Sungrow solar inverters reviews

Based on 686 ratings Aus Ranking

  • 5 star 437
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  • 2 star 7
  • 1 star 12

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About Sungrow, Solar Inverters

Sungrow solar inverters review

Sungrow Customer Service: 1800 786 476

Sungrow Power Supply Co Ltd is a Chinese company established in 1997 and operates in several different energy-related niches, including wind power conversion, inverter production for photovoltaic systems and energy storage.

The company claims more than 100GW of Sungrow inverter capacity has been deployed worldwide and that it has 15% global market share.

Sungrow has been present in the Australian solar inverter market since 2012. Its Australian operations are based in North Sydney, NSW, so should you need specific technical assistance, or in case you have any questions about their warranty policies, you can contact Sungrow easily by calling them, sending them an email, or by dropping in if you happen to live in the area.

Depending on their needs, customers can choose from a pretty solid range of solutions, including single-phase inverters such the SG3KTL-M, SG4KTL-M and SG5KTL-M; or three phase models such as the SG3KTL-EC, SG5KTL-EC and SG10KTL-EC.

Sungrow Warranty Notes

Sungrow offers a standard product warranty of a period of five years from the date of installation and no more than six years from the manufacturing date of a solar inverter - so that's something worth checking.

However, in April 2020, Sungrow announced it was offering 10 years’ warranty for some inverter models purchased from 1st April 2020 and installed in Australia. The list of eligible Sungrow inverter models can be found here.

If you have problems with your Sungrow inverter, your first port of call is the original  installer. Despite what some might say, if the installation company is still in business then they are the ones liable for the repair/replacement of a faulty inverter assuming it is still within its warranty period.

If your original installer is no longer in business or contactable, you'll need to lodge a warranty claim with Sungrow.

In order to do so, Sungrow advise you must arrange an installer to test the solar inverter to determine if it is faulty (Sungrow can help you find someone in your area if you call them on the number listed above). If a fault is confirmed, Sungrow will work with the installer to arrange a replacement inverter. Notably - you are not compensated for the out of pocket cost of the initial testing.

If you own a Sungrow solar inverter, we invite you to share your experience with other visitors to this page by adding your review.

Sungrow Hybrid Inverter Cybersecurity Flaw

In early January 2020, an engineer based in Brisbane revealed he had identified a series of security flaws in Sungrow's hybrid inverter, model SH5K-20. In March 2020, Sungrow announced they have shipped a firmware update that has fixed the flaws.

Sungrow Solar Inverter Reviews

The software has not impressed us, after 3 weeks our issue has not been resolved.
Bought From: Yuma Energy
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Bought From: InStyle Solar Show additional information
Bought From: SAE Group Pottsville - Tweed Show additional information
Bought From: I Want Energy Show additional information
Got Premium Sungrow For extra 5 years warranty you will need to Make sure your request from installer his CEC installer number. Copy of invoice for proof of purchase and electricial compliance certificate to apply for extra 5yrs warranty. Hope i will receive soon.
Bought From: JJA Solar and Electrical Pty Ltd
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Bought From: InStyle Solar Show additional information
Bought From: Quick Fix Solar and Electrical Pty Ltd Show additional information
The inverter has performed well, although the tracking app isn't the best - although several updates to the app over the past 12 minths have made an improvement. I'm happy enough. The inverter itself is nice and quiet which is good - still makes a bit of a noise first thing int he morning on start-up, but better than the Fronius competitor I've been told.
Bought From: Solargain Brisbane
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Working well after 6 weeks
Bought From: Innovate Energy
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I can obtain a lot of useful information from the free iSolarCloud app, it's quite user-friendly.
Bought From: Auswell Energy Pty Ltd
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Bought From: Your Green Planet Show additional information
Bought From: SolarEZE QLD Show additional information
Bought From: GI Energy Brisbane Show additional information
Bought From: Ahlec Pty Ltd Show additional information
Bought From: Green Solar Energy NSW Show additional information
So far so good, our provider upgraded us to the SG8K-D inverter which has worked flawlessly. The Sungrow app is also decent and provides enough details to allow live monitoring of panel output.
Bought From: Smart Energy Answers Sutherland Shire - South Sydney D
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So far so good - no problems - producing very well.
Bought From: Solar Run
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Bought From: MC Electrical Show additional information
Bought From: CB Solar Show additional information
Bought From: Dillon and Kenzie Electrical Co Show additional information
Bought From: Innovate Energy Show additional information
Bought From: Active Energy Group Show additional information
LOVE the APP for the invertor, very good to see production and any faults should they happen.
Bought From: Clean Power Australia Pty Ltd
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Bought From: OneTeam Energy Pty Ltd Show additional information
The Sungrow support team are very helpful as well
Bought From: Forwood Energy Group Pty Ltd
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Bought From: Your Green Planet Show additional information
Bought From: Your Green Planet Show additional information
Bought From: JCW Electrical Show additional information
Our research suggested the extra cost of a Fronius inverter was only paying for brand recognition, with the Sungrow system working fine and reliably.
Bought From: EverSolar
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Bought From: GT Solar Show additional information
Bought From: Magic Electrical Services Show additional information
Bought From: Arkana Energy Group Show additional information
Bought From: Your Green Planet Show additional information
Bought From: Your Green Planet Show additional information
Bought From: Yuma Energy Show additional information
Bought From: GEMEnergy Brisbane Show additional information
Looks good on the wall too! Remotely managed
Bought From: Your Green Planet
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Bought From: Solar Run Show additional information
Bought From: Your Green Planet Show additional information
No problems with the inverter thus far and I have had positive experiences with the Australian based Sungrow team to help me with the Sungrow App (IsolarCloud). The support team is very responsive via both email and phone.

I also received the +5 year parts warranty certificate very efficiently (via email) following registration of my inverter on the Sungrow website.
Bought From: Sunrun Solar
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Bought From: National Solar Power Show additional information
Looks good
Bought From: SolarEZE QLD
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Bought From: Solar Mission Show additional information
Bought From: SAE Group Nth Sunny Coast Show additional information
Bought From: Shoalhaven Solar Show additional information
Bought From: First Choice Solar Show additional information
Bought From: Zeneco Energy Pty Ltd Show additional information
Bought From: Positive Energy Aust Show additional information
Bought From: Zeneco Energy Pty Ltd Show additional information
neat in appearance clear digital screen
Bought From: G Solar and Electrical Pty Ltd
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Sungrow has 17 solar inverters in our database

Model DC Voltage AC Power Efficiency
SG10KTL1000V10000 98.00
SG12KTL1000V1200098.00
SG15KTL1000V1500098.00
SG1K5TL450V150095.00
SG1K5TL-31450V1500 95.00
SG20KTL1000V2000098.00
SG2K5TL500Vdc250097.30
SG2K5TL-31500V2500 97.30
SG30KTL1000V3000097.30
SG3KTL520V3000 97.30
SG3KTL-31500V3000 97.30
SG3KTL-M550V300097.40
SG4KTL550V400097.30
SG4KTL-31500V4000 0.00
SG4KTL-M550V400097.60
SG5KTL520V500097.30
SG5KTL-M550V460097.60
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