
Hi Karl,Thank you for your feedback! We’re glad our team was able to provide all the information you needed clearly and helpfully. Enjoy your solar!
Thanks again
The Solargain Team.
07 October 2025
Worst Aftersales Support Ever
I had existing solar and went all out to fully electrify the house so i got Solargain to install a battery, hot water service and ev charger. Things started well, even the install was pretty smooth - then the wheels fell off. Zero support to rectify issues with the system. The hot water system doesn't communicate with their app - even though their website says it does. The system wasn't properly installed so no DLR function for the EV charger. The app also claims to show real time data - but it doesn't come even close - you have to force the app closed and relaunch it to get updated data. They don't respond and are just fobbing us off with excuses. They also wont remove the zero export limit, despite us having an agreement for export in place with the network operator. In a nutshell, the system isn't whats advertised or what was sold. Solargain, once they have your money are difficult to deal with and I do not recommend them. Solargain shoild be avoided.Panel rating: 4/5
Inverter rating: 5/5
Battery rating: 1/5
EV Charger rating: 1/5
Supplier Reply:
Thank you for your review. I can see we have a current service case open for you and are actively working to organise a solution. We appreciate your patience and understand the situation is more complex than usual. Rest assured, our team is dedicated to resolving these outstanding items as quickly as possible.03 October 2025
Fantastic installer and service
Got a 5 kW solar system about four years ago from Solargain. The knowledge and experience with well was second to none and ended up recommending our friends and neighbours.Then even now four years later, they are still fantastic to deal with in service when I need my password reset for my inverter. 10 out of 10.
Inverter rating: 5/5
Supplier Reply:
Hi Matt,Thank you for sharing your experience and for the top 10/10 review! We’re thrilled to hear your solar system has been performing well over the years, and we’re glad our team could continue to support you whenever needed. Your recommendations mean a lot to us!
Thanks,
The Solargain Team
22 September 2025
Solargain Wins
Staff were very polite helpful and explained everything in an easy to understand way. Price was higher than others for the same system, but they had better reviews, and quote was easy to understand and informative, unlike some others that quoted. Has not yet been installed.Supplier Reply:
Hi Andrew,Thank you for your thoughtful feedback! We’re glad our team made everything clear and easy to understand, and we truly appreciate you choosing us based on our reviews and service.
Thanks again,
The Solargain Team
10 September 2025
Great Communication & Great Service
Great communication throughout the whole process, it was great to have someone come out to site and talk me through what his plan of attack was.Very happy with the service
The product looks lovely and we are very happy with it.
I would definitely recommend them in the future and to others
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Arron,Thank you for your wonderful feedback! We’re delighted you’re happy with the service, and it’s great to hear the inverter looks as good as it performs. Your recommendation means a lot to us!
Thanks again,
The Solargain Team
27 June 2025
One of the Jinko panel was generating 15% less electricity.
I contacted Jinko and Alif who answered my call organised a replacement, delivering the panel to my address and installing by Cowlec Electrics. Shan and his team arrived within few days.
I would recomand Jinko not only for panels but for it's helpful team.
Panel rating: 4/5
Show Details
I contacted Jinko and Alif who answered my call organised a replacement, delivering the panel to my address and installing by Cowlec Electrics. Shan and his team arrived within few days.
I would recomand Jinko not only for panels but for it's helpful team.
Panel rating: 4/5
12 June 2025
Excellence at its best.
Solargain:This is now our second house with solar fitted via Solargain & it wasn't a hard decision going back to them.
From first contact then Jason's prompt & very reasonable quote everything was set in motion. Communication along the way was excellent & 6weeks later on the day the guys turned up on time. Our entire 7.9kw system was up & running by late afternoon, the area left clean & tidy, the guys did a first class professional job.
Thankyou to Jason & the team.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Carmen,Thank you for choosing Solargain again! We’re delighted Jason and the team delivered a smooth process, from clear communication and a prompt quote to a professional installation of your 7.9kW system. It’s wonderful to hear everything ran on time and the area was left spotless. If you require any further assistance in the future we are happy to help!
Thanks again,
The Solargain Team
05 June 2025
Solargain install
Solargain has provided me quality install and solid advice on this occasion, and on previous installs I have had in the past on other properties. They take the time to consider your situation and have the ability to tune their recomended system to suit your needs and desires. Install was very professional. After sales service has be excellent - they were consistent in followup to sort out a small issue re-estabilishing my remote monitoring after we had rented the property out for a few years ans moved back in.Inverter rating: 5/5
Supplier Reply:
Hi Mark,Thank you for your wonderful feedback! We’re delighted to hear you’ve had consistently positive experiences with our advice and solar installations across multiple properties. It’s great to know our team’s tailored approach, professional installation, and reliable after?sales support made a difference. We appreciate your trust in Solargain.
Thanks again,
The Solargain Team
27 May 2025
solar installation
very professional install team, job completed in around 5 hours. Looks pretty good.Solargain took care of all the essentials including Origin so very happy with that element
14 May 2025
Customer Service, aftercare
I had an Enphase system installed by Solargain and it is brilliant. Just recently the reporting system dropped out . So I called Solargain and dealt with Jackie.She was brilliant. Helped me reboot system and followed up and watched it for a couple of days, and kept messaging me to confirm our success. Great customer service here.
Panel rating: 5/5
Inverter rating: 5/5
Very professional Installation
The sales and voting process was very straightforward and quick with the sales team responding quickly to changes resulting from their site appraisal, an upgrade of the panels (free of charge) due to low stock of the older panels originally quoted for and another change due to roof tile configuration.The installation team were prompt, polite and helpful throughout the two days. They produced a very professional and tidy installation and connected us to the grid and set the system working and showed us how to use the system before they left