Sungrow solar inverters reviews

Based on 532 ratings Aus Ranking

  • 5 star 316
  • 4 star 178
  • 3 star 23
  • 2 star 7
  • 1 star 8

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About Sungrow, Solar Inverters

Sungrow solar inverters review

Sungrow Customer Service: 1800 786 476

Sungrow Power Supply Co Ltd is a Chinese company established in 1997 and operates in several different energy-related niches, including wind power conversion, inverter production for photovoltaic systems and energy storage.

The company claims more than 100GW of Sungrow inverter capacity has been deployed worldwide and that it has 15% global market share.

Sungrow has been present in the Australian solar inverter market since 2012. Its Australian operations are based in North Sydney, NSW, so should you need specific technical assistance, or in case you have any questions about their warranty policies, you can contact Sungrow easily by calling them, sending them an email, or by dropping in if you happen to live in the area.

Depending on their needs, customers can choose from a pretty solid range of solutions, including single-phase inverters such the SG3KTL-M, SG4KTL-M and SG5KTL-M; or three phase models such as the SG3KTL-EC, SG5KTL-EC and SG10KTL-EC.

Sungrow Warranty Notes

Sungrow offers a standard product warranty of a period of five years from the date of installation and no more than six years from the manufacturing date of a solar inverter - so that's something worth checking.

However, in April 2020, Sungrow announced it was offering 10 years’ warranty for some inverter models purchased from 1st April 2020 and installed in Australia. The list of eligible Sungrow inverter models can be found here.

If you have problems with your Sungrow inverter, your first port of call is the original  installer. Despite what some might say, if the installation company is still in business then they are the ones liable for the repair/replacement of a faulty inverter assuming it is still within its warranty period.

If your original installer is no longer in business or contactable, you'll need to lodge a warranty claim with Sungrow.

In order to do so, Sungrow advise you must arrange an installer to test the solar inverter to determine if it is faulty (Sungrow can help you find someone in your area if you call them on the number listed above). If a fault is confirmed, Sungrow will work with the installer to arrange a replacement inverter. Notably - you are not compensated for the out of pocket cost of the initial testing.

If you own a Sungrow solar inverter, we invite you to share your experience with other visitors to this page by adding your review.

Sungrow Hybrid Inverter Cybersecurity Flaw

In early January 2020, an engineer based in Brisbane revealed he had identified a series of security flaws in Sungrow's hybrid inverter, model SH5K-20. In March 2020, Sungrow announced they have shipped a firmware update that has fixed the flaws.

Sungrow Solar Inverter Reviews

Bought From: Your Green Planet Show additional information
Bought From: Cerium Energy Show additional information
Bought From: Solenergy Group Brisbane Show additional information
Bought From: Specialized Solar Show additional information
Bought From: Ahlec Pty Ltd Show additional information
Bought From: Big Sky Energy Show additional information
Bought From: Lumax Solar Pty Ltd Show additional information
The Sungrow inverter has performed fine with no problems over the last 10 months we have had the system, so we have not needed to contact the installer. There is an app called iSolarCloud for your phone which allows you to monitor the system. The version for the iPhone is a bit basic but at least it has the main details that you need, including viewing the current power being generated and the power during the day.
Bought From: SolarEZE QLD
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Bought From: Surge It Solar and Electrical Show additional information
Appears to offer the same level of warranty and specification as other more expensive inverters.
Bought From: GI Energy Brisbane
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On full sun days the inverter was cutting out due to the grid voltage. A technician has since come out to increase the voltage tolerance and no problems since.
Bought From: Powersmart Solar
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I already have one on another property and it has been highly reliable for the last three years.
Bought From: Solar Storage Solutions Pty Ltd
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Price included removal of old system and Solar Analytics including lifetime subscription
Bought From: SolarBright
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Bought From: Solar Run Show additional information
We have had no problems
Bought From: All About Solar
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Bought From: SolarWide Pty Ltd Show additional information
Bought From: OTI Power QLD Show additional information
Bought From: Sky Energy Systems Show additional information
Bought From: Smart Energy Group Show additional information
This is first inverter we bought, seems having bit of delay starting up in the morning.

Sometimes we get update just after 10 mins after solar starts, but sometimes it takes 30 mins to 1 hr for inverter wifi module to connect to internet
Bought From: SolarWide Pty Ltd
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Until I get the smart meter installed I can't give 5 stars
Bought From: RJAY Electrical Services
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working well
Bought From: Solargain Brisbane
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Bought From: Ever Power Solar Show additional information
Bought From: Sunny Sky Solar Show additional information
Bought From: Your Green Planet Show additional information
Bought From: SAE Group Lismore - Casino Show additional information
just started but seems to be working well
Bought From: Dan the Solar Man Port Augusta
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Bought From: Sunrise Power Solutions Show additional information
The monitoring app was difficult to get going but is OK now.
Bought From: Gippsland Solar
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Bought From: Apex Solar and Electrical Pty Ltd Show additional information
So far so good. The app is easy to use and the energy meter is perfect.
Bought From: Advanced Energy Management
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Bought From: Lightning Solar and Electrical Show additional information
Bought From: Lumax Solar Pty Ltd Show additional information
I have only had my system since July 15, so it's too early to rate this inverter.
Bought From: Forwood Energy Group Pty Ltd
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Its operating perfectly.
Bought From: Red Earth Energy Storage Pty Ltd
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It's the Premium model SG5K-D - PREMIUM with Wifi and monitoring system. Includes the DC Switch, no additional external switches required.
Bought From: EOC Solar
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Bought From: Smart Energy Group Show additional information
Bought From: Your Green Planet Show additional information
Bought From: Solargain Wangaratta Show additional information
Very happy with our Sungrow inverter. The app and website are a bit clunky but functional and provide full monitoring. At night time when the inverter is not running the app does not provide real time usage data but the total are updated once the inverter comes back online. The inverter itself outputs a high pitched hum while it is operating but this is only noticeable when you are in the garage where it is mounted. The warranty was 5 years with an additional 5 years parts warranty once registered. This was easy enough to do with the serial number following the installation.
Bought From: Solargain Brisbane
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Bought From: Solargain Brisbane Show additional information
Great
Bought From: Sunboost
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Bought From: SEM Brisbane Show additional information
Bought From: Sunpride Solar Show additional information
Bought From: Positive Energy Aust Show additional information
Bought From: Forwood Energy Group Pty Ltd Show additional information
Bought From: First Choice Solar Show additional information
Bought From: SAE Group GC Mid Show additional information
Bought From: JCW Electrical Show additional information
Bought From: Regency Solar Pty Ltd Show additional information

Sungrow has 17 solar inverters in our database

Model DC Voltage AC Power Efficiency
SG10KTL1000V10000 98.00
SG12KTL1000V1200098.00
SG15KTL1000V1500098.00
SG1K5TL450V150095.00
SG1K5TL-31450V1500 95.00
SG20KTL1000V2000098.00
SG2K5TL500Vdc250097.30
SG2K5TL-31500V2500 97.30
SG30KTL1000V3000097.30
SG3KTL520V3000 97.30
SG3KTL-31500V3000 97.30
SG3KTL-M550V300097.40
SG4KTL550V400097.30
SG4KTL-31500V4000 0.00
SG4KTL-M550V400097.60
SG5KTL520V500097.30
SG5KTL-M550V460097.60
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