Sungrow solar inverters reviews

Based on 881 ratings Aus Ranking

  • 5 star 579
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About Sungrow, Solar Inverters

Sungrow solar inverters review

Sungrow Customer Service: 1800 786 476

Sungrow Power Supply Co Ltd is a Chinese company established in 1997 and operates in several different energy-related niches, including wind power conversion, inverter production for photovoltaic systems and energy storage.

The company claims more than 100GW of Sungrow inverter capacity has been deployed worldwide and that it has 15% global market share.

Sungrow has been present in the Australian solar inverter market since 2012. Its Australian operations are based in North Sydney, NSW, so should you need specific technical assistance, or in case you have any questions about their warranty policies, you can contact Sungrow easily by calling them, sending them an email, or by dropping in if you happen to live in the area.

Depending on their needs, customers can choose from a pretty solid range of solutions, including single-phase inverters such the SG3KTL-M, SG4KTL-M and SG5KTL-M; or three phase models such as the SG3KTL-EC, SG5KTL-EC and SG10KTL-EC.

Sungrow Warranty Notes

Sungrow offers a standard product warranty of a period of five years from the date of installation and no more than six years from the manufacturing date of a solar inverter - so that's something worth checking.

However, in April 2020, Sungrow announced it was offering 10 years’ warranty for some inverter models purchased from 1st April 2020 and installed in Australia. The list of eligible Sungrow inverter models can be found here.

If you have problems with your Sungrow inverter, your first port of call is the original  installer. Despite what some might say, if the installation company is still in business then they are the ones liable for the repair/replacement of a faulty inverter assuming it is still within its warranty period.

If your original installer is no longer in business or contactable, you'll need to lodge a warranty claim with Sungrow.

In order to do so, Sungrow advise you must arrange an installer to test the solar inverter to determine if it is faulty (Sungrow can help you find someone in your area if you call them on the number listed above). If a fault is confirmed, Sungrow will work with the installer to arrange a replacement inverter. Notably - you are not compensated for the out of pocket cost of the initial testing.

If you own a Sungrow solar inverter, we invite you to share your experience with other visitors to this page by adding your review.

Sungrow Hybrid Inverter Cybersecurity Flaw

In early January 2020, an engineer based in Brisbane revealed he had identified a series of security flaws in Sungrow's hybrid inverter, model SH5K-20. In March 2020, Sungrow announced they have shipped a firmware update that has fixed the flaws.

Sungrow Solar Inverter Reviews

Online website for reporting is good, working well, lots of details, graphs, cost estimates
Bought From: Central Coast Energy
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Bought From: Dillon and Kenzie Electrical Co Show additional information
Bought From: Jims Energy pre February 2019 Show additional information
Bought From: Global Solar Show additional information
Bought From: OneTeam Energy Pty Ltd Show additional information
Bought From: Raw Power and Lighting Show additional information
Bought From: Captain Green Solar NSW Show additional information
App connects really well.
Bought From: OneTeam Energy Pty Ltd
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Bought From: Uni-Industries Show additional information
Bought From: Our Power Solar Show additional information
Bought From: Solargain Brisbane Show additional information
After having a useless solar set up with the inverter in constant sunshine. I have now got this one installed in the shade
Bought From: Advanced Electrical Sydney Pty Ltd
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Bought From: SolarBright Show additional information
Bought From: NRG Solar - National Renewable Group Show additional information
fantastic User Interface that keeps you up to date on what is happening with your solar system constantly and is easy to understand.
Bought From: Essential Energy Solutions Pty Ltd
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Bought From: Ever On Solar and Batteries Show additional information
Bought From: Smart Energy Answers South West Sydney D Show additional information
Needed a software update after installation
Bought From: Raw Power and Lighting
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Bought From: AC Electrical - Bundaberg/Fraser Coast/Gladstone Solar Show additional information
Bought From: Sure Solar Pty Ltd Show additional information
Bought From: Sparkwire Solar Show additional information
Bought From: Steve Torpy Electrical and Security and Coastal Solar Solutions Show additional information
I can’t get the amount exported from the inverter app. I have to tap in to my utility supplier software to discover this.
Bought From: My Energy Group Melbourne
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Bought From: Solar Wholesalers SA Show additional information
Needs real time data display, i find the data can be up to 30min delayed, this is so annoying.
Bought From: OneTeam Energy Pty Ltd
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This product, the process and overall performance has been good although I did have problems with the monitoring application that was/is largely unresolved. After a lot of back and forward it turned out that a booster was needed for my Telstra wifi modem in order to communicate with the inverter.

I have three issues with my experience related to this difficulty. First, I was told that someone would come to the house after the install to set the app up and show me how to use it. This did not happen. Second, my efforts to resolve the issues on the phone were unnecessarily time consuming, cumbersome and responses were cursory- e.g., sending me to website documentation that I had already sourced. Third, the basic need for a booster seems problematic and an issue that should be anticipated when one considers likely locations for placing inverters, outside on walls at the ends of houses and likely. locations of wifi modems inside. Sungrow needs to sort that issue and/or the need for a booster should be considered as a likely issue in the process, and be provided and incorporated into the install etc.
Bought From: Smart Energy Answers Orange & Bathurst D
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Working to expectations
Bought From: Our Power Solar
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Bought From: OTI Power QLD Show additional information
Bought From: Sure Solar Pty Ltd Show additional information
Would recommend getting the smart meter so that you can see your consumption in the iSolar app
Bought From: Pristine Solar
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Bought From: Quick Fix Solar and Electrical Pty Ltd Show additional information
It works!
Bought From: Sun Gods Solar Air Conditioning and Electrical
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Bought From: Solar Installation Services Show additional information
Bought From: SolarWide Pty Ltd Show additional information
Sometimes stops on the warmest days and resumes after ten minutes. Smart Energy Answers is to provide some advice, which they expect is to do with the ability of the grid to receive generated power.
Bought From: Smart Energy Answers ACT
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Bought From: Yuma Energy Show additional information
Working very well even on cloudy days
Bought From: Solar Installation Services
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Bought From: GemEnergy Darwin Show additional information
Bought From: Sunlife Energy Show additional information
Bought From: Accord Electrical Show additional information
Bought From: Sparkwire Solar Show additional information
Bought From: My Energy Group Sydney Show additional information
No issues whatsoever. Connecting to app was super easy.
Bought From: GEMEnergy Brisbane
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Bought From: SolarWide Pty Ltd Show additional information
Bought From: Your Green Planet Show additional information
A wifi system monitor checks the system, on a continuos basis.
Bought From: Yuma Energy
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Small, simple and does the job
Bought From: Adam Solar
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Bought From: Keen 2B Green Pty Ltd Show additional information
The wifi connection and app have worked flawlessly. It's easy to see what electricity is going where.
Bought From: SolarEZE QLD
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Bought From: Albany Solar Show additional information

Sungrow has 17 solar inverters in our database

Model DC Voltage AC Power Efficiency
SG10KTL1000V10000 98.00
SG12KTL1000V1200098.00
SG15KTL1000V1500098.00
SG1K5TL450V150095.00
SG1K5TL-31450V1500 95.00
SG20KTL1000V2000098.00
SG2K5TL500Vdc250097.30
SG2K5TL-31500V2500 97.30
SG30KTL1000V3000097.30
SG3KTL520V3000 97.30
SG3KTL-31500V3000 97.30
SG3KTL-M550V300097.40
SG4KTL550V400097.30
SG4KTL-31500V4000 0.00
SG4KTL-M550V400097.60
SG5KTL520V500097.30
SG5KTL-M550V460097.60
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