Sigenergy review

Sigenergy - Battery Reviews

4.9

Based on 603 ratings
Finn Peacock

Finn's Sigenergy Batteries Review & Verdict

Finn Peacock has been a Chartered Electrical Engineer since 1998, and is ex-CSIRO

Sigenergy's SigenStor battery is one of the more interesting systems to be unleashed on the home energy storage market.

It's a modular system where all the components (except the AC EV charger) are installed by dropping them onto the module stack, whether that's a:

  • 5 kWh or 8 kWh battery module
  • 1ph Solar Inverter
  • 3ph Solar Inverter
  • DC EV Charger

Whether you choose single or 3 phase, the whole thing will run happily off-grid, out of the box as long as you've sized it appropriately and have installed their Gateway.

While a new company, Sigenergy is headed by Tony Xu, who was with Huawei for 23 years – nearly 10 years of that as president of the Fusionsolar division.

Problems with some Sigenergy inverters identified by SolarQuotes in late 2025 led to a spate of melted plugs. The company blamed the overheating issue on installers, but launched a program to replace affected inverters with a redesigned product in an attempt to address the problem. 

Sigenergy Batteries: Pros & Cons

  • Sensibly priced
  • Modular, expandable
  • Single- and three-phase models available
  • Blackout protection
  • Grid connect or off-grid
  • Well supported
  • Very detailed monitoring
  • Issues reported relating to overheated terminals, melted plugs and burnt out wiring on some improperly installed single-phase inverter models.
  • Is not open about problems and responds negatively to criticism
  • Installation may be a bit fiddly in terms of fixings

About Sigenergy

Sigenergy is a newcomer to the solar energy storage market - and the company's flagship SigenStor battery is an intriguing solution.

Australian Office Contact Details

Address: Suite 02, Level 7, 191 Clarence Street, Sydney, NSW 2000
Tel. (Sales): 0400 108 934 
Tel. (Support): 0452 417 654 
Email (Sales): [email protected] 
Email (Support): [email protected]
Australian website

Company Info

Sigenergy was founded in early 2022 by ex-Huawei solar division president Tony Xu. While the firm has only been around for a couple of years, it boasts 600+ employees; 70% of who are R&D personnel.  The company has an 8,000 square metre facility in China housing its global headquarters and all those R&D folks.

Sigenergy's battery manufacturing plant is a 20,000 square metre factory located in the Lin-gang New Area in Shanghai, which has an annual production capacity of 6 GWh. In an effort to "green" its operations, Sigenergy has installed a 3,000 square metre (capacity not noted) solar system on the factory's rooftop.

SigenStor Solar Battery Highlights

Sigenergy introduced the SigenStor to the Australian market in 2023. The company claims the SigenStor is the first "five-in-one" energy storage system. It combines:

  • a PV hybrid inverter
  • battery pack
  • battery PCS (Power Conversion System)
  • Optional EV DC charger module - V2X "ready" (bidirectional charging)
  • EMS (Energy Management System)

The batteries are available as single-phase models in 5kW, 6kW, 8kW and 10kW AC ratings, with 2, 3 or 4 MPPT inputs. In three-phase, it's available in 5kW, 10kW, 15kW, and 25kW AC ratings, with 2, 3 or 4 MPPT solar inputs.

There are 5kWh and 8kWh battery packs available — and a couple more choices on the way — which are stackable to six units high. Additionally, further parallel capacity can be added.

The SigenStor offers blackout protection, with a very quick switchover time -  5-millisecond switching to backup mode. When grid power is restored, the system transitions back within 0 milliseconds. When installed as a battery hybrid (requiring a fee-based firmware upgrade), a gateway is available for full home backup.

On the EV charging front, it's capable for DC EV fast charging at 12.5kW or 25kW capacity. AC EV charging can be carried out at 7kW, 11kW (3-phase) or 22kW (3-phase) with dynamic control.

AI is also integrated into the SigenStor, which polls the battery every ten seconds. The app can be instructed using AI-powered chat. And just on the app, it offers very detailed monitoring - providing information as granular as individual cell voltages and temperatures.

As for VPP support, SigenStor has been integrated with several VPP platforms in Australia, with more to come.

The SigenStor has an IP66 rating; so it's suited to outdoor installation. It has an operating temperature range of -20°C to 55°C according to the datasheet and the warranty document confirms it can't be operated outside of -20°C to 55°C ambient temperature.

SigenStor Safety Features

---
Update: 13 November, 2025. Inverters in some single-phase SigenStor systems are experiencing overheated terminals, melted plugs and burnt out wiring. The company is aware and taking action. More information here.
---

In addition to using LFP (lithium-iron phosphate) battery cells - a very stable Li-ion chemistry - the SigenStor has five layers of protection:

  • Multiple advanced temperature sensors monitored by AI.
  • Internal fire suppression system - aerosol based, claimed to extinguish fires within 4 seconds.
  • Decompression valve.
  • Aerogel-insulated pads between cells to prevent spread of heat.
  • High-temperature-resistant insulation. 

The above really only scratches the surface - for a deep-dive into this battery, check out SQ's Anthony's post on SigenStor. You can also see estimated pricing and compare specs with other home energy storage solutions on SQ's solar battery comparison table.

Warranty Information 

The SigenStor has a 10-year product warranty on the battery and energy controller, 5 years on the gateway, and 2 years on the power sensor and communications modules. Sigenergy warrants that the battery system will retain either 70% of usable capacity at year 10 or for a minimum energy throughput of 15.85MWh for the 5kWh module or 23.77MWh for the 8kWh; whichever comes first.

Installer Approved

While the SigenStore battery is only new to the Australian market, or any market for that matter, it still managed to take 2nd place in the 2025 Installers' Choice Awards.  We asked installers, "If installing a system on your own house today, what brand's batteries would you use?"  and Sigenergy took 2nd place in a literal vote of confidence.

Sigenergy has 12 solar batteries in our database

Filter by:

Battery Type 
Usable Storage 
Power 
All-In-One unit 
Off-grid capable 
Product Name
Approx Price
Battery Type
Usable Storage Capacity
Power
All-In-One unit
Off-grid capable
SigenStor Single-Phase (13 kWh)
$6,300
13 kWh
5 kW
Yes
Yes
SigenStor Single-Phase (16 kWh)
$6,800
15.6 kWh
5 kW
Yes
Yes
SigenStor Three-Phase (13 kWh)
$8,000
13 kWh
5 kW
Yes
Yes
SigenStor Single-Phase (24 kWh)
$10,000
23.4 kWh
6 kW
Yes
Yes
SigenStor Three-Phase (16 kWh)
$8,600
15.6 kWh
5 kW
Yes
Yes
SigenStor Three-Phase (24 kWh)
$11,900
23.4 kWh
5 kW
Yes
Yes
SigenStor Single-Phase (32 kWh)
$13,700
31.2 kWh
10 kW
Yes
Yes
SigenStor Three-Phase (32 kWh)
$15,500
31.2 kWh
10 kW
Yes
Yes
SigenStor Three-Phase (40 kWh)
$19,600
39 kWh
10 kW
Yes
Yes
SigenStor Three-Phase (48 kWh)
$24,000
46.8 kWh
10 kW
Yes
Yes
SigenStor Single-Phase (40 kWh)
$17,800
39 kWh
10 kW
Yes
Yes
SigenStor Single-Phase (48 kWh)
$22,000
46.8 kWh
10 kW
Yes
Yes

 

Sigenergy Reviews (603)

Show Most Relevant reviews from All time

  • 5 star 565
  • 4 star 32
  • 3 star 2
  • 2 star 2
  • 1 star 2

View Timeline

The battery has easily been the best part of our installation. The versatility is incredible and it has completely changed the way we manage our energy use. Having real time visibility and control over when we store, use and export power gives us confidence that we’re getting the maximum benefit from our solar system. Whether it’s powering the home overnight, preparing for outages, charging future EVs or managing high demand appliances, the battery puts us in control of our energy consumption in a way we never had before!

Installed By

Installed 2026. Previously feeding back into the grid. Now with a battery will change to a panel + battery plan or consider a Virtual Power Plant plan through my energy provider. $21400 after rebates

24.18kWh Battery storage with home energy system
EV Charger Sigenergy Sigen EVAC 7 1 (incl.)
Battery Storage Sigenergy SigenStor-20T-24 (24.18kWh / 23.4kWh usable) 1 (incl.)
Inverter Sigenergy Sigen Energy Storage System SigenStor-15T-24 (AS4777-2 2020) (15kW) 1 (incl.)
Installation & labour 1 (incl.)
Configuration of WiFi monitoring and App Setup 1 (incl.)
wireless smart meter

Installed By

Performing perfectly so far. They came pre-charged to 40%, which is a good thing because my new 3-phase meter had not yet been installed so I needed to be off-grid immediately. What a good test for the system! 16kWh was plenty of power for one night and all battery modules were fully charged to 40 kWh by midday on day one.

Installed By

It does what I wanted, providing overnight power without needed to use the mains.
I considered upgrading to 24kWh but that is more than needed. However an important consideration in choosing Sigenergy is that the batteries are scaleable, meaning additional batteries can be added at any time. Not all brands can do that.

Installed By

Initially we were going to go for a 5kw Enphase battery because we have Enphase micro-invertors on the old Q-Cells, but the cost did'nt stack up. We then set our sites on an 8kw Alpha-ESS, but were a little cautious about negative feedback around support issues. After speaking to the Sales person at Smart Energy Answers, he convinced us to go for the cutting-edge Sigenergy battery. Being modular, he suggested 2x8kw units for a total of 16kw. We couldn't be happier. It is a fantastic battery. The app is really great and the ongoing development of the app where Sigen ask customers for there input for new features is incredible. I'm only sorry now I didn't go for a 24kw system, just to tide over possible long rainy weeks in winter.

Installed By

The battery not only looks great but has been working very well keeping and backing up not just our home but also my Sons granny flat and a Tiny home that my in-law lives in, plus our pool. The app is simple and easy to use and shows you everything.

Installed By

Installed By

Installed By

Working well, a good investment. there should be more battery installations.

Installed By

Installed By

The new clean energy heart of the home. So far 5 weeks without importing a single kWh from the grid. The Sygenergy App is great and apparently to even get better and is easy to use, but has the ability for you to take more control and manual overrides.

Installed By

Installed By

On a Globird ZEROHERO plan, even this modest battery is sufficient to completely run an all-electric house (including EV) with zero power bills and steadily increasing credit !

Installed By

Installed By

Installed By

Installed By

Installed By

Overall I am very happy with the battery and its capabilities. The WiFi connection is a bit flaky (I have independently confirmed there is excellent WiFI connectivity at the battery location). There have been a couple of unexplained outages over the first few months of operation, but in each case the system returned to normal in short time.

Installed By

Installed By

Really love all the features and visualisation in the app.

Installed By

Installed By

Network issues. Needs to be hardwired to be safe

Installed By

Go as large as you can afford if you have plan to have an EV later.

Installed By

Installed By

Installed By

Installed By

happy with the battery , easy to use (ie the interface)

Installed By

An incentive was offered by Koala Solar for this review. Learn more here.

Installed By

Works exactly as expected. The app is easy to use to manage the system.

Installed By

Installed By

ECG originally installed our 12kw system in 2022 and have just recently installed batteries to provide storage and back up. The team’s constant updates, follow ups and workmanship are second to none. From the first (of a few) requests for quotes and changes to quotes they have been accommodating and very prompt in their responses.
I would highly recommend ECG to all looking for personal and professional service in anything electrical not just solar.

Installed By

Installed By

Installed By

Virtually off grid since March

Installed By

Very Happy. working well

Installed By

Installed By

Installed By

Installed By

Installed By

Installed By

Installed By

Excellent usability through app control.

Installed By

Tim took the time to understand our energy needs and recommended the right-sized battery for our home, ensuring we received the best solution without any unnecessary upselling.

Installed By

Installed By

Works well.

Installed By

Installed By

Installed By

The modular setup of the stackable ‘bricks’ sitting under the inverter (all in one stack) makes the whole system look clean and modern. We were recommended a smaller battery (less individual units) than what I elected to go with and in hindsight, the recommendation from Brightworks probably would have been sufficient for our use - we presently fill the battery early in the day and then don’t tend to dip too much below a 50% state of charge overnight/into morning before the battery swaps back from discharging to charging again. While we haven’t yet seen how the whole system performs during winter (and minimum solar-collection periods), we’re confident this battery will keep us off grid and maintaining multiple EV charges based on recent data.

Installed By

Installed By

Installed By

 To get your quotes, please enter your postcode: