Sungrow solar inverters reviews

Based on 1317 ratings Aus Ranking

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About Sungrow, Solar Inverters

Sungrow solar inverters review

Sungrow Customer Service: 1800 786 476

Sungrow Power Supply Co Ltd is a Chinese company that was established in 1997 and operates in several different energy-related niches, including wind power conversion, inverter production for photovoltaic systems and energy storage.

The company says more than 154GW of Sungrow inverter capacity had been deployed worldwide by the end of 2020 and the manufacturer looks set to keep powering ahead in 2021..

Walking the clean energy talk, Sungrow has also committed to sourcing 100% renewable electricity for its operations by 2028.

Sungrow has been present in the Australian solar inverter market since 2012. Its Australian operations are based in North Sydney, NSW, so should you need specific technical assistance, or in case you have any questions about their warranty policies, you can contact Sungrow easily by calling them, sending them an email, or by dropping in if you happen to live in the area.

Depending on their requirements, customers can choose from a pretty solid range of solutions, including single-phase inverters such the SG3KTL-M, SG4KTL-M and SG5KTL-M; or three phase models such as the SG3KTL-EC, SG5KTL-EC and SG10KTL-EC. Sungrow's inverter range also includes hybrid models including the SH-RT and SH5K.

Sungrow Warranty Notes

Sungrow offers a standard product warranty period of five years from the date of installation and no more than six years from the manufacturing date of a solar inverter - so that's something worth checking.

However, in April 2020, Sungrow announced it was offering 10 years’ warranty for some inverter models purchased from 1st April 2020 and installed in Australia. The list of eligible Sungrow inverter models can be found here.

If you have problems with your Sungrow inverter, your first port of call is the original  installer. Despite what some might say, if the installation company is still in business then they are the ones liable for the repair/replacement of a faulty inverter assuming it is still within its warranty period.

If your original installer is no longer in business or contactable, you'll need to lodge a warranty claim with Sungrow.In order to do so, Sungrow advise you must arrange an installer to test the solar inverter to determine if it is faulty (Sungrow can help you find someone in your area if you call them on the number listed above). If a fault is confirmed, Sungrow will work with the installer to arrange a replacement inverter. Notably - you are not compensated for the out of pocket cost of the initial testing.

Sungrow Hybrid Inverter Cybersecurity Flaw

In early January 2020, an engineer based in Brisbane revealed he had identified a series of security flaws in Sungrow's hybrid inverter, model SH5K-20. In March 2020, Sungrow announced they had shipped a firmware update that has fixed the flaws.

Sungrow is currently listed as an SQ-approved brand. If you're an owner of one of the company's products, we invite you to share your experience with other visitors to this page. You can add your Sungrow solar inverter review by clicking the "leave a review" button at the top of this page.

Sungrow Solar Inverter Reviews

Bought From: Dillon and Kenzie Electrical Co Show additional information
I opted for Sungrow's monitoring as well which meant an extra monitoring breaker or component was installed in the meterbox. The data seems realtime but the issue seems that it is slightly delayed by few seconds or minutes - which means it may not be as easy to narrow down high consumption at times.
Bought From: OneTeam Energy Pty Ltd
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Bought From: Your Choice Solar Show additional information
Bought From: SEM Brisbane Show additional information
So far so good. One slight hitch when it needed a reset. Rang Cove Technologies and was talked through the process in 5 minutes.
Bought From: Cove Technologies Pty Ltd
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Very quiet
Bought From: Green Solar Energy NSW
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Would be great to see these come with the energy meter that goes in the switch board so you can see how much your exporting.
Bought From: Advanced Energy Management VIC
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We have 2 inverters installed. A 5.99 KW and a 4.99 KW. The 5.99 is a hybrid which is wired up to charge the battery and feed the house.
Bought From: Lightning Solar & Electrical - Melbourne
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Since my house has 3 phase power I went for the 3 phase inverter, even though its only a 6.6kw system. Its installed in the garage and I've not noticed it making any noise. The only downside I can see is that there is no screen on the inverter to show the output or any other info. There's a couple of flashing lights to show its working but that's it. The app works really well though, and I didn't find it too hard to set up.
Bought From: ECG Electrical Victoria Pty Ltd
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Bought From: Ever Power Solar Show additional information
Bought From: Green Solar Show additional information
Bought From: Captain Green Solar NSW Show additional information
Bought From: Swanns Solar and Electrical Show additional information
Bought From: Green Solar Show additional information
looks good seams to be working well
Bought From: Smart Energy Answers Parramatta - Inner West Sydney D
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The app is rubbish. Have no idea how much it is producing or even if it is working at all
Bought From: Solar Farmers
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The WiFi app is so easy to see exactly what your getting or using
Bought From: SAE Group GC - Ipswich Corridor
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Bought From: SolarEZE Brisbane Show additional information
Not so much the inverter itself, but the app for monitoring the system.
It's showing an error and has been two weeks with no satisfactory update on when this issue will be resolved.
Bought From: Quick Fix Solar and Electrical Pty Ltd
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Bought From: Dillon and Kenzie Electrical Co Show additional information
Bought From: Twin Solar Show additional information
Bought From: Dillon and Kenzie Electrical Co Show additional information
Bought From: Sun Current Show additional information
Needed a software update after installation
Bought From: Raw Power and Lighting
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Bought From: Your Green Planet Show additional information
Bought From: Primero Electric and Solar Show additional information
Bought From: InStyle Solar Show additional information
Bought From: MJ Solar Solutions Upper Hunter Show additional information
Bought From: Blake Campbell Solar Show additional information
Bought From: InStyle Solar Show additional information
Bought From: InStyle Solar Show additional information
Bought From: InStyle Solar Show additional information
Bought From: SolarEZE NSW-SE QLD Show additional information
WiFi connected & easy updates,
Bought From: Coastal Solar
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Bought From: Green Solar Show additional information
Great inverter. The website work well and I can track exactly how much power i'm generating.
Bought From: Bondi Solar Energy
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Bought From: Essential Energy Solutions Pty Ltd Show additional information
It's performing to expectations, good.
Bought From: Brenton Moore Electrical
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making more in 3 hours Sept. than previous system for a full summers day
Bought From: Dan the Solar Man Angle Vale
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Bought From: SolarEZE NSW-SE QLD Show additional information
Sometimes stops on the warmest days and resumes after ten minutes. Smart Energy Answers is to provide some advice, which they expect is to do with the ability of the grid to receive generated power.

About a month after installation, and needing to do a couple of follow ups with Smart Energy Answers, a simple and quick software upgrade of the inverter meant no more stopping and starting, and therefore improved total day outputs. Would have been better if the upgrade was offered, I'm sure i was not the only customer affected.
Bought From: Smart Energy Answers ACT
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Bought From: Smart Energy Answers Sydney Hills District Show additional information
Bought From: Iinergy Show additional information
Bought From: Ever Power Solar Show additional information
Bought From: Apollo Solar Townsville Show additional information
Bought From: Solar Pumping Solutions Show additional information
Bought From: GemEnergy Darwin Show additional information
Bought From: Smart Energy Answers VIC Batteries O Show additional information
Bought From: iGreen Energy Show additional information
Its only 3 days since my install but is working very good with a good output.
Bought From: Your Green Planet
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Sungrow has 17 solar inverters in our database

Model DC Voltage AC Power Efficiency
SG10KTL1000V10000 98.00
SG12KTL1000V1200098.00
SG15KTL1000V1500098.00
SG1K5TL450V150095.00
SG1K5TL-31450V1500 95.00
SG20KTL1000V2000098.00
SG2K5TL500Vdc250097.30
SG2K5TL-31500V2500 97.30
SG30KTL1000V3000097.30
SG3KTL520V3000 97.30
SG3KTL-31500V3000 97.30
SG3KTL-M550V300097.40
SG4KTL550V400097.30
SG4KTL-31500V4000 0.00
SG4KTL-M550V400097.60
SG5KTL520V500097.30
SG5KTL-M550V460097.60
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